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USER
MANUAL

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Lissa
March 23, 2025

I deleted account and I'm trying to restart my iq again fresh because it just keep taking forever to upload capture video and live feed. Plus I tried attaching a rear camera and that's what screwed up my camera. Any suggestions?

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Summary of Contents for NextBase iQ

  • Page 1 USER MANUAL...
  • Page 3: Table Of Contents

    CONTENTS Introduction How a Dash Cam Works iQ Overview Your iQ Dash Cam Camera Parts 4G Information Set Up iQ App Subscriptions Driving & Remote Features Emergency SOS SmartSense Parking Witness Mode Live View & Remote Functions Voice Control FAQs...
  • Page 4: Introduction

    Introduction Welcome to your iQ Dash Cam, the world’s most advanced connected Dash Cam. It’s safety, security, and peace of mind like never before. Record your journeys front, back and inside, giving you total coverage in case of an incident.
  • Page 5: How A Dash Cam Works

    Power Source save the footage surrounding the event and mark it as an important file that to be reviewed. When you’re away from your vehicle, iQ can When connected to your vehicle's OBD port, iQ automatically send you notifications to let you know of suspicious activity near turns on and starts recording when the engine is started.
  • Page 6: Iq Overview

    The iQ App has been designed with user ease in mind. It will help you set up iQ, show you the latest features and allow to easily browse your recorded videos and journeys.
  • Page 7: Your Iq Dash Cam

    Your iQ Dash Cam REAR 1920 x 1080p 2560 x 1440p 3840 x 2160p 2560 x 1440p All the relevant Step up to quad HD for Choose the best — 4K delivers crystal Connect a Rear Window Camera to details in Full HD.
  • Page 8: Camera Parts

    Shows icons such as signal strength, GPS strength, recording status, 4G Antennae and processes. Connects iQ to the 4G network, allowing you to access iQ videos and Live View remotely. Interior camera These are fragile, be careful when handling. Protect Button Rear Camera Records the vehicle interior.
  • Page 9: 4G Information

    4G Features. iQ’s 4G capability allows you to interact with iQ remotely. iQ’s 4G capability works in much the same way as your mobile See the live video feed, access files and use security devices’...
  • Page 10: Set Up

    Camera iQ Rear camera (if applicable) & Rear Connector Cable Power Cable with OBD Connector Windscreen Wipes Cable Tidy Tool Your Mobile Device with iQ App installed Scan the QR Code to download the iQ App...
  • Page 11 Use the iQ app to Scan the QR Code on the iQ. the rear road is in frame. Use the live view on the iQ app to hold you iQ where you When ready, remove the adhesive cover, and firmly press intend to mount it, for both Front and Rear cameras.
  • Page 12 5 minutes. Open the iQ App. The app will walk you through setting up your Dash Cam. We've included additional steps here as well to ensure your iQ is set up correctly.
  • Page 13 Cable to your iQ. Power Up Once the connections are made, turn on the vehicle to power up the iQ Camera. Ensure the iQ Camera is connected to the vehicle’s OBD port and the Rear Camera (if applicable). QuickConnect OBD Cable to iQ...
  • Page 14 Dash Cam display. Position and align the iQ using the Live View on the iQ App. Do this for Front, Cabin, and Rear Window Views. Do NOT attempt to adjust the Dash Cam while driving.
  • Page 15 Camera and cables do not obstruct the driver’s view. Remove adhesive cover from the mount and firmly press mount onto windscreen. Hold for 10 seconds and release. Leave iQ for as long as possible; the longer the mount adheres to the windscreen without usage the more effective the adhesion will be.
  • Page 16 Route Rear Camera cable to the rear of the vehicle. Rear Window Position and align the iQ using the Live View on the iQ App as you did for the Front Camera. Remove adhesive cover from the mount and firmly press Choose a position for the mount onto Rear Window.
  • Page 17: Iq App

    APP The all-new “iQ” app has been developed from the ground up, specifically built for our new Smart range. Expect the same security you would with a home monitoring system, plus a whole lot more via the iQ app.
  • Page 18 Information Notifications Your current location Connected Dash Cam name News and ads from Nextbase You can receive notifications from your Blue Dot - Live GPS location Front, Cabin, and Rear Camera, with Grey Dot - No live GPS data, last location...
  • Page 19: Subscriptions

    Protect Plus unlocks the full potential of your Dash Cam. Free 6.99 9.99 £ £ Choose your subscription package using the iQ app. iQ App iQ app iQ app Voice Control Voice Control Voice Control Notifications - text Notifications - images & text Notifications - images &...
  • Page 20 Privacy Mode disables 4G connection which allows you to use IQ undetected. SD Card Manager Check the storage status and details of the SD Card in your iQ. Format the SD Card from here, if needed. Low Power Cut Off Formatting the SD Card will delete all files.
  • Page 21 Nextbase hears you loud and clear. Witness Mode - Always protecting you* For those critical moments when you feel in danger, iQ is always looking out for you. From road rage to police stops, simply saying “Start Witness Mode” enables immediate recording and real-time sharing directly to emergency contacts, family and friends.
  • Page 22: Driving & Remote Features

    Live View to assess the situation. Not happy with what you see? Activate the iQ Alarm to let bystanders know you’re watching. You can manage the frequency of notifications in the app, to ensure you are only notified when it really matters.
  • Page 23: Emergency Sos

    Key information, including location, medical details, and blood-type are shared with emergency personnel. Set up Emergency SOS using the iQ App, adding in Use the iQ App your medical, personal and vehicle information. to set up Emergency SOS If you —...
  • Page 24 EMERGENCY SOS STEPS Feature Highlight Below is a diagram showing how Emergency SOS can work for you. Ensure you have an active iQ Subscription to allow Emergency SOS to work. Ensure Emergency SOS Crash detected: Emergency Services are called is enabled, and you have countdown begins to your location to assist.
  • Page 25: Smartsense Parking

    NOTE iQ subscription is required to access 4G Features. When set up in the iQ app Smart Sense Parking will begin recording Radar sensors are located in both the Front Camera and when it detects movement within its sensory field.
  • Page 26: Witness Mode

    The Witness Mode recording Setup will last 30 minutes, or can be stopped by saying “iQ, stop Witness Mode”. Set up Witness Mode by entering details for up The link to the stream will be accessible for 30 days.
  • Page 27 Feature Highlight Below is a diagram showing how Witness Mode can work for you. Ensure you have an active iQ Subscription to allow Witness Mode to work. If you feel unsafe and 30 minutes of video A link to the video...
  • Page 28: Live View & Remote Functions

    If you see someone in or around your vehicle you can remotely activate the iQ Alarm to let them know you can see them. The alarm is accessible through Live View in the iQ App. Live View & Check in...
  • Page 29: Voice Control

    VOICE CONTROL Feature Highlight NOTE iQ subscription is required to access 4G Features. Stay Hands Free and enjoy your drive. Start your command using the phrase: “Hey iQ...” and follow it with any of the commands listed below..Protect this file ...Lock this file...
  • Page 30: Faqs

    For further help, please contact Nextbase Support at support@nextbase.com, Live Chat or +44 808 169 9126 (UK) or +1 (888) 817 4209 (US). Check your mobile’s 4G signal and compare it to iQ to see if the issue is localised to iQ.
  • Page 31 Once it has been installed correctly, your iQ Camera will record whenever the How do I access 4G features? ignition is on. When iQ powers on, a small tone will be heard and a red circle will 4G Features require a subscription, which can be set up in the iQ App.
  • Page 32: Useful Links

    USEFUL LINKS Download iQ App iQ Support UK Support +44 808 169 9126 CONTACT@NEXTBASE.CO iQ Info Page NEXTBASE.CO.UK/IQ-EXPERIENCE Nextbase Help Page https://support.nextbase.com/hc USA Support +1 (888) 817 4209 CONTACT@NEXTBASE.COM iQ Info Page NEXTBASE.COM/IQ-EXPERIENCE Nextbase Help Page https://support.nextbase.com/hc...
  • Page 33: Glossary

    Field of View (FOV) capabilities and how to set up iQ to get up and running. When you first open up the iQ App, you will be walked Describes the angle of the road or area captured by the dash cam. It is usually measured in degrees through the setup and features of your iQ range.
  • Page 34 The list of recorded videos on the iQ SD Card. Found in the iQ App. This can be filtered by date, the engine is turned off.
  • Page 35: Iq Screens And Lights

    Screens Power On Screen Siren Activated Through App QR Code Pair device using QR Code Incoming Voice Message QR Code Cannot pair, 4G not available Motion Detected Device in Onboarding Mode Impact / Vehicle Movement Detected Device Setup in Progress...
  • Page 36 Low Voltage (iQ will turn off SD Card Format Completed to protect vehicle battery) Bluetooth Pairing Completed There are lights on the iQ mount, body, and Rear Camera Voice Command Not Recognised PURPLE that show different colours and behaviours to display its functions.
  • Page 37: Legal, Compliance & Conformity

    IT IS THE USER'S RESPONSIBILITY TO MOUNT THE DEVICE IN COMPLIANCE WITH ALL APPLICABLE LAWS AND ORDINANCES. Always mount your Nextbase Dash Cam in a location that does not obstruct the driver's view of the road. Nextbase does not assume any responsibility for any fines, penalties, or damages that may be incurred as a result of any state or local law or ordinance relating to the use of your Nextbase Dash Cam.
  • Page 38 Increase the separation between the equipment and receiver. Hereby, Portable Multimedia Limited t/a Nextbase declares that the radio equipment type iQ is in compliance Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
  • Page 39: Usage Warnings & Terms Of Service

    (and rear camera cable if you are fitting a Rear Window Camera) so that there country and region in which you reside or in which you use your iQ. When you use iQ, you do so at is no interference with the deployment of airbags installed on your vehicle. If you impede the...
  • Page 40 The G-Sensor protection will be Product Specifications adversely affected if iQ is NOT mounted in the vertical direction (i.e., with the lens pointing to or from the Product Name 1K, 2K, 4K regionalised for Europe and North America, and Rear Window Camera direction of travel).
  • Page 41 The Ultimate Peace of Mind...
  • Page 42 NBDVRiQ-EN-R1...

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