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Alcatel-Lucent OmniPCX Enterprise Communication Server Alcatel-Lucent IP Touch 4018 Phone Alcatel-Lucent IP Touch 4008 Phone Alcatel-Lucent 4019 Digital Phone...
User manual Introduction Thank you for choosing a telephone from the Alcaltel-Lucent IP Touch 4008/4018/4019 Digital Phone range manufactured by Alcatel-Lucent. Your terminal has a new ergonomic layout for more effective communication. How to use this guide Lift the receiver.
Alphanumeric keypad Audio keys Hang-up key : to terminate a call. Hands-free/Loudspeaker Key : to make or answer a call without lifting the receiver (IP Touch 4008/4018 Phone). • lit in hands-free mode or headset mode (short press). flashing in loudspeaker mode(long press).
(IP press the key for Touch 4008 receiver the line that is lit 4018 Phone only) Using the telephone in 'Hands free' mode (IP Touch 4008/4018 Phone only) Terminal idle: you are in hands free mode Press and release...
Using your telephone Answering an internal call in intercom mode (IP Touch 4008/4018 Phone only) You can answer without lifting the receiver. When you receive an internal call, your telephone rings and you are connected directly in hands free mode. The screen shows the caller’s identity.
During a conversation Other Making a second call during a conversation Send DTMF during a number of conversation second correspondent the first call is on hold • Other methods for calling a second correspondent Call back on the last 10 number dialled (long press). Calling from your personal directory (PersSpDial) programmed line key.
Transferring a call • To transfer your call to another number: the first call is on hold during a no. of the 2nd conversation terminal • If the number receiving the transfer answers: Transfer Transfer between two outside calls is not generally possible (depends on country concerned and system configuration).
Placing an outside call on hold (parking) Park/retrieve call You can place an outside call on hold and recover the call on another telephone: Park the call during a enter the number of the telephone conversation on which you want to resume the Your correspondent is parked and hears the hold melody.
Adjust audio volume 2.13 During a call, to adjust the volume level of the loudspeaker or receiver: during a Adjust audio volume conversation Recording the current conversation 2.14 To record the conversation during communication: Record to start recording to stop the recording At the start or end of recording, your correspondent hears a beep.
Sharing Other Answering the general bell Ni g ht servi c e call pi c k up When the operator is absent, outside calls to the operator are indicated by a general bell. To answer: Settings Services Call pick up Night call pick up Manager/secretary filtering Screened list :...
Hunting groups • Hunting group call: Certain numbers can form a hunting group and can be called by dialling the group number. Group No. • Temporary exit from your hunting group: Go out of hunting group Settings Services Additional services Out hunting grp your group number •...
Calling a correspondent on his/her loudspeaker Your internal correspondent does not answer. If authorised, you can remotely activate your correspondent’s phone: your correspondent does LS announce not reply you are connected to the loudspeaker on your correspondent’s phone (if he/she has the hands free function) Sending a written message to an internal correspondent Text mail Send...
Sending a recorded message to a number / a distribution list 3.10 Voice mail personal code recording end of recording Mnemonic spell the addressee's name options • During the recording, you can: play back the message from the start. Rewind listen to the end of the message.
Keep in touch Other Diverting calls to another number (immediate diversion) The number can be your home, portable or car phone, voice message or an internal extension (operator, etc.). Forward Immediate forward twice diversion is acknowledged directory number press programmed required (0 to 9) You can make calls, but only the destination number can call you.
Cancelling all diversions Forward Deactivate forward twice Diverting calls when your line is busy (divert if busy) Forward on busy Forward Forward on busy twice diversion is acknowledged Do not disturb Do not disturb on/off You can make your terminal temporarily unavailable for all calls. Settings Services Don't disturb-Lock...
Managing your charges Other Charging your calls directly to business accounts You can charge the cost of your outside calls to business account numbers. Settings Services Business account Additional services code number of business account Finding out the cost of an outside call made for an internal user from your terminal Settings Services...
Programming your telephone Other Initializing your voice mailbox enter your personal code then record light flashes your name according to voice guide instructions Customising your voice greeting You can replace the greeting message by a personal message Voice mail Perso options personal code Greeting message Perso greeting...
Configuring the telephone ringer Settings Phone Choose the tune Internal call External call select the type of call to which the ringing is to be associated Select the melody apply your choice of your choice (16 tunes) Adjusting the ringer volume Ringing level Select the volume of apply your choice...
Programming your personal directory Press and Enter the number release Settings Phone Modify select an empty Modify the associated number entry in the directory Programming the programmable keys Settings Phone Services press a key to program Erase Programming your telephone 6.10 You can define the time of a temporary reminder (one in 24 hours) or a permanent reminder (every day at the same time).
Call the associated set 6.13 The number of another set can be associated with your set number (see Modify the associated number). To call it: Settings Services Associate Call from assoc start the call Forward your calls to the associated number 6.14 If you have previously defined an associated number, you can forward your calls to this number.
Declaration of compliance EC countries: we, Alcatel-Lucent Enterprise, declare that the Alcatel- Lucent IP Touch 4008/4018 and 4019 Digital Phone products comply with the essential demands of Directive 1999/5/CE of the European Parliament and Council. A copy of the original of this declaration of compliance can be obtained from your installer.
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