Table of Contents
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Checking the Nozzles Using a Computer Utility ...................................................................... 174
Print Head Cleaning .................................................................................................................... 175
Cleaning the Print Head Using the Product Control Panel ...................................................... 176
Cleaning the Print Head Using a Computer Utility................................................................... 177
Running a Power Cleaning Using the Product Control Panel.................................................. 179
Running a Power Cleaning Using a Computer Utility .............................................................. 180
Media Setting Optimization.......................................................................................................... 183
Adjusting the Paper Feed Using the Product Control Panel.................................................... 183
Aligning the Print Head Using the Product Control Panel........................................................ 184
Maintenance and Transportation ........................................................................................................... 186
Cleaning Your Product ..................................................................................................................... 186
Cleaning the Platen .......................................................................................................................... 186
Cleaning the Roll Paper Feed Slot ................................................................................................... 188
Replacing the Cutter......................................................................................................................... 191
Cleaning the Print Head Cap Area ................................................................................................... 198
Moving or Transporting Your Product............................................................................................... 198
Solving Problems .................................................................................................................................... 201
Checking for Software Updates........................................................................................................ 201
Product Status Messages ................................................................................................................ 202
Resetting Control Panel Defaults ..................................................................................................... 204
Solving Printer Problems.................................................................................................................. 205
Product Does Not Turn On or Turns Off Unexpectedly................................................................ 205
LCD Screen Shuts Off ................................................................................................................. 205
Media Does Not Cut Cleanly ....................................................................................................... 206
Red Light Shines Inside the Printer ............................................................................................. 206
Product Stops Printing Unexpectedly .......................................................................................... 206
Forgot the Administrator Password ............................................................................................. 207
Software Installation Problems .................................................................................................... 207
Solving Network Problems ............................................................................................................... 208
Product Cannot Connect to a Wireless Router or Access Point .................................................. 208
Network Software Cannot Find Product on a Network................................................................. 209
Product Does Not Appear in Mac Printer Window ....................................................................... 210
Wired Network Connection Becomes Unstable ........................................................................... 211
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Table of Contents
