Jetson Shield User Manual
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Jetson Shield User Manual

Ultra-lock electric scooter
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Shield
Ultra-Lock Electric Scooter.
A guide for your ride.
IMPORTANT: READ CAREFULLY AND RETAIN FOR FUTURE REFERENCE.
MODEL: JTGESC-NAV

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Summary of Contents for Jetson Shield

  • Page 1 Shield Ultra-Lock Electric Scooter. A guide for your ride. IMPORTANT: READ CAREFULLY AND RETAIN FOR FUTURE REFERENCE. MODEL: JTGESC-NAV...
  • Page 3 Jetson's top two riding rules: Be safe. Have fun!

  • Page 4: Table Of Contents

    Specs & Features ..............................12 Online Resources ..............................13 1. Getting Started Starting Notes ..............................14 Unfolding & Folding the Shield ......................... 15 Attaching the Handlebar ............................ 22 Activating the NFC Tags ............................ 24 Setting Your Electronic Passcode ........................26 2.
  • Page 5 Using the Odometer ............................36 Checking Battery Charge Level ......................... 37 Using the Lights ..............................38 Using the Bell ..............................39 Using the Kickstand ............................40 Inserting a Tracking Device ..........................41 Using the Cable Lock ............................48 4. Making Moves Starting &...

  • Page 6: Safety Warnings

    Safety Warnings • Before use, please read the user manual and safety warnings carefully, and make sure you understand and accept all the safety instructions. The user will be responsible for any loss or damage caused by improper use. • Before each cycle of operation, the operator shall perform the preoperation checks specified by the manufacturer: That all guards and pads originally supplied by the manufacturer are in proper place and in serviceable condition;...
  • Page 7 • Prolonged exposure to UV rays, rain and the elements may damage the enclosure materials, store indoors when not in use. MODIFICATIONS Do not attempt to disassemble, modify, repair, or replace the unit or any components of the unit without instruction from the Jetson Care Team. This will void any warranty, and can lead to malfunctions which may cause injury.

  • Page 8: Warranty Coverage

    Your new Jetson product is warranted against defects in materials and workmanship as indicated on ridejetson.com/warranty for a period of time from the date of original retail purchase when used in accordance with Jetson's user manuals (refer to ridejetson.com/support). Under this warranty, you will be able to direct your claims to Jetson even in situations where you purchased the Jetson Product from one of our authorized retailers.

  • Page 10: Product Overview

    Product Overview HANDLEBAR* (DETAILS PAGE 10) HEADLIGHT STEM 4. LOCKING LATCH FOLDING HINGE POINT 6. CABLE CABLE LOCK FRONT WHEEL DECK 10. TRACKING DEVICE COMPARTMENT 11. KICKSTAND 12. CHARGING PORT WITH COVER 13. FOLDING CATCH 14. FOOT BRAKE 15. TAILLIGHT/BRAKE LIGHT 16.
  • Page 12 HANDLEBAR a. THROTTLE b. HANDBRAKE c. BELL d. LED SCREEN e. FOLDING HOOK f. POWER BUTTON g. NFC SENSOR...
  • Page 13 ACCESSORIES TIRE VALVE STEM CHARGER CHARGING 1 CREDIT CARD SIZE NFC & EXTENSION HOSE CABLE 1 SMALL NFC TAG (X2; 1 LARGE & 1 SMALL) TOOLS & HARDWARE INCLUDED FOR ASSEMBLY: 2MM ALLEN KEY 4MM ALLEN KEY SECURITY TOOL SCREWS (X5, INCLUDING 1 SPARE)

  • Page 14: Specs & Features

    Specs & Features • PRODUCT DIMENSIONS: 42.9″ (L) × 19.2″ (W) × 45.5″ (H) • PRODUCT DIMENSIONS, FOLDED: 42.9″ (L) × 19.2″ (W) × 18.5″ (H) • DECK SIZE: 22.3″ (L) X 6.2″ (W) • WEIGHT LIMIT: 265 LBS • PRODUCT WEIGHT: 39.2 LBS •...

  • Page 15: Online Resources

    Online Resources Scan for our most updated Shield onboarding materials and support resources.

  • Page 16: Getting Started Starting Notes

    1. Getting Started Starting Notes · REMOVE ALL PACKAGING BEFORE BEGINNING ASSEMBLY. · THE DIRECTIONS GIVEN IN THIS MANUAL—RIGHT, LEFT, FRONT/FORWARD, AND REAR/BACK—ARE ORIENTED AS THE RIDER WOULD SEE THEM WHEN STANDING ON THE SCOOTER. THE "RIGHT SIDE" OF THE SCOOTER, FOR EXAMPLE, IS THE SIDE WHERE THE RIDER'S RIGHT HAND WILL BE.

  • Page 17: Unfolding & Folding The Shield

    Unfolding & Folding the Shield WHEN TO UNFOLD: FOR ASSEMBLY AND RIDING WHEN TO FOLD: FOR STORAGE AND TRANSPORT UNFOLDED FOLDED...
  • Page 18 HOW TO UNFOLD: 1. PROP THE SCOOTER UPRIGHT ON THE KICKSTAND (SEE PAGE 40). 2. PUSH THE REAR FENDER DOWN TO RELEASE THE FOLDING HOOK.* (*NOT NECESSARY OUT OF THE BOX WHEN HANDLEBAR IS NOT YET FULLY ATTACHED.) FOLDING HOOK FOLDING CATCH...
  • Page 19 3. GENTLY RAISE THE HANDLEBAR UNTIL IT IS FULLY UPRIGHT ON THE STEM BASE. HANDLEBAR STEM STEM BASE...
  • Page 20 LOCKING LATCH 4. PRESS THE LOCKING LATCH IN TOWARDS THE FRAME TO LOCK THE HANDLEBAR IN POSITION. IMPORTANT: TO ENSURE THAT THE LATCH IS PROPERLY CLOSED AND SECURE ON THE STEM, MAKE SURE THAT THE LATCH "CLICKS" CLOSED.
  • Page 21 STEM LOCKING LATCH HOW TO FOLD: 1. PUSH THE TAB ON THE LOCKING LATCH UPWARDS AND PULL THE LATCH OPEN AND AWAY FROM THE STEM.
  • Page 22 2. GENTLY LOWER THE HANDLEBAR DOWN TOWARDS THE REAR WHEEL. 3. PUSH THE FOLDING HOOK INTO THE FOLDING CATCH, LOCKING THE HANDLEBAR INTO THE FOLDED POSITION. IMPORTANT: NEVER CARRY THE SCOOTER BY THE HANDLEBAR. FOLDING HOOK FOLDING CATCH REAR WHEEL...

  • Page 24: Attaching The Handlebar

    HANDLEBAR WIRE TIP (A) STEM WIRE RECEPTOR (B) Attaching the Handlebar YOU WILL NEED THE 4MM ALLEN KEY. 1. ALIGN THE ARROWS ON THE TIP OF THE HANDLEBAR WIRE (A) AND THE RECEPTOR ON THE STEM WIRE. PUSH (A) INTO (B). 2.
  • Page 25 4. INSERT 1 SCREW INTO EACH SET OF ALIGNED HOLES BY TWISTING IT IN CLOCKWISE. 5. AFTER ALL 4 SCREWS ARE INSERTED, TIGHTEN EACH ONE BY TURNING IT CLOCKWISE WITH THE 4MM ALLEN KEY. 6. CHECK THAT THE HANDLEBAR IS SECURE IN THE STEM. 4MM ALLEN KEY...

  • Page 26: Activating The Nfc Tags

    · A STEADY GREEN ILLUMINATION OF THE CIRCLE ON THE LCD SCREEN · THE DISAPPEARANCE OF THE LOCK ICON ON THE LCD SCREEN IMPORTANT: IF YOUR SCOOTER IS NOT RESPONDING TO YOUR NFC SECURITY TAGS, CONTACT THE JETSON CARE TEAM FOR ASSISTANCE.
  • Page 27 NFC SENSOR NFC SECURITY TAG POWER BUTTON...

  • Page 28: Setting Your Electronic Passcode

    Setting Your Electronic Passcode YOU CAN ALSO USE A 3-DIGIT ELECTRONIC PASSCODE TO LOCK AND UNLOCK YOUR SCOOTER. THE DEFAULT PASSCODE IS 333. YOU CAN CHANGE IT AT ANY TIME. NOTE: YOU WILL NEED ONE OF THE INCLUDED NFC TAGS TO CHANGE FROM THE DEFAULT PASSCODE. IMPORTANT: MAKE NOTE OF YOUR PASSCODE.

  • Page 30: Preparing To Ride

    2. Preparing to Ride Charging the Battery IT CAN TAKE UP TO 5 HOURS TO BRING A DEPLETED BATTERY TO FULL CHARGE. CHARGING PORT WITH COVER 1. CONNECT THE CHARGING CABLE WITH THE CHARGER. 2. PULL OPEN THE CHARGING PORT COVER ON THE SCOOTER. 3.
  • Page 31 ONLY USE THE INCLUDED CHARGER. · ALWAYS KEEP THE CHARGING PORT CLOSED WHEN NOT ACTIVELY CHARGING THE BATTERY. · NEVER TURN ON THE SHIELD WHILE IT IS CHARGING. · FOR BEST BATTERY HEALTH, CHARGE THE BATTERY FULLY DURING EACH CHARGING SESSION—ABOUT 5 HOURS. ·...

  • Page 32: Inflating The Tires

    CLOCKWISE ONTO THE VALVE. 6. REPEAT WITH THE OTHER TIRE. IMPORTANT: ONLY USE A MANUAL AIR PUMP TO INFLATE THE TIRES ON YOUR SHIELD. NEVER USE AN AIR COMPRESSOR; DOING SO MAY CAUSE THE TIRE TUBES TO POP. TIRE VALVE STEM...

  • Page 33: Powering On & Off

    Powering On & Off TO POWER ON: PRESS AND HOLD THE POWER BUTTON FOR 2 SECONDS. TO POWER OFF: PRESS AND HOLD THE POWER BUTTON FOR 3 SECONDS. NOTE: TO PRESERVE BATTERY POWER, YOUR SCOOTER HAS AN AUTO OFF FEATURE AND WILL AUTOMATICALLY POWER OFF AFTER 5 MINUTES WITHOUT USE.

  • Page 34: Using The Electronic Security System

    Using the Electronic Security System YOUR SCOOTER COMES WITH AN ELECTRONIC SECURITY SYSTEM, WHICH PREVENTS IT FROM BEING USED BY ANYONE WITHOUT ACCESS. THE SCOOTER WILL LOCK EVERY TIME IT IS POWERED OFF. TO USE THE SCOOTER, THE RIDER WILL NEED TO UNLOCK THE SYSTEM USING AN INCLUDED NFC TAG (SECTION 1.4) OR THE ELECTRONIC PASSCODE (SECTION 1.5).
  • Page 35 THE LCD SCREEN. 2. POWER OFF THE SCOOTER BY PRESSING AND HOLDING THE POWER BUTTON FOR 3 SECONDS. IMPORTANT: IF YOUR SCOOTER IS NOT RESPONDING TO YOUR NFC SECURITY TAGS, CONTACT THE JETSON CARE TEAM FOR ASSISTANCE. NFC SECURITY TAG CARE: ·...

  • Page 36: Features & Functions Understanding The Lcd Screen

    3. Features & Functions Understanding the LCD Screen HEADLIGHT ON (SECTION 3.4) BATTERY INDICATOR BARS (SECTION 3.3) LOCK MODE (SECTION 2.4) ODOMETER (SECTION 3.2) ERROR ALERTS CRUISE CONTROL (SECTION 4.5) SPEED MODE RIDING SPEED (SECTION 4.1) (SECTION 4.2)
  • Page 37 IF AN ERROR ALERT APPEARS ON YOUR SCREEN, CONTACT THE JETSON CARE TEAM IMMEDIATELY AND BEFORE RIDING YOUR SCOOTER AGAIN.

  • Page 38: Using The Odometer

    Using the Odometer WHEN THE SCOOTER IS POWERED ON, YOUR ODOMETER (TOTAL MILES TRAVELED) WILL DISPLAY. ("TOTAL") AFTER YOUR SCOOTER IS UNLOCKED WITH THE NFC SECURITY TAG OR ELECTRONIC PASSCODE (PAGE 32), THE DISPLAY WILL TOGGLE TO THE TRIP ODOMETER ("TRIP"), TO DISPLAY THE DISTANCE TRAVELED DURING YOUR CURRENT RIDE. NOTE: THE TRP ODOMETER WILL RESET EVERY TIME THE SCOOTER IS POWERED OFF.

  • Page 39: Checking Battery Charge Level

    Checking Battery Charge Level YOU CAN KEEP TABS ON YOUR BATTERY'S CHARGE LEVEL BY LOOKING TO THE BATTERY INDICATOR BARS ON THE LCD SCREEN. NUMBER OF BATTERY CHARGE LEVEL BARS DISPLAYED 80 % – 100 % 67 % – 79 % 50 % –...

  • Page 40: Using The Lights

    Using the Lights IF RIDING IN LOW LIGHT CONDITIONS, TURN ON THE HEADLIGHT SO YOU CAN BETTER SEE THE ROAD AHEAD AND ONCOMING RIDERS CAN BETTER SEE YOU. THE TAILLIGHT WILL ILLUMINATE WHENEVER THE SCOOTER IS POWERED ON. TO TURN ON OR OFF THE LIGHTS: QUICK-PRESS THE POWER BUTTON 2 TIMES IN A ROW. AN ICON WILL ILLUMINATE ON THE LCD SCREEN WHENEVER THE HEADLIGHT IS ILLUMINATED.

  • Page 41: Using The Bell

    Using the Bell USE THE BELL AS AN ALERT TO OTHER RIDERS AND PEDESTRIANS. TO SOUND THE BELL: PULL THE BELL TAB TOWARDS YOU AND RELEASE IT TO SOUND THE BELL. BELL BELL TAB...

  • Page 42: Using The Kickstand

    KICKSTAND Using the Kickstand TO USE THE KICKSTAND, PIVOT IT DOWN AND GENTLY TILT YOUR SCOOTER ONTO IT TO STAND. TO RAISE THE KICKSTAND, PIVOT IT BACK UP. IMPORTANT: ALWAYS RAISE THE KICKSTAND BEFORE RIDING.

  • Page 43: Inserting A Tracking Device

    *THE BLUETOOTH® WORD MARK AND LOGOS ARE REGISTERED TRADEMARKS OWNED BY THE BLUETOOTH SIG, INC. AND ANY USE OF SUCH MARKS BY JETSON ELECTRIC BIKE LLC. IS UNDER LICENSE. OTHER TRADEMARKS AND TRADE NAMES ARE THOSE OF THEIR RESPECTIVE OWNERS.
  • Page 44 1. LOOSEN AND REMOVE THE 2 SCREWS (A) ON THE TRACKING DEVICE COMPARTMENT BY TURNING EACH COUNTERCLOCKWISE WITH THE SECURITY TOOL. SET THEM ASIDE. TRACKING DEVICE COMPARTMENT SCREW (A) SECURITY TOOL...
  • Page 45 2. REMOVE THE TRACKING DEVICE COMPARTMENT FROM THE SIDE OF THE DECK. TRACKING DEVICE COMPARTMENT...
  • Page 46 3. LOOSEN AND REMOVE THE 4 SCREWS (B) OF THE INTERIOR PLATE BY TURNING THEM COUNTERCLOCKWISE WITH THE 2MM ALLEN KEY. SET THE SCREWS AND INTERIOR PLATE ASIDE. 2MM ALLEN KEY INTERIOR PLATE TRACKING DEVICE COMPARTMENT SCREW (B)
  • Page 47 4. PLACE YOUR TRACKING DEVICE IN THE APPROPRIATELY SHAPED SECTION. 5. REPLACE THE INTERIOR PLATE SUCH THAT THE 4 HOLES IN THE PLATE ARE ALIGNED WITH THE 4 HOLES IN THE COMPARTMENT BODY. 6. INSERT AND TIGHTEN THE 1 SCREW (B) FROM STEP 3 INTO EACH SET OF ALIGNED HOLES BY TURNING IT CLOCKWISE WITH THE 2MM ALLEN KEY.
  • Page 48 7. REPLACE THE TRACKING COMPARTMENT COVER SUCH THAT THE 2 HOLES IN THE COVER ARE ALIGNED WITH THE 2 HOLES IN THE SIDE OF THE DECK. TRACKING DEVICE COMPARTMENT DECK...
  • Page 49 8. INSERT AND TIGHTEN 1 SCREW (A) FROM STEP 1 INTO EACH SET OF ALIGNED HOLES BY TURNING IT CLOCKWISE WITH THE SECURITY TOOL. TRACKING DEVICE COMPARTMENT SCREW (A) SECURITY TOOL...

  • Page 50: Using The Cable Lock

    Using the Cable Lock USE THE BUILT-IN CABLE LOCK TO SECURE YOUR SCOOTER IN PUBLIC, VISIBLE, OR ACCESSIBLE PLACES. THE DEFAULT CYLINDER LOCK CODE IS "0000". RESET SWITCH DIGIT CYLINDERS RELEASE BUTTON LOCK HOLE CABLE CABLE TIP...
  • Page 51 TO CHANGE YOUR CYLINDER LOCK CODE: 1. ROTATE EACH DIGIT AROUND THE CYLINDER UNTIL ALL 4 DIGITS IN THE EXISTING CODE ARE ALIGNED IN THE CENTER FROM TOP TO BOTTOM. (“0000” IF STILL SET IN DEFAULT MODE) 2. PUSH THE RESET SWITCH TO THE RIGHT. 3.
  • Page 52 TO USE THE LOCK: 1. ROTATE EACH DIGIT AROUND THE CYLINDER UNTIL ALL 4 DIGITS IN YOUR CODE ARE ALIGNED IN THE CENTER FROM TOP TO BOTTOM. 2. PULL THE TIP OF THE CABLE TO UNFASTEN IT FROM THE CABLE CLIP. CABLE TIP CABLE CLIP...
  • Page 53 3. PULL THE CABLE OUT FROM THE CABLE COMPARTMENT AND WRAP IT AROUND A SECURE AND IMMOVABLE OBJECT (SUCH AS A BIKE RACK). 4. PUSH THE TIP OF THE CABLE INTO THE LOCK HOLE. CABLE LOCK HOLE CABLE TIP...
  • Page 54 5. CHECK THAT THE TIP IS SECURE IN THE LOCK HOLE BY PULLING AT THE CABLE TO ENSURE THAT THE TIP DOES NOT RELEASE. 6. ROTATE THE DIGITS AROUND THE CYLINDER SO THAT YOUR CODE IS NO LONGER DISPLAYED.
  • Page 55 TO RELEASE THE LOCK: 1. ROTATE EACH DIGIT AROUND THE CYLINDER UNTIL ALL 4 DIGITS IN YOUR CODE ARE ALIGNED IN THE CENTER FROM TOP TO BOTTOM. 2. PRESS THE RELEASE BUTTON WHILE YOU PULL THE CABLE TIP OUT FROM THE LOCK HOLE. LOCK HOLE CABLE TIP...
  • Page 56 3. GENTLY GUIDE AND PUSH THE CABLE BACK INTO THE CABLE STORAGE COMPARTMENT. IN ORDER FOR THE CABLE TO FIT IN THE CABLE STORAGE COMPARTMENT, YOU MAY HAVE TO TWIST THE CABLE SLIGHTLY WHILE PUSHING IT IN. CABLE STORAGE COMPARTMENT CABLE...
  • Page 57 4. WHEN THE CABLE IS FULLY INSERTED INTO THE STORAGE COMPARTMENT, PUSH THE TIP OF THE CABLE INTO THE CABLE CLIP. 5. ROTATE THE DIGITS AROUND THE CYLINDER UNTIL YOUR CODE IS NO LONGER DISPLAYED. DIGIT CYLINDERS CABLE CLIP CABLE TIP...

  • Page 58: Making Moves Starting & Riding

    4. Making Moves Starting & Riding THE SHIELD'S MOTOR REQUIRES KICK MOTION ACTIVATION TO START. 1. PLACE ONE FOOT AT THE FRONT OF THE DECK FACING FORWARD. PROPEL THE SCOOTER FORWARD MANUALLY BY PUSHING 2 TIMES CONSECUTIVELY WITH YOUR OTHER FOOT.

  • Page 59: Using Speed Modes

    Using Speed Modes YOUR SCOOTER HAS 3 SPEED MODES, EACH OF WHICH HAS A MAXIMUM SPEED AT WHICH THE SCOOTER WILL TRAVEL. TO CHANGE SPEED MODES: QUICK-PRESS THE POWER BUTTON WHEN THE SCOOTER IS TURNED ON. SPEED MODE MAXIMUM SPEED 3.7 MPH / 6 KM/H 12.4 MPH / 20 KM/H 15.5 MPH / 25 KM/H...

  • Page 60: Using The Handbrake

    Using the Handbrake GENTLY SQUEEZE THE HANDBRAKE TO SLOW DOWN; SQUEEZE MORE FORCEFULLY TO COME TO A COMPLETE STOP. TO AVOID ABRUPT MOVEMENTS, TRY TO SQUEEZE THE HANDBRAKE GRADUALLY. THE TAILLIGHT WILL FLASH TO INDICATE BRAKING EVERY TIME THE HANDBRAKE IS ENGAGED. HANDBRAKE...

  • Page 61: Using The Foot Brake

    Using the Foot Brake PUSH DOWN GENTLY ON THE FOOT BRAKE WITH YOUR REAR RIDING FOOT TO SLOW DOWN. PUSH DOWN MORE FORCEFULLY TO COME TO A STOP. THE TAILLIGHT WILL TO INDICATE BRAKING EVERY TIME THE HANDBRAKE IS ENGAGED. TAILLIGHT FOOT BRAKE...

  • Page 62: Activating Cruise Control

    Activating Cruise Control CRUISE CONTROL LOCKS THE SCOOTER IN AT A CERTAIN PACE. ONCE YOU SET CRUISE CONTROL, THE MOTOR WILL DO THE WORK TO KEEP THE PACE, SO YOU CAN RELEASE THE THROTTLE AND JUST STEER. TO ACTIVATE CRUISE CONTROL: 1.

  • Page 63: Maximizing Speed & Riding Range

    THE ACHIEVABLE DISTANCE ON ONE BATTERY CHARGE. · AIR TEMPERATURE: THE IDEAL TEMPERATURE FOR RIDING AND STORING THE SHIELD IS BETWEEN 50 - 90°F (10 - 35°C). · INCLINE: THE MOTOR HAS TO WORK HARDER TRAVELING UPHILL THAN ON FLAT STRETCHES OR DOWNHILL.

  • Page 65: Safe Journeying Pre-Ride Safety Checks

    5. Safe Journeying Pre-Ride Safety Checks CONDUCT THESE IMPORTANT SAFETY CHECKS BEFORE EVERY JOURNEY: BRAKES MAKE SURE THE BRAKES WORK PROPERLY SUCH THAT: · THE HANDBRAKE LEVER IS SECURED TO THE HANDLEBAR AND LUBRICATED SO IT COMPRESSES EASILY. · THE BRAKE PADS ARE NOT WORN AND ARE CENTERED AND ALIGNED WITH THE DISC. ·...

  • Page 66: Helmet Safety

    Helmet Safety A HELMET SHOULD BE WORN BY THE RIDER AT ALL TIMES. PROPER POSITIONING: IMPROPER POSITIONING: THE FOREHEAD IS COVERED THE FOREHEAD IS EXPOSED. BY THE HELMET. A FALL COULD RESULT IN SERIOUS INJURY. * WEAR A HELMET, APPROPRIATE CLOTHING, SHOES, AND SAFETY GEAR. AVOID CLOTHING THAT CAN GET CAUGHT INTO OR UNDER THE WHEELS.

  • Page 67: Care & Maintenance

    AT A TEMPERATURE BETWEEN 50 - 90°F (10 - 35°C). CLEANING YOUR SHIELD DO NOT SPRAY OR APPLY WATER DIRECTLY ONTO YOUR SHIELD. WATER CAN CAUSE DAMAGE TO THE WIRING, BATTERY COMPARTMENT, AND LIGHTS, AS WELL AS DETERIORATION OF THE FRAME—ALL OF WHICH COULD CAUSE A MALFUNCTION THAT PUTS RIDER SAFETY AT RISK.
  • Page 69 Stay connected. Be sure to follow @ridejetson on social media to learn about fantastic offers, giveaways, and all the latest Jetson news. Loving your ride? Then be sure to leave a review at ridejetson.com/reviews. We can’t wait to hear from you!
  • Page 72 Date Code: 07/2023 Document Edition: v1.1 © 2023, JETSON. ALL RIGHTS RESERVED. Manufactured by JETSON ELECTRIC BIKES LLC. No portion of this document, including shape, copy, graphics, and design, may be reproduced or transmitted in any form or by any means.

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