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• If clogs are not cleared after cleaning the print head three times, run a Power Cleaning. If the situation
does not improve after running a Power Cleaning, clean the capping station and wiper, and then clean
the print head again. If you cleaned the print head another three times and the situation has not
improved, turn off the product and leave it off overnight or longer. When turned off for some time, the
clogged ink may dissolve. Turn on the printer and check the results. If the print quality still has not
improved, contact Epson Support.
• Align the print head.
• Adjust the paper feed.
• Make sure you are using genuine Epson ink cartridges. If you use non-Epson ink cartridges, printouts
may be faint, or the color of the printed image may be uneven because the remaining ink level is not
correctly detected.
• Make sure your ink cartridges have not expired. For best results, use ink cartridges before the
expiration date printed on the package (within six months of installation in the printer). Replace expired
cartridges with new ones.
• Shake the cartridges before installing them in the printer.
• Make sure you selected the correct Media Type setting in the printer driver that matches the paper
loaded in the printer.
• Compare the print result with the image on your computer screen. Since monitors and printers
produce colors differently, printed colors and screen colors do not always look the same.
• Make sure that the printer cover is closed during printing.
• Check the ink levels on the LCD screen. Replace any cartridges that are low on ink. If there is a
difference in color after replacing the ink cartridge, try cleaning the print head a few times.
• Enable color management in the software application or in the printer driver.
• If you are using non-Epson media, make sure you create a custom paper configuration for the media.
• If you have registered settings for non-Epson media, perform uni-directional printing. Follow the steps
below to clear the checkbox for High Speed in the printer driver.
• Windows: On the Main tab, select Quality from Level.
• Mac: Select Print Settings from the list, and then select the Advanced Color Settings tab.
• Check the quality setting that you selected in the printer driver. Using a faster printing method may
decrease the overall print quality. Select Level options that prioritize quality over speed.
Parent topic:
Solving Print Quality Problems
Related concepts
Print Head Maintenance
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