Lenovo 21JT003PUS User Manual
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Lenovo 21JT003PUS User Manual

Lenovo 21JT003PUS User Manual

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ThinkPad E14 Gen 5 and ThinkPad E16 Gen 1
User Guide

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Summary of Contents for Lenovo 21JT003PUS

  • Page 1 ThinkPad E14 Gen 5 and ThinkPad E16 Gen 1 User Guide...
  • Page 2 Generic Safety and Compliance Notices Second Edition (June 2023) © Copyright Lenovo 2023. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-...

  • Page 3: Table Of Contents

    Replace a CRU ....Lenovo apps ....Base cover assembly ...
  • Page 4 ThinkPad E14 Gen 5 and ThinkPad E16 Gen 1 User Guide...

  • Page 5: Discover Your Lenovo Notebook

    Discover your Lenovo notebook ® Thank you for choosing a Lenovo notebook! We are dedicated to delivering the best solution to you. Before starting your tour, please read the following information: • Illustrations in this documentation might look different from your product.
  • Page 6 ThinkPad E14 Gen 5 and ThinkPad E16 Gen 1 User Guide...

  • Page 7: Chapter 1. Meet Your Computer

    Chapter 1. Meet your computer Front view ThinkPad E14 Gen 5 Description Description Item Item Webcam privacy shutter Infrared camera / Camera Microphone Touch screen Power button / power button with ® TrackPoint pointing stick fingerprint reader Trackpad TrackPoint buttons © Copyright Lenovo 2023...
  • Page 8 * for selected models ThinkPad E14 Gen 5 and ThinkPad E16 Gen 1 User Guide...
  • Page 9 ThinkPad E16 Gen 1 Description Description Item Item Webcam privacy shutter Infrared camera / Camera Microphone Touch screen Power button / power button with TrackPoint pointing stick fingerprint reader Trackpad TrackPoint buttons * for selected models Webcam privacy shutter Chapter 1 Meet your computer...
  • Page 10 Slide the webcam privacy shutter to cover or uncover the camera lens. It is designed to protect your privacy. Related topics • “Use the TrackPoint pointing device” on page 13 • “Use the trackpad” on page 15 • “Use the touch screen (for selected models)” on page 16 •...

  • Page 11: Side View

    Side view Intel models Description Description Item Item ® USB-C power connector USB-C (Thunderbolt™ 4) connector Always On USB-A 3.2 Gen 1 connector HDMI™ connector Speaker Audio connector Security-lock slot Ethernet connector USB-A 2.0 connector *for selected models Chapter 1 Meet your computer...
  • Page 12 AMD models Description Description Item Item USB-C power connector USB-C (3.2 Gen 2) connector Always On USB-A 3.2 Gen 1 connector HDMI connector Speaker Audio connector Security-lock slot Ethernet connector USB-A 3.2 Gen 1 connector *for selected models Statement on USB transfer rate Depending on many factors such as the processing capability of the host and peripheral devices, file attributes, and other factors related to system configuration and operating environments, the actual transfer rate using the various USB connectors on this device will vary and will be slower than the data rate listed...
  • Page 13 USB device Data rate (Gbit/s) Thunderbolt 3 Thunderbolt 4 Related topics • “USB specifications” on page 8 • “Charge the computer” on page 26 • “Lock the computer” on page 29 Chapter 1 Meet your computer...

  • Page 14: Features And Specifications

    • Multi-touch technology* • Face authentication* • Fingerprint reader* (integrated in power button) Security features • Lenovo Smart Appearance Presence Detection* • Lenovo Smart Appearance Privacy Protection* • Trusted Platform Module (TPM)* • Bluetooth Wireless features • Wireless LAN...
  • Page 15 • Connect to USB-C accessories to help expand your computer • USB-C (3.2 Gen 1) connector functionality. To purchase USB-C accessories, go to https:// • USB-C (3.2 Gen 2) connector www.lenovo.com/accessories • USB-C (Thunderbolt 3) connector • USB-C (Thunderbolt 4) connector • USB-C (USB 4) connector Chapter 1...
  • Page 16 ThinkPad E14 Gen 5 and ThinkPad E16 Gen 1 User Guide...

  • Page 17: Chapter 2. Get Started With Your Computer

    • For models with Windows 10: • For models with Windows 11: Connect to the wired Ethernet Connect your computer to a local network through the Ethernet connector on your computer with an Ethernet cable. © Copyright Lenovo 2023...

  • Page 18: Turn On The Airplane Mode

    Your computer provides you various ways to navigate the screen. Use the keyboard shortcuts The special keys on the keyboard help you work more effectively. https://support.lenovo.com/us/en/videos/vid500145 Key / Key combination Function Invoke the special function printed as an icon on each key or standard function of F1–F12 function keys.

  • Page 19: Use The Trackpoint Pointing Device

    Key / Key combination Function Open the notification center ® Answer incoming calls on Microsoft Teams Decline incoming calls on Microsoft Teams Customize the function of this key on the Vantage app Open Magnifier Open calculator (for ThinkPad E16 Gen 1 only) Enter sleep mode (for ThinkPad E16 Gen 1 only) Open Snipping Tool Toggle keyboard backlight (for selected models)
  • Page 20 Use the TrackPoint pointing device TrackPoint pointing stick Use your finger to apply pressure to the pointing-stick nonslip cap in any direction parallel to the keyboard. The pointer on the screen moves accordingly. The higher the pressure applied, the faster the pointer moves. TrackPoint buttons The left-click button and right-click button correspond to the left and right buttons on a traditional mouse.

  • Page 21: Use The Trackpad

    Use the trackpad You can use the trackpad to perform all the pointing, clicking, and scrolling functions of a traditional mouse. Use the trackpad Description Description Item Item Right-click zone Left-click zone Chapter 2 Get started with your computer...

  • Page 22: Use The Touch Screen (For Selected Models)

    Use the touch gestures Illustration and description Illustration and description Tap once to select or open an item. Tap twice quickly to display a shortcut menu. Two-finger zoom in or zoom out. Scroll through items. Open the task view to see all open windows. Show the desktop.
  • Page 23 Note: Some gestures might not be available when you are using certain apps. Illustration and description Illustration and description Tap once to single click Tap twice quickly to double-click Tap and hold to right-click Slide to scroll through items Zoom out Zoom in Chapter 2 Get started with your computer...

  • Page 24: Connect To An External Display

    Illustration and description Illustration and description Swipe from the left: view all open windows (Windows 10) Swipe from the right: open action center (Windows 10) Swipe from the left: open widget panel (Windows 11) Swipe from the right: open notification center (Windows Drag Swipe downwards shortly: show title bar Swipe downwards: close the current app...
  • Page 25 Supported resolution The following table lists the supported maximum resolution of the external display. Table 1. Intel models Connect the external display to Supported resolution Up to 4K / 60 Hz USB-C connector Up to 5K/ 60 Hz Thunderbolt 4 connector Up to 4K / 60 Hz HDMI connector Table 2.
  • Page 26 2. Select the display that you want to configure and change display settings of your preference. You can change the settings for both the computer display and the external display. For example, you can define which one is the main display and which one is the secondary display. You also can change the resolution and orientation.

  • Page 27: Chapter 3. Explore Your Computer

    This section provides introduction to Lenovo apps. Lenovo Vantage The Lenovo Vantage app (hereafter referred to as Vantage app) is a customized one-stop solution to help you maintain your computer with automated updates and fixes, configure hardware settings, and get personalized support.

  • Page 28: Lenovo Smart Appearance (For Selected Models)

    Lenovo Smart Appearance (for selected models) Lenovo Smart Appearance is an intelligent camera enhancement and privacy protection app. It enhances your looks in video calls and captures your head movement to make your computer smarter.
  • Page 29 – Video Enhancer: Automatically adjust the light effect to show your face and surroundings more clearly in the video call. • Intelligent Sensing – Presence Detection: Keep your computer awake when in use and automatically lock the computer screen after your head moves out of the camera range. –...

  • Page 30: Intelligent Cooling

    • The available features vary depending on the computer model. • Lenovo Smart Appearance makes periodic updates of the features to keep improving your experience with your computer. The description of features might be different from that on your actual user interface.
  • Page 31 – Eco mode: power consumption, fan speed, and performance are lowered to get your computer quieter and more eco-friendly, and to get the best battery life. – Balanced mode: power consumption, fan speed, and performance are balanced. – Performance mode: The performance is prioritized, allowing higher temperature and fan speed. on ac power on battery power •...

  • Page 32: Manage Power

    Note: Some models may not ship with ac adapters or power cords. Use only the certified adapters and power cords provided by Lenovo that comply with the requirements of relevant national standards to charge the product. It is recommended to use the Lenovo qualified adapters. You can refer to https:// www.lenovo.com/us/en/compliance/eu-doc...

  • Page 33: Change The Power Settings

    Use P-to-P 2.0 (Peer to Peer 2.0) charging function Both USB-C (Thunderbolt 4) connectors on the computer feature the Lenovo-unique P-to-P 2.0 charging function. To use the function, ensure that Always On USB and Charge in Battery Mode are enabled in UEFI BIOS of your computers, so that the function works even when the computers are off or in hibernation mode.

  • Page 34: Set Up A Bluetooth Connection

    Purchase accessories Lenovo has a number of hardware accessories and upgrades to help expand the functionalities of your computer. Options include memory modules, storage devices, network cards, port replicators or docking stations, batteries, power adapters, keyboards, mice, and more.

  • Page 35: Chapter 4. Secure Your Computer And Information

    Note: The slot supports cable locks that conform to the Kensington NanoSaver lock standards using Cleat™ locking technology. You are responsible for evaluating, selecting, and implementing the locking device and security feature. Lenovo is not responsible for the locking device and security feature. You can purchase the cable locks at https://smartfind.lenovo.com Log in with your fingerprint (for selected models) The fingerprint reader is integrated with the power button.

  • Page 36: Log In With Your Face Id (For Selected Models)

    PLP function enables your computer data to be saved timely. However, there is no guarantee that all data is saved in any situation. To check the type of your M.2 solid-state drive: 1. Restart the computer. When the logo screen is displayed, press F10 to enter the Lenovo diagnostics window.

  • Page 37: Set, Change, And Remove A Password

    You can enable the system management password to have the same authority as the supervisor password to control security-related features. To customize the authority of the system management password through the UEFI BIOS menu: 1. Restart the computer. When the logo screen is displayed, press F1 to enter the UEFI BIOS menu. 2.

  • Page 38: Fido (Fast Identity Online) Authentication

    5. In the Changes have been saved window, press Enter. 6. Press F10 to save changes and exit the UEFI BIOS menu. • If you have not set a supervisor password, contact a Lenovo authorized service provider to have the power-on password removed.
  • Page 39 5. Insert the FIDO2 USB device to register the device by following steps: a. Select the available FIDO2 USB device that you want to register in the Discovered Devices field. b. Click Yes in the displayed window to confirm the device you selected. c.
  • Page 40 ThinkPad E14 Gen 5 and ThinkPad E16 Gen 1 User Guide...

  • Page 41: Chapter 5. Configure Advanced Settings

    View UEFI BIOS Event logs The UEFI BIOS Event log viewer provides the brief information about UEFI BIOS events. Do the following to view the logs: 1. Restart the computer. When the logo screen is displayed, press F1. © Copyright Lenovo 2023...

  • Page 42: Customize Bios Defaults (For Intel Models Only)

    2. Select Main ➙ BIOS Event log. Then, press Enter. The UEFI BIOS Event log interface is displayed. 3. Navigate the interface by pressing the following keys, and then check details by selecting each item. • ↑↓: Move keyboard focus •...

  • Page 43: Reset System To Factory Defaults

    Save the customized settings configuration 1. Restart the computer. When the logo screen is displayed, press F1 to enter the UEFI BIOS menu. 2. Select Restart ➙ Save Custom Defaults. 3. Click Yes to save the settings configuration you customized. Load the customized settings configuration 1.

  • Page 44: Cloud Bare Metal Recovery (For Selected Models)

    • Go to and select the entry for your computer. Then, follow the on-screen https://pcsupport.lenovo.com instructions to download and install the latest UEFI BIOS update package. To know more about UEFI BIOS, visit Knowledge Base of your computer at https://pcsupport.lenovo.com...
  • Page 45 • Open the Vantage app to check the available update packages. Select the update packages you want, and then follow the on-screen instructions to download and install the packages. • Go to https://pcsupport.lenovo.com and select the entry for your computer. Then, follow the on-screen instructions to download and install necessary drivers and software.
  • Page 46 ThinkPad E14 Gen 5 and ThinkPad E16 Gen 1 User Guide...

  • Page 47: Chapter 6. Cru Replacement

    If you intend on installing a CRU, Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You might be required to return the defective part that is replaced by the CRU.

  • Page 48: Replace A Cru

    To disable the built-in battery: 1. Restart your computer. When the logo screen is displayed, immediately press F1 to enter the UEFI BIOS menu. 2. Select Config ➙ Power. The Power submenu is displayed. 3. Select Disable Built-in Battery and press Enter. 4.

  • Page 49: Memory Module (For Selected Models)

    ThinkPad E16 Gen 1 Troubleshooting If the computer does not start up after you reinstall the base cover assembly, disconnect the ac power adapter and then reconnect it to the computer. Memory module (for selected models) Prerequisite Before you start, read and print the following instructions.
  • Page 50 Removal procedure Installation procedure ThinkPad E14 Gen 5 and ThinkPad E16 Gen 1 User Guide...

  • Page 51: M.2 Solid-State Drive

    M.2 solid-state drive Prerequisite Before you start, read and print the following instructions. Generic Safety and Compliance Notices Attention: If you replace a M.2 solid-state drive, you might need to install a new operating system. For details on how to install a new operating system, see “Install a Windows operating system and drivers” on page 38.

  • Page 52: Speaker Assembly (For Thinkpad E16 Gen 1 Only)

    AMD models Speaker assembly (for ThinkPad E16 Gen 1 Only) Prerequisite Before you start, read Generic Safety and Compliance Notices and print the following instructions. For access, do the following: 1. Disable the built-in battery. See “Disable Fast Startup and the built-in battery” on page 41. 2.
  • Page 53 Removal procedure Chapter 6 CRU replacement...
  • Page 54 ThinkPad E14 Gen 5 and ThinkPad E16 Gen 1 User Guide...

  • Page 55: Chapter 7. Help And Support

    3. Wait until you are certain that all the liquid is dry before turning on your computer. How do I enter the UEFI BIOS Restart the computer. When the logo screen is displayed, press F1 to enter the menu? UEFI BIOS menu. © Copyright Lenovo 2023...
  • Page 56 Where can I get the latest device on page 38 and “Update UEFI BIOS” on page 37. drivers and UEFI BIOS? • Download from Lenovo Support Web site at https://pcsupport.lenovo.com To run LCD Self-Test: 1. Ensure that the computer is connected to the ac power adapter.

  • Page 57: Error Messages

    Error messages If you see a message that is not included in the following table, record the error message first, then shut down the computer and call Lenovo for help. See “Lenovo Customer Support Center” on page 55. Message Solution The computer turned off because the battery power is low.

  • Page 58: Beep Errors

    Beep errors Lenovo SmartBeep technology enables you to decode beep errors with your smartphone when a black screen occurs with beeps from your computer. To decode the beep error with Lenovo SmartBeep technology: 1. Go to or scan the following QR Code.

  • Page 59: Self-Help Resources

    How to access? • https://www.lenovo.com/tips Troubleshooting and FAQ • https://forums.lenovo.com Accessibility information https://www.lenovo.com/accessibility • Use Lenovo recovery options. 1. Go to https://support.lenovo.com/ HowToCreateLenovoRecovery 2. Follow the on-screen instructions. • Use Windows recovery options. Reset or restore Windows 1. Go to https://pcsupport.lenovo.com...

  • Page 60: Windows Label

    In some cases, an earlier Windows version might be preinstalled under the terms of the Windows Pro edition license downgrade rights. Call Lenovo If you have tried to correct the problem yourself and still need help, you can call Lenovo Customer Support Center. Before you contact Lenovo Prepare the following before you contact Lenovo: 1.

  • Page 61: Lenovo Customer Support Center

    • Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty, trained service personnel are available to provide the applicable level of service.

  • Page 62: Purchase Additional Services

    • Changes, modifications, or upgrades to device drivers • Installation and maintenance of network operating systems (NOS) • Installation and maintenance of programs For the terms and conditions of the Lenovo Limited Warranty that apply to your Lenovo hardware product, go to: •...

  • Page 63: Appendix A. Compliance Information

    China only Further compliance information related to your product is available at https://www.lenovo.com/compliance Locate the UltraConnect wireless antennas Your computer has an UltraConnect™ wireless antenna system. You can enable wireless communication wherever you are. © Copyright Lenovo 2023...
  • Page 64 The following illustration shows the antenna locations on your computer: Wireless LAN antenna Operating environment Maximum altitude (without pressurization) 3048 m (10 000 ft) Temperature • Operating: 5°C to 35°C (41°F to 95°F) • Storage and transportation in original shipping packaging: -20°C to 60°C (-4°F to 140°F) •...

  • Page 65: Appendix B. Notices And Trademarks

    Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
  • Page 66 Furthermore, some measurements may have been estimated through extrapolation. Actual results may vary. Users of this document should verify the applicable data for their specific environment. This document is copyrighted by Lenovo and is not covered by any open source license, including any ® Linux agreement(s) which may accompany software included with this product.

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