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INSTALL GUIDE
Thank you for purchasing this Samsung product.
To receive more complete service, please register your product at www.samsung.com
Model
HG43BU800E HG50BU800E HG55BU800E
HG65BU800E HG75BU800E
Serial No.

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Summary of Contents for Samsung HG43BU800E

  • Page 1 INSTALL GUIDE HG43BU800E HG50BU800E HG55BU800E HG65BU800E HG75BU800E Thank you for purchasing this Samsung product. To receive more complete service, please register your product at www.samsung.com Model Serial No.
  • Page 2: Before Reading This Install Guide

    Before Reading This Install Guide This TV B2B (Business to Business) model is designed for hotels or the other hospitality businesses, supports a variety of special functions, and lets you limit some user (guest) controls. Figures and illustrations in this Install Guide are provided for reference only and may differ from the actual product appearance.
  • Page 3: Warning! Important Safety Instructions

    Warning! Important Safety Instructions Please read the Safety Instructions before using your TV. Refer to the table below for an explanation of symbols which may be on your Samsung product. Class II product: This symbol indicates that a CAUTION safety connection to electrical earth (ground) is not required.
  • Page 4 • Be sure to contact an authorised Samsung service centre for information if you intend to install your TV in a location with heavy dust, high or low temperatures, high humidity, chemical substances, or where it will operate 24 hours a day such as in an airport, a train station, etc.
  • Page 5: Table Of Contents

    (Samsung Smart Remote) ---------------------------------------------------------------------------- Pairing the TV to the Samsung Smart Remote ---------------------------------------------------------------------------- Charging the battery ---------------------------------------------------------------------------- Controlling external devices with a Samsung Smart Remote - Using the Universal Remote Downloading the Universal Remote icon ---------------------------------------------------------------------------- Initial Setup Using the TV Controller...
  • Page 6 Using a TV Viewing Card (“CI or CI+ Card”) Connecting the “CI or CI+ Card” via COMMON INTERFACE slot with the CI CARD Adapter ---------------------------------------------------------------------------- Using the “CI or CI+ Card” ---------------------------------------------------------------------------- Setting the Hotel Option menu Hotel Option menu items ---------------------------------------------------------------------------- USB Cloning ----------------------------------------------------------------------------...
  • Page 7: What's In The Box

    01 What's in the Box? Make sure the following items are included with your TV. If any items are missing, contact your dealer. Quick Setup Guide / Warranty Card / Samsung Smart Remote Power Cable Regulatory Guide / WEEE (Not available in some locations)
  • Page 8 Following the repair by a non-authorised service provider, self-repair or non-professional repair of the product, Samsung is not liable for any damage to the product, any injury or any other product safety issue caused by any attempt to repair the product which does not carefully follow these repair and maintenance instructions. Any damage to the product caused by an attempt to repair the product by any person other than a Samsung certified service provider will not be covered by the warranty.
  • Page 9: Installing The Led Tv Stand

    Installing the LED TV Stand Assembling the Stand and Components When installing the stand, use the provided components and parts. Stand Holder-Cable x 2 25 mm • Place a soft cloth over the table to protect the TV, and then place the TV so that its screen faces down toward the table surface.
  • Page 10 75" • Insert the Stands into the slot on the bottom of the TV. • Slide and assemble it to the end line in the direction of arrow. 43″ 50-75″ NOTE • Make sure to distinguish between the front and back of each component when assembling them. •...
  • Page 11: Installing The Wall Mount Kit

    For detailed information on installing the wall mount, see the instructions provided with the wall mount. Contact a technician for assistance when installing the wall mount bracket. Samsung is not responsible for any damage to the product or injury to yourself or others if you select to install the TV on your own.
  • Page 12: Wall Mount Kit Specifications (Vesa)

    • When you install your TV with a stand or a wall mount, we strongly recommend you use parts provided by Samsung only. Using parts provided by another manufacturer may cause difficulties with the product or result in injury caused by the product falling.
  • Page 13: The Samsung Smart Remote

    Remote) • The images, buttons, and functions of the Remote Control may differ with the model or geographical area. • The Universal Remote function operates normally only when you use the Samsung Smart Remote that comes with the TV. • A button without a description in the image below is not supported on the product.
  • Page 14: Pairing The Tv To The Samsung Smart Remote

    Pairing the TV to the Samsung Smart Remote When you turn on the TV for the first time, the Samsung Smart Remote pairs to the TV automatically. If the Samsung Smart Remote does not pair to the TV automatically, point it at the remote control sensor of the TV, and then press and hold the buttons...
  • Page 15: Controlling External Devices With A Samsung Smart Remote - Using

    Remote Setting. The Universal Remote Setup screen appears. Select Start to setup your TV Samsung Smart Remote as a universal remote for easy control of all your devices. Before you start, turn – Hotel Option menu > Universal Remote > Universal on the device that you want to add.
  • Page 16 New Setup • This function may not be supported depending on the model or geographical area. • You can also use the Anynet+ (HDMI-CEC) function to operate external Samsung devices with your TV's remote control without any additional setup. • Specific external devices connected to the TV may not support the universal remote feature.
  • Page 17: Downloading The Universal Remote Icon

    Downloading the Universal Remote icon 1. Store the following files in the root directory of your USB device: File name File type File Size App tile stb_app_icon jpg, png 245 x 138, 2MB Source icon stb_source_icon jpg, png 66 x 66 to 135 x 135, 2MB stb_source_icon.jpg Sources Remote Access...
  • Page 18: Initial Setup

    04 Initial Setup When you turn on your TV for the first time, it immediately starts the Initial Setup. Follow the instructions displayed on the screen and configure the TV's basic settings to suit your viewing environment. If you already completed the Initial Setup, run the Initial Setup again using the following menu. •...
  • Page 19: Using The Tv Controller

    Control menu appears when the TV Controller button is pressed while the TV is On. For more information about its usage, refer to the figure below. • The screen may dim if the protective film on the SAMSUNG logo or the bottom of the TV is not detached. Please remove the protective film.
  • Page 20: The Connection Panel

    05 The Connection Panel BACK OF TELEVISION ① ② ③ ③ ④ ⑤ ⑥ ⑦ • When connecting an external device, match the colour of the connection port to the cable. • Whenever you connect an external device to your TV, make sure that power on the TV and the device is turned off. ①...
  • Page 21 – It is recommended that the external device of the HDMI 1.3 or 1.4 version will be used with this TV. If you meet the compatible problem like no sound or the abnormal screen or etc with the device of the HDMI 1.2 version, contact to the Samsung customer care centre. ④...
  • Page 22: Connections

    The LAN Port on the Wall LAN Cable (Not Supplied) • This TV supports the IEEE 802.11 a /b /g /n /ac communication protocols. Samsung recommends using IEEE 802.11n. Otherwise, when you play video over a network connection, the video may not play smoothly.
  • Page 23 • Authentication Modes: WEP, WPAPSK, WPA2PSK • Encryption Types: WEP, TKIP, AES In compliance with the Wi-Fi certification specifications, Samsung TVs do not support WEP or TKIP security encryption in networks running in the 802.11n mode. If the wireless access point supports WPS (Wi-Fi Protected Setup), you can connect the TV to your network using PBC (Push Button Configuration) or a PIN (Personal Identification Number).
  • Page 24: Connecting The Tv To A Sbb Or Stb

    STB (SBB) side Confirm the code on the Code Label. Cable code Pin assign Remark TV SIDE STB (SBB) SIDE 1: NC BN39-02462A SAMSUNG and 1: TX 2: GND GREEN 2: RX 3: TX WHITE 3: IR (Colour: BLACK) 4: NC...
  • Page 25: Using A Tv Viewing Card ("Ci Or Ci+ Card")

    07 Using a TV Viewing Card (“CI or CI+ Card”) Watches paid channels by inserting your TV viewing card (“CI or CI+ Card”) into the COMMON INTERFACE slot. – The 2 CI card slots may not be supported depending on the model. –...
  • Page 26: Using The "Ci Or Ci+ Card

    To watch paid channels, the “CI or CI+ CARD” must be inserted. • Samsung TV follow up CI+ 1.4 standard. When Samsung TV product display the pop-up message, it may happen due to CI+ 1.4 Version inconsistency. If you have a problem, please contact Samsung Call Centre.
  • Page 27: Setting The Hotel Option Menu

    08 Setting the Hotel Option menu To access the Hotel Option menu, press the following buttons on the remote control: 1. Press the button. 2. Press the up directional button. 3. Press the down directional button. 4. Press the Select button. To control the TV functions in the Hotel Option menu, the TV has the Standalone mode.
  • Page 28: Hotel Option Menu Items

    • Interactive: TV works with an SI STB or SBB. • Standalone: TV works alone, without an SI STB or SBB. • Interactive: Samsung / 2M / Locatel / VDA / VDA-S / Acentic / Sustinere / SI Vendor Quadriga / ETV / IBahn / Magilink / Otrum / Siemens / Amino / MDC / Enseo •...
  • Page 29 Hotel Option menu Item Description Gives you direct, immediate access to some of the channel menu functions on the Channel Setup Broadcasting menu such as Audio Options, Service Provider etc. Lets you edit the channels stored in the TV's memory. •...
  • Page 30 Hotel Option menu Item Description Picture Menu Lock ON or OFF the Picture menu. • ON: The main menu is displayed. Menu Display • OFF: The main menu is not displayed. • ON: Broadcasting menu is enable for guest. Channel Menu Display Menu OSD •...
  • Page 31 Quick Settings Editor Edit the items to be displayed in Quick Settings and change their order. Samsung Account Create and manage your own Samsung account. Universal Remote Setting Run the Universal remote setup function. This function is only available when set to Hospitality Mode: Interactive, SI Vender:...
  • Page 32 Hotel Option menu Item Description Disable entry to Hotel Option menu. Factory Lock • ON: The password is needed before entering Hotel Option menu. • OFF: Disable this function. Enable or disable password input popup window. If this option is set to off, the TV will Password Popup not display the password input popup window when entering the Hotel Option menu.
  • Page 33 • Start Sound Test: Use this test when you experience a problem with your TV's sound. • Signal Information: Show digital broadcasting signal information. • Reset Smart Hub: Reset the Smart Hub and Samsung account settings stored on System your TV.
  • Page 34 Hotel Option menu Item Description Enrollment Lets you enroll the TV with LYNK Cloud solution. LYNK Cloud Enrollment Status Check the status of the TV enrollment in the LYNK Cloud service. When the AC power cord is plugged in and the power is off, this option maintains the Virtual Standby Mode TV's important features even after the screen is off.
  • Page 35: Usb Cloning

    USB Cloning Hotel Option menu > Cloning The USB cloning function lets you download user-configured settings (Picture, Sound, Broadcasting, and Hotel Option menu) from one TV to a USB device, and then upload these settings from the USB device to other TV sets. This lets you create a standard file of settings and distribute that standard file to all the TVs in your facility.
  • Page 36: Settings Cloned In The Hotel Option Menu

    Cloned or not Hospitality Mode Standalone / Interactive (Default : Standalone) Interactive: Samsung / 2M / Locatel / VDA / VDA-S / Acentic / Sustinere / Quadriga / ETV / Ibahn / Magilink SI Vendor / Otrum / Siemens / Amino / MDC / Enseo...
  • Page 37 Smart Features ― Quick Settings Editor ― Samsung Account ― Universal Remote Setting ― Universal Universal Remote Type Samsung / SI Remote Universal Remote Icon DL ― FactoryLock On / Off Password Popup On / Off Password Input ― Password Setting ―...
  • Page 38: Setting Auto Initialize

    Setting Auto Initialize O Hotel Option menu > Cloning > Setting Auto Initialize When you clone settings from one TV to another, you clone both the guest side menu and hotel side menu settings: Picture, Sound, Broadcasting, and Hotel Option menu. This lets you set nearly all of the menu values on your hospitality TVs to the same, standard settings.
  • Page 39 Menu Item R-Gain G-Gain B-Gain 2 Point R-Offset G-Offset B-Offset White Balance Reset 20 Point Interval 20 Point Settings Green Blue Reset Picture Expert Settings Gamma BT.1886 ST.2084 Shadow Detail Colour Space Colour Gamut Colour Colour Space Settings Green Blue Reset Reset Picture English - 39...
  • Page 40 Menu Item TV Speaker Sound Output Receiver (Optical) Bluetooth Speaker List Standard Sound Mode Adaptive Sound Amplify Wi-Fi Speaker Surround Setup Balance Sound Equaliser HDMI-eARC Mode Digital Output Audio Format Digital Output Audio Delay Expert Settings Dolby Atmos Auto Volume Sound Feedback Simultaneous Optical Output Reset Sound...
  • Page 41 Menu Item Auto Tuning Auto Tuning Settings Aerial Common Interface Dual Sound Service Provider Service Provider Info & Settings Manual Scan Fine Tune Transfer Channel List Broadcasting Delete CAM Operator Profile Satellite System Teletext Language Settings Expert Settings TVkey Interface Audio Language Primary Audio Audio Language...
  • Page 42 Time Clock Time Offset Time Time Zone System Manager Sleep Timer Alarm Language General Samsung Account Change PIN Programme Rating Lock Apply Channel Lock Parental Settings Channel Lock Settings App Lock Settings Brightness Optimisation Minimum Brightness Brightness Reduction Motion Lighting...
  • Page 43: Updating The Tv's Software

    Updating the TV’s Software DO NOT turn off the TV’s power until the update is complete. The TV will turn off and on automatically after completing the software update. Video and audio settings will be reset to their defaults after a software update. To easily reset the settings after software update, we recommend you to copy the TV's settings.
  • Page 44: Editing Channels

    09 Editing Channels Using Channel Editor O Hotel Option menu > Channel > Channel Editor Using Channel Editor you can edit the channels stored in the TV's memory. • Change the channel numbers and names, edit the channel language and channel genre and delete channels. •...
  • Page 45 Editing the Channel Number Change the channel number of a channel you select. To change a channel number, follow these steps: 1. Select a channel on the Channel Edit screen. 2. Use the directional buttons on the remote control, move the focus to Edit Channel Number, and press the Select button.
  • Page 46 Assigning the Channel Number to the external device The external device source of the TV are displayed in the last page of the Channel Editor menu as shown below. > 1. Select a external device source on the Channel Edit screen. 2.
  • Page 47: Specifications And Other Information

    10 Specifications and Other Information Specifications Model Name HG43BU800E HG50BU800E Display Resolution 3840 x 2160 3840 x 2160 Screen Size 43 inches 50 inches Measured Diagonally 108 cm 125 cm Sound (Output) 20 W 20 W Dimensions (W x H x D) Body 965.5 x 559.9 x 25.7 mm...
  • Page 48: Environmental Considerations

    Environmental Considerations Operating Temperature 10 °C to 40 °C (50 °F to 104 °F) Operating Humidity 10 % to 80 %, non-condensing Storage Temperature -20 °C to 45 °C (-4 °F to 113 °F) Storage Humidity 5 % to 95 %, non-condensing Notes •...
  • Page 49: Supported Resolutions For Uhd Input Signals

    Supported Resolutions for UHD Input Signals • Resolution: 3840 x 2160p, 4096 x 2160p If Input Signal Plus is set to Off Colour Depth / Frame rate (fps) RGB 4:4:4 YCbCr 4:4:4 YCbCr 4:2:2 YCbCr 4:2:0 Chroma Sampling 50 / 60 8 bit If Input Signal Plus is set to On Colour Depth /...
  • Page 50: Supported Resolutions For Connecting A Computer

    Supported Resolutions for Connecting a Computer When you use your TV as a computer monitor, you can also select one of the standard resolutions listed in the Resolution column. The TV will automatically adjust to the resolution you choose. Polarity Horizontal Vertical Clock frequency...
  • Page 51 Polarity Horizontal Vertical Clock frequency Mode Resolution Display format (horizontal / frequency (KHz) frequency (Hz) (MHz) vertical) 1920 x 1080i 50 Hz 28.125 50.000 74.250 + / + 1920 x 1080i 60 Hz 33.750 60.000 74.250 + / + *1920 x 1080 100 Hz 112.500 100.000...
  • Page 52: Supported Resolutions For Video Signals

    Supported Resolutions for Video Signals Check the resolutions supported for video signals. Display Horizontal Vertical frequency Clock frequency Polarity (horizontal Mode Resolution format frequency (KHz) (Hz) (MHz) / vertical) 720 (1440) x 576i 50 Hz 15.625 50.000 27.000 - / - 720 (1440) x 480i 60 Hz 15.734...
  • Page 53: Read Before Using The Internet Function

    Read Before Using the Internet Function Read this information before using the Internet function. • File download is not supported. • The Internet function may not be able to access certain websites, including websites operated by certain companies. • The TV does not support playback of flash videos. •...
  • Page 54: Dimensions

    Dimensions – The displayed image may differ from your TV, depending on the model. – Detailed dimensions can be checked at Displaysolutions.samsung.com. Front view / Side view Unit: inches (mm) (mm) (mm) (mm) (mm) (mm) (mm) (mm) 965.5 559.9 953.0 538.0...
  • Page 55 Rear view Unit: inches (mm) (mm) (mm) 382.8 192.2 167.7 459.2 207.4 237.2 516.1 239.3 269.5 525.5 264.0 267.9 638.4 259.6 300.7 Base Stand detail Unit: inches (mm) (mm) (mm) 37.8 205.6 211.6 50-55 39.9 228.8 217.0 39.8 281.8 217.9 41.9 340.4 235.2...
  • Page 56 HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. in the United States and other countries. Open Source License Notice Open Source used in this product can be found on the following webpage. (https://opensource.samsung.com) English - 56...
  • Page 57 Contact SAMSUNG WORLD WIDE If you have any questions or comments relating to Samsung products, please contact the Samsung service centre. Country Web Site Samsung Service Centre AUSTRIA 0800 72 67 864 (0800-SAMSUNG) www.samsung.com/at/support www.samsung.com/be/support (Dutch) BELGIUM 02-201-24-18 www.samsung.com/be_fr/support (French)

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