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Lenovo ThinkSystem DA240 Reference

Enclosure and compute node
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ThinkSystem DA240 Enclosure and
ThinkSystem SD630 V2 Compute Node
Messages and Codes Reference
Machine Type: 7D1J and 7D1K

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Summary of Contents for Lenovo ThinkSystem DA240

  • Page 1 ThinkSystem DA240 Enclosure and ThinkSystem SD630 V2 Compute Node Messages and Codes Reference Machine Type: 7D1J and 7D1K...
  • Page 2 Before using this information and the product it supports, be sure to read and understand the safety information and the safety instructions, which are available at: http://thinksystem.lenovofiles.com/help/topic/safety_documentation/pdf_files.html In addition, be sure that you are familiar with the terms and conditions of the Lenovo warranty for your solution, which can be found at: http://datacentersupport.lenovo.com/warrantylookup Third Edition (August 2021) ©...

  • Page 3: Table Of Contents

    SMM2 events organized by severity ..5 LXPM V3 events organized by severity ..211 List of Lenovo XClarity Provisioning Manager V3 List of System Management Module 2 (SMM2) error codes .
  • Page 4 ThinkSystem DA240 Enclosure and ThinkSystem SD630 V2 Compute Node Messages and Codes Reference...

  • Page 5: Chapter 1. Introduction

    Lenovo XClarity Provisioning Manager (although these events are not stored in the event log). Use this section to view the events that can be generated by Lenovo XClarity Controller, UEFI, or the Lenovo XClarity Provisioning Manager. For each event, a user action is available to help you understand what must be done to resolve the issue.
  • Page 6 – PR. System management - Entity presence. – RC. Systems Management - Remote Control. – SD. LEPT Storage Test. – SE. Systems Management - Security. – SR. LEPT Raid Setup. ThinkSystem DA240 Enclosure and ThinkSystem SD630 V2 Compute Node Messages and Codes Reference...
  • Page 7 – SS. Service & Support - LEPT FFDC Collection. – SS. Systems Management - Service & Support. – TR. Time Reference - RTC, Master clock, drawer clocks, NTP. – UN. Unknown/any entity. – UP. LEPT Firmware Update. – UP. Systems Management - Updates. –...
  • Page 8 ThinkSystem DA240 Enclosure and ThinkSystem SD630 V2 Compute Node Messages and Codes Reference...

  • Page 9: Chapter 2. Smm2 Events

    %V (Threshold %V) 0201070B SMM2 Brd 3.3V: Voltage sensor, warning event was asserted, reading Informational value %V (Threshold %V) 0201070C SMM2 Brd 5V: Voltage sensor, warning event was asserted, reading Informational value %V (Threshold %V) © Copyright Lenovo 2021...
  • Page 10 Informational 216F0511 Node 2: Slot Or Connector, Slot Power is Off was asserted. Informational 216F0512 Node 3: Slot Or Connector, Slot Power is Off was asserted. Informational ThinkSystem DA240 Enclosure and ThinkSystem SD630 V2 Compute Node Messages and Codes Reference...
  • Page 11 Table 1. Events organized by severity (continued) Message String Severity Event ID 216F0513 Node 4: Slot Or Connector, Slot Power is Off was asserted. Informational 02010008 Warning SMM2 Brd 1.15V: Voltage sensor, warning event was asserted, reading value %V (Threshold %V) 02010009 SMM2 Brd 1.2V: Voltage sensor, warning event was asserted, reading Warning...
  • Page 12 SMM2 Brd VBAT: Voltage sensor, critical event was asserted, reading Error value %V (Threshold %V) 02010908 SMM2 Brd 1.15V: Voltage sensor, critical event was asserted, reading Error value %V (Threshold %V) ThinkSystem DA240 Enclosure and ThinkSystem SD630 V2 Compute Node Messages and Codes Reference...
  • Page 13 Table 1. Events organized by severity (continued) Message String Severity Event ID 02010909 SMM2 Brd 1.2V: Voltage sensor, critical event was asserted, reading Error value %V (Threshold %V) 0201090A SMM2 Brd 2.5V: Voltage sensor, critical event was asserted, reading Error value %V (Threshold %V) 0201090B SMM2 Brd 3.3V: Voltage sensor, critical event was asserted, reading...

  • Page 14: List Of System Management Module 2 (Smm2) Error Codes

    Node 4 BMC: Slot Or Connector, Fault Status asserted was asserted. Error List of System Management Module 2 (SMM2) error codes This section details the System Management Module 2 (SMM2) error codes. ThinkSystem DA240 Enclosure and ThinkSystem SD630 V2 Compute Node Messages and Codes Reference...
  • Page 15 • 02010008: SMM2 Brd 1.15V: Voltage sensor, warning event was asserted, reading value %V (Threshold %V) Asserted when voltage sensed on 1.15V power rail is lower than lower non-critical threshold. Severity: Warning Alert Category: System - SMM2 system event SNMP Trap ID: 33619976 User Action: 1.
  • Page 16 Asserted when voltage sensed on 1.15V power rail is lower than lower critical threshold. Severity: Error Alert Category: System - SMM2 system event SNMP Trap ID: 33620488 User Action: 1. Virtual reset SMM2 via Web GUI or IPMI command. ThinkSystem DA240 Enclosure and ThinkSystem SD630 V2 Compute Node Messages and Codes Reference...
  • Page 17 2. If the event persists, ensure all populated compute nodes are completely power off, then reseat SMM2 module. (Service technician only) 3. If the event persists, ensure all populated compute nodes are completely power off, then replace the SMM2 module. (Service technician only) 4.
  • Page 18 • 02010708: SMM2 Brd 1.15V: Voltage sensor, warning event was asserted, reading value %V (Threshold %V) Asserted when voltage sensed on 1.15V power rail is higher than high non-critical threshold. ThinkSystem DA240 Enclosure and ThinkSystem SD630 V2 Compute Node Messages and Codes Reference...
  • Page 19 Severity: Information Alert Category: System - SMM2 system event SNMP Trap ID: 33621768 User Action: 1. Virtual reset SMM2 via Web GUI or IPMI command. 2. If the event persists, ensure all populated compute nodes are completely power off, then reseat SMM2 module.
  • Page 20 3. If the event persists, ensure all populated compute nodes are completely power off, then replace the SMM2 module. (Service technician only) 4. If the event persists, please consult with technical service. ThinkSystem DA240 Enclosure and ThinkSystem SD630 V2 Compute Node Messages and Codes Reference...
  • Page 21 • 02010909: SMM2 Brd 1.2V: Voltage sensor, critical event was asserted, reading value %V (Threshold %V) Asserted when voltage sensed on 1.2V power rail is higher than upper critical threshold. Severity: Error Alert Category: System - SMM2 system event SNMP Trap ID: 33622281 User Action: 1.
  • Page 22 2. If the event persists, reseat the indicated fan module. (Service technician only) 3. If the event persists, replace the indicated fan module. (Service technician only) 4. If the event persists, please consult with technical service. ThinkSystem DA240 Enclosure and ThinkSystem SD630 V2 Compute Node Messages and Codes Reference...
  • Page 23 • 0401007B: Fan 2 Tach A: Fan sensor, warning event was asserted, reading value %RPM (Threshold %RPM) Asserted when fan tach reading is below warning threshold in RPM. Severity: Warning Alert Category: Thermal - System Thermal event SNMP Trap ID: 67174523 User Action: 1.
  • Page 24 %RPM) Asserted when fan tach reading is below fault threshold in RPM. Severity: Error Alert Category: Thermal - System Thermal event SNMP Trap ID: 67175036 User Action: ThinkSystem DA240 Enclosure and ThinkSystem SD630 V2 Compute Node Messages and Codes Reference...
  • Page 25 1. Ensure the indicated fan module properly installed. 2. If the event persists, reseat the indicated fan module. (Service technician only) 3. If the event persists, replace the indicated fan module. (Service technician only) 4. If the event persists, please consult with technical service. •...
  • Page 26 – If Fault Indicator (!) is lit on, replace indicated power supply. 2. If the event persists, please consult with technical service. • 08070792: PSU 1 EPOW: Power Supply, Monitor was asserted. ThinkSystem DA240 Enclosure and ThinkSystem SD630 V2 Compute Node Messages and Codes Reference...
  • Page 27 The indicated power supply reports an early power off warning owing to its input power reaches undervoltage or overvoltage lockout limit. Severity: Information Alert Category: PSU - Power Supply event SNMP Trap ID: 134678418 User Action: 1. Check LED status of indicated power supply as –...
  • Page 28 – If Output Power Good Indicator (OUT) is not lit on, reseat indicated power supply. – If Fault Indicator (!) is lit on, replace indicated power supply. ThinkSystem DA240 Enclosure and ThinkSystem SD630 V2 Compute Node Messages and Codes Reference...
  • Page 29 2. If the event persists, please consult with technical service. • 086F01A5: PSU 2 Vin UV: Power Supply, Power Supply Failure detected was asserted. The indicated power supply reports its input voltage reaches to the undervoltage lockout limit. Severity: Error Alert Category: PSU - Power Supply event SNMP Trap ID: 141492645 User Action:...
  • Page 30 • 086F01C8: PSU 1 OverTemper: Power Supply, Power Supply Failure detected was asserted. The indicated power supply reports the internal sensing device reaches warning temperature and persists over 30 seconds. Severity: Error ThinkSystem DA240 Enclosure and ThinkSystem SD630 V2 Compute Node Messages and Codes Reference...
  • Page 31 Alert Category: PSU - Power Supply event SNMP Trap ID: 141492680 User Action: 1. Check LED status of indicated power supply as – If Input Power Good Indicator (IN) is not lit on, check power cord and input voltage of indicated power supply.
  • Page 32 • 106F0201: EvtLogDisabled: Event Logging Disabled, Log Area Reset/Cleared was asserted. SMM2 system event log is cleared. Severity: Information Alert Category: System - SMM2 system event SNMP Trap ID: 275710465 User Action: ThinkSystem DA240 Enclosure and ThinkSystem SD630 V2 Compute Node Messages and Codes Reference...
  • Page 33 Information only; no action is required. • 106F0401: EvtLogDisabled: Event Logging Disabled, SEL Full was asserted. SMM2 system event log is 100% full. Severity: Error Alert Category: System - SMM2 system event SNMP Trap ID: 275710977 User Action: Check or backup the system event log and then clear it immediately. •...
  • Page 34 4. If the event persists, please consult with technical service. • 180702EE: PSU Type Mismtch: Chassis, transition to Critical from less severe was asserted. The populated power supplies are composed of different types. ThinkSystem DA240 Enclosure and ThinkSystem SD630 V2 Compute Node Messages and Codes Reference...
  • Page 35 Severity: Error Alert Category: System - SMM2 system event SNMP Trap ID: 403112686 User Action: 1. Ensure the populated power supplies is with the same type. 2. If the event persists, please consult with technical service. • 180702F4: Thermal Overheat: Chassis, transition to Critical from less severe was asserted. The enclosure encounters thermal condition, all fans are requested to ramp up to retain enough airflow for cooling the enclosure.
  • Page 36 Alert Category: System - SMM2 system event SNMP Trap ID: 403114226 User Action: Information only; no action is required. • 180708F3: Thermal Acoustic: Chassis, Informational was asserted. ThinkSystem DA240 Enclosure and ThinkSystem SD630 V2 Compute Node Messages and Codes Reference...
  • Page 37 The acoustic mode has been disabled owing to the high power or thermal demanding PCIe card existed on compute node, or GPU tray is inserted in the enclosure. Severity: Information Alert Category: System - SMM2 system event SNMP Trap ID: 403114227 User Action: Information only;...
  • Page 38 3. If the event persists, ensure the indicated compute node is completely power off, and then reseat it. (Service technician only) 4. If the event persists, replace the indicated compute node. (Service technician only) 5. If the event persists, please consult with technical service. ThinkSystem DA240 Enclosure and ThinkSystem SD630 V2 Compute Node Messages and Codes Reference...
  • Page 39 • 2105012A: Node 3 Inventory: Slot Or Connector, Limit Exceeded was asserted. The BMC on indicated compure node reports an invalid inventory power whose minimum value higher than the maximum value. Severity: Warning Alert Category: Node - Node event SNMP Trap ID: 553976106 User Action: 1.
  • Page 40 • 21070141: Node 2 Pwr Perm: Slot Or Connector, transition to Non-Critical from OK was asserted. The indicated compute node hasn't acquired power permission to into ready state. Severity: Warning Alert Category: Node - Node event SNMP Trap ID: 554107201 User Action: ThinkSystem DA240 Enclosure and ThinkSystem SD630 V2 Compute Node Messages and Codes Reference...
  • Page 41 1. Please check the enclosure event refer to following section – For DW612 enclosure – If the Shared IO mode is enabled, the auxiliary node will acquire power permisson once the primary node is power on. – For DA240 enclosure –...
  • Page 42 Information only; no action is required. • 21070859: Node 2 Reseat: Slot Or Connector, Informational was asserted. User performs an AC cycle on the indicated compute node. ThinkSystem DA240 Enclosure and ThinkSystem SD630 V2 Compute Node Messages and Codes Reference...
  • Page 43 Severity: Information Alert Category: Node - Node event SNMP Trap ID: 554109017 User Action: Information only; no action is required. • 2107085A: Node 3 Reseat: Slot Or Connector, Informational was asserted. User performs an AC cycle on the indicated compute node. Severity: Information Alert Category: Node - Node event SNMP Trap ID: 554109018...
  • Page 44 The BMC on indicated compute node unable to response to the initial request in 2 minutes after the compute node inserted. Severity: Error Alert Category: Node - Node event ThinkSystem DA240 Enclosure and ThinkSystem SD630 V2 Compute Node Messages and Codes Reference...
  • Page 45 SNMP Trap ID: 560922652 User Action: 1. Reset the BMC on indicated compute node. 2. If the event persists, ensure the indicated compute node is completely power off, and then reseat it. (Service technician only) 3. If the event persists, replace the indicated compute node. (Service technician only) 4.
  • Page 46 The indicated compute node is powered off (DC-Off). Severity: Information Alert Category: Node - Node event SNMP Trap ID: 560923923 User Action: Information only; no action is required. ThinkSystem DA240 Enclosure and ThinkSystem SD630 V2 Compute Node Messages and Codes Reference...

  • Page 47: Chapter 3. Xclarity Controller Events

    Chapter 3. XClarity Controller events When a hardware event is detected by the Lenovo XClarity Controller on the server, the Lenovo XClarity Controller writes that event in the system-event log on the server. Notes: Event identifier (ID) is a unique identifier used to search for XCC events. The event message may have one or more arguments, which could be replaceable text of FRU name or sensor name to identify the failed component.

  • Page 48: Xcc Events That Automatically Notify Support

    If you have configured this function and this field is set to Yes, Lenovo Support will be notified automatically if the event is generated. While you wait for Lenovo Support to call, you can perform the recommended actions for the event.

  • Page 49: Xcc Events Organized By Severity

    Table 2. Events that automatically notify Support (continued) Message String Event ID FQXSPIO0011N An Uncorrectable Error has occurred on [SensorElementName]. FQXSPIO0015M Fault in slot [PhysicalConnectorSystemElementName] on system [ComputerSystemElementName]. FQXSPMA0007L Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. FQXSPMA0008N Uncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName].
  • Page 50 User [arg1] has imported a signed certificate for the TKLM client from Informational [arg2]. FQXSPDM4008I User [arg1] has imported a server certificate for the TKLM server. Informational FQXSPDM4009I User [arg1] has [arg2] file [arg3] from [arg4]. Informational ThinkSystem DA240 Enclosure and ThinkSystem SD630 V2 Compute Node Messages and Codes Reference...
  • Page 51 Table 3. Events organized by severity (continued) Message String Severity Event ID FQXSPDM4010I Inventory data collecting and processing complete for [arg1], Informational sequence number is [arg2]. FQXSPEA2001I Sensor [SensorElementName] has deasserted the transition from Informational normal to non-critical state. FQXSPEA2002I Sensor [SensorElementName] has transitioned to a less severe state Informational from critical.
  • Page 52 Informational FQXSPFC4002I System running in setup. Informational FQXSPFC4003I UEFI deployment boot mode is enabled for NextBoot. Informational FQXSPFC4004I UEFI deployment boot mode is enabled for NextAc. Informational ThinkSystem DA240 Enclosure and ThinkSystem SD630 V2 Compute Node Messages and Codes Reference...
  • Page 53 Table 3. Events organized by severity (continued) Message String Severity Event ID FQXSPFC4005I UEFI deployment boot mode has been disabled. Informational FQXSPFW0003I The System [ComputerSystemElementName] encountered firmware Informational progress. Informational FQXSPFW2001I The System [ComputerSystemElementName] has detected a POST Error deassertion. FQXSPIO0010I A Correctable Bus Error has occurred on bus [SensorElementName].
  • Page 54 IPv6 static address of network interface modified from [arg1] to [arg2] Informational by user [arg3]. FQXSPNM4033I Telnet port number changed from [arg1] to [arg2] by user [arg3]. Informational ThinkSystem DA240 Enclosure and ThinkSystem SD630 V2 Compute Node Messages and Codes Reference...
  • Page 55 User [arg1] has set the SMTP Server reverse-path to [arg2]. Informational FQXSPNM4052I DHCP specified hostname is set to [arg1] by user [arg2]. Informational FQXSPNM4053I DNS discovery of Lenovo XClarity Administrator has been [arg1] by Informational user [arg2]. FQXSPNM4054I The hostname from DHCP is [arg1] by user [arg2]. Informational FQXSPNM4055I The hostname from DHCP is invalid.
  • Page 56 The server was powered-up via power push button. Informational The server was restarted when the watchdog expired.. Informational FQXSPPP4026I FQXSPPP4027I The server was restarted for OEM reason. Informational ThinkSystem DA240 Enclosure and ThinkSystem SD630 V2 Compute Node Messages and Codes Reference...
  • Page 57 Table 3. Events organized by severity (continued) Message String Severity Event ID FQXSPPP4028I The server was automatically powered on because the power restore Informational policy is set to always restore.. FQXSPPP4029I The server was automatically powered on because the power restore Informational policy is set to restore previous power state..
  • Page 58 Hot Spare enabled for drive [arg1] in the enclosure/chassis (MTM-SN: Informational [arg2]). FQXSPSD0007I Rebuild in progress for Array in system Informational [ComputerSystemElementName]. FQXSPSD0008I Array rebuild in progress on drive [arg1] in the enclosure/chassis Informational (MTM-S/N: [arg2]). ThinkSystem DA240 Enclosure and ThinkSystem SD630 V2 Compute Node Messages and Codes Reference...
  • Page 59 Table 3. Events organized by severity (continued) Message String Severity Event ID FQXSPSD2000I The [StorageVolumeElementName] has been removed from unit Informational [PhysicalPackageElementName]. FQXSPSD2001I The [StorageVolumeElementName] has been enabled. Informational FQXSPSD2002I Failure no longer Predicted on [StorageVolumeElementName] for Informational array [ComputerSystemElementName]. FQXSPSD2003I Hot spare disabled for [ComputerSystemElementName].
  • Page 60 Login ID: [arg1] from [arg2] at IP address [arg3] has logged off. Informational FQXSPSE4033I Login ID: [arg1] from [arg2] at IP address [arg3] has been logged off. Informational FQXSPSE4034I User [arg1] has removed a certificate. Informational ThinkSystem DA240 Enclosure and ThinkSystem SD630 V2 Compute Node Messages and Codes Reference...
  • Page 61 Table 3. Events organized by severity (continued) Message String Severity Event ID FQXSPSE4035I A certificate has been revoked . Informational FQXSPSE4036I The [arg1] certificate is expired and has been removed. Informational FQXSPSE4037I Crypto mode modified from [arg1] to [arg2] by user [arg3]. Informational FQXSPSE4038I Minimum TLS level modified from [arg1] to [arg2] by user [arg3].
  • Page 62 Bus [SensorElementName] is operating in a degraded state. Warning FQXSPMA0010J [PhysicalMemoryElementName] on Subsystem Warning [MemoryElementName] Throttled. FQXSPMA0011G Memory Logging Limit Reached for [PhysicalMemoryElementName] Warning on Subsystem [MemoryElementName]. ThinkSystem DA240 Enclosure and ThinkSystem SD630 V2 Compute Node Messages and Codes Reference...
  • Page 63 Table 3. Events organized by severity (continued) Message String Severity Event ID FQXSPNM4010I DHCP[[arg1]] failure, no IP address assigned. Warning Warning FQXSPNM4032I DHCPv6 failure, no IP address assigned. FQXSPPP4009I The measured power value exceeded the power cap value. Warning The new minimum power cap value exceeded the power cap value. Warning FQXSPPP4010I FQXSPPU0002G...
  • Page 64 [ProcessorElementName] has a Configuration Mismatch. Error FQXSPPU0011N An SM BIOS Uncorrectable CPU complex error for Error [ProcessorElementName] has asserted. FQXSPPW0002L [PowerSupplyElementName] has Failed. Error Error FQXSPPW0007L [PowerSupplyElementName] has a Configuration Mismatch. ThinkSystem DA240 Enclosure and ThinkSystem SD630 V2 Compute Node Messages and Codes Reference...

  • Page 65: List Of Xclarity Controller Events

    Table 3. Events organized by severity (continued) Message String Severity Event ID FQXSPPW0035M Numeric sensor [NumericSensorElementName] going low (lower Error critical) has asserted. FQXSPPW0047M Numeric sensor [NumericSensorElementName] going high (upper Error critical) has asserted. FQXSPPW0061M Sensor [SensorElementName] has transitioned to critical from a less Error severe state.
  • Page 66 This message is for the use case when an implementation has detected a Platform Watchdog Timer Expired Severity: Error Serviceable: No Automatically notify Support: No Alert Category: System - OS Timeout ThinkSystem DA240 Enclosure and ThinkSystem SD630 V2 Compute Node Messages and Codes Reference...
  • Page 67 4. Disable the watchdog timer. 5. Check the integrity of the installed operating system. 6. If problem persists, collect Service Data log. 7. Contact Lenovo Support. • FQXSPBR4004I: Server timeouts set by user [arg1]: EnableOSWatchdog=[arg2], OSWatchdogTimout=[arg3], EnableLoaderWatchdog=[arg4], LoaderTimeout=[arg5]. A user configures Server Timeouts...
  • Page 68 This message is for the use case when an implementation has detected a System with No Bootable Media. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: CIM Prefix: PLAT CIM ID: 0286 ThinkSystem DA240 Enclosure and ThinkSystem SD630 V2 Compute Node Messages and Codes Reference...
  • Page 69 User Action: Please ensure bootable media be installed correctly. • FQXSPCA0007J: Numeric sensor [NumericSensorElementName] going high (upper non-critical) has asserted. This message is for the use case when an implementation has detected an Upper Non-critical sensor going high has asserted. Severity: Warning Serviceable: Yes Automatically notify Support: No...
  • Page 70 3. Make sure that the room temperature is within operating specifications. • FQXSPCA0019N: Sensor [SensorElementName] has transitioned to non-recoverable from a less severe state. ThinkSystem DA240 Enclosure and ThinkSystem SD630 V2 Compute Node Messages and Codes Reference...
  • Page 71 This message is for the use case when an implementation has detected a Sensor transitioned to non- recoverable from less severe. Severity: Error Serviceable: Yes Automatically notify Support: No Alert Category: Critical - Temperature SNMP Trap ID: 0 CIM Prefix: PLAT CIM ID: 0524 User Action: Complete the following steps: 1.
  • Page 72 CIM Prefix: PLAT CIM ID: 0525 User Action: Information only; no action is required • FQXSPCN4000I: Serial Redirection set by user [arg1]: Mode=[arg2], BaudRate=[arg3], StopBits= [arg4], Parity=[arg5], SessionTerminateSequence=[arg6]. ThinkSystem DA240 Enclosure and ThinkSystem SD630 V2 Compute Node Messages and Codes Reference...
  • Page 73 A user configured the Serial Port mode Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0078 User Action: Information only; no action is required. • FQXSPCN4001I: Remote Control session started by user [arg1] in [arg2] mode. Remote Control session started Severity: Info Serviceable: No...
  • Page 74 Something has caused the physical inventory to change Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0072 ThinkSystem DA240 Enclosure and ThinkSystem SD630 V2 Compute Node Messages and Codes Reference...
  • Page 75 SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0142 User Action: Collect Service Data log and contact Lenovo Support. • FQXSPDM4003I: TKLM servers set by user [arg1]: TKLMServer1=[arg2] Port=[arg3], TKLMServer2= [arg4] Port=[arg5], TKLMServer3=[arg6] Port=[arg7], TKLMServer4=[arg8] Port=[arg9]. A user configured the TKLM servers...
  • Page 76 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0151 User Action: Information only; no action is required. ThinkSystem DA240 Enclosure and ThinkSystem SD630 V2 Compute Node Messages and Codes Reference...
  • Page 77 • FQXSPDM4009I: User [arg1] has [arg2] file [arg3] from [arg4]. User has mounted/unmounted file from URL or server Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0162 User Action: Information only;...
  • Page 78 SNMP Trap ID: 35 CIM Prefix: IMM CIM ID: 0038 User Action: To avoid losing older log entries, save the log as a text file and clear the log. ThinkSystem DA240 Enclosure and ThinkSystem SD630 V2 Compute Node Messages and Codes Reference...
  • Page 79 • FQXSPEM4003I: LED [arg1] state changed to [arg2] by [arg3]. A user has modified the state of an LED Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0071 User Action: Information only;...
  • Page 80 User Action: Information only; no action is required. • FQXSPEM4011I: XCC failed to log previous event [arg1]. XCC failed to log a previous event. Severity: Info Serviceable: No ThinkSystem DA240 Enclosure and ThinkSystem SD630 V2 Compute Node Messages and Codes Reference...
  • Page 81 Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0196 User Action: Information only; no action is required. • FQXSPEM4012I: User [arg1] made system [arg2] Encapsulation lite Mode. Encapsulation lite mode status change Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 82 Information only; no action is required. • FQXSPEM4019I: Connectivity issue detected with the enclosure/chassis. Please check your cable configurations to repair the problem.([arg1],[arg2],[arg3],[arg4],[arg5]) Connectivity issue detected with the enclosure/chassis ThinkSystem DA240 Enclosure and ThinkSystem SD630 V2 Compute Node Messages and Codes Reference...
  • Page 83 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0208 User Action: Information only; no action is required. • FQXSPEM4020I: Fan problem detected with the enclosure/chassis. Please check the enclosure/ chassis unit fan for correct operation.([arg1],[arg2],[arg3],[arg4],[arg5]) Fan problem detected with the enclosure/chassis Severity: Info...
  • Page 84 Drive error was detected by RAID controller Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0215 ThinkSystem DA240 Enclosure and ThinkSystem SD630 V2 Compute Node Messages and Codes Reference...
  • Page 85 User Action: Information only; no action is required. • FQXSPEM4028I: The port [arg1] of PCIe device [arg2] at [arg3] has link [arg4]. PCI device link Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0220 User Action: Information only;...
  • Page 86 SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0198 User Action: Information only; no action is required. • FQXSPFC4005I: UEFI deployment boot mode has been disabled. ThinkSystem DA240 Enclosure and ThinkSystem SD630 V2 Compute Node Messages and Codes Reference...
  • Page 87 3. Undo recent system changes (settings or devices added). Verify that the system boots. Then, re- install options one at a time to locate the problem. 4. Check the Lenovo support site for an applicable service bulletin or firmware update that applies to this error. Update UEFI firmware if applicable.
  • Page 88 3. Undo recent system changes (settings or devices added). Verify that the system boots. Then, re- install options one at a time to locate the problem. 4. Check the Lenovo support site for an applicable service bulletin or firmware update that applies to this error. Update UEFI firmware if applicable.
  • Page 89 If the NMI button on the node operator panel has not been pressed, complete the following steps: 1. Reboot the system. 2. If the error still exists, then collect serivce log and contact Lenovo support. • FQXSPIO0004L: A bus timeout has occurred on bus [SensorElementName].
  • Page 90 2. Check the event log of XClarity Controller for additional information about failing components. 3. If there are no entries related to the error in the event log, contact Lenovo support. • FQXSPIO0013N: A Fatal Bus Error has occurred on bus [SensorElementName].
  • Page 91 User Action: Complete the following steps: 1. Check the Lenovo support site for an applicable service bulletin or firmware update for the system or adapter that applies to this error. 2. If the problem persists, collect the Service Data log.
  • Page 92 • FQXSPIO2007I: A PCI PERR recovery has occurred on system [ComputerSystemElementName]. This message is for the use case when an implementation has detected a PCI PERR recovered. ThinkSystem DA240 Enclosure and ThinkSystem SD630 V2 Compute Node Messages and Codes Reference...
  • Page 93 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - Other SNMP Trap ID: 50 CIM Prefix: PLAT CIM ID: 0233 User Action: Complete the following steps to solve: 1. 1. Reseat the adapter or other slot. 2. 2. If the problem still exist then replace the adapter. 3.
  • Page 94 6. Reflash UEFI firmware. 7. If the problem persists, collect the Service Data log. 8. Contact Lenovo Support. • FQXSPMA0007L: Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. ThinkSystem DA240 Enclosure and ThinkSystem SD630 V2 Compute Node Messages and Codes Reference...
  • Page 95 3. If the problem recurs on the same DIMM connector, replace the other DIMMs on the same memory channel. 4. Check the Lenovo support site for an applicable service bulletin or firmware update that applies to this memory error. 5. If the problem recurs on the same DIMM connector, inspect connector for damage. If any damage is found or the problem persists, collect the Service Data log.
  • Page 96 If either of these conditions is found, correct and retry with the same DIMM. (Note: The event Log might contain a recent FQXSFMA0011I event denoting a change is detected in DIMM population that could cause this problem.) ThinkSystem DA240 Enclosure and ThinkSystem SD630 V2 Compute Node Messages and Codes Reference...
  • Page 97 3. If the problem recurs on the same DIMM connector, replace the other DIMMs on the same memory channel. 4. Check the Lenovo support site for an applicable service bulletin or firmware update that applies to this memory error. 5. If the problem recurs on the same DIMM connector, inspect connector for damage. If any damage is found or the problem persists, collect the Service Data log.
  • Page 98 • FQXSPMA2009I: Memory sparing concluded for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. This message is for the use case when an implementation has detected Memory double chip sparing has concluded. Severity: Info Serviceable: No ThinkSystem DA240 Enclosure and ThinkSystem SD630 V2 Compute Node Messages and Codes Reference...
  • Page 99 3. If problem recurs on the same DIMM connector, replace the other DIMMs on the same memory channel. 4. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this memory error. 5. If problem recurs on the same DIMM connector, inspect connector for damage. If damage found or problem persists, collect Service Data log.
  • Page 100 • FQXSPNM4002I: Ethernet Duplex setting modified from [arg1] to [arg2] by user [arg3]. This message is for the use case where A user modifies the Ethernet Port duplex setting. Severity: Info Serviceable: No ThinkSystem DA240 Enclosure and ThinkSystem SD630 V2 Compute Node Messages and Codes Reference...
  • Page 101 Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0004 User Action: Information only; no action is required. • FQXSPNM4003I: Ethernet MTU setting modified from [arg1] to [arg2] by user [arg3]. This message is for the use case where a user modifies the Ethernet Port MTU setting. Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 102 This message is for the use case where a DHCP server fails to assign an IP address to a Management Controller. Severity: Warning Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: ThinkSystem DA240 Enclosure and ThinkSystem SD630 V2 Compute Node Messages and Codes Reference...
  • Page 103 2. Make sure that there is a DHCP server on the network that can assign an IP address to the XCC/ BMC. 3. If problem persists, collect Service Data log. 4. Contact Lenovo Support. • FQXSPNM4011I: ENET[[arg1]] DHCP-HSTN=[arg2], DN=[arg3], IP@=[arg4], SN=[arg5], GW@= [arg6], DNS1@=[arg7] .
  • Page 104 User Action: Information only; no action is required. • FQXSPNM4018I: DDNS setting changed to [arg1] by user [arg2]. DDNS setting changed by user Severity: Info Serviceable: No ThinkSystem DA240 Enclosure and ThinkSystem SD630 V2 Compute Node Messages and Codes Reference...
  • Page 105 Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0045 User Action: Information only; no action is required. • FQXSPNM4019I: DDNS registration successful. The domain name is [arg1]. DDNS registation and values Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none...
  • Page 106 IPv6 DHCP assignment method is disabled by user Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0053 User Action: ThinkSystem DA240 Enclosure and ThinkSystem SD630 V2 Compute Node Messages and Codes Reference...
  • Page 107 Information only; no action is required. • FQXSPNM4027I: IPv6 stateless auto-configuration disabled by user [arg1]. IPv6 statless auto-assignment method is disabled by user Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0054 User Action: Information only;...
  • Page 108 • FQXSPNM4034I: SSH port number changed from [arg1] to [arg2] by user [arg3]. A user has modified the SSH port number Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none ThinkSystem DA240 Enclosure and ThinkSystem SD630 V2 Compute Node Messages and Codes Reference...
  • Page 109 SNMP Trap ID: CIM Prefix: IMM CIM ID: 0062 User Action: Information only; no action is required. • FQXSPNM4035I: Web-HTTP port number changed from [arg1] to [arg2] by user [arg3]. A user has modified the Web HTTP port number Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none...
  • Page 110 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0070 User Action: Information only; no action is required. ThinkSystem DA240 Enclosure and ThinkSystem SD630 V2 Compute Node Messages and Codes Reference...
  • Page 111 • FQXSPNM4043I: SMTP Server set by user [arg1] to [arg2]:[arg3]. A user configured the SMTP server Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0086 User Action: Information only; no action is required. •...
  • Page 112 SNMP Trap ID: CIM Prefix: IMM CIM ID: 0160 User Action: Information only; no action is required. • FQXSPNM4051I: User [arg1] has set the SMTP Server reverse-path to [arg2]. ThinkSystem DA240 Enclosure and ThinkSystem SD630 V2 Compute Node Messages and Codes Reference...
  • Page 113 SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0216 User Action: Information only; no action is required. • FQXSPNM4053I: DNS discovery of Lenovo XClarity Administrator has been [arg1] by user [arg2]. DNS discovery of Lenovo XClarity Administrator Severity: Info Serviceable: No...
  • Page 114 This message is for the use case where an operating system error has occurred and the screen was captured. Severity: Info Serviceable: No Automatically notify Support: No ThinkSystem DA240 Enclosure and ThinkSystem SD630 V2 Compute Node Messages and Codes Reference...
  • Page 115 4. Disable the watchdog. 5. Check the integrity of the installed operating system. 6. If problem persists, collect Service Data log. 7. Contact Lenovo Support. • FQXSPOS4003I: Platform Watchdog Timer expired for [arg1]. An implementation has detected an OS Loader Watchdog Timer Expired...
  • Page 116 This message is for the use case where Host Admin password changed. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0233 User Action: ThinkSystem DA240 Enclosure and ThinkSystem SD630 V2 Compute Node Messages and Codes Reference...
  • Page 117 2. Check if the crash video recording is enabled 3. If problem persists, collect Service Data log. 4. Contact Lenovo Support. • FQXSPPP4000I: Attempting to [arg1] server [arg2] by user [arg3]. This message is for the use case where a user is using the Management Controller to perform a power function on the system.
  • Page 118 A user cleared a Server Power Action. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0084 User Action: ThinkSystem DA240 Enclosure and ThinkSystem SD630 V2 Compute Node Messages and Codes Reference...
  • Page 119 Information only; no action is required. • FQXSPPP4005I: The power cap value changed from [arg1] watts to [arg2] watts by user [arg3]. Power Cap values changed by user Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0113 User Action: Information only;...
  • Page 120 Information only; no action is required. • FQXSPPP4013I: Static Power Savings mode has been turned on by user [arg1]. Static Power Savings mode turned on by user Severity: Info Serviceable: No ThinkSystem DA240 Enclosure and ThinkSystem SD630 V2 Compute Node Messages and Codes Reference...
  • Page 121 Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0121 User Action: Information only; no action is required. • FQXSPPP4014I: Static Power Savings mode has been turned off by user [arg1]. Static Power Savings mode turned off by user Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 122 Minimum Power Cap exceeds Power Cap recovered Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Warning - Power SNMP Trap ID: 164 CIM Prefix: IMM CIM ID: 0131 User Action: ThinkSystem DA240 Enclosure and ThinkSystem SD630 V2 Compute Node Messages and Codes Reference...
  • Page 123 Information only; no action is required. • FQXSPPP4022I: The server was restarted for an unknown reason. The server was restarted for an unknown reason Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0166 User Action: Information only;...
  • Page 124 SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0173 User Action: Information only; no action is required. • FQXSPPP4030I: The server was reset via Platform Event Filter. ThinkSystem DA240 Enclosure and ThinkSystem SD630 V2 Compute Node Messages and Codes Reference...
  • Page 125 Server was reset via Platform Event Filter Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0174 User Action: Information only; no action is required. • FQXSPPP4031I: The server was power-cycled via Platform Event Filter. Server was power-cycled via Platform Event Filter Severity: Info Serviceable: No...
  • Page 126 Server stayed powered off because the power restore policy is set to always restore. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other ThinkSystem DA240 Enclosure and ThinkSystem SD630 V2 Compute Node Messages and Codes Reference...
  • Page 127 SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0182 User Action: Information only; no action is required. • FQXSPPP4039I: The server stayed powered off because the power restore policy is set to restore previous power state.. Server stayed powered off because the power restore policy is set to restore previous power state. Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 128 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0021 User Action: Information only; no action is required. ThinkSystem DA240 Enclosure and ThinkSystem SD630 V2 Compute Node Messages and Codes Reference...
  • Page 129 • FQXSPPP4048I: Attempting to AC power cycle server [arg1] by user [arg2]. AC power cycle server Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0227 User Action: Information only;...
  • Page 130 2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are in place, clean and correctly installed. ThinkSystem DA240 Enclosure and ThinkSystem SD630 V2 Compute Node Messages and Codes Reference...
  • Page 131 User Action: Complete the following steps: 1. If the system board or firmware has been updated, check the Lenovo support site for an applicable service bulletin or firmware update that applies to this processor error. 2. If the problem persists, collect Service Data log.
  • Page 132 2. Check the Lenovo support site for an applicable service bulletin or UEFI firmware update that that applies to this processor error. 3. Contact Lenovo support. • FQXSPPU0009N: [ProcessorElementName] has a Configuration Mismatch. This message is for the use case when an implementation has detected a Processor Configuration Mismatch has occurred.
  • Page 133 Information only; no action is required • FQXSPPU2002I: The Processor [ProcessorElementName] is no longer operating in a Degraded State. This message is for the use case when an implementation has detected a Processor is no longer running in the Degraded state. Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 134 This message is for the use case when an implementation has detected a Power Supply with a Configuration Error. Severity: Error Serviceable: Yes Automatically notify Support: No Alert Category: Critical - Power SNMP Trap ID: 4 ThinkSystem DA240 Enclosure and ThinkSystem SD630 V2 Compute Node Messages and Codes Reference...
  • Page 135 CIM Prefix: PLAT CIM ID: 0104 User Action: Check the event log in System Management Module 2 (SMM2) and product specifications in the Setup Guide. • FQXSPPW0008I: [SensorElementName] has been turned off. This message is for the use case when an implementation has detected a Power Unit that has been Disabled.
  • Page 136 User Action: Please check the event log in System Management Module 2 (SMM2) Web GUI. • FQXSPPW0061M: Sensor [SensorElementName] has transitioned to critical from a less severe state. ThinkSystem DA240 Enclosure and ThinkSystem SD630 V2 Compute Node Messages and Codes Reference...
  • Page 137 2. Check the event log in System Management Module 2 (SMM2) for more detailed information. 3. If the problem still exists, please contact Lenovo support. • FQXSPPW0063M: Sensor [SensorElementName] has transitioned to critical from a less severe state.
  • Page 138 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: CIM Prefix: PLAT CIM ID: 0099 ThinkSystem DA240 Enclosure and ThinkSystem SD630 V2 Compute Node Messages and Codes Reference...
  • Page 139 User Action: Information only; no action is required • FQXSPPW2007I: [PowerSupplyElementName] Configuration is OK. This message is for the use case when an implementation when a Power Supply configuration is OK. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - Power SNMP Trap ID: 4 CIM Prefix: PLAT CIM ID: 0105 User Action:...
  • Page 140 • FQXSPPW2063I: Sensor [SensorElementName] has transitioned to a less severe state from critical. This message is for the use case when an implementation has detected a Sensor transition to less severe from critical. Severity: Info ThinkSystem DA240 Enclosure and ThinkSystem SD630 V2 Compute Node Messages and Codes Reference...
  • Page 141 Serviceable: No Automatically notify Support: No Alert Category: Critical - Voltage SNMP Trap ID: 1 CIM Prefix: PLAT CIM ID: 0523 User Action: Information only; no action is required • FQXSPPW4001I: PCIe Power Brake for [arg1] has been [arg2]. This message is for the use case where PCIe Power Brake. Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 142 Automatically notify Support: Yes Alert Category: Critical - Hard Disk drive SNMP Trap ID: 5 CIM Prefix: PLAT CIM ID: 0164 User Action: Complete the following steps: ThinkSystem DA240 Enclosure and ThinkSystem SD630 V2 Compute Node Messages and Codes Reference...
  • Page 143 1. Check the Support Portal (http://support.lenovo.com/) for service bulletins and TECH tips and firmware update related to your drive. 2. Check for any other RAID-related error. 3. Replace the drive. • FQXSPSD0003G: Failure Predicted on drive [arg1] in the enclosure/chassis (MTM-SN: [arg2]).
  • Page 144 This message is for the use case when an implementation has detected that an Array Rebuild is in Progress. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other ThinkSystem DA240 Enclosure and ThinkSystem SD630 V2 Compute Node Messages and Codes Reference...
  • Page 145 SNMP Trap ID: CIM Prefix: PLAT CIM ID: 0178 User Action: Information only; no action is required • FQXSPSD0008L: Array failed on drive [arg1] in the enclosure/chassis (MTM-S/N: [arg2]). This message is for the use case when an implementation has detected that an Array Failed. Severity: Error Serviceable: Yes Automatically notify Support: Yes...
  • Page 146 • FQXSPSD2007I: Rebuild completed for Array in system [ComputerSystemElementName]. This message is for the use case when an implementation has detected that an Array Rebuild has Completed. ThinkSystem DA240 Enclosure and ThinkSystem SD630 V2 Compute Node Messages and Codes Reference...
  • Page 147 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: CIM Prefix: PLAT CIM ID: 0179 User Action: Information only; no action is required • FQXSPSD2008I: Drive [arg1] in the enclosure/chassis(MTM-SN: [arg2]) has been enabled. This message is for the use case when an implementation has detected a Drive was Enabled.
  • Page 148 SNMP Trap ID: CIM Prefix: PLAT CIM ID: 0179 User Action: Information only; no action is required • FQXSPSE4000I: Certificate Authority [arg1] has detected a [arg2] Certificate Error. ThinkSystem DA240 Enclosure and ThinkSystem SD630 V2 Compute Node Messages and Codes Reference...
  • Page 149 1. Make sure that the certificate that you are importing is correct and properly generated. 2. If problem persists, collect Service Data log. 3. Contact Lenovo Support. • FQXSPSE4001I: Remote Login Successful. Login ID: [arg1] using [arg2] from [arg3] at IP address [arg4].
  • Page 150 Automatically notify Support: No Alert Category: System - other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0034 User Action: Complete the following steps until the problem is solved: ThinkSystem DA240 Enclosure and ThinkSystem SD630 V2 Compute Node Messages and Codes Reference...
  • Page 151 1. Make sure that the certificate that you are importing is correct and properly generated / certificate CSR is correct 2. If problem persists, collect Service Data log. 3. Contact Lenovo Support. • FQXSPSE4007I: Security: Userid: [arg1] using [arg2] had [arg3] login failures from an SSH client at IP address [arg4].
  • Page 152 Information only; no action is required. • FQXSPSE4014I: SSH [arg1] by user [arg2]. A user enables or disables SSH services Severity: Info Serviceable: No Automatically notify Support: No ThinkSystem DA240 Enclosure and ThinkSystem SD630 V2 Compute Node Messages and Codes Reference...
  • Page 153 Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0094 User Action: Information only; no action is required. • FQXSPSE4015I: Global Login General Settings set by user [arg1]: AuthenticationMethod=[arg2], LockoutPeriod=[arg3], SessionTimeout=[arg4]. A user changes the Global Login General Settings Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 154 • FQXSPSE4022I: User [arg1] for SNMPv3 set: AuthenticationProtocol=[arg2], PrivacyProtocol= [arg3], AccessType=[arg4], HostforTraps=[arg5]. User account SNMPv3 settings changed Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none ThinkSystem DA240 Enclosure and ThinkSystem SD630 V2 Compute Node Messages and Codes Reference...
  • Page 155 SNMP Trap ID: CIM Prefix: IMM CIM ID: 0105 User Action: Information only; no action is required. • FQXSPSE4023I: SSH Client key added for user [arg1]. User locally defined an SSH Client key Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0106...
  • Page 156 This message is for the use case where a user has failed to log in to a Management Controller from IPMI serial client Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Remote Login ThinkSystem DA240 Enclosure and ThinkSystem SD630 V2 Compute Node Messages and Codes Reference...
  • Page 157 SNMP Trap ID: 30 CIM Prefix: IMM CIM ID: 0155 User Action: Information only; no action is required. • FQXSPSE4031I: Remote Login Successful. Login ID: [arg1] from [arg2] serial interface. This message is for the use case where a user successfully logs in to a Management Controller. Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 158 Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0219 User Action: Information only; no action is required. ThinkSystem DA240 Enclosure and ThinkSystem SD630 V2 Compute Node Messages and Codes Reference...
  • Page 159 • FQXSPSE4039I: Temporary user account [arg1] is created by inband tool. Temporary user account create Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0228 User Action: Information only;...
  • Page 160 Information only; no action is required. • FQXSPSE4047I: Role [arg1] is [arg2] and assigned with custom privileges [arg3][arg4][arg5][arg6] [arg7][arg8][arg9][arg10][arg11] by user [arg12] . Role create modify and assign ThinkSystem DA240 Enclosure and ThinkSystem SD630 V2 Compute Node Messages and Codes Reference...
  • Page 161 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0246 User Action: Information only; no action is required. • FQXSPSE4048I: Role [arg1] is removed by user [arg2]. Role is removed Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 162 CIM Prefix: IMM CIM ID: 0080 User Action: Information only; no action is required. • FQXSPSS4002I: License key for [arg1] added by user [arg2]. A user installs License Key ThinkSystem DA240 Enclosure and ThinkSystem SD630 V2 Compute Node Messages and Codes Reference...
  • Page 163 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0096 User Action: Information only; no action is required. • FQXSPSS4003I: License key for [arg1] removed by user [arg2]. A user removes a License Key Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 164 This message is for the use case where OS Crash Video Capture Failed. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0237 ThinkSystem DA240 Enclosure and ThinkSystem SD630 V2 Compute Node Messages and Codes Reference...
  • Page 165 User Action: Information only; no action is required. • FQXSPTR4000I: Management Controller [arg1] clock has been set from NTP server [arg2]. This message is for the use case where a Management Controller clock has been set from the Network Time Protocol server. Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 166 • FQXSPUN0019M: Sensor [SensorElementName] has transitioned to critical from a less severe state. This message is for the use case when an implementation has detected a Sensor transitioned to critical from less severe. ThinkSystem DA240 Enclosure and ThinkSystem SD630 V2 Compute Node Messages and Codes Reference...
  • Page 167 CIM Prefix: PLAT CIM ID: 0530 User Action: Complete the following steps: 1. Check the Lenovo support site for an applicable service bulletin or firmware update that applies to this error. 2. Reboot the system. 3. If the error persists, remove the existing components which have already been installed in the defective node.
  • Page 168 This message is for the use case when an implementation has detected that the Sensor transition to non- recoverable has deasserted. Severity: Info Serviceable: No Automatically notify Support: No ThinkSystem DA240 Enclosure and ThinkSystem SD630 V2 Compute Node Messages and Codes Reference...
  • Page 169 1. If the problem still exists, update the firmware to the latest version. 2. (Trained technician only) reseat the compute node. 3. If the problem still exists, please contact Lenovo support • FQXSPUP4000I: Please ensure that the Management Controller [arg1] is flashed with the correct firmware.
  • Page 170 CIM Prefix: IMM CIM ID: 0042 User Action: Complete the following steps until the problem is solved: 1. AC cycle the system. 2. Reflash XCC/BMC firmware to the latest version. ThinkSystem DA240 Enclosure and ThinkSystem SD630 V2 Compute Node Messages and Codes Reference...
  • Page 171 4. If problem persists, collect Service Data log. 5. Contact Lenovo Support. • FQXSPUP4004I: XCC firmware mismatch between nodes/servers [arg1] and [arg2]. Please attempt to flash the XCC firmware to the same level on all nodes/servers.
  • Page 172 Alert Category: System - Other SNMP Trap ID: CIM Prefix: PLAT CIM ID: 0374 User Action: Information only; no action is required • FQXSPWD0004I: Watchdog Timer interrupt occurred for [WatchdogElementName]. ThinkSystem DA240 Enclosure and ThinkSystem SD630 V2 Compute Node Messages and Codes Reference...
  • Page 173 This message is for the use case when an implementation has detected a Watchdog Timer interrupt occurred. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: CIM Prefix: PLAT CIM ID: 0376 User Action: Information only;...
  • Page 174 ThinkSystem DA240 Enclosure and ThinkSystem SD630 V2 Compute Node Messages and Codes Reference...

  • Page 175: Chapter 4. Uefi Events

    UEFI error messages can be generated when the server starts up (POST) or while the server is running. UEFI error messages are logged in the Lenovo XClarity Controller event log in the server. For each event code, the following fields are displayed: Event identifier An identifier that uniquely identifies an event.
  • Page 176 TPM Firmware update successful. Informational FQXSFPU4059I User requested to skip freezing lock of AHCI-attached SATA drives. Informational System UEFI accepted the request and will execute priot to OS boot. ThinkSystem DA240 Enclosure and ThinkSystem SD630 V2 Compute Node Messages and Codes Reference...
  • Page 177 Table 4. Events organized by severity (continued) Message String Severity Event ID FQXSFPU4060I Skipped freezing lock of AHCI-attached SATA drives. Informational FQXSFPU4061I Restored default locking behavior of AHCI-attached SATA drives. Informational FQXSFPU4080I Host Power-On password has been changed. Informational FQXSFPU4081I Host Power-On password has been cleared.
  • Page 178 TPM Firmware recovery failed. TPM chip may be damaged. Warning FQXSFPU4040M TPM selftest has failed. Warning FQXSFPU4043G TPM Firmware update aborted. System is rebooting... Warning FQXSFPU4050G Failed to update TPM Firmware. Warning ThinkSystem DA240 Enclosure and ThinkSystem SD630 V2 Compute Node Messages and Codes Reference...
  • Page 179 Table 4. Events organized by severity (continued) Message String Severity Event ID FQXSFPU4051G Undefined TPM_POLICY found Warning FQXSFPU4052G TPM_POLICY is not locked Warning Warning FQXSFPU4053G System TPM_POLICY does not match the planar. FQXSFPU4054G TPM card logical binding has failed. Warning FQXSFPU4057I Secure boot variable is being accessed with an unauthorized Warning...
  • Page 180 Error one or more processors within the system. FQXSFPU0005K A mismatch between the maximum allowed UPI link speed has been Error detected for one or more processors. ThinkSystem DA240 Enclosure and ThinkSystem SD630 V2 Compute Node Messages and Codes Reference...
  • Page 181 Table 4. Events organized by severity (continued) Message String Severity Event ID FQXSFPU0006K A power segment mismatch has been detected for one or more Error processors. FQXSFPU0007K Processors have mismatched Internal DDR Frequency Error FQXSFPU0008K A core speed mismatch has been detected for one or more Error processors.

  • Page 182: List Of Uefi Events

    User Action: Complete the following steps: 1. Reboot the system to reconnect the controller. 2. Reflash the adapter firmware. 3. If the problem persists, collect Service Data logs. ThinkSystem DA240 Enclosure and ThinkSystem SD630 V2 Compute Node Messages and Codes Reference...
  • Page 183 Severity: Warning User Action: Complete the following steps: 1. Check Lenovo support site for an applicable service bulletin or UEFI firmware update that applies to this error. 2. A/C cycle the system. 3. If the problem persists, collect Service Data logs.
  • Page 184 [arg2] and processor [arg3] port [arg4]. Severity: Error User Action: Complete the following steps: 1. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this error. 2. If the problem persists, collect Service Data logs. 3. Contact Lenovo Support.
  • Page 185 User Action: Complete the following steps: 1. Check Lenovo support site for an applicable device driver, firmware update, version of service information for this product or other information that applies to this error. Load new device driver and any required firmware updates.
  • Page 186 1. If this PCIe device and/or any attached cables were recently installed, moved, serviced or upgraded, reseat adapter and any attached cables. 2. Check Lenovo support site for any applicable service bulletin or UEFI or adapter firmware update that applies to this error.(NOTE: It may be necessary to disable unused option ROMs from UEFI F1 setup, OneCLI utility, or using adapter manufacturer utilities so that adapter firmware can be updated.)
  • Page 187 2. Move the adapter to a different system slot, if available. 3. Check Lenovo support site for any applicable service bulletin or UEFI or adapter firmware update that applies to this error. Chapter 4...
  • Page 188 1. Check the log for a separate error related to an associated PCIe device and resolve that error. 2. Check the Lenovo support site for an applicable service bulletin or firmware update for the system or adapter that applies to this error.
  • Page 189 1. Check the log for a separate error related to an associated PCIe device and resolve that error. 2. Check the Lenovo support site for an applicable service bulletin or firmware update for the system or adapter that applies to this error.
  • Page 190 1. Check the log for a separate error related to an associated PCIe NVME disk, and resolve that error. 2. Check the Lenovo support site for an applicable service bulletin or firmware update for the system or adapter that applies to this error.
  • Page 191 1. Reseat the affected DIMM (Note: The event Log might contain a recent FQXSFMA0011I event denoting detected change in DIMM population that could be related to this problem.) 2. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this memory error.
  • Page 192 User Action: Complete the following steps: 1. If the DIMM configuration was changed prior to this failure verify that the DIMMs are installed in the correct population sequence. ThinkSystem DA240 Enclosure and ThinkSystem SD630 V2 Compute Node Messages and Codes Reference...
  • Page 193 3. If the DIMMs have been upgraded just prior to the issue than update uEFI to the latest version. 4. If the problem persists, collect Service Data logs. 5. Contact Lenovo Support. • FQXSFMA0009I: Invalid memory configuration for Mirror Mode has been recovered. [arg1]...
  • Page 194 1. Reseat affected DIMM (Note: The event Log might contain a recent FQXSFMA0011I event denoting detected change in DIMM population that could be related to this problem.) 2. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this memory error.
  • Page 195 DIMM connector on that memory channel. 2. If no problem is observed on the BBU connectors or the problem persists, Check the Lenovo support site for an applicable service bulletin or firmware update that applies to this memory error.
  • Page 196 1. Reseat the affected DIMM (Note: The event Log might contain a recent FQXSFMA0011I event denoting detected change in DIMM population that could be related to this problem.) 2. Boot to F1 setup and re-enable the DIMM. Reboot the system. ThinkSystem DA240 Enclosure and ThinkSystem SD630 V2 Compute Node Messages and Codes Reference...
  • Page 197 2. Back up data. 3. Check if the PMEM meets warranty terms. a. If the PMEM meets the warranty terms, contact Lenovo Support for PMEM replacement. b. If the PMEM does not meet the warranty terms, order a new comparable PMEM through an authorized Lenovo reseller.
  • Page 198 Check for “Remaining Life” of spare blocks on the XCC Web GUI. 3. Check if the PMEM meets warranty terms. a. If the PMEM meets the warranty terms, contact Lenovo Support for PMEM replacement. b. If the PMEM does not meet the warranty terms, order a new comparable PMEM through an authorized Lenovo reseller.
  • Page 199 3. This error message will provide the UID of the missing PMEM, 4. Use Lenovo Service Client or contact Lenovo Support to parse log to get correct location for PMEM Find the missing PMEM and install it in the correct location.
  • Page 200 Validate system’s memory configuration by using the memory configuration tool below: https://dcsc. lenovo.com/#/memory_configuration. • FQXSFMA0046I: DIMM [arg1] is disabled because it is Intel Optane PMEM that is not supported on current platform Severity: Info User Action: ThinkSystem DA240 Enclosure and ThinkSystem SD630 V2 Compute Node Messages and Codes Reference...
  • Page 201 Severity: Error User Action: Complete the following steps: 1. Check Lenovo support site for a firmware update required for this processor and install that update, if applicable. 2. If the problem persists, collect Service Data logs. 3. Contact Lenovo Support.
  • Page 202 3. Verify that the Processor's are installed in the correct sockets according to the service information for this product. If not, correct that problem. 4. Check Lenovo support site for an applicable service bulletin or UEFI firmware update that applies to this Processor error.
  • Page 203 1. Verify that matching processors are installed in the correct processor sockets. Correct any mismatch issues found. 2. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this processor error. 3. If the problem persists, collect Service Data logs.
  • Page 204 2. Check the Lenovo support site for an applicable service bulletin or firmware update that applies to this processor error. 3. If the problem persists, collect Service Data logs. 4. Contact Lenovo Support. • FQXSFPU0011K: A cache type mismatch has been detected for one or more processors.
  • Page 205 2. Check the Lenovo support site for an applicable service bulletin or firmware update that applies to this processor error. 3. If the problem persists, collect Service Data logs. 4. Contact Lenovo Support. • FQXSFPU0015K: A processor stepping mismatch has been detected for one or more processors.
  • Page 206 Severity: Error User Action: Complete the following steps: 1. Check Lenovo support site for an applicable service bulletin or UEFI firmware update that applies to this error. 2. Reboot the system. 3. If the problem persists, collect Service Data logs.
  • Page 207 Severity: Error User Action: Complete the following steps: 1. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this error. 2. Reflash UEFI image. 3. Undo recent system changes (settings or devices added). Verify that the system boots. Then, re- install options one at a time to locate the problem.
  • Page 208 Severity: Warning User Action: Complete the following steps: 1. Check Lenovo support site for an applicable service bulletin or UEFI firmware update that applies to this error. 2. Reboot the system. 3. If the problem persists, collect Service Data logs.
  • Page 209 Complete the following steps: 1. Reboot the system. 2. If the error recurs TPM related features will not work. 3. If the problem persists, collect Service Data logs. 4. Contact Lenovo Support. • FQXSFPU4038I: TPM Firmware recovery successful. Severity: Info User Action: Information only;...
  • Page 210 2. Reboot the system. 3. If the problem persists, collect Service Data logs. 4. Contact Lenovo Support. • FQXSFPU4054G: TPM card logical binding has failed. Severity: Warning ThinkSystem DA240 Enclosure and ThinkSystem SD630 V2 Compute Node Messages and Codes Reference...
  • Page 211 Complete the following steps: 1. Reboot the system. 2. If the problem persists, collect Service Data logs. 3. Contact Lenovo Support. • FQXSFPU4056M: TPM card is changed, need install back the original TPM card which shipped with the system. Severity: Error...
  • Page 212 1. If the CMOS clear was user initiated this event can be safely ignored and no further action is required. 2. If the system was recently installed, moved, or serviced, make sure the battery is properly seated. 3. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this error.
  • Page 213 1. AC cycle the system. 2. Make sure XCC and UEFI FW are operating with same compatible level. 3. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this error. 4. Reflash XCC Firmware.
  • Page 214 Resolve that event or any other battery related errors. 2. Use F1 Setup to reset date and time. 3. If the problem persists, collect Service Data logs. 4. Contact Lenovo Support. ThinkSystem DA240 Enclosure and ThinkSystem SD630 V2 Compute Node Messages and Codes Reference...
  • Page 215 Chapter 5. Lenovo XClarity Provisioning Manager V3 events The following events can be generated by the Lenovo XClarity Provisioning Manager. For each event code, the following fields are displayed: Event identifier An identifier that uniquely identifies an event. Event description The logged message string that appears for an event.
  • Page 216 Warning FQXPMCL0010K FQXPMCL0011K Failed import bmc settings. Warning Warning FQXPMNM0001G Failed to set new BMC network parameters. FQXPMOS0001K Bootx64.efi is not found. Failed to Boot OS. Warning ThinkSystem DA240 Enclosure and ThinkSystem SD630 V2 Compute Node Messages and Codes Reference...

  • Page 217: Chapter 5. Lenovo Xclarity Provisioning Manager V3 Events

    FQXPMEM0008M FQXPMER0002M Failed to clear RAID configuration Error FQXPMER0003M Failed to erase internal storage drives Error FQXPMER0004M Failed to clear system logs Error FQXPMER0005M Failed to load UEFI factory default settings Error Chapter 5 Lenovo XClarity Provisioning Manager V3 events...
  • Page 218 Failed to execute reboot BMC command Error List of Lenovo XClarity Provisioning Manager V3 events This section lists all messages that can be sent from the Lenovo XClarity Provisioning Manager V3. • FQXPMCL0001K: Bootx64.efi is not found. Failed to Boot OS. Severity: Warning User Action: 1.
  • Page 219 Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC. After AC power is restored, power on the host system. 5. If the problem persists, please contact technical support. Chapter 5 Lenovo XClarity Provisioning Manager V3 events...

  • Page 220: List Of Xclarity Provisioning Manager Events

    • FQXPMCL0006K: Failed to export raid config. Severity: Warning User Action: 1. Check the following Lenovo support site for information on supported RAID adapters. http://www. lenovo.com/us/en/serverproven/index.shtml 2. Ensure RAID adapter, LXPM, and UEFI firmware are at the latest levels. 3. Ensure the state of the RAID adapter and disk drives are normal.
  • Page 221 1. Restart BMC via supported method and reboot the system. 2. Perform AC reset. Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC. After AC power is restored, power on the host system. Chapter 5 Lenovo XClarity Provisioning Manager V3 events...
  • Page 222 • FQXPMEM0003I: LXPM has exited. Control returned to UEFI Severity: Info User Action: Information only; no action is required. • FQXPMEM0004I: Launching diagnostic program Severity: Info User Action: ThinkSystem DA240 Enclosure and ThinkSystem SD630 V2 Compute Node Messages and Codes Reference...
  • Page 223 4. If the problem persists, please contact technical support. • FQXPMER0002I: Clearing RAID configuration and internal storage Severity: Info User Action: Information only; no action is required. • FQXPMER0002M: Failed to clear RAID configuration Chapter 5 Lenovo XClarity Provisioning Manager V3 events...
  • Page 224 • FQXPMER0005M: Failed to load UEFI factory default settings Severity: Error User Action: 1. Restart BMC via supported method and reboot the system. 2. Retry this operation again. ThinkSystem DA240 Enclosure and ThinkSystem SD630 V2 Compute Node Messages and Codes Reference...
  • Page 225 Severity: Warning User Action: 1. Restart BMC via supported method and reboot the system. 2. Reflash BMC firmware. 3. Reboot system and retry OS booting. 4. Perform AC reset or virtual reseat. Chapter 5 Lenovo XClarity Provisioning Manager V3 events...
  • Page 226 AC. After AC power is restored, power on the host system. 6. If the problem persists, please contact technical support. • FQXPMOS0005K: BMC communication failed: DRIVER Mount Failure. Severity: Warning ThinkSystem DA240 Enclosure and ThinkSystem SD630 V2 Compute Node Messages and Codes Reference...
  • Page 227 2. Make sure the OS version and folder path are correct. 3. Retry CIFS and NFS installation. 4. If the problem persists, please contact technical support. Chapter 5 Lenovo XClarity Provisioning Manager V3 events...
  • Page 228 3. Retry the test. 4. If the problem persists, please contact technical support. • FQXPMSD0004M: self-test completed having the electrical element of the test failed. Severity: Error ThinkSystem DA240 Enclosure and ThinkSystem SD630 V2 Compute Node Messages and Codes Reference...
  • Page 229 3. If the problem persists, please contact technical support. • FQXPMSD0009M: Device error is occurred when LXPM send command to test hard drive. Chapter 5 Lenovo XClarity Provisioning Manager V3 events...
  • Page 230 • FQXPMSR0001K: Found unsupported RAID adapter. Severity: Warning User Action: 1. Check the following Lenovo support site for information on supported RAID adapters. http://www. lenovo.com/us/en/serverproven/index.shtml 2. Ensure RAID adapter, LXPM, and UEFI firmware are at the latest levels. 3. If the problem persists, please contact technical support.
  • Page 231 1. Follow prompts to update the firmware and retry the update. 2. If the problem persists, please contact technical support. • FQXPMUP0002K: The selected packages are not compatible Severity: Warning User Action: 1. Follow prompts to update each individual firmware package. Chapter 5 Lenovo XClarity Provisioning Manager V3 events...
  • Page 232 Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC. After AC power is restored, power on the host system. 4. If the problem persists, please contact technical support. ThinkSystem DA240 Enclosure and ThinkSystem SD630 V2 Compute Node Messages and Codes Reference...
  • Page 233 Information only; no action is required. • FQXPMUP0104I: Start to update UEFI Severity: Info User Action: Information only; no action is required. • FQXPMUP0105I: Start to update BMC Severity: Info User Action: Chapter 5 Lenovo XClarity Provisioning Manager V3 events...
  • Page 234 Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC. After AC power is restored, power on the host system. 4. If the problem persists, try a different Lenovo tool to perform the update (eg. XClarity Administrator, XClarity Controller, or XClarity Essential OneCLI).
  • Page 235 Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC. After AC power is restored, power on the host system. 4. If the problem persists, try a different Lenovo tool to perform the update (eg. XClarity Administrator, XClarity Controller, or XClarity Essential OneCLI).
  • Page 236 Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC. After AC power is restored, power on the host system. 6. If the problem persists, try a different Lenovo tool to perform the update (eg. XClarity Administrator, XClarity Controller, or XClarity Essential OneCLI).
  • Page 237 • FQXPMVD0012K: Failed to set the TPM/TPM card/TCM policy Severity: Warning User Action: 1. Press "Apply" button on VPD update page. 2. Reboot the system if step 1 failed. 3. If the problem persists, please contact technical support. Chapter 5 Lenovo XClarity Provisioning Manager V3 events...
  • Page 238 ThinkSystem DA240 Enclosure and ThinkSystem SD630 V2 Compute Node Messages and Codes Reference...
  • Page 239 Appendix A. Getting help and technical assistance If you need help, service, or technical assistance or just want more information about Lenovo products, you will find a wide variety of sources available from Lenovo to assist you. On the World Wide Web, up-to-date information about Lenovo systems, optional devices, services, and support are available at: http://datacentersupport.lenovo.com...
  • Page 240 Collecting service data To clearly identify the root cause of a solution issue or at the request of Lenovo Support, you might need collect service data that can be used for further analysis. Service data includes information such as event logs and hardware inventory.

  • Page 241: Appendix A. Getting Help And Technical Assistance

    • Lenovo XClarity Essentials OneCLI Lenovo XClarity Essentials OneCLI has inventory application to collect service data. It can run both in- band and out-of-band. When running in-band within the host operating system on the solution, OneCLI can collect information about the operating system, such as the operating system event log, in addition to the hardware service data.

  • Page 242: Collecting Service Data

    ThinkSystem DA240 Enclosure and ThinkSystem SD630 V2 Compute Node Messages and Codes Reference...

  • Page 243: Contacting Support

    Index hardware service and support telephone numbers collecting service data help creating a personalized support web page custom support web page Lenovo XClarity Controller error messages Lenovo XClarity Controller events error codes and messages Lenovo XClarity Controller SMM2 UEFI 171, 211...
  • Page 244 ThinkSystem DA240 Enclosure and ThinkSystem SD630 V2 Compute Node Messages and Codes Reference...

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