Lenovo ThinkPad E14 Gen 4 User Manual

Lenovo ThinkPad E14 Gen 4 User Manual

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E14 Gen 4 / E15 Gen 4
User Guide

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Summary of Contents for Lenovo ThinkPad E14 Gen 4

  • Page 1 E14 Gen 4 / E15 Gen 4 User Guide...
  • Page 2 Generic Safety and Compliance Notices First Edition (March 2022) © Copyright Lenovo 2022. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. .
  • Page 3: Table Of Contents

    Replace a CRU ....Lenovo apps ....Base cover assembly ...
  • Page 4 E14 Gen 4 / E15 Gen 4 User Guide...
  • Page 5: Discover Your Lenovo Notebook

    Discover your Lenovo notebook ® Thank you for choosing a Lenovo notebook! We are dedicated to delivering the best solution to you. Before starting your tour, please read the following information: • Illustrations in this documentation might look different from your product.
  • Page 6 E14 Gen 4 / E15 Gen 4 User Guide...
  • Page 7: Chapter 1. Meet Your Computer

    Chapter 1. Meet your computer Front view E14 Gen 4 Webcam privacy shutter Infrared camera* / Camera* Power button / Power button with Microphones fingerprint reader function* © Copyright Lenovo 2022...
  • Page 8 ® TrackPoint pointing stick Speakers Trackpad TrackPoint buttons * for selected models E14 Gen 4 / E15 Gen 4 User Guide...
  • Page 9 E15 Gen 4 Webcam privacy shutter Infrared camera* / Camera* Power button / Power button with Microphones fingerprint reader function* TrackPoint pointing stick Speakers Trackpad TrackPoint buttons * for selected models Webcam privacy shutter Slide the webcam privacy shutter to cover or uncover the camera lens. It is designed to protect your privacy. Chapter 1 Meet your computer...
  • Page 10 Related topics • “Log in with your face ID (for selected models)” on page 28 • “Log in with your fingerprint (for selected models)” on page 27 • “Use the TrackPoint pointing device” on page 12 • “Use the trackpad” on page 13 E14 Gen 4 / E15 Gen 4 User Guide...
  • Page 11: Side View

    Side view Intel models ® USB-C (Thunderbolt™ 4) power Always on USB 3.2 connector Gen 1 connector HDMI™ connector Audio connector Ethernet connector (for selected Security-lock slot models) ThinkPad Integrated Earbuds (for USB 2.0 connector selected models of E15 Gen 4) *for selected models Chapter 1 Meet your computer...
  • Page 12 AMD models USB-C power connector Always on USB 3.2 connector Gen 1 HDMI connector Audio connector Ethernet connector (for selected Security-lock slot models) ThinkPad Integrated Earbuds (for USB 2.0 connector selected models of E15 Gen 4) *for selected models Related topics •...
  • Page 13: Features And Specifications

    Features and specifications For detailed specifications of your computer, go to https://psref.lenovo.com and search by product. • Double data rate 4 (DDR4) small outline dual in-line memory module (SODIMM)*, Memory up to 32 GB • Double data rate 4 (DDR4), soldered on board*, up to 8 GB Storage device One slot, 2242 or 2280 M.2 solid-state drive, up to 1 TB...
  • Page 14: Usb Specifications

    • USB-C (3.2 Gen 1) connector functionality. To purchase USB-C accessories, go to https:// • USB-C (3.2 Gen 2) connector www.lenovo.com/accessories • USB-C (Thunderbolt 3) connector • USB-C (Thunderbolt 4) connector • USB 4 connector Statement on USB transfer rate...
  • Page 15: Chapter 2. Get Started With Your Computer

    When the Airplane mode is enabled, all wireless features are disabled. 1. Type Airplane mode in the Windows search box and then press Enter. 2. Turn on the Airplane mode. Interact with your computer Your computer provides you various ways to navigate the screen. © Copyright Lenovo 2022...
  • Page 16: Thinkpad Integrated Earbuds (For Selected Models Of E15 Gen 4)

    Push the built-in Versa Bay (tray) and then carefully pull the Versa Bay out of the slot to access the earbuds. Lenovo Bud'dy enables you to know the earbuds status easily and customize earbuds settings. To access Lenovo Bud'dy, open the Start menu and click For more information about the ThinkPad Integrated Earbuds, go to https://support.lenovo.com/docs/...
  • Page 17 Darken display Brighten display Manage external displays Enable / disable wireless Open / collapse notification center ® Answer incoming calls on Microsoft Teams Decline incoming calls on Microsoft Teams Open the Vantage app. You can customize the function of this key on the Vantage app.
  • Page 18: Use The Trackpoint Pointing Device

    Use the TrackPoint pointing device The TrackPoint pointing device enables you to perform all the functions of a traditional mouse, such as pointing, clicking, and scrolling. Use the TrackPoint pointing device TrackPoint pointing stick Use your finger to apply pressure to the pointing-stick nonslip cap in any direction parallel to the keyboard. The pointer on the screen moves accordingly.
  • Page 19: Use The Trackpad

    Replace the pointing-stick nonslip cap Note: Ensure that the new cap has grooves Use the trackpad You can use the trackpad to perform all the pointing, clicking, and scrolling functions of a traditional mouse. Use the trackpad Right-click zone Left-click zone Chapter 2 Get started with your computer...
  • Page 20 Use the touch gestures Tap once to select or open an item. Tap twice quickly to display a shortcut menu. Two-finger zoom in or zoom out. Scroll through items. Open the task view to see all open windows. Show the desktop. Notes: •...
  • Page 21: Connect To An External Display

    Connect to an external display Connect your computer to a projector or a monitor to give presentations or expand your workspace. Connect to a wired display If your computer cannot detect the external display, right-click a blank area on the desktop and select display settings.
  • Page 22 2. Select the display that you want to configure and change display settings of your preference. You can change the settings for both the computer display and the external display. For example, you can define which one is the main display and which one is the secondary display. You also can change the resolution and orientation.
  • Page 23: Chapter 3. Explore Your Computer

    • Type AI Meeting Manager in the search box. Translator/Subtitles This function translates voice or audio into on-screen text in real time during meetings. The subtitle function allows you to watch foreign videos with translated subtitle. © Copyright Lenovo 2022...
  • Page 24: Lenovo Smart Appearance (For Selected Models)

    Lenovo Smart Appearance (for selected models) Lenovo Smart Appearance is an intelligent camera enhancement and beautification app that helps you to enhance your looks in video calls. This app works with some mainstream video meeting apps, such as Microsoft Teams.
  • Page 25: Smart Features (For Selected Models)

    Access Glance by Mirametrix Type Glance in the Windows search box and then press Enter. Note: If Glance is uninstalled, you can request it through https://support.lenovo.com/contactus Explore key features Depending on the model, some features might not be available on your computer.
  • Page 26 Note: If your computer comes with an ePrivacy screen, it can work with Glance to achieve better privacy protection. For details, go to https://support.lenovo.com/us/en/videos/vid500144 • Improve productivity – Snap Window: When you select a window on one screen and turn your face to another, the window automatically snaps to the top center of the screen you are facing.
  • Page 27: Intelligent Cooling

    Note: Snap Window and Smart Pointer only work when your computer is connected to external displays. Ensure that external displays are placed at the same height of your computer. • Promote digital wellness – Posture check: Remind you to adjust your posture once you hunch toward the screen. –...
  • Page 28 For models with discrete GPU: • Eco mode: power consumption, fan speed, and performance are lowered to get your computer cooler, quieter, and more eco-friendly, and to get the best battery life. • Balanced mode: power consumption, fan speed, and performance are dynamically balanced for better experience.
  • Page 29: Manage Power

    Note: Some models may not ship with ac adapters or power cords. Use only the certified adapters and power cords provided by Lenovo that comply with the requirements of relevant national standards to charge the product. It is recommended to use the Lenovo qualified adapters. You can refer to https:// www.lenovo.com/us/en/compliance/eu-doc...
  • Page 30: Change The Power Settings

    Use P-to-P 2.0 (Peer to Peer 2.0) charging function Both USB-C connectors on the computer feature the Lenovo-unique P-to-P 2.0 charging function. To use the function, ensure that Always On USB and Charge in Battery Mode are enabled in UEFI BIOS of your computers, so that the function works even when the computers are off or in hibernation mode.
  • Page 31: Set Up A Bluetooth Connection

    Purchase accessories Lenovo has a number of hardware accessories and upgrades to help expand the functionalities of your computer. Options include memory modules, storage devices, network cards, port replicators or docking stations, batteries, power adapters, keyboards, mice, and more.
  • Page 32 E14 Gen 4 / E15 Gen 4 User Guide...
  • Page 33: Chapter 4. Secure Your Computer And Information

    Lock your computer to a desk, table, or other fixtures through a compatible security cable lock. Note: You are responsible for evaluating, selecting, and implementing the locking device and security feature. Lenovo is not responsible for the locking device and security feature. You can purchase the cable locks at https://smartfind.lenovo.com...
  • Page 34: Log In With Your Face Id (For Selected Models)

    PLP function enables your computer data to be saved timely. However, there is no guarantee that all data is saved in any situation. To check the type of your M.2 solid-state drive: 1. Restart the computer. When the logo screen is displayed, press F10 to enter the Lenovo diagnostics window.
  • Page 35: Set, Change, And Remove A Password

    You can enable the system management password to have the same authority as the supervisor password to control security-related features. To customize the authority of the system management password through the UEFI BIOS menu: 1. Restart the computer. When the logo screen is displayed, press F1 to enter the UEFI BIOS menu. 2.
  • Page 36 5. In the Changes have been saved window, press Enter. 6. Press F10 to save changes and exit the UEFI BIOS menu. • If you have not set a supervisor password, contact a Lenovo authorized service provider to have the power-on password removed.
  • Page 37: Chapter 5. Configure Advanced Settings

    2. Select the device that you want the computer to start from and press Enter. View UEFI BIOS Event log 1. Restart the computer. When the logo screen is displayed, press F1. 2. Select Main ➙ BIOS Event log. Then, press Enter. The BIOS Event log interface is displayed. © Copyright Lenovo 2022...
  • Page 38: Reset System To Factory Defaults

    3. Navigate the interface by pressing the following keys, and then see details by selecting each item. • ↑↓: Move keyboard focus • PgUp / PgDn: Scroll page • Enter: Select • F3: Exit The following BIOS event logs might be listed on your screen depending on the UEFI BIOS activities. Each log consists of date, time, and a description of the event.
  • Page 39: Update Uefi Bios

    • Go to and select the entry for your computer. Then, follow the on-screen https://pcsupport.lenovo.com instructions to download and install the latest UEFI BIOS update package. To know more about UEFI BIOS, visit Knowledge Base of your computer at https://pcsupport.lenovo.com...
  • Page 40: Install A Windows Operating System And Drivers

    Microsoft constantly makes updates to the Windows operating system. Before installing a particular Windows version, check the compatibility list for the Windows version. For details, go to https:// support.lenovo.com/us/en/solutions/windows-support Attention: • It is recommended that you update your operating system through official channels. Any unofficial update might cause security risks.
  • Page 41 • Open the Vantage app to check the available update packages. Select the update packages you want, and then follow the on-screen instructions to download and install the packages. • Go to https://pcsupport.lenovo.com and select the entry for your computer. Then, follow the on-screen instructions to download and install necessary drivers and software.
  • Page 42 E14 Gen 4 / E15 Gen 4 User Guide...
  • Page 43: Chapter 6. Cru Replacement

    If you intend on installing a CRU, Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You might be required to return the defective part that is replaced by the CRU.
  • Page 44: Replace A Cru

    4. If prompted by User Account Control (UAC), click Yes. 5. Clear the Turn on fast startup check box, and then click Save changes. To disable the built-in battery: 1. Restart your computer. When the logo screen is displayed, immediately press F1 to enter the UEFI BIOS menu.
  • Page 45: Discrete Memory Module (For Selected Models)

    E15 Gen 4 Troubleshooting If the computer does not start up after you reinstall the base cover assembly, disconnect the ac power adapter and then reconnect it to the computer. Discrete memory module (for selected models) Prerequisite Before you start, read Generic Safety and Compliance Notices and print the following instructions.
  • Page 46: M.2 Solid-State Drive

    Installation procedure M.2 solid-state drive Prerequisite Before you start, read and print the following instructions. Generic Safety and Compliance Notices Attention: If you replace a M.2 solid-state drive, you might need to install a new operating system. For details on how to install a new operating system, see “Install a Windows operating system and drivers” on page 34.
  • Page 47 • Do not apply pressure to the M.2 solid-state drive. • Do not touch the contact edge or circuit board of the M.2 solid-state drive. Otherwise, the M.2 solid-state drive might get damaged. • Do not make the M.2 solid-state drive subject to physical shocks or vibration. Put the M.2 solid-state drive on a soft material, such as cloth, to absorb physical shocks.
  • Page 48 Short M.2 solid-state drive E14 Gen 4 / E15 Gen 4 User Guide...
  • Page 49: Chapter 7. Help And Support

    • From the Vantage app. See “Install a Windows operating system and drivers” Where can I get the latest device on page 34 and “Update UEFI BIOS” on page 33. drivers and UEFI BIOS? • Download from Lenovo Support Web site at https://pcsupport.lenovo.com © Copyright Lenovo 2022...
  • Page 50: Error Messages

    Error messages If you see a message that is not included in the following table, record the error message first, then shut down the computer and call Lenovo for help. See “Lenovo Customer Support Center” on page 48. Message Solution The computer turned off because the battery power is low.
  • Page 51: Beep Errors

    Beep errors Lenovo SmartBeep technology enables you to decode beep errors with your smartphone when a black screen occurs with beeps from your computer. To decode the beep error with Lenovo SmartBeep technology: 1. Go to or scan the following QR Code.
  • Page 52: Self-Help Resources

    How to access? • https://www.lenovo.com/tips Troubleshooting and FAQ • https://forums.lenovo.com Accessibility information https://www.lenovo.com/accessibility • Use Lenovo recovery options. 1. Go to https://support.lenovo.com/ HowToCreateLenovoRecovery 2. Follow the on-screen instructions. • Use Windows recovery options. Reset or restore Windows 1. Go to https://pcsupport.lenovo.com...
  • Page 53: Windows Label

    In some cases, an earlier Windows version might be preinstalled under the terms of the Windows Pro edition license downgrade rights. Call Lenovo If you have tried to correct the problem yourself and still need help, you can call Lenovo Customer Support Center. Chapter 7...
  • Page 54: Before You Contact Lenovo

    Lenovo Customer Support Center During the warranty period, you can call Lenovo Customer Support Center for help. Telephone numbers For a list of the Lenovo Support phone numbers for your country or region, go to https:// for the latest phone numbers.
  • Page 55: Purchase Additional Services

    • Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty, trained service personnel are available to provide the applicable level of service. • Engineering change management - Occasionally, there might be changes that are required after a product has been sold.
  • Page 56 E14 Gen 4 / E15 Gen 4 User Guide...
  • Page 57: Appendix A. Compliance Information

    10 seconds at a time. As such, it is recommended that users avoid prolonged direct contact with the bottom of the computer. © Copyright Lenovo 2022...
  • Page 58 – TP00116G0 – TP00116G1 – TP00116G2 – TP00116G3 – TP00116G4 – TP00116G5 • Intel models: 21E3 and 21E4 ThinkPad E14 Gen 4 – TP00116G6 • AMD models: 21EB and 21EC – TP00116G7 – TP00116G8 • AMD models: – TP00116F – TP00116F0 –...
  • Page 59 China only / for India only Further compliance information related to your product is available at https://www.lenovo.com/compliance Locate the UltraConnect wireless antennas Your computer has an UltraConnect™ wireless antenna system. You can enable wireless communication wherever you are.
  • Page 60 Note: When you charge the battery, its temperature must be no lower than 10°C (50°F). Relative humidity • Operating: 8% to 95% at wet-bulb temperature 23°C (73°F) • Storage and transportation: 5% to 95% at wet-bulb temperature 27°C (81°F) E14 Gen 4 / E15 Gen 4 User Guide...
  • Page 61: Appendix B. Notices And Trademarks

    Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
  • Page 62 Furthermore, some measurements may have been estimated through extrapolation. Actual results may vary. Users of this document should verify the applicable data for their specific environment. This document is copyrighted by Lenovo and is not covered by any open source license, including any ® Linux agreement(s) which may accompany software included with this product.

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