Wellis CITYLIFE User Manual
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USER MANUAL FOR SPA
CITYLIFE
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CONTROL SYSTEMS
KEYPADS
ACCESSORIES

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Summary of Contents for Wellis CITYLIFE

  • Page 1 USER MANUAL FOR SPA CITYLIFE CONTROL SYSTEMS KEYPADS ACCESSORIES...
  • Page 3: Table Of Contents

    TABLE OF CONTENTS Introduction Safety instructions Basic Functions Connection diagram Malaga Life Lima Life Palermo Life Lugano Life Manhattan Life Vienna Life Budapest Life Prague Life Firenze Life Initial installation Maintenance Spa chemical treatment Jet Directions Malaga Life Lima Life Palermo Life Lugano Life Manhattan Life...
  • Page 4: Introduction

    INTRODUC TION Congratulations on your new product! Outside work and family the enjoyment of quality life and calm moments plays an important role in the life of a 21st century man. An evening bath in the spa or tub alone or in company can give you the opportunity to lose track of time and your body and soul can relax.
  • Page 5: Safety Instructions

    SAFET Y INSTRUC TIONS When the spa is not in use, cover the spa with the cover to FOR YOUR SAFETY PLEASE ALWAYS PERFORM THE prevent ultraviolet radiation causing damage to the product. FOLLOWING PRECAUTIONS. IF YOU DO NOT FOL- LOW THE WARNINGS AND INSTRUCTIONS, ITEMS Do not allow your child to climb on the thermo cover when it MAY GET DAMAGED, YOU MAY GET INJURED,...
  • Page 6 SAFET Y INSTRUC TIONS Parts under electrical power – except those operating with voltage not exceeding 12V - must be inaccessible for persons in the spa. The grounded device must be connected to a fixed socket with fixed wiring. Electrical parts – except remote controllers –...
  • Page 7: Basic Functions

    BASIC FUNC TIONS Keypads: The keypads make it possible to control and set up the spa. Available basic functions: pump(s), light and temperature control. (For more information see the details later) Valves Diverter: Some spa are equipped with water diverter(s) that allows you to direct the waterflow to various sections of the spa. The valve has three basic positions By turning the lever all the way to the left position will divert the water section A of the spa.
  • Page 8: Connection Diagram

    CONNEC TION DIAGRAM MALAGA LIFE...
  • Page 9: Lima Life

    CONNEC TION DIAGRAM LIMA LIFE...
  • Page 10: Palermo Life

    CONNEC TION DIAGRAM PALERMO LIFE...
  • Page 11: Lugano Life

    CONNEC TION DIAGRAM LUGANO LIFE...
  • Page 12: Manhattan Life

    CONNEC TION DIAGRAM MANHATTAN LIFE...
  • Page 13: Vienna Life

    CONNEC TION DIAGRAM VIENNA LIFE...
  • Page 14: Budapest Life

    CONNEC TION DIAGRAM BUDAPEST LIFE...
  • Page 15: Prague Life

    CONNEC TION DIAGRAM PRAGUE LIFE...
  • Page 16: Firenze Life

    CONNEC TION DIAGRAM FIRENZE LIFE...
  • Page 17: Initial Installation

    INITIAL INSTALLATION Electrical preparations: A clearly labeled emergency switch shall be provided as part of the installation. The switch shall be readily accessible to the occupants and shall be installed at least 5 feet (1.52 m) away, adjacent to, and within sight of, the unit. Before installation the hot tub, the ellectrical system has to be prepared, as detailed in the below table.
  • Page 18 INITIAL INSTALLATION SITE PREPARATION To find out the weight of your hot tub, its contents and occupants please refer to the hot tub specification chart. This weight must not exceed the structure’s rated capacity per square meter, otherwise serious structural damages could When choosing a site for the hot tub take into account that result.
  • Page 19 INITIAL INSTALLATION Filling process Next fill the hot tub with water to the sign indicated on its sidewall. Remove the hot tub cover. First remove the cover staves, then remove the side covers by unscrewing the bottom Filling must be done through the filter housing. Improper screws.
  • Page 20 There are multiple choice of using a hardness tester. Please run water through the filter into a separate vessel until Testers sold by Wellis are showing the hardness level on a colour scale. it becomes perfectly clear. This step allows the filter to rinse from the remaining carbon powder.
  • Page 21: Maintenance

    1. You´ll need a hose a wet and dry vacuum cleaner and a it in the winter. If you are not using your spa during the winter bottle of wellis crystal spa cleaner fluid. months and want to put it out of service properly, call one of 2.
  • Page 22: Spa Chemical Treatment

    4. Clean the filter with Wellis Crystal Filter cleaner. 5. Rinse out the spa with clean water. 6. Fill your spa and place the clean filter back. 7. Resume your normal water treatment schedule with Wellis Crystal All in one Water treatment. ALKALINITY BALANCER (WV00091) Increases total alkalinity and prevents fluctuating pH values.
  • Page 23 PH MINUS (WV00096) The pH value of the water in your spa is very important. If the pH value is good, the disinfection products can do their work in a good way. Wellis Crystal pH Minus lowers the pH in your spa.
  • Page 24 3. Rinse the filter, and put it back in its place. WELLIS CRYSTAL ALL-IN-ONE (WV00081) Instructions: – Shake the Wellis Crystal bottle well. – Add the correct amount to your spa using the table below. – Let the pump run at full power for 2 minutes.
  • Page 25: Jet Directions

    JET DIREC TIONS MALAGA LIFE...
  • Page 26: Lima Life

    JET DIREC TIONS LIMA LIFE...
  • Page 27: Palermo Life

    JET DIREC TIONS PALERMO LIFE...
  • Page 28: Lugano Life

    JET DIREC TIONS LUGANO LIFE...
  • Page 29: Manhattan Life

    JET DIREC TIONS MANHATTAN LIFE...
  • Page 30: Vienna Life

    JET DIREC TIONS VIENNA LIFE...
  • Page 31: Budapest Life

    JET DIREC TIONS BUDAPEST LIFE...
  • Page 32: Prague Life

    JET DIREC TIONS PRAGUE LIFE...
  • Page 33: Keypad Functions

    Keypad functions KEYPAD FUNC TIONS in.k500 keypad layout Key 1 Settings Light Key Mode Down Selection lights Key 2 *Functions for keys 1 and 2 will depend on your system's low level configuration. Settings key One press gives you access to a menu to manage the settings of your spa� Refer to the settings section for details about the settings menu�...
  • Page 34 Keypad functions KEYPAD FUNC TIONS Start or stop accessories To start or stop an accessory, press the associated button� Icons will become animated when their accessory is turned on, and inanimate when turned off� Icons on the screen will reflect the speed or state of the devices running on your spa�...
  • Page 35 Keypad functions KEYPAD FUNC TIONS Settings From the home page you can access the Settings, where you will find: • Water care • Heat Pump (if installed) • Audio (if installed) • in.clear-200 (linked version) • Standby • Maintenance • Date & time •...
  • Page 36 Keypad functions KEYPAD FUNC TIONS Water care The Water Care section will help you set up your ideal filtration and heating settings� Choose from Away, Standard, Energy Savings, Super Energy Savings, and Weekender, depending on your need� Use Light key to choose your setting�...
  • Page 37 Keypad functions KEYPAD FUNC TIONS Modifying schedules To see and/or modify a Water Care category, use the lit button to the right (Key 1) to open the selected Water Care menu� Use the arrow keys to choose a schedule to modify (choice of economy and filtration schedules)�...
  • Page 38 Keypad functions KEYPAD FUNC TIONS Heat pump This menu allows you to change the regulation mode of your heat pump� You can choose from Eco Heat, Smart Heat, Eco Auto, Smart Auto, Cool and Electric� A green checkmark indicates the currently selected regulation mode�...
  • Page 39 Keypad functions KEYPAD FUNC TIONS Maintenance From the Settings page you can access the Maintenance menu, which gives you access to the following options: • Maintenance reminders • Standby Use the Up and Down keys to make a selection, and Light key to confirm� Maintenance reminders The in�k500 keypad will remind you of maintenance required on your spa, like rinsing or cleaning the filter�...
  • Page 40 Keypad functions KEYPAD FUNC TIONS Date and time Here you can adjust the time format, change the year, date and time� Use the arrows to choose the setting that you want to adjust, and select it by pressing the Light key� Use the arrow buttons to change the parameters, and the Light key to move between parameters�...
  • Page 41 Keypad functions KEYPAD FUNC TIONS WiFi (in.touch only) For the WiFi menu to appear in the Settings menu your in�touch module must be equipped with software version 11�00 or higher� This menu allows you to connect your in�touch module to a WiFi network or to change its network�...
  • Page 42 Keypad functions KEYPAD FUNC TIONS Config Please do not make changes in the electrical configuration section unless you are a qualified electrician. In this section you can change the low-level configuration, number of phases, input current and heat pump current� Use Up/Down to move between parameters, and the Light key to select a parameter to change�...
  • Page 43 Error messages KEYPAD FUNC TIONS The list below shows the different error messages that can appear on the home screen� Refer to the troubleshooting and error codes section of the TechBook for your spa pack system� Code Message Warning! HL Error FLO - L01 FLO - L02 FLO FLO condition - Check filter, pump, blockage, air lock and water level NO FLO...
  • Page 44: User Interface - In.k300

    USER INTERFACE - IN.K300 EASY 4 COMPACT FULL-FUNCTION KEYPAD The Quick Reference Card provides an overview of your spa’s main functions and the operations accessible from your digital keypad. This QRC depicts a generic overlay, custom versions may vary. Heater Filter Smart Winter Set Point...
  • Page 45 USER INTERFACE - IN.K300 PROGRAMMING STEPS PROGRAM SETTING THE PROGRAMMING SETTING FILTER A filter cycle consists of start- OR PURGE CYCLE MENU CLOCK THE FILTER/ PURGE ing all the pumps and blower CYCLES START TIME in high speed for 1 minute The program menu is accessible Enter the program menu by (purge step) then, the pump...
  • Page 46 USER INTERFACE - IN.K300 SETTING TEMPERA- SMART WINTER WATER TEMPERA- COOLDOWN TURE UNIT MODE TURE REGULATION After heating the spa water Water temperature can be Our Smart Winter Mode pro- Every 15 to 90 minutes the automatically turns the heater to the desired Set Point, the displayed in either Fahrenheit tects your system from the cold...
  • Page 47: Other Accessories - The Heat Pump (Optional)

    OTHER ACCESSORIES - THE HEAT PUMP (OPTIONAL) For further information see the original user manual of the heatpump. It shows the installation and technical details. CONTROL PANEL 1. Heating mode indicator 2. Cooling/Defrost mode indicator 3. ON/OFF button 4. Mode button 5.
  • Page 48 OTHER ACCESSORIES - THE HEAT PUMP (OPTIONAL) HEATING MODE Step 1: Press to switch on your pump. Step 2: Press to switch from one mode to another until the heating mode is displayed. Step 3: Using buttons select the required temperature. EXAMPLE: If the current temperature is 15°C, default setting temperature is 27°...
  • Page 49 OTHER ACCESSORIES - THE HEAT PUMP (OPTIONAL) COOLING MODE Step 1: Press to switch on your pump. Step 2: Press to switch from one mode to another until the cooling mode is displayed. Step 3: Using buttons select the required temperature. EXAMPLE: If the current temperature is 30°C, default setting temperature is 27°...
  • Page 50 OTHER ACCESSORIES - THE HEAT PUMP (OPTIONAL) STATUS VALUES AND ADVANCED SETTINGS WARNING: This operation is used to assist servicing and future repairs. The default settings should only be modified by an experienced professional person. THE SYSTEM’S SETTINGS CAN BE CHECKED AND ADJUSTED VIA THE REMOTE CONTROL BY FOLLOWING THESE Step 1: Keep pressing until you enter the settings verification mode.
  • Page 51: Smart Step Manual (Optional)

    SMART STEP MANUAL (OPTIONAL)
  • Page 52 SMART STEP MANUAL (OPTIONAL)
  • Page 53 SMART STEP MANUAL (OPTIONAL) *only for PeakLife models *only for PeakLife models *only for PeakLife models...
  • Page 54 SMART STEP MANUAL (OPTIONAL)
  • Page 55 SMART STEP MANUAL (OPTIONAL)
  • Page 56 SMART STEP MANUAL (OPTIONAL)
  • Page 57 SMART STEP MANUAL (OPTIONAL)
  • Page 58 SMART STEP MANUAL (OPTIONAL)
  • Page 59 SMART STEP MANUAL (OPTIONAL)
  • Page 60 SMART STEP MANUAL (OPTIONAL)
  • Page 61 SMART STEP MANUAL (OPTIONAL)
  • Page 62 SMART STEP MANUAL (OPTIONAL)
  • Page 63 SMART STEP MANUAL (OPTIONAL)
  • Page 64 SMART STEP MANUAL (OPTIONAL)
  • Page 65: Other Accessories

    OTHER ACCESSORIES - OZONE OZONE DISINFECTION (assuming that the time of day is properly set). The filtration FILTRATION AND OZONE time and duration are programmable. In a system without circulation engines the low setting of the massage engine and the ozone generator will switch on A second filtration cycle can be freely entered.
  • Page 66: In.grid

    OTHER ACCESSORIES - IN.GRID Heat Mode Operations You can choose between four different water regulation Use this mode for a maximum energy saving purpose. The modes available. Your in.grid is automatically detected by the spa control system will only use your external heating system spa control system at power up.
  • Page 67: In.touch 2

    OTHER ACCESSORIES - IN.TOUCH 2 in.touch 2 Easily integrate your spa to the Internet of Things! Simplest of setups in.touch 2 eliminates all the complexities of con- necting your spa to the Internet and transforms your smartphone or tablet into your ultimate Wi-Fi spa remote control.
  • Page 68 OTHER ACCESSORIES - IN.TOUCH 2 in.touch 2 overview Home Transmitter (EN Module) Spa Transmitter (CO Module) Fastening bracket Pairing activation Status LED Status LED CO pack connection Micro USB power RJ45 Ethernet connection in.touch 2 dimensions Home Transmitter (EN Module) Spa Transmitter (CO Module)
  • Page 69 OTHER ACCESSORIES - IN.TOUCH 2 Home Transmitter (EN Module) installation The Home Transmitter unit must be installed inside the house near the router as it needs to be connected to it. The Home Transmitter is provided with an Ethernet cable and a power supply. If required, a longer cable of good quality can be used by the installer (longer cable not provided) to install the Home Transmitter closer to the spa within the home.
  • Page 70 OTHER ACCESSORIES - IN.TOUCH 2 Pairing the Spa Transmitter (CO Module) and the Home Transmitter (EN Module) The pairing process is used when you need to replace one module of the in.touch 2 kit. Other- wise, the in.touch 2 arrives pre-paired from the factory. 1.
  • Page 71 OTHER ACCESSORIES - IN.TOUCH 2 Each in.touch 2 module has a status LED that can be used for troubleshooting purposes. The LED is located on the top of both enclosures. status status Home Transmitter Spa Transmitter Pairing mode Pairing mode Yellow (Blinking) Yellow (Blinking) Spa controller not detected...
  • Page 72 Internet connection anywhere in the world. The Wellis Spa Control (in.touch 2) app is waiting for you in the App Store for iOS devices and on Google Play for Android — search for «Wellis Spa Control» then click on it to install. Use this application...
  • Page 73 OTHER ACCESSORIES - IN.TOUCH 2 Setup your Wi-Fi on your device Before using your application, go to the Wi-Fi section of your device’s settings. Make sure you are connected to your home network. This needs to be the same Wi-Fi provided by the router to which you connected your Home Transmitter.
  • Page 74 OTHER ACCESSORIES - IN.TOUCH 2 Start the in.touch 2 application Find the icon for the in.touch 2 application, then tap on it to open it. The first time you use the application a message will ask you: “in.touch 2” Would like to send you notifications. If you choose Allow, the application will send you notifications about the status of your spa.
  • Page 75 OTHER ACCESSORIES - IN.TOUCH 2 Login page Before using your application, you must create an account first and then, you’ll be able to sign in. Your account will give you the opportunity to have access to your spa from any in.touch 2 application.
  • Page 76 OTHER ACCESSORIES - IN.TOUCH 2 Choose a spa This page displays all the spas detected by your applica- tion. To detect your spa, you need to connect your mobile device to the same network to which you connected your Home Transmitter.
  • Page 77 OTHER ACCESSORIES - IN.TOUCH 2 Spa state This page displays all the active states of your spa. Below is a quick description of each state you may encounter on your spa. Each state is associated to a priority and color that determines the color of the widget on the home page.
  • Page 78 OTHER ACCESSORIES - IN.TOUCH 2 Turn on/off accessories According to your spa pack configuration, you can start or stop an accessory by simply touching the associated icon. The icon will become animated when the acces- sory is on. Simply press on the icon to start or stop the accessory.
  • Page 79 OTHER ACCESSORIES - IN.TOUCH 2 Control your in.mix 300 Control your in.mix 300 This menu is only available if an in.mix 300 This menu is only available if an in.mix 300 is detected in your spa accessories is detected in your spa accessories To turn on or off the in.mix 300, you can To turn on or off the in.mix 300, you can use, if you want, the light icon on your...
  • Page 80 OTHER ACCESSORIES - IN.TOUCH 2 Water Care The Water Care page will help you set up your ideal filtration and heating settings. Choose between Away from Home, Beginner, Energy Savings, Super Energy and Weekender, depending on your need. Touch the Water Care name you would like to activate, a green check- mark will appear on the icon, indicating you have selected it.
  • Page 81 OTHER ACCESSORIES - IN.TOUCH 2 Reminders Reminders page will help you to make a follow-up of your main- tenance. The in.touch 2 will remember you to perform required mainte- nance tasks on your spa, such as rinse filter or clean filter. Each task has its own reminder duration based on normal use.
  • Page 82 OTHER ACCESSORIES - IN.TOUCH 2 Modifying schedules In this menu it is possible to add, remove or edit schedules of economy or filtration. To have access to this menu, simply touch the tabs: Water Care menu - the little pen at the right of the wanted water care Touch the Economy tab to modify the economy schedules and Filter cycle tab for the filtration schedules.
  • Page 83 OTHER ACCESSORIES - IN.TOUCH 2 Spa Settings In the Settings page you can access the following: • in.touch network • Temperature units • Change spa name • Technical info To select an item, tap on the arrow next to it. It will open the selected menu.
  • Page 84 OTHER ACCESSORIES - IN.TOUCH 2 Change channel The Change channel page allows you to change the channel used by the two in.touch 2 modules. In some cases, this can help you to have a stronger signal. You can have access to this page by touching the following tabs: Spa settings (at the bottom right) - in.touch network - channel Temperature units...
  • Page 85 OTHER ACCESSORIES - IN.TOUCH 2 Name This section allows you to edit the name of the spa. You can have access to this page by touching the following tabs: Spa settings (at the bottom right) - Change spa name Technical Info This section shows information about the in.touch 2 software number and the revision numbers of the different components of your...
  • Page 86 OTHER ACCESSORIES - IN.TOUCH 2 Settings In the Settings page you can access the following: • Add a spa from local network • Account • Tutorial • *Legal • **Patents To select an item, tap on the arrow next to it. It will open the selected menu.
  • Page 87 OTHER ACCESSORIES - IN.TOUCH 2 Account This section gives you access to your account information. You can have access to this page by touching the following tabs: Settings (up right corner) - account Tutorial This section gives you a quick overview of your in.touch 2 application’s functions.
  • Page 88 OTHER ACCESSORIES - IN.TOUCH 2 Technical Support invitation When you receive an invitation for Technical Support, a red circle will be displayed next to the “setting” logo (top right corner). Authorizing an invitation All the invitations you may receive are under the dealers tab in the “settings”...
  • Page 89 OTHER ACCESSORIES - IN.TOUCH 2 Dealer page Once you’ve had a dealer on your in.touch 2 app, you can, at all times, have access to his information. If you don’t want your dealer to have access to your spa an- ymore, simply swap to the left the “Allow access to your spa”...
  • Page 90 Application OTHER ACCESSORIES - IN.TOUCH 2 in.grid Heating Management Heating management will appear when an in�grid is detected� You can change your in�grid heating management without the need to open the spa skirt to change the jumper� To do so, go to your Spa Settings - Heating management�...
  • Page 91: Wiring Diagram - W3000

    WIRING DIAGRAM - W3000 W3000 89 89...
  • Page 92 WIRING DIAGRAM - W3000 ELECTRICAL WIRING ELECTRICAL WIRING: W3000 (EUROPEAN) Refer to wiring diagram in the enclosure box lid for more information. 1-phase 2-phase 2-phase used from 3-phase 3-phase Delta – no neutral with single neutral L1 current returns with single neutral L1+L2 through neutral currents return through Use 2-phase setting...
  • Page 93: Breaker Setting

    Keypad functions BREAKER SET TING Config Please do not make changes in the electrical configuration section unless you are a qualified electrician. In this section you can change the low-level configuration, number of phases, input current and heat pump current� Use Up/Down to move between parameters, and the Light key to select a parameter to change�...
  • Page 94 BREAKER SET TING POWER UP AND BREAKER SETTING IMPORTANT Please read the following before starting the device. Verify that all accessories are linked to the ground lug and connected to the to the control system. A minimum flow of 68 LPM (18 GPM) is required. Make sure that all valves are open in the spa plumbing and that the water flow is sufficient between the main pump and the water heater.
  • Page 95: Common Hardware Issues

    COMMON HARDWARE ISSUES Problem Usual Cause Solution – House circuit breaker tripped or in OFF System not operating – Reset circuit breaker on house breaker panel position – Add water to reach 6" (15.5 cm) below top – Water level too low lip of spa –...
  • Page 96 Version: 23.05_v1...

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