Lenovo IdeaCentre D400 Series Hardware Maintenance Manual
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Lenovo IdeaCentre D400 Series Hardware Maintenance Manual

Lenovo IdeaCentre D400 Series Hardware Maintenance Manual

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Lenovo
IdeaCentre D400 Series
Hardware Maintenance Manual

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Summary of Contents for Lenovo IdeaCentre D400 Series

  • Page 1 Lenovo IdeaCentre D400 Series Hardware Maintenance Manual...

  • Page 4: Table Of Contents

    Contents Chapter 1. About this manual ...1 Important safety information ........1 Using eSupport .
  • Page 5 Hardware Maintenance Manual Chapter 7. Replacing hardware ...33 General information ........33 Replacing the hard disk drive .

  • Page 6: Chapter 1. About This Manual

    A computers listed on the cover. It is intended only for trained servicers who are familiar with Lenovo computer products. Before servicing a Lenovo product, be sure to read the Safety Information. This manual includes a complete FRU part number listing for each machine type and model listed on the cover.

  • Page 7: Using Esupport

    Equipment Directive (2002/95/EC) is a European Union legal requirement affecting the global electronics industry. RoHS requirements must be implemented on Lenovo products placed on the market after June 2006. Products on the market before June 2006 are not required to have RoHS compliant parts.
  • Page 8 Lenovo plans to transition to RoHS compliance well before the implementation date and expects its suppliers to be ready to support Lenovo’s requirements and schedule. Products sold in 2005, will contain some RoHS compliant FRUs. The following statement pertains to these products and any product Lenovo produces containing RoHS compliant parts.
  • Page 9 Chapter 1. About this manual...

  • Page 10: Chapter 2. Safety Information

    Safety information This chapter contains the safety information that you need to be familiar with before servicing a computer. General safety Follow these rules to ensure general safety: • Observe good housekeeping in the area of the machines during and after maintenance.

  • Page 11: Electrical Safety

    Remember: Metal objects are good electrical conductors. • Wear safety glasses when you are: hammering, drilling, soldering, cutting wire, attaching springs, using solvents, or working in any other conditions that might be hazardous to your eyes. • After service, reinstall all safety shields, guards, labels, and ground wires. Replace any safety device that is worn or defective.
  • Page 12 Hardware Maintenance Manual • If you need to work on a machine that has exposed electrical circuits, observe the following precautions: – Ensure that another person, familiar with the power-off controls, is near you. Remember: Another person must be there to switch off the power, if necessary.

  • Page 13: Safety Inspection Guide

    Safety inspection guide The intent of this inspection guide is to assist you in identifying potentially unsafe conditions on these products. Each machine, as it was designed and built, had required safety items installed to protect users and service personnel from injury.

  • Page 14: Handling Electrostatic Discharge-Sensitive Devices

    Hardware Maintenance Manual Handling electrostatic discharge-sensitive devices Any computer part containing transistors or integrated circuits (ICs) should be considered sensitive to electrostatic discharge (ESD). ESD damage can occur when there is a difference in charge between objects. Protect against ESD damage by equalizing the charge so that the machine, the part, the work mat, and the person handling the part are all at the same charge.

  • Page 15: Safety Notices

    Safety notices The caution and danger safety notices in this section are provided in the the language of English. DANGER: Electrical current from power, telephone and communication cables is hazardous. To avoid a shock hazard: • Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm.
  • Page 16 Hardware Maintenance Manual CAUTION: When replacing the lithium battery, use only Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of.
  • Page 17 Chapter 2. Safety information    18 kg(37 lbs) 32 kg(70.5 lbs) 55 kg(121.2 lbs) CAUTION: Use safe practices when lifting. CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord.

  • Page 18: Chapter 3. General Information

    This chapter provides general information that applies to all machine types supported by this publication. Specifications This section lists the physical specifications for your computer. Type Lenovo IdeaCentre Q500 Series This section lists the physical specifications. Environment Air temperature: Humidity:...
  • Page 19 Chapter 3. General information...

  • Page 20: Chapter 4. General Checkout

    General checkout Attention The drives in the home center you are servicing might have been rearranged or the drive startup sequence changed. Be extremely careful during write operations such as copying, saving, or formatting. Data or programs can be overwritten if you select an incorrect drive. General error messages appear if a problem or conflict is found by an application program, the operating system, or both.
  • Page 21 5. Look at the following conditions and follow the instructions: • If an error code is displayed during POST, go to “POST error codes” • If the home center hangs and no error is displayed, continue to step 7. 6. Inspect internal components and cables a.

  • Page 22: Checkout Procedure

    Hardware Maintenance Manual Checkout procedure The checkout procedure is the sequence of tasks that you should follow to diagnose a problem in the home center. Before performing the checkout procedure for diagnosing hardware problems, review the following information: • Read the safety information. Go to “Safety information”. •...
  • Page 23 g. PQAF system test h. PQAF memory test i. PQAF HDD test j. Read serial number from DMI data k. Pass During the diagnostic process, the result of the test displays on the HDD status indicators. The indicator(s) blinks blue when the system has passed each diagnostic test and blinks red when an error condition occurs.

  • Page 24: Problem Determination Tips

    Hardware Maintenance Manual Problem determination tips Due to the variety of hardware and software combinations that can be encountered, use the following information to assist you in problem determination. If possible, have this information available when requesting assistance from Service Support and Engineering functions. •...
  • Page 25 Chapter 4. General checkout...

  • Page 26: Chapter 5. Using The Setup Utility

    Using the Setup Utility The Setup Utility program is used to view and change the configuration settings for your computer, regardless of which operating system you are using. However, the operating-system settings might override any similar setting in the Setup Utility program. Starting the Setup Utility program To start the Setup Utility program, do the following: 1.

  • Page 27: Using Device

    6. Locate the JP3 Debug/User mode jumper on the system board. 7. Close the jumper to enable system for debug mode. 8. Connect the power cable to the rear panel. 9. Connect a USB keyboard to the debug board. 10.Connect a monitor to the debug board. 11.

  • Page 28: Selecting A Startup Device

    Hardware Maintenance Manual Serial ATA Enables or disables the onboard SATA ports. The default is set to Enabled. To enable the onboard SATA ports: 1. Start the Setup Utility program. See “Starting the Setup Utility program”. 2. From the Setup Utility program menu, select Advanced > Advanced Chipset Control.
  • Page 29 Chapter 5. Using the Setup Utility...

  • Page 30: Chapter 6. Symptom-To-Fru Index

    Symptom-to-FRU index The Symptom-to-FRU index lists error symptoms and possible causes. The most likely cause is listed first. Always begin with Chapter 4, “General Checkout,” on page 13. This index can also be used to help you decide which FRUs to have available when servicing a computer. If you are unable to correct the problem using this index, go to “Undetermined problems”...

  • Page 31: Power Supply Problems

    Power supply problems If you suspect a power problem, use the following procedures. Check/Verify Check the following for proper installation. • Power Cord • Switch connector • System Board Power Supply connectors Check the power cord for continuity Check the power-on switch for continuity. BIOS crisis recovery When the home center’s BIOS fails or image crashes, the system status indicator blinks blue and purple.

  • Page 32: Post Error Codes

    Hardware Maintenance Manual POST error codes Each time you power-on the home center, it performs a series of tests that check the operation of the home center and some options. This series of tests is called the Power-On Self-Test, or POST. POST does the following operations.
  • Page 33 Operating condition Error code Bit 0 Bit 1 Bit 2 Bit 3 USB controller failed 1. Make sure that the correct drivers are installed and they are at the latest level. 2. Remove and reinstall the driver. Before you remove any drivers, make sure that none of your USB devices are connected to the home center.
  • Page 34 Hardware Maintenance Manual Operating condition After system boot Error code Bit 0 Bit 1 Bit 2 Bit 3 Hard disk drive failed 1. Reseat the following components: 2. Replace the following components one at a Description/Action - Hard disk drive - Cable from the hard disk drive backplane to the system board time, in the order shown, restarting the...

  • Page 35: Undetermined Problems

    Undetermined problems If the diagnostic tests did not diagnose the failure or if the home center is inoperative, use the information in this section. If you suspect that a software problem is causing failures, see the User Guide. Damaged data in CMOS memory can cause undetermined problems. To reset the CMOS data, use the CMOS jumper to clear the CMOS memory.
  • Page 36 Hardware Maintenance Manual 3. Power-on the home center to re-test the system. 4. Repeat steps 1 through 3 until you find the failing device or adapter. If all devices and adapters have been removed, and the problem continues, replace the system board.
  • Page 37 Chapter 5. Symptom-to-FRU index...

  • Page 38: Chapter 7. Replacing Hardware

    (HMM) for the computer. To obtain copies of the Safety and Warranty Guide or HMM, go to the Support Web site at: http://consumersupport.lenovo.com. Note Use only parts provided by Lenovo. General information Pre-disassembly instructions Before proceeding with the disassembly procedure, make sure that you do the following: 1.

  • Page 39: Replacing The Hard Disk Drive

    Chapter 7. Replacing hardware Replacing the hard disk drive To replace the hard disk drive 1. Open the door of the home center. 2. Remove the HDD carrier by pressing the HDD carrier latch.
  • Page 40 Hardware Maintenance Manual 3. Pull the lever and slide the HDD carrier from the chassis. 4. Remove the HDD from the carrier. (1) Gently pry open the left side rail. (2) Remove the drive from the carrier.
  • Page 41 5. Install the new HDD into the carrier. (1) Insert the new drive into the right side of the carrier, aligning the pins with the HDD’s mounting holes. (2) Slightly bend the left side rail and insert the pins into the HDD’s mounting holes.

  • Page 42: Removing The Cover

    Hardware Maintenance Manual Removing the cover Attention Turn off the home center and wait 3 to 5 minutes to let the home center cool before removing the cover. To remove the cover 1. Read the safety information in the User Guide document. 2.

  • Page 43: Replacing The Front Bezel

    Chapter 7. Replacing hardware Replacing the front bezel To replace the front bezel 1. Remove the cover. Refer to “Removing the cover”. 2. Slightly press the right-side retention tabs and gently push in to release the bezel from the home center, as shown. 3.
  • Page 44 Hardware Maintenance Manual 4. Disconnect the switch cable (1) and the I/O LED cable (2) from the front panel LED board. 5. Remove the bezel and set it aside (3). 6. Reconnect the switch and I/O LED cables to the front panel LED board on the new front bezel.

  • Page 45: Removing The Fan

    Hardware Maintenance Manual (HMM) for the home center. To obtain copies of the Safety and Warranty Guide or HMM, go to the Support Web site at http://consumersupport.lenovo.com. To replace the fan 1. Remove the cover. Refer to “Removing the cover”.
  • Page 46 Hardware Maintenance Manual 3. Remove the four screws (1) that secure the fan to the home center chassis. 4. Remove the fan (2) from the home center. 5. Align the four screw holes on the new fan to the four mounting holes on the home center chassis.

  • Page 47: Replacing The Memory Module

    Replacing the memory module To replace the memory module 1. Remove the cover. Refer to “Removing the cover”. 2. Remove the front bezel. Refer to “Replacing the front bezel”. 3. Slide the system board tray out of the home center chassis. (1) Insert your thumb into the thumb hole, then press in the tab to release the system board tray.
  • Page 48 Hardware Maintenance Manual 5. Install the new memory module. (1) Align then insert the new memory module into the connector. (2) Push down on the top edge of the memory module. Make sure the retaining clips latches lock the memory module in place. 6.

  • Page 49: Replacing The Power Supply

    Chapter 7. Replacing hardware Replacing the power supply To replace the power supply 1. Remove the cover. Refer to “Removing the cover”. 2. Remove the front bezel. Refer to “Replacing the front bezel”. 3. Untie the cable ties, as shown.
  • Page 50 Hardware Maintenance Manual 4. Disconnect the power cables. (1) Pry the retaining clip out (1) and detach the 8-pin power cable (2). (2) Press down on the small tab on the 4-pin power cable (1) and pull the cable out (2). (3) Slide the system board tray out of the chassis.
  • Page 51 (4) Press down on the tab on the 24-pin power cable (1) and pull the cable out (2). 5. Remove the four screws on the power supply (1). 6. Slide the power supply module out of the bay (2), as shown. 7.

  • Page 52: Replacing The System Board

    Hardware Maintenance Manual Replacing the system board To replace the system board 1. Remove the cover. Refer to “Removing the cover”. 2. Remove the front bezel. Refer to “Replacing the front bezel”. 3. Remove the fan. Refer to “Removing the fan”. 4.
  • Page 53 (2) Disconnect the backplane LED cable from the hard disk drive backplane (1), then pull the backplane bracket out of the chassis (2). 7. Pull the system board tray out until you gain access to the HDD status LED and front USB port cables. 8.
  • Page 54 Hardware Maintenance Manual 9. Remove the system board. (1) Remove the four screws that secure the system board to the system board tray. (2) Lift the system board off the tray. 10.Install the new system board. (1) Place the new system board into the tray, aligning the screw holes on the system board with the mounting holes on the system board tray.

  • Page 55: Replacing The Power Cord

    Chapter 7. Replacing hardware Replacing the power cord To replace the power cord 1. Power-off the home center and all external devices. 2. Disconnect the failing power cord from the home center and connect the new power cord to the same connector. 3.

  • Page 56: Completing The Installation

    Hardware Maintenance Manual Completing the installation After replacing the parts, you need to install the cover and reconnect cables, including wired internet and power cords. 1. Ensure that all components have been reassembled correctly and that no tools or loose screws are left inside the home center. 2.
  • Page 57 SATA, fan and LED cables I/O LED, USB, and switch cables Cable SATA 1 cable SATA 2 cable SATA 3 cable SATA 4 cable Cable Front USB port cable I/O LED cable Switch cable Chapter 7. Replacing hardware Cable HDD status LED cable Fan cable Backplane LED cable...
  • Page 58 4. Reconnect the external cables and power cords into the home center. Note In most areas of the world, Lenovo requires the return of the defective CRU. Information about this will come with the CRU or will come a few...
  • Page 59 Chapter 7. Replacing hardware...

  • Page 60: Chapter 8. Additional Service Information

    Additional service information This chapter provides additional information that the service representative might find helpful. Power management Power management reduces the power consumption of certain components of the computer such as the system power supply, processor, hard disk drives, USB keyboard or mouse, and some monitors. Automatic configuration and power interface (ACPI) BIOS Being an ACPI BIOS system, the operating system is allowed to control the power management features of the computer and the setting for Advanced...
  • Page 61 Chapter 7. Additional service information...
  • Page 62 All the manuals included with your computer is provided to help you use Lenovo products appropriately, but it does not represent any description of the software/ hardware configuration for the product.

  • Page 63: Appendix. Statement

    AMD and the logo, AMD Athlon™, and AMD Opteron™ This is description of trademarks or registered trademarks of Lenovo and its partners. Other registered trademarks mentioned in all the manuals included with your computer belong to the specific company respectively.

This manual is also suitable for:

Ideacentre q500 series30131au - ideacentre d400 - 3013

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