Product Care; Troubleshooting; Maintenance - DeWalt DCSNP2142 Instruction Manual

Before servicing, repairing or inspecting the snow
blower, disengage the auger control bail. Stop the motor
and remove safety key to prevent unintended starting.

Troubleshooting

BATTERY WILL NOT CHARGE
1. The battery charger is not plugged in.
• Plug the battery charger into a 120V 60hz AC source.
2. The battery is not fully inserted into the battery charger.
• Remove and then reinsert the battery into the battery
charger.
3. The battery and/or charger are too hot or too cold.
• Make sure the battery and charger are in an environment
between 32° and 104° F (0° and 40° C). Allow time for the
battery and/or charger to warm up or cool down.
4. The battery and/or charger are no longer functional.
• Refer to the Warranty Supplement for replacement
information.
SNOW BLOWER FAILS TO START
1. Safety key not inserted into starter housing.
• Insert safety key fully into starter housing.
2. Auger control disengaged.
• Engage auger control bail.
3. Starting procedure incomplete or performed out of order.
• Press auger control bail against the handle then press the
start button to start motor.
4. Battery discharged.
• Charge battery.
5. The battery is not installed correctly.
• Remove safety key and battery(ies). Reinstall battery(ies)
and safety key.
6. Handle lock lever not fully engaged with handle sensor.
• Ensure handle lock lever is completely in the locked
position and nub of handle lock lever is engaged with the
handle sensor.
BATTERY DIES QUICKLY
1. The battery is not fully charged.
• Charge the battery completely.
2. The battery and/or charger are no longer functional.
• Refer to the Warranty Supplement for replacement
information.

PRODUCT CARE

WARNING
3. Using unit outside temperature range.
• Battery(ies) too hot - Allow battery to cool.
• Battery(ies) too cold - Bring battery(ies) inside to warm
up to room temperature.
SNOW BLOWER STOPS WHILE REMOVING SNOW
1. Battery discharged or lacks sufficient charge.
• Charge battery completely.
2. Chute assembly clogged.
• Stop motor and remove safety key. Clean chute and inside
of the auger housing with clean-out tool.
3. Battery is over heated.
• Allow battery to cool.
4. Using unit outside temperature range.
• Battery(ies) too hot - Allow battery to cool.
• Battery(ies) too cold - Bring battery(ies) inside to warm
up to room temperature.
EXCESSIVE VIBRATION
1. Loose parts or damaged auger.
• Stop motor immediately and remove safety key and
battery(ies). Check for possible damage. Tighten all nuts
and bolts. Repair as needed. If the problem persists,
contact an authorized service center.
AUGERS CONTINUE TO ROTATE
1. Potential electrical issue.
• Stop motor and remove safety key and battery(ies).
Reinstall battery(ies) and safety key. Start then stop the
motor. If problem persists, contact an authorized service
center.
FAILS TO DISCHARGE SNOW
1. Chute assembly clogged.
• Stop motor and remove safety key. Clean chute and inside
of the auger housing with clean-out tool.
2. Foreign object lodged in auger.
• Stop motor immediately and remove safety key. Remove
the object from auger.
3. Auger drive belt loose or damaged.
• Replace auger drive belt. See Replacing the Auger Drive
Belt in the Service section.

Maintenance

OFF-SEASON STORAGE
If the snow blower will not be used until next season, follow the
storage instructions below.
1. Remove safety key and battery(ies).
2. Store in a clean, dry area.
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