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MG2100 series, MG3100 series, MG4100 series
MG2200 series, MG3200 series, MG4200 series
SIMPLIFIED SERVICE MANUAL
( MG2110 / MG2120 / MG2130 / MG2140 / MG2150 / MG2160 / MG2170 / MG2180,
MG3110 / MG3120 / MG3130 / MG3140 / MG3150 / MG3160 / MG3170 / MG3180,
MG4110 / MG4120 / MG4130 / MG4140 / MG4150 / MG4160 / MG4170 / MG4180,
MG2210 / MG2220 / MG2240 / MG2250 / MG2260 / MG2270,
MG3210 / MG3220 / MG3230 / MG3240 / MG3250 / MG3260 / MG3270,
MG4210 / MG4220 / MG4230 / MG4240 / MG4250 / MG4260 / MG4270 / MG4280)
QY8-13DL-020
Rev.00:
August 2011
Rev.02:
April 2013
Canon Inc.
(1/34)
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Table of Contents
Related Manuals for Canon MG2100 Series
Summary of Contents for Canon MG2100 Series
- Page 1 MG2100 series, MG3100 series, MG4100 series MG2200 series, MG3200 series, MG4200 series SIMPLIFIED SERVICE MANUAL ( MG2110 / MG2120 / MG2130 / MG2140 / MG2150 / MG2160 / MG2170 / MG2180, MG3110 / MG3120 / MG3130 / MG3140 / MG3150 / MG3160 / MG3170 / MG3180,...
- Page 2 easyfixs.blogspot.com Revision Date Page Revised Items August 26, 2011 New edition. June 1, 2012 2012 2H models (MG2200 series, MG3200 series, MG4200 series) added. April 17, 2013 1-2, Service Call Error, revised. (To the scanner error, the scanner unit is added as a part to be replaced.) (2/34)
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Page 3: Table Of Contents
easyfixs.blogspot.com Table of Contents 1. LIST OF ERROR DISPLAY / TROUBLESHOOTING ..............4 1-1. Operator Call Error (Alarm LED Lit In Orange) ............... 4 1-2. Service Call Error (by Cyclic Blinking of Alarm and Power LEDs) .......... 6 2. ADJUSTMENT / SETTINGS ..................... 9 2-1. -
Page 4: List Of Error Display / Troubleshooting
To turn the machine off and on again. - OK button: In the MG2100 series, MG2200 series, MG3100 series, and MG3200 series, the Color button functions as the OK button. To clear and recover from an error. In some operator call errors, the error will automatically be cleared when the cause of the error is eliminated, and pressing the OK button may not be necessary. - Page 5 easyfixs.blogspot.com Error Message on the Parts that are likely Error Solution code No.*2 LCD*2 to be faulty Ink cartridge not [1401] E05 U051 Print head is not - Re-set the ink cartridge properly. - Carriage unit installed. installed. Install the - Confirm that the carriage contact print head.
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Page 6: Service Call Error (By Cyclic Blinking Of Alarm And Power Leds)
Install the supported error. (Canon-genuine) ink cartridges. MG2100 series, MG2200 series, MG3100 series, and MG3200 series only MG4100 series and MG4200 series only 1-2. Service Call Error (by Cyclic Blinking of Alarm and Power LEDs) Cycles Parts to be replaced if... - Page 7 easyfixs.blogspot.com Cycles Parts to be replaced if Error of LED Error Check points & Solution the listed solutions code blinking are not effective 3 times Line feed error [6000] P03 (1) Foreign material in the LF drive (gear): - Carriage unit ->...
- Page 8 easyfixs.blogspot.com Cycles Parts to be replaced if Error of LED Error Check points & Solution the listed solutions code blinking are not effective 9 times EEPROM error [6800] P09 (1) Part replacement: - Logic board ass’y [6801] -> Replace the logic board ass'y. 10 times VH monitor error [B200] P10 (1) Head contact pin condition of the carriage unit: - Ink cartridge ->...
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Page 9: Adjustment / Settings
Use the Service Tool on the connected computer. 1) Start the machine in the service mode. MG2100 series, MG2200 series, MG3100 series, MG3200 series: With the machine power turned off, while pressing the Stop/Reset button, press and hold the ON button. -
Page 10: Service Tool V3.400 Operation
(2) Service Tool v3.400 operation Use the functions in the Main or Auto tab. In the MG2100 series, MG2200 series, MG3100 series, MG3200 series, MG4100 series, and MG4200 series, the Other tab is not used. 1) Main tab Name... - Page 11 Select this cleaning option to enable the cleaning. Cleaning Print head cleaning - MG2100 series, MG3100 series, MG4100 series: Not available - MG2200 series, MG3200 series, MG4200 series: The manual print head cleaning is performed. Deep Cleaning...
- Page 12 easyfixs.blogspot.com 2) Auto tab The selected item(s) are performed automatically in series, and the test results are indicated. Special notes: - The Auto tab (one-click full inspection mode) is to check a series of basic operation of the machine after repair, and it is not suitable to see if a specific problem pointed out by a user is repaired.
- Page 13 easyfixs.blogspot.com Name Function Remarks Electric check of the wired Not used. “skip!” will be displayed when selected. LAN board and line connection WLAN Electric check of the For the MG3100 series, MG3200 series, MG4100 series, wireless LAN board and and MG4200 series only. connection When no problems are detected in the electric connection, “success!”...
- Page 14 easyfixs.blogspot.com Select test item(s). XXXX00001 Test result Parameter1 Start button (14/34)
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Page 15: Service Mode Functions
Confirm the operation after replacement of the operation panel unit or the logic board. 0) Start the machine in the service mode, and click Panel Check of the Service Tool. MG2100 series, MG2200 series, MG3100 series, MG3200 series: 1) LED check All the LED’s are turned on. - Page 16 easyfixs.blogspot.com When rotating clockwise: When rotating counterclockwise: START START 4) LCD reset line check (MG4100 series only) i. Press the OK button. The entire LCD turns white. ii. Press the OK button again. The LCD turns off. 5) LCD data line short / open check Press the OK button.
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Page 17: Adjustment
easyfixs.blogspot.com 2-2. Adjustment Adjustment Purpose Method Approx. time Destination settings To set the printer destination. Service Tool, 1 min. (EEPROM settings) - At logic board ass’y replacement Set Destination section Ink absorber counter To reset the ink absorber counter. Service Tool, 1 min. -
Page 18: Special Notes On Assembling
easyfixs.blogspot.com Approx. Function Procedures Remarks time LCD language settings Perform via the machine To set the language to be displayed on the 1 min. operation panel. LCD. Not necessary when the machine is set to the default at shipment from the production site (On arrival at user's, the user is to set the language during setup.). -
Page 19: Cap-Blade Unit: Ink Tube Arrangement
easyfixs.blogspot.com (3) Cap-blade unit: ink tube arrangement (4) Logic board: cable wiring Pass the cables through the carriage motor core so that they can loop around the core twice. Pass around the hook once. Fit in the hooks. Logic Board (5) Carriage unit: FFC arrangement Fit to the rib. -
Page 20: Grease Application
easyfixs.blogspot.com 2-5. Grease Application One drop of grease = 9 to 18 mg (20/34) -
Page 21: Special Notes On Servicing
easyfixs.blogspot.com 3. SPECIAL NOTES ON SERVICING 3-1. Ink Absorber Configuration (1) Configuration The ink absorber is divided into the following four portions: - Main ink absorber (Black): Main ink absorber for the black ink - Main ink absorber (Color): Main ink absorber for the color ink - Platen ink absorber (Home Position): Platen ink absorber on the home position side (on the right when seen from the front) - Platen ink absorber (Away):... -
Page 22: Main Ink Absorber Replacement
Ink Absorber Cover QC4-6096 *1: Install it as is. *2: Fold it in the middle and install it. Part number in green: MG2100 series, MG3100 series, MG4100 series only Part number in red: MG2200 series, MG3200 series, MG4200 series only (22/34) - Page 23 Remove the left side cover (2 screws). Remove the operation panel cover. Remove the operation panel (3 screws in the MG2100 series, MG2200 series, MG3100 series, and MG3200 series, 4 screws in the MG4100 series and MG4200 series). MG2100 series, MG2200 series,...
- Page 24 easyfixs.blogspot.com Remove the LAN board unit (MG3100 series, MG3200 series, MG4100 series, and MG4200 series only, 1 screw and 1 connector). LAN Board Unit Remove the power switch unit (MG4100 series and MG4200 series only, 1 screw). Power Switch Unit Remove the scanner middle frame (3 screws, 1 connector, 1 claw).
- Page 25 easyfixs.blogspot.com Remove the HS door (2 screws). 10) Remove the cap blade unit (4 screws, 2 tubes). Tube Tube 11) Release the two claws and tube, then take out the Ink Absorber Cover with the Ink Absorbers fitted in. Tube Ink Absorber Cover + Ink Absorbers 12) Replace the three sheets of ink absorbers in the bottom unit.
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Page 26: Preventive Replacement Of Ink Absorber
easyfixs.blogspot.com < How to reset the ink absorber counter > Set the specified value to the applicable ink absorber counter after Regular Replacement. Start the machine in the service mode, and set the value in the Ink Absorber Counter section of the Service Tool. -
Page 27: Print Head Alignment
easyfixs.blogspot.com 3-4. Print Head Alignment When the following print problems occur, perform print head alignment in the user mode: - In double-sided printing (with plain paper or postcard), text or lines are doubled. - Lines are broken (dot misalignment on a line). <... -
Page 28: Detection Of Remaining Ink Amount
easyfixs.blogspot.com 3-5. Detection of Remaining Ink Amount According to the level of the ink remained, the following three types of messages will be displayed (based on the detection of the ink amount by dot count): - Warning 1 and 2, “Low Ink”: Ink may be used up. -
Page 29: New Service Test Pattern
EEPROM information has been added instead. Compared with the previous pattern, the new pattern is more visible and prints in a shorter time. MG2100 series, MG3100 series, MG4100 series MG2200 series, MG3200 series, MG4200 series... -
Page 30: Encoder Film Cleaning
easyfixs.blogspot.com 3-7. Encoder Film Cleaning The errors listed below may be caused by smearing of the encoder film. Check the encoder film, and clean it if it is smeared. Errors concerned: - Error 5100 - Vertical streaks or improper shift of the print position (dot mis-alignment) <... - Page 31 easyfixs.blogspot.com < How to clean the encoder film > Items required: - Cotton swab - Water with a few drops of neutral detergent (2 to 3 drops of neutral detergent in 1/4 cup of tap water) Moisten a cotton swab with the prepared cleaning water. Eliminate extra water so that no water drops. Using the moistened cotton swab, wipe the encoder film.
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Page 32: External View / Parts List
easyfixs.blogspot.com 4. EXTERNAL VIEW / PARTS LIST 4-1. External View External View (1/2) *1： MG2100series / MG3100series/ MG2200series / MG3200series *2： MG4100series/MG4200series *3： MG3100series / MG4100series/ MG3200series / MG4200series *4： MG4200series (32/34) - Page 33 easyfixs.blogspot.com External View (1/2) (33/34)
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Page 34: Parts List
easyfixs.blogspot.com 4-2. Parts List MG2100series/MG3100series/MG4100series PartsNo Q'ty Description Remarks QM3-8228-000 OPERATION PANEL UNIT MG2100series QM3-8254-000 OPERATION PANEL UNIT MG3100series QM3-8274-000 OPERATION PANEL UNIT MG4100series QM3-8221-000 SCANNER UNIT MG2100series/MG3100series QM3-8281-000 SCANNER UNIT MG4100series QM3-8246-000 CAP-BLADE UNIT MG2100series/MG3100series QM4-0240-000 CAP-BLADE UNIT MG4100series QC3-6212-000 SPRING, TENSION QC3-6204-000...