Lenovo ThinkPad E14 Gen 6 User Manual
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Lenovo ThinkPad E14 Gen 6 User Manual

Lenovo ThinkPad E14 Gen 6 User Manual

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ThinkPad E14 Gen 6 and ThinkPad E16 Gen 2
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Summary of Contents for Lenovo ThinkPad E14 Gen 6

  • Page 1 ThinkPad E14 Gen 6 and ThinkPad E16 Gen 2 User Guide...
  • Page 2 Generic Safety and Compliance Notices First Edition (March 2024) © Copyright Lenovo 2024. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-...

  • Page 3: Table Of Contents

    Before you replace any CRU ..Lenovo apps ....Disable Fast Startup ...
  • Page 4 ....61 Purchase accessories or additional services . . . Appendix A. Compliance information ....57 ThinkPad E14 Gen 6 and ThinkPad E16 Gen 2 User Guide...

  • Page 5: Discover Your Lenovo Notebook

    Discover your Lenovo notebook ® Thank you for choosing a Lenovo notebook! We are dedicated to delivering the best solution to you. Before starting your tour, please read the following information: • Illustrations in this documentation might look different from your product.
  • Page 6 ThinkPad E14 Gen 6 and ThinkPad E16 Gen 2 User Guide...

  • Page 7: Chapter 1. Meet Your Computer

    Chapter 1. Meet your computer Front view Have a quick glance at the front view of you computer. ThinkPad E14 Gen 6 Description Description Item Item Microphone Infrared camera / Camera Webcam privacy shutter Touch screen* © Copyright Lenovo 2024...
  • Page 8 TrackPoint pointing stick Trackpad TrackPoint Three Buttons * for selected models ThinkPad E16 Gen 2 Description Description Item Item Microphone Infrared camera / Camera Webcam privacy shutter Touch screen* ThinkPad E14 Gen 6 and ThinkPad E16 Gen 2 User Guide...
  • Page 9 Description Description Item Item ® Power button with fingerprint reader* TrackPoint pointing stick Trackpad TrackPoint Three Buttons Webcam privacy shutter Slide the webcam privacy shutter to cover or uncover the camera lens. It is designed to protect your privacy. Related topics •...

  • Page 10: Side View

    Security slot Ethernet connector USB-A connector (USB 5Gbps) Speaker USB-C power connector (Thunderbolt™ ® USB-C power connector (USB 20Gbps) USB-A connector (USB 10Gbps, Always HDMI™ connector On USB) Audio connector ThinkPad E14 Gen 6 and ThinkPad E16 Gen 2 User Guide...
  • Page 11 AMD models Description Description Item Item Security slot Ethernet connector USB-A connector (USB 5Gbps) Speaker USB-C power connector (USB 5Gbps) USB-C connector (USB 10Gbps) USB-A connector (USB 10Gbps, Always HDMI™ connector On USB) Audio connector Note: For more information about the USB connector name update, see “Notice for USB connector name update”...
  • Page 12 Related topics • “Charge the computer with ac power” on page 27 • “USB specifications” on page 7 • “Lock the computer” on page 31 ThinkPad E14 Gen 6 and ThinkPad E16 Gen 2 User Guide...

  • Page 13: Features And Specifications

    • Audio by Harman • Color display with In-Plane Switching (IPS) technology • Display ratio: 16:10 • Display resolution: – ThinkPad E14 Gen 6: – 2240 x 1400 pixels Display – 1920 x 1200 pixels – ThinkPad E16 Gen 2: –...
  • Page 14 To purchase USB-C accessories, go to https:// • USB-C connector (USB 10Gbps) www.lenovo.com/accessories • USB-C connector (Thunderbolt 3) • USB-C connector (Thunderbolt 4) • USB-C connector (USB4 40Gbps) ThinkPad E14 Gen 6 and ThinkPad E16 Gen 2 User Guide...

  • Page 15: Chapter 2. Get Started With Your Computer

    • “Check the battery status” on page 27 • “Charge the computer with ac power” on page 27 Complete the operating system setup Before exploring your computer, you need to complete the operating system setup. The setup includes but is not limited to: © Copyright Lenovo 2024...

  • Page 16: Access Networks

    Note: You can enable Wi-Fi networks in this mode according to your actual needs. Connect to the wired Ethernet Connect your computer to a local network through the Ethernet connector on your computer with an Ethernet cable. ThinkPad E14 Gen 6 and ThinkPad E16 Gen 2 User Guide...

  • Page 17: Interact With Your Computer

    Interact with your computer Your computer provides you various ways to navigate the screen. Use the keyboard shortcuts Keyboard shortcuts are keys or combinations of keys that provide a quick way to perform particular functions. They help you work more efficiently. The following tables introduce the functions of keyboard shortcuts.

  • Page 18: Use The Trackpoint Pointing Device

    For more keyboard shortcuts, go to https://support.lenovo.com/us/en/solutions/windows-support Use the TrackPoint pointing device The TrackPoint pointing device enables you to perform all the functions of a traditional mouse, such as pointing, clicking, and scrolling. ThinkPad E14 Gen 6 and ThinkPad E16 Gen 2 User Guide...

  • Page 19: Use The Trackpad

    TrackPoint pointing stick Use your finger to apply pressure to the pointing-stick nonslip cap (hereafter referred to as the red cap) in any direction parallel to the keyboard. The pointer on the screen moves accordingly. The higher the pressure applied, the faster the pointer moves. TrackPoint Three Buttons TrackPoint left button and TrackPoint right button correspond to the left and right buttons on a traditional mouse.
  • Page 20 • If the trackpad surface is stained with oil, turn off the computer first. Then, gently wipe the trackpad surface with a soft and lint-free cloth moistened with lukewarm water or computer cleaner. For more gestures, see the help information of the pointing device. ThinkPad E14 Gen 6 and ThinkPad E16 Gen 2 User Guide...
  • Page 21 One and two-finger touch gestures To do this Gesture One finger taps once. Select an item. One finger taps twice. Open an item. Two fingers tap twice quickly. Display a shortcut menu. Two fingers stretch out. Zoom in. Chapter 2 Get started with your computer...
  • Page 22 Three- and four-finger touch gestures To do this Gesture Three fingers tap once. Open search window. Four fingers tap once. Open notification center. Three- or four-finger swipes up. Show all windows. ThinkPad E14 Gen 6 and ThinkPad E16 Gen 2 User Guide...

  • Page 23: Use The Touch Screen (For Selected Models)

    To do this Gesture Three- or four-finger swipes down. Show the desktop. Three- or four-finger swipes left or right. Switch between open apps or windows. Disable the trackpad The trackpad is active by default. To disable the device: Step 1. Open the Start menu, and then click Settings ➙...
  • Page 24 Open the widget panel. Swipe from the right. Open notification center. Two-finger touch gesture To do this Gesture Move two fingers towards. Zoom out. Spread two fingers apart. Zoom in. ThinkPad E14 Gen 6 and ThinkPad E16 Gen 2 User Guide...
  • Page 25 Three- and four-finger touch gesture To do this Gesture Swipe with three fingers up. Show all open windows. Swipe with three fingers down. Show the desktop. Swipe with three fingers to the left or right. Switch apps. Swipe with four fingers to the left or right. Switch desktops.

  • Page 26: Connect To An External Display

    Note: The refresh rate higher than 60 Hz can also be supported. If you set the refresh rate higher than 60 Hz, the maximum resolution might be limited. Depending on your computer models, your computer supports either of the following: ThinkPad E14 Gen 6 and ThinkPad E16 Gen 2 User Guide...
  • Page 27 • For Intel models, the HDMI connector supports the HDMI 2.1 (up to 4K/60Hz) standard. Connect to a compatible digital audio device or video monitor, such as an HDTV. • For AMD models, the HDMI connector supports the HDMI 2.1 (up to 4K/60Hz) standard by default. Use a qualified HDMI 2.1 cable to connect an external display to your computer.
  • Page 28 ThinkPad E14 Gen 6 and ThinkPad E16 Gen 2 User Guide...

  • Page 29: Chapter 3. Explore Your Computer

    This section introduces Lenovo apps that can enrich your computing experience and improve productivity. Lenovo Vantage The Lenovo Vantage app (hereafter referred to as Vantage app) is a customized one-stop solution to help you maintain your computer with automated updates and fixes, configure hardware settings, and get personalized support.
  • Page 30 – Privacy protection: Blur your screen and display a warning message when a shoulder surfer is detected. You can customize the warning interval from 1 to 60 minutes. ThinkPad E14 Gen 6 and ThinkPad E16 Gen 2 User Guide...

  • Page 31: Trackpoint Quick Menu

    • Lenovo does not collect any personal data from this app. • The available features vary depending on the computer model. • Lenovo Smart Meeting makes periodic feature updates to keep improving your experience with your computer. The above description might be different from that on your actual user interface.
  • Page 32 You can suppress your own background noise and the noise from other meeting participants. – Off: Disable noise suppression. – Low: Suppress low-level background noise. – High: Suppress all non-speech background noise. ThinkPad E14 Gen 6 and ThinkPad E16 Gen 2 User Guide...

  • Page 33: Intelligent Cooling

    Note: The feature does not work when Dolby Voice is off. Click the link in NOISE SUPPRESSION to help you enable it. • Quick Clean You can temporarily disable the keyboard, screen, trackpad, and TrackPoint pointing device to clean your computer.

  • Page 34: Maximize The Life Of The Battery

    Note: Some models may not ship with ac adapters or power cords. Use only the certified adapters and power cords provided by Lenovo that comply with the requirements of relevant national standards to charge the product. It is recommended to use the Lenovo qualified adapters. You can refer to https:// www.lenovo.com/us/en/compliance/eu-doc...

  • Page 35: Change The Power Settings

    To use the function, ensure that Always On USB and Charge in Battery Mode are enabled in UEFI BIOS of your computers, so that the function works even when the computers are off or in hibernation mode. To enable Always On USB and Charge in Battery Mode: Step 1.
  • Page 36 Type Device Manager in the Windows search box and then press Enter. Step 2. Locate the Bluetooth adapter. Right-click and select Update driver. Step 3. Select Search automatically for drivers, and then follow the on-screen instructions. ThinkPad E14 Gen 6 and ThinkPad E16 Gen 2 User Guide...

  • Page 37: Chapter 4. Secure Your Computer And Information

    Note: The slot supports cable locks that conform to the Kensington MiniSaver lock standards using Cleat™ locking technology. You are responsible for evaluating, selecting, and implementing the locking device and security feature. Lenovo is not responsible for the locking device and security feature. You can purchase the cable locks at https://smartfind.lenovo.com Log in with fingerprint recognition (for selected models) The fingerprint reader is integrated with the power button.

  • Page 38: Log In With Facial Recognition (For Selected Models)

    However, there is no guarantee that all data is saved in any situation. To check the type of your M.2 solid-state drive: Step 1. Restart the computer. When the logo screen is displayed, press F10 to enter the Lenovo diagnostics window. Step 2.

  • Page 39: Password Types

    The system management password can also protect the system information stored in UEFI BIOS like a supervisor password, but it has lower authority by default. The system management password can be set through the UEFI BIOS menu or through Windows Management Instrumentation (WMI) with the Lenovo client-management interface.

  • Page 40: Set, Change, Or Remove A Password

    Step 6. Press F10 to save changes and exit the UEFI BIOS menu. If you have not set a supervisor password or a system management password, contact a Lenovo-authorized service provider to have the power-on password removed. What to do if you forget your system management password Follow the instructions to remove the system management password if you forget your system management password.

  • Page 41: Associate Your Fingerprints With Passwords (For Selected Models)

    Lenovo cannot reset your passwords or recover data from the storage drive. You can contact a Lenovo authorized service provider to have the storage drive replaced. A fee will be charged for parts and service. If the storage drive is a CRU (Customer Replaceable Unit), you can also contact Lenovo to purchase a new storage drive to replace the old one by yourself.

  • Page 42: Register Fido2 Usb Device In Thinkshield Passwordless Power-On Device Manager

    After your device is verified, the power-on process continues. Note: You should insert the FIDO2 USB device or enter the power-on password within 60 seconds. Otherwise, your computer will shut down automatically. ThinkPad E14 Gen 6 and ThinkPad E16 Gen 2 User Guide...

  • Page 43: Chapter 5. Uefi Bios

    Note: The Lenovo BIOS Simulator Center makes periodic updates of the settings. The UEFI BIOS simulator interface and description of settings might be different from that on your actual user interface. Reset system to factory defaults This feature enables you to reset the UEFI BIOS to the factory default settings, including all UEFI BIOS settings and internal system data.

  • Page 44: Update The Uefi Bios

    If the latest UEFI BIOS update package is available, follow the on-screen instructions to download and install the package. From the Lenovo Support Web site Follow the instructions to update the UEFI BIOS from the Lenovo Support Web site. Step 1. Go to https://pcsupport.lenovo.com...

  • Page 45: Install Device Drivers

    • Go to and select the entry for your computer. Then, follow the on-screen https://pcsupport.lenovo.com instructions to download and install necessary drivers and software. • Apply Windows Update to get the latest updates, such as the security patches. Then, follow the on-screen instructions to download and install the necessary updates.
  • Page 46 ThinkPad E14 Gen 6 and ThinkPad E16 Gen 2 User Guide...

  • Page 47: Chapter 6. Cru Replacement

    If you intend on installing a CRU, Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You might be required to return the defective part that is replaced by the CRU.

  • Page 48: Disable The Built-In Battery

    2. Turn off the computer and disconnect the computer from ac power and all connected cables. 3. Close the computer display and turn over the computer. Step 1. Remove the assembly as shown below. Note: Prepare a pry tool to release the hooks. ThinkPad E14 Gen 6 and ThinkPad E16 Gen 2 User Guide...

  • Page 49: Memory Module

    • ThinkPad E14 Gen 6 • ThinkPad E16 Gen 2 Step 2. Install the assembly in reverse order. If the computer does not start up after you reinstall the base cover assembly, disconnect the ac power adapter and then reconnect it to the computer.

  • Page 50: M.2 Solid-State Drive

    Attention: If you replace a M.2 solid-state drive, you might need to install a new operating system. For details on how to install a new operating system, see “Install a Windows operating system and drivers” on page 38. ThinkPad E14 Gen 6 and ThinkPad E16 Gen 2 User Guide...

  • Page 51: Speaker Assembly (For Thinkpad E16 Gen 2 Only)

    The M.2 solid-state drive is sensitive. Inappropriate handling might cause damage and permanent loss of data. When handling the M.2 solid-state drive, observe the following guidelines: • Replace the M.2 solid-state drive only for repair. The M.2 solid-state drive is not designed for frequent changes or replacement.
  • Page 52 4. Remove the base cover assembly. See “Base cover assembly” on page 42. Step 1. Remove the speaker assembly as shown below. Step 2. Install the assembly in reverse order. ThinkPad E14 Gen 6 and ThinkPad E16 Gen 2 User Guide...

  • Page 53: Chapter 7. Help And Support

    • We recommend that you speak to our Customer Support Center before attempting to service the computer yourself so that you can be directed to the correct documentation and repair information. It might be recommended to have a Lenovo-authorized service provider repair your computer depending on the complexity of the error or fault.
  • Page 54 0287: Discrete graphics error 1. Reinstall or replace the discrete graphics card (service provider only). 2. If step 1 does not work, replace the system board (service provider only). ThinkPad E14 Gen 6 and ThinkPad E16 Gen 2 User Guide...

  • Page 55: Find Your Service Qr Code And Serial Number

    Blinking patterns Error codes Solutions 0288: Computer display error 1. Reconnect the display cable on both the system board side and the computer display side (service provider only) and check the LCD panel. 2. If step 1 does not work, connect an external display to your computer and check the status (customer or service provider).
  • Page 56 Restart the computer. When the logo screen is displayed, press F1 to enter the How do I enter the UEFI BIOS menu? UEFI BIOS menu. ThinkPad E14 Gen 6 and ThinkPad E16 Gen 2 User Guide...

  • Page 57: Diagnose And Troubleshoot Your Computer

    53. Diagnose and troubleshoot your computer This section provides introduction to a set of diagnostics and troubleshooting tools at Lenovo Support Web site, the Vantage app, and in your computer. They can help you diagnose common software and hardware issues.

  • Page 58: Hardware Scan

    Lenovo Service Bridge. Lenovo Service Bridge helps to connect your computer with Lenovo diagnosing tools. • Lenovo Support Web site makes periodic updates of the sections to keep improving your experience with your computer. The Web site interface and descriptions of sections might be different from that on your actual interface.

  • Page 59: Self-Help Resources

    In some cases, an earlier Windows version might be preinstalled under the terms of the Windows Pro edition license downgrade rights. Call Lenovo If you have tried to correct the problem yourself and still need help, you can call Lenovo Customer Support Center. Chapter 7...

  • Page 60: Before You Contact Lenovo

    • Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty, trained service personnel are available to provide the applicable level of service.
  • Page 61 Accessories Lenovo has a number of hardware accessories and upgrades to help expand the functionalities of your computer. Accessories include memory modules, storage devices, network cards, power adapters, keyboards, mice, and so on. To shop at Lenovo, go to https://www.lenovo.com/accessories...
  • Page 62 ThinkPad E14 Gen 6 and ThinkPad E16 Gen 2 User Guide...
  • Page 63 Product name Compliance ID Machine type(s) • Intel models: – TP00148C – TP00148C0 • Intel models: 21M7 and 21M8 ThinkPad E14 Gen 6 • AMD models: • AMD models: 21M3 and 21M4 – TP00148D – TP00148D0 • Intel models: – TP00149C –...
  • Page 64 Notice for USB connector name update The USB Implementers Forum published a revision of the guideline for USB connector names in September, 2022. Lenovo follows the revised guideline and updates USB connector names accordingly. You can refer to the table below for naming update details.
  • Page 65 Current name Previous name USB-A connector (USB 10Gbps) USB-A 3.2 Gen 2 connector USB-A connector (USB 5Gbps, Always On USB) Always on USB-A 3.2 Gen 1 connector USB-A connector (USB 10Gbps, Always On USB) Always on USB-A 3.2 Gen 2 connector USB-C connector (USB 5Gbps) USB-C (3.2 Gen 1) connector USB-C connector (USB 10Gbps)
  • Page 66 ThinkPad E14 Gen 6 and ThinkPad E16 Gen 2 User Guide...
  • Page 67 Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
  • Page 68 Furthermore, some measurements may have been estimated through extrapolation. Actual results may vary. Users of this document should verify the applicable data for their specific environment. This document is copyrighted by Lenovo and is not covered by any open source license, including any ® Linux agreement(s) which may accompany software included with this product.

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