Problem solving guide
Problem
The flame suddenly
looks different.
The gas flame goes out
during operation.
The ignitor on the
burner does not spark.
The in-operation/
residual heat indicator
for a burner is flashing.
appears in the
minute minder
display.
appears in the
minute minder
display.
40
Possible cause and remedy
The burner parts are not positioned correctly.
Position the burner parts correctly.
The burner head or the holes in the burner cap are
dirty.
Remove any soiling.
The burner parts are not positioned correctly.
Position the burner parts correctly.
The mains circuit breaker has tripped.
If it has, contact a qualified electrician or Miele.
There is food residue stuck between the ignitor and
the burner cap.
The flame failure device is dirty.
Remove any soiling (See "Cleaning and care").
There has been a power outage.
Turn all knobs clockwise to burner off. When the
power supply is restored, the cooktop can be
operated again as usual.
The minute minder system lock has been activated.
You need to deactivate the system lock (see
"Minute minder").
A sensor fault has occurred.
Make sure that there is no direct light (from the sun
or from an artificial source) falling onto the
cooktop. The area surrounding the cooktop must
not be too dark.
Make sure that there is nothing covering the
sensors or the cooktop. Take any pans off the
cooktop and wipe away any food deposits.
Interrupt the power supply to the cooktop for
approx. 1 minute.
If the problem persists after power is restored,
please contact Miele.