Kenmore PG-40405S0L-SE User & Care Manual page 31

EMERGENCIES: If a gas leak cannot be stopped, or a fire occurs due to gas leakage, call the fire department.
Problem Possible Cause
• Damaged hose.
Gas leaking from
cracked/cut/burned a
hose.
• Mechanical failure due to rusting
Gas leaking from the
gas cylinder.
• Failure of the gas cylinder valve
Gas leaking from the
gas cylinder valve.
Gas leaking between • Improper installation, connection
the gas cylinder and the
regulator connection.
Fire coming through the
• Fire in the burner tube section
control panel.
Drip fire or continuous
• Too much drip buildup in firebox
excessive flames above
the cooking surface.
Troubleshooting
Problem Possible Cause
GAS ISSUES:
• Trying to light the wrong burner.
Burner(s) will not light
using the igniter. (Also
• Burner is not engaged with the
view the Electronic
ignition Troubleshooting)
• Obstruction in the burner.
Continued on next
page.
• No gas flow.
• Coupling nut and gas cylinder
ELECTRICAL ISSUES:
• Electrode cracked or broken;
• Electrode tip is not in the proper
• Wire and/or electrode covered
• Wires are loose or
• Wires are shorting (sparking)
• Dead battery.
or mishandling.
through mishandling or
mechanical failure.
not being tight, or failure of the
rubber seal.
due to blockage.
or grease tray area.
control valve.
valve not fully connected.
sparks at crack.
position.
with cooking residue.
disconnected.
between igniter and electrode.
Prevention/Solution
• Turn off the gas from your gas cylinder or your natural
gas system. If the hose is cracked or cut but not burned,
simply replace the valve / hose / regulator. If the hose is
burned, the cause could be something other than a faulty
valve/hose/regulator. Do not use of grill until a plumber
or gas technician has investigated and corrected the
problem.
• Replace the gas cylinder.
• Turn off the gas cylinder valve. Return the gas cylinder to
the gas supplier.
• Turn off the gas cylinder valve. Remove the regulator
from the gas cylinder and visually inspect the rubber seal
for any damage. See the Leak test on page 7 for
instructions on finding leaks in your regulator.
• Turn the control knobs and the gas cylinder valve off.
Leave the lid open to allow the flames to die down. After
the fire is out and the grill is cold, remove the burner and
inspect for spider nests or rust. See the Spider Alert and
Cleaning the Burner Assembly sections on page 10 of this
Use & Care Guide.
• Turn the control knobs and gas cylinder valve off. Leave
the lid open to allow the flames to die down. After the
grill has cooled, clean any food particles and excess Drip
from inside the firebox area, grease tray, and any other
surface that may come into contact with food particles
and excess Drip.
Prevention/Solution
• See instructions on the control panel and in the Use and
Care section.
• Make sure the valves are positioned inside of the burner
tubes.
• Ensure the burner tubes are not obstructed with spider
webs or
other matter. See the cleaning section on page 10 of the
Use
and Care.
• Make sure the gas cylinder is not empty. If the gas
cylinder is not empty, refer to the "Sudden drop in gas
flow section on page 32".
• Turn off the knobs and disconnect the coupling nut from
gas cylinder. Reconnect and retry.
• Turn the coupling nut approximately one-half to three-
quarters additional turn until solid stop. Tighten by hand
only - do not use tools.
• Replace the electrode(s).
Main Burners:
• Tips of the electrode should be pointing toward the gas
port opening on the burner. The distance should be 1/8"
to 1/4". Adjust if necessary.
Side Burner:
• Tip of the electrode should be pointing toward the gas
port opening on the burner. The distance should be 1/8"
to 3/16".
• Clean the wire and/or electrode with rubbing alcohol
with a clean swab.
• Reconnect the wires or replace the electrode/wire
assembly.
31
• Replace with a new AA-size alkaline battery.
Adjust if necessary.