BLACKSTONE 2309 - 36" GRIDDLE Manual

BLACKSTONE 2309 - 36" GRIDDLE Manual

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BLACKSTONE 2309 - 36" GRIDDLE Manual

IMPORTANT SAFETY INFORMATION

warning This instruction manual contains important information necessary for the proper assembly and safe use of the appliance.
Read and follow all warnings and instructions before assembling and using the appliance.
Follow all warnings and instructions when using the appliance.
Keep this manual for future reference.
Installer/Assembler: leave these instructions with the consumer.

SAFETY ALERT KEY


Indicates a hazardous situation that, if not avoided, will result in death or serious injury.


Indicates a hazardous situation that, if not avoided, could result in minor or moderate injury.


Indicates a hazardous situation that, if not avoided, could result in death or serious injury.

warning NOTICE
Indicates information considered important, but not hazard-related (eg messages related to property damage)


If you smell gas:

  • Shut OFF gas to the appliance.
  • Extinguish any open flame.
  • Open hood (if applicable).
  • If odor continues, keep away from the appliance and immediately call your gas supplier or your fire department.

Failure to follow these instructions could result in fire or property damage, personal injury or death.

  • NEVER operate this appliance unattended.
  • If a fire should occur, keep away from the appliance and immediately call your fire department. DO NOT attempt to extinguish an oil or a grease fire with water.

Failure to follow these instructions could result in fire or property damage, personal injury or death.

  • DO NOT store or use gasoline or other flammable liquids or vapors in the vicinity of this or any other appliance.
  • An LPG cylinder not connected for use shall not be stored in the vicinity of this or any other appliance.

GAS APPLIANCE SAFETY

  • The use of alcohol, prescription, or non-prescription drugs may impair the consumer's ability to properly assemble or safely operate the appliance.
  • Keep children and pets away from the appliance at all times.
  • Have a type BC or ABC fire extinguisher readily available.

DO NOT USE FOR PURPOSES OTHER THAN INTENDED.

  • DO NOT use for commercial cooking.
  • DO NOT use this appliance as a heater.


Improper installation, use, adjustment, alteration, service, modification, or maintenance can cause injury or property damage. Refer to this manual.

INSTALLATION MUST CONFORM WITH LOCAL CODES.
In the absence of local codes, installation must conform with either ANSI Z2231/NFPA 54, CSA B1491, or CSA B1492
FOR OUTDOOR USE ONLY.

ASSEMBLY GUIDE

EXPLODED VIEW

EXPLODED VIEW

PARTS LIST

PARTS LIST - Part 1
PARTS LIST - Part 2

Hardware pack (1 piece)
PARTS LIST - Part 3

  1. M6x12 bolts (50 pieces)
  2. M4x22 shoulder bolts (4 pieces)
  3. M6 step bolts (8 pieces)
  4. Side shelf hooks (6 pieces)
  5. Slotted washers (6 pieces)
  6. Steel washers (6 pieces)
  7. Wing nuts (6 pieces)

ASSEMBLY INSTRUCTIONS

Find a large, clean area to assemble your appliance.
Remove all packing material before assembling.

  • Sharp edges. Wear gloves while assembling.
  • Heavy pieces. Two people should assemble this appliance.

NOT INCLUDED:

  • LPG cylinder
    Size: 18 x 12 in (45 x 30 cm), 20 lb (9 kg) LPG cylinder must include collar to protect LPG cylinder valve.
  • AA battery

TOOL NEEDED:
#3 Phillips head screwdriver

STEP 01
With the help of another person, remove the griddle body from the packaging and lay it upside down on a smooth, flat surface Unfold the legs Use four (4) M6x12 bolts [a.] to attach the rear cart panel to the rear legs.
(Be sure the inner shelf hooks face up and inside the cart).
ASSEMBLY INSTRUCTIONS - Step 1

STEP 02
Use four (4) M6x12 bolts [a.] to attach one (1) cart side panel to the right legs.
Use four (4) M6x12 bolts [a.] to attach one (1) cart side panel to the left legs.
(Be sure the inner shelf hooks face up and inside the cart).
ASSEMBLY INSTRUCTIONS - Step 2

STEP 03
Use four (4) M6x12 bolts [a.] to attach the cart base to the legs.
ASSEMBLY INSTRUCTIONS - Step 3

STEP 04
Screw the four (4) caster wheels to the leg assemblies (ensure that the caster wheels are locked).
ASSEMBLY INSTRUCTIONS - Step 4

STEP 05
Use two (2) M6x12 bolts [a.] to attach one (1) door magnet to the upper cart panel.
Turn the panel upside down.
ASSEMBLY INSTRUCTIONS - Step 5

STEP 06
With the help of another person, set the cart on its feet.
ASSEMBLY INSTRUCTIONS - Step 6
Align the regulator hose with the notch in the upper cart panel.
Use two (2) M6x12 bolts [a.] to attach the upper cart panel to the rear legs.
Use two (2) M6x12 bolts [a.] to attach the left door bracket, the right door bracket, and the upper cart panel to the front legs.
Use two (2) M6x12 bolts [a.] to attach one (1) door magnet to the cart base.

STEP 07
Insert the inner shelf leg into the cart base hole Rest the shelf on the four (4) inner shelf hooks.
ASSEMBLY INSTRUCTIONS - Step 7

STEP 08
Use two (2) M6x12 bolts [a.] to attach one (1) door handle to the left door.
Repeat with the left door.
ASSEMBLY INSTRUCTIONS - Step 8

STEP 09
Attach the right door to the cart by first inserting the lower door hinge pin into the cart base, then pressing down and inserting the upper door hinge pin.
Repeat with the left door.
ASSEMBLY INSTRUCTIONS - Step 9

STEP 10
Unscrew the two (2) lower bolts from the sides of the griddle body.
Use these two bolts and two (2) M6x12 bolts [a.] to attach the logo panel to the front of the griddle.
ASSEMBLY INSTRUCTIONS - Step 10

STEP 11
Use two (2) M6x12 bolts [a.] to attach the paper towel holder to the front left side of the griddle cabinet.
ASSEMBLY INSTRUCTIONS - Step 11

STEP 12
Use four (4) M6x12 bolts [a.] to attach one (1) garbage bag bracket (l) and one (1) garbage bag bracket (R) to right cart panel.
ASSEMBLY INSTRUCTIONS - Step 12

STEP 13
Thread two (2) M4x22 shoulder bolts [b.] into the lower holes of the garbage bag brackets.
Use two (2) M4x22 shoulder bolts [b.] to attach the garbage bag holder to the garbage bag brackets.
ASSEMBLY INSTRUCTIONS - Step 13

STEP 14
Use four (4) M6x12 bolts [a.] to attach one (1) side shelf bracket (l) and one (1) side shelf bracket (R) to the left side of the griddle body.
Repeat with the right side of the griddle body.
ASSEMBLY INSTRUCTIONS - Step 14

STEP 15
Use four (4) M6x12 bolts [a.] to attach the side handle to the left side of the griddle body.
ASSEMBLY INSTRUCTIONS - Step 15

STEP 16
Thread two (2) M6 step bolts [c.] into the upper holes of the left side shelf. Use three (3) wing nuts [g.], three (3) steel washers [f.], and three (3) slotted washers [e.] to attach three (3) side shelf hooks [d.] to the left side shelf. Repeat with the right side shelf.
ASSEMBLY INSTRUCTIONS - Step 16

STEP 17
Hook the left side shelf's upper step bolts on the side shelf brackets. Use two (2) M6 step bolts [c.] to secure the side shelf to the side shelf brackets. Repeat with the right side shelf.
ASSEMBLY INSTRUCTIONS - Step 17

STEP 18
Install the four (4) control knobs by pushing them into place in the OFF position.
ASSEMBLY INSTRUCTIONS - Step 18

STEP 19
Hang the grease cup in the slot at the back of the griddle body.
ASSEMBLY INSTRUCTIONS - Step 19

STEP 20
Use two (2) M6x12 bolts [a.] to install the hood handle to the griddle hood.
ASSEMBLY INSTRUCTIONS - Step 20

STEP 21
With the help of another person, place the griddle top and hood on the main body by aligning the 4 pins to the holes of the body.
ASSEMBLY INSTRUCTIONS - Step 21
Place the two front pins into the front locking holes and push the griddle top back.
Then, set the two rear pins into the rear holes.

STEP 22
Hang the shelf basket on the accessory rail.
Push the basket in to secure.
ASSEMBLY INSTRUCTIONS - Step 22
Push down on the shelf tabs to unlock the shelf extender.
Slide out the extender until it locks.
Push down on the shelf tabs to unlock and slide back in. and slide back in.

STEP 23
Proceed to USING YOUR BLACKSTONE.
ASSEMBLY INSTRUCTIONS - Step 23

warning NOTICE
DO NOT leave the hood closed for more than 10 minutes while cooking.

warning NOTICE

  • Maximum weight on the side shelf is 10 lbs (4.5 kg).
  • The side shelf may get hot while appliance is in use

USING YOUR BLACKSTONE

BEFORE COOKING

CHECK BURNERS

Prior to connection and use, ensure that there is no debris caught in, or damage to, the head of the gas cylinder, regulator, hose, burner and burner ports.

Spiders and insects can nest within and clog the burner/venturi tube at the orifice.

Please reference the Troubleshooting chapter for burner cleaning instructions.


A clogged burner can lead to a fire beneath the appliance.
Burner should be removed and cleaned whenever blockages are found.

warning Ensure that the gas rail fuel nozzle orifice is correctly engaged within the burner opening.


Flammable items can combust if placed near the appliance. Keep the appliance area clear and free from combustible materials, aerosol containers, gasoline and other flammable vapors and liquids.

THE MINIMUM AMBIENT OPERATING TEMPERATURE IS 0°F (-18°C).

SETTING UP YOUR OUTDOOR SPACE

THIS APPLIANCE MUST ONLY BE USED OUTDOORS.

  • DO NOT use this appliance inside buildings, garages, or any other enclosed area.
  • DO NOT install this appliance in or on a boat.
  • DO NOT install this appliance in or on a recreational vehicle.

MAINTAIN PROPER CLEARANCES FROM COMBUSTIBLE MATERIAL.

  • DO NOT use this appliance on or under any apartment or condo-minium balcony or deck.
  • DO NOT obstruct the flow of combustion and ventilation air.
  • DO NOT operate this appliance any closer than 36 in (1 m) from the sides and back of the appliance to combustible construction.

    A = 36 in (1 m)
  • DO NOT use this appliance under overhead combustible construction

SHELTERED OUTDOOR AREAS:
All openings must be permanently open; sliding doors, garage doors, windows or screened openings are not considered as permanent openings.
An appliance is considered to be outdoors if installed with shelter no more inclusive than:

  1. With walls on three sides, but with no overhead cover.
  2. Within a partial enclosure that includes an overhead cover and no more than two sidewalls. The sidewalls may be parallel, as in a breezeway, or at right angles to each other.
  3. Within a partial enclosure that includes an overhead cover and three sidewalls, as long as 30% or more of the horizontal periphery of the enclosure is permanently open.

LPG CYLINDER REQUIREMENTS

FOR 20 LB (9 KG CYLINDERS)

  • The LPG supply cylinder to be used must be constructed and marked in accordance with the specifications for lP gas cylinders, US department of Transportation (DOT) or the Standard for Cylinders, Spheres and Tubes for the Transportation of dangerous Goods, CAN/CSA-B339
  • only LPG cylinders marked "propane" shall be used
  • The LPG cylinder supply system must be arranged for vapor withdrawal
    • Always keep new LPG cylinders in upright position during use, transit or storage.
    • Always keep the ventilation opening(s) of the cylinder enclosure free and clear from debris.

THE LPG CYLINDER VALVE MUST HAVE:

  • Type 1 valve outlet (thread on the outside).
  • Safety relief valve.
  • UL listed overfill Protection device (OPD) This OPD safety feature is identified by a unique triangular hand wheel.
  • Dust cap.
    THE LPG CYLINDER VALVE MUST HAVE

The seal on the type 1 valve outlet could, over time, show marked and visible damage or deterioration that might cause a leak even with the connection tightened.

  • A visual inspection for the seal must be carried out every time a LPG cylinder is replace or refilled
  • Any LPG cylinder showing signs of damage or deterioration as those illustrated including visible cracks and pitting, must be returned unused to the seller

STORING LPG CYLINDERS

  • DO NOT store a spare LPG cylinder under or near this appliance.
  • DO NOT fill an LPG cylinder beyond 80% full.

If the information above is not followed exactly, a fire causing death or serious injury may occur.

  • The LPG cylinder must be turned OFF when the appliance is not in use
  • LPG cylinders must be stored outdoors and out of the reach of children
  • DO NOT store an LPG cylinder inside a building, garage, or any other enclosed area

FILLING & EXCHANGE

  • Use only those reputable exchange companies that inspect, precision fill, test and certify their cylinders LPG dealer must purge. new cylinder before filling.
  • Volume of propane in cylinder will vary by temperature.


A frosty regulator indicates gas overfill.
Immediately close LPG cylinder valve and call local LPG dealer for assistance.

  • DO NOT release liquid petroleum gas (LPG) into the atmosphere.
  • To remove gas from LPG cylinder, contact a certified LPG dealer or local fire department for assistance.
  • Exchange cylinder only for an OPD safety feature-equipped cylinder.

Your retailer can help you match a replacement LPG cylinder to your appliance.

LEAK TEST INSTRUCTIONS

  • Leak test new and exchanged LPG cylinders BEFORE connecting to griddle
  • DO NOT smoke during leak test
  • DO NOT use an open flame to check for gas leaks
  • Appliance must be leak tested outdoors in a well-ventilated area, away from ignition sources such as gas fired or electrical appliances
  • During leak test, keep appliance away from open flames or sparks

LEAK TEST: LPG CYLINDER

STEP 01
Use a clean paintbrush to brush a 1090 mild soap and water solution onto joint areas of the LPG cylinder.
(Indicated by arrows in figure 01.)

  • Leaks are indicated by growing bubbles.


If growing bubbles appear during leak test, DO NOT use or move the LPG cylinder. Immediately contact an LPG supplier or fire department.

FITTINGS & HOSES

  • Annual checking and tightening of metal fittings is recommended
  • Keep the fuel supply hose away from any heated surfaces
  • Before each use, check to see if hoses are cut or worn
  • Replace damaged hose before using appliance

(Use only Blackstone approved valve, hose, or regulator. Failure to comply will void the warranty.)

REGULATOR SAFETY

  • Use this appliance, as purchased, only with gas and regulator/valve assembly supplied DO NOT use quick connect fittings or other add-ons.
  • DO NOT cross thread (force at an improper angle) the connection between your LPG cylinder and regulator.
  • If you can not connect the regulator, DO NOT use the regulator. Regulator must be replaced with a Blackstone approved model by a professionally licensed, authorized dealer.

CONNECT THE LPG CYLINDER

ONLY USE A 20 LB (9 KG) CYLINDER

STEP 01
Turn the control knobs to OFF.

Ensure that the LPG cylinder is OFF by turning the OPD hand wheel clockwise to a full stop.
Remove the safety cap from the Type 1 valve outlet.

STEP 02
Hold the regulator in a straight line with the Type 1 valve outlet so as not to cross thread the connection.
Center and insert the regulator nipple into the Type 1 valve outlet.
Hand-tighten the coupling nut in a clockwise direction (DO NOT use tools to connect).

If connection cannot be completed, disconnect regulator and repeat this step.

STEP 03
Set the LPG cylinder on the cart base Tighten the cart base wing screw to secure it to the appliance.

The safety relief valve must face away from the user while the appliance is in use.

LEAK TEST: VALVES, HOSE & REGULATOR

STEP 01
Turn the control knobs to OFF.

STEP 02
Connect the regulator to the LPG cylinder.

STEP 03
Completely open the LPG tank by turning the OPD hand wheel counterclockwise.

  • If you hear a rushing sound, turn gas OFF immediately There is a major leak at the connection.
  • Immediately close the LPG cylinder by turning the OPD hand wheel clockwise and re-tighten connections If leaks cannot be stopped.
    DO NOT TRY TO REPAIR.

STEP 04
Use a clean paintbrush to brush a 1090 mild soap and water solution onto joint areas of valves and regulator
(Indicated by arrows in figure 02.)

  • Leaks are indicated by growing bubbles.
  • Immediately close the LPG cylinder by turning the OPD hand wheel clockwise and re-tighten connections.


If leaks cannot be stopped, DO NOT try to repair.
Regulator must be replaced with a Blackstone approved model by a professionally licensed, authorized dealer.

DISCONNECTING THE LPG CYLINDER

STEP 01
Ensure that the control knobs are turned to OFF.

Ensure that the LPG cylinder is OFF by turning the OPD hand wheel clockwise to a full stop.
Turn the coupling nut counter-clockwise by hand to remove the regulator (DO NOT use tools to disconnect).

STEP 02
Place dust cap on LPG cylinder valve outlet whenever cylinder is not in use.

Only install the type of dust cap on cylinder valve outlet that is provided with the cylinder valve. other types of caps or plugs may result in leakage of propane.

IGNITION INSTRUCTIONS

CHECK VALVES

CHECK VALVES

STEP 01
Turn knob to OFF position.

STEP 02
Push in knob and release Knob should spring back.
If knobs DO NOT spring back, replace valve assembly before using appliance.

STEP 03
Rotate knob to LOW then turn back to OFF Knob should turn smoothly.


If burner does not ignite with open gas supply valve, gas will continue to flow out of burner and could accidentally/ inadvertently ignite with risk of injury.
Ensure gas is OFF at the supply shut OFF valve before checking appliance valves.

BATTERY POWERED IGNITION

warning DO NOT lean over the appliance while lighting.

STEP 01
Insert one (1) AA battery (not included) under the ignitor button.
Screw the button into place over the positive terminal.

STEP 02

Turn the control knob to OFF.
Turn gas oN by turning the gas cylinder handwheel counterclockwise 1 to 3 turns.

STEP 03

Push and hold the ignitor button.
Push and turn the control knob counter-clockwise to HIGH.
(Release the ignitor button when the burner lights).
Adjust the temperature to desired level.

ALWAYS CHECK BURNER FLAME BEFORE USE.

STEP 01
Light burners and rotate knobs from HIGH to LOW.

STEP 02
Look below the cooking surface to view burners. When knob is at HIGH, flames should be larger than when knob is at LOW.

HEALTHY FLAME PATTERN

Flickers of yellow color.
Dark blue color.
Vibrant blue.

YELLOW OR IRREGULAR

If there is a sudden drop or low flame issue, please reference the Troubleshooting chapter.

IF IGNITION DOES NOT OCCUR IN 5 SECONDS:

STEP 01
Turn the burner control knob OFF.

STEP 02
Wait 5 minutes.

STEP 03
Repeat the lighting procedure.
If burner does not ignite, please reference the Troubleshooting chapter.

GRIDDLE SEASONING INSTRUCTIONS

GRIDDLE SEASONING INSTRUCTIONS

WASHING YOUR GRIDDLE TOP BEFORE FIRST USE

warning NOTICE
Soap will ruin a seasoned griddle. This is the only time you should use soap on the griddle cooking surface.

STEP 01
Wash the griddle cooking surface with hot, soapy water.

STEP 02
Rinse and dry completely.

SEASONING YOUR GRIDDLE

VIDEO TUTORIAL
How to Season a New Blackstone Griddle
youtube.com/watch?v=VspmdVnj2pI&t=3s

STEP 01
Wipe any debris OFF griddle top.

STEP 02
Set your griddle to high heat until your griddle top changes color. (~10 min)

STEP 03
Use tongs to hold a paper towel or cotton cloth and spread 2-3 tablespoons of your seasoning oil across the entire griddle top.

When seasoning your griddle top, remember to use a thin and even layer of oi l— the thinner the layer of oil, the easier it will be to burn it OFF.

STEP 04
The griddle top is ready for another layer of oil when it stops smoking Repeat STEP 03 3-4 times, or until the griddle surface is black.

WHAT OIL IS BEST TO USE?

  • Blackstone Seasoning and Cast Iron Conditioner.
  • Any plant-based cooking oil.
  • Rendered animal fat with no additives.


Properly dispose of the rags/towels used to spread oil on your griddle top to prevent fires that might occur due to spontaneous combustion.

Under the right conditions, residual oil on rags or towels can oxidize long after being removed from a heat source. The oxidation process itself produces heat which, if not dissipated, can build up and may cause the rags/towels and surrounding material to ignite.

SEASONING TROUBLESHOOTING

THERE IS A BROWNISH RESIDUE ON THE GRIDDLE SURFACE:

POSSIBLE CAUSES SOLUTION
  • Too much oil was used
  • You turned OFF the heat too soon

STEP 01
Turn your griddle on high and let it heat for 10-15 minutes.

STEP 02
Scrape OFF as much of the thickened and partially cooked oil as you can.

STEP 03
Re-season with a very thin layer of oil.

THE EDGES OF THE GRIDDLE SURFACE ARE NOT BLACK:
After using your griddle for multiple cooks, the seasoning will even out and improve

PREVENTING RUST

Use your griddle frequently every time you cook, you are adding to the seasoning, which makes rust less likely.

warning NOTICE
If you live in a humid or coastal climate, your griddle may require more frequent seasonings between uses.

If rust appears on the griddle surface, rub it OFF with steel wool, LOW grit sandpaper or the Blackstone Pumice Stone and re-season the surface

VIDEO TUTORIAL
Recovering your Blackstone Griddle Top
youtube.com/watch?v=thPe2IgnSiI

COOKING ON YOUR BLACKSTONE

  • This appliance will be hot during and after use. Use long-handled utensils and oven mitts/ protective gloves when handling potentially hot parts to protect against burns and splatters.
  • If the appliance is fitted with a paper towel holder, the arm must be in the open position while the appliance is in use.

warning NOTICE
DO NOT store any items within 3 in (8 cm) of the cooking surface while in use.

IF GREASE OR OTHER HOT MATERIAL DRIPS ONTO VALVE, HOSE OR REGULATOR:

STEP 01
Turn OFF gas supply immediately.

STEP 02
Determine the cause and correct it.

STEP 03
Clean and inspect valve, hose and regulator.

STEP 04
Perform a leak test (Please reference the leak Test Instructions).

VIDEO RECIPES
Find recipes and cooking tips at: BlackstoneProducts.com/recipes
youtube.com/BlackstoneGriddles
@blackstoneproducts

CLEANING YOUR GRIDDLE TOP

Clean griddle top after each use, while still warm

  • DO NOT use soap on the griddle top This will destroy the griddle's seasoning

VIDEO TUTORIAL
How to Clean your Blackstone Griddle
youtube.com/watch?v=-Iedu9z6NPY

STEP 01
Push loose food debris into the grease cup with spatula or straight metal scraper.

STEP 02
Wipe down griddle top with paper towel.

STEP 03
Apply a few tablespoons of water to the griddle surface, then scrape the water and debris into the grease cup.
(For stuck-on food residue, use a bit of coarse salt)

STEP 04
Wipe again with a paper towel and dry completely.

STEP 05
Apply thin coat of cooking oil to maintain seasoning and protect the griddle top.

EMPTY YOUR GREASE CUP

The grease cup must be removed and emptied after each use.


Grease cup will be hot during and after use. DO NOT remove the grease cup until the griddle has completely cooled.

CARE AND MAINTENANCE


Grease build up can cause a fire. Clean any part of the appliance that gets hot and experiences grease build up after each use.


All cleaning and maintenance should be carried out when the appliance is cool and everything is turned OFF.

  • DO NOT use abrasive pad on areas with graphics.
  • If a bristle brush is used to clean any of the cooking surfaces, ensure no loose bristles remain on cooking surfaces prior to cooking.

APPLIANCE BODY:
Wash with warm soapy water and immediately wipe dry with a non-abrasive cloth (DO NOT allow cleaning agents to rest on any porous surface for a prolonged amount of time).

warning NOTICE
DO NOT use Citrisol, abrasive cleaners, or a concentrated cleaner on the appliance. This may result in damage to and failure of parts.

APPLIANCE STORAGE


DO NOT move the appliance when in use. Allow the appliance to cool to 115°F (45°C) before moving or storing.

Storage of an appliance indoors is only permissible if the gas supply is disconnected and removed from the appliance.

COVER FIT GUIDE
Always cover your appliance when stored outdoors
To find a cover that will fit your appliance, visit BlackstoneProducts.com/support

TROUBLESHOOTING

IGNITION TROUBLESHOOTING

BURNER WILL NOT IGNITE

If ignition does not occur in 5 seconds:

STEP 01
Turn the burner control knob OFF.

STEP 02
Wait 5 minutes.

STEP 03
Repeat the lighting procedure.
If this does not work, to determine the cause, please try to ignite your appliance with a match.

MATCH LIGHTING INSTRUCTIONS
Before beginning, check for gas leaks. open hood (if applicable).

STEP 01
Turn control knob to OFF position.

STEP 02
Light a match (or long lighter) no shorter than 11 inches long.

STEP 03
Place the flame next to the burner.

STEP 04
Push in and turn the control knob to start gas flowing ensure burner lights and stays lit.

IF YOU CAN IGNITE YOUR APPLIANCE WITH A MATCH:

POSSIBLE CAUSES SOLUTION
Ignitor wire misaligned. Ensure that the ignitor needle is positioned 3-7mm (1/8-1/4 inch) away from the burner, and aligned with the burner holes.
Damage to the ignition system. Contact customer support for replacement parts.
Dead / improperly installed battery. Replace with new battery.

IF YOU CAN NOT IGNITE YOUR APPLIANCE WITH A MATCH:

POSSIBLE CAUSES SOLUTION
Burner tubes are not receiving fuel. Clean the burner assembly to remove the obstruction.

GAS FLOW TROUBLESHOOTING

BURNER FLAMES ARE YELLOW OR IRREGULAR

  • Appliance will not achieve a high heat or heats unevenly
  • Burner flames start strong, then immediately drop to LOW even when burner is set to high position
  • Flame height drops when a second burner is lit
  • Flames DO NOT extend the full length of the burner, or only run on one side of the burner
POSSIBLE CAUSES SOLUTION
Obstructions in the burner, gas jets, or fuel rail Clean the burner, jets, and gas hose.
Gas cylinder is empty or low. Refill or replace the gas cylinder.
The regulator's flow limiting device was triggered.

Reset the safety system:

STEP 01
Turn off the appliance, close the lPG cylinder valve, and disconnect the regulator from the lPG cylinder.

STEP 02
Wait five minutes to allow the pressure to dissipate, then reconnect the regulator to the lPG cylinder and slowly open the OPD hand wheel one half turn.

STEP 03
Ignite your appliance.

Regulator stuck in safety position. Contact customer support for replacement parts.

A FLAME IS COMING OUT OF THE AIR GATE:

POSSIBLE CAUSES SOLUTION
Something is blocking the venturi in the burner. Clean the burner assembly to remove the obstruction.

CLEANING THE BURNER ASSEMBLY

To reduce chance of "flash-back" the procedure below should be followed at least once a month when spiders are most active or when your appliance has not been used for a period of time.

VIDEO TUTORIAL
How to Clean Your Burner Tube
youtube.com/watch?v=xKQTCrFCzf8

STEP 01
Ensure that the gas is turned OFF at control knobs and gas supply Remove the griddle top.

STEP 02
Carefully detach and remove the burner.

STEP 03
Clean the inside of the burner:

  1. Run a bottle brush (not a wire brush) or a stiff wire bent into a small hook through each burner tube several times
  2. Use compressed air to blow through the burner tube and out the burner ports (Wear eye protection).

STEP 04
Brush entire outer surface of burner to remove grime.

STEP 05
Clean any blocked ports with stiff wire such as an open paper clip.

STEP 06
Carefully replace burners and reattach, with attention to the location of the ignition needle.

warning The gas rail fuel nozzle must be reengaged within the burner opening.

CUSTOMER SUPPORT & WARRANTY

Visit us online at BlackstoneProducts.com/support for assistance concerning appliance use, replacement parts, or your warranty.

CUSTOMER SUPPORT HOURS:
Monday – Friday
7:00 am – 5:00 pm (Mountain Time)

The North Atlantic Imports llC 1-Year Warranty covers replacement parts up to one year after the date of purchase
TO ENABLE THIS WARRANTY, YOU WILL NEED TO PROVIDE:
Your appliance's Serial Number
Your appliance's Serial Number
The Serial Number can be found on your appliance's Manufacturer label
(The Manufacturer label is a large silver sticker found on the body of your appliance.)

Register your appliance at BlackstoneProducts.com/register

Documents / Resources

References

Download manual

Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.

Download BLACKSTONE 2309 - 36" GRIDDLE Manual

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