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INSTALL GUIDE
Thank you for purchasing this Samsung product.
To receive more complete service, please register your product at www.samsung.com
Model
HG43BU800AJ HG50BU800AJ HG55BU800AJ
HG65BU800AJ HG75BU800AJ
Serial No.

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Summary of Contents for Samsung HG55BU800AJ

  • Page 1 INSTALL GUIDE HG43BU800AJ HG50BU800AJ HG55BU800AJ HG65BU800AJ HG75BU800AJ Thank you for purchasing this Samsung product. To receive more complete service, please register your product at www.samsung.com Model Serial No.
  • Page 2: Before Reading This Install Guide

    Before Reading This Install Guide This TV B2B (Business to Business) model is designed for hotels or the other hospitality businesses, supports a variety of special functions, and lets you limit some user (guest) controls. Figures and illustrations in this Install Guide are provided for reference only and may differ from the actual product appearance.
  • Page 3: Warning! Important Safety Instructions

    Warning! Important Safety Instructions Please read the Safety Instructions before using your TV. Refer to the table below for an explanation of symbols which may be on your Samsung product. Class II product: This symbol indicates that a CAUTION safety connection to electrical earth (ground) is not required.
  • Page 4 • Be sure to contact an authorised Samsung service centre for information if you intend to install your TV in a location with heavy dust, high or low temperatures, high humidity, chemical substances, or where it will operate 24 hours a day such as in an airport, a train station, etc.
  • Page 5: Table Of Contents

    (Samsung Smart Remote) ---------------------------------------------------------------------------- Pairing the TV to the Samsung Smart Remote ---------------------------------------------------------------------------- Charging the battery ---------------------------------------------------------------------------- Controlling external devices with a Samsung Smart Remote - Using the Universal Remote Downloading the Universal Remote icon ---------------------------------------------------------------------------- Initial Setup Using the TV Controller...
  • Page 6 Connections Connecting to your Internet network ---------------------------------------------------------------------------- Connecting the TV to a SBB or STB ---------------------------------------------------------------------------- Setting the Hotel Option menu Hotel Option menu items ---------------------------------------------------------------------------- USB Cloning ---------------------------------------------------------------------------- Settings Cloned in the Hotel Option menu ---------------------------------------------------------------------------- Setting Auto Initialize ---------------------------------------------------------------------------- Updating the TV’s Software ----------------------------------------------------------------------------...
  • Page 7: What's In The Box

    (a) An engineer is called out at your request, but it is found that the product has no defect (i.e., where the user manual has not been read). (b) You bring the unit to the Samsung service centre, but it is found that the product has no defect (i.e., where the user manual has not been read).
  • Page 8: Installing The Led Tv Stand

    Installing the LED TV Stand Assembling the Stand and Components When installing the stand, use the provided components and parts. Stand Holder-Cable x 2 25 mm • Place a soft cloth over the table to protect the TV, and then place the TV so that its screen faces down toward the table surface.
  • Page 9 75" • Insert the Stands into the slot on the bottom of the TV. • Slide and assemble it to the end line in the direction of arrow. 43″ 50-75″ NOTE • Make sure to distinguish between the front and back of each component when assembling them. •...
  • Page 10: Installing The Wall Mount Kit

    For detailed information on installing the wall mount, see the instructions provided with the wall mount. Contact a technician for assistance when installing the wall mount bracket. Samsung Electronics is not responsible for any damage to the product or injury to yourself or others if you select to install the TV on your own.
  • Page 11: Wall Mount Kit Specifications (Vesa)

    • When you install your TV with a stand or a wall mount, we strongly recommend you use parts provided by Samsung Electronics only. Using parts provided by another manufacturer may cause difficulties with the product or result in injury caused by the product falling.
  • Page 12: The Samsung Smart Remote

    Remote) • The images, buttons, and functions of the Remote Control may differ with the model or geographical area. • The Universal Remote function operates normally only when you use the Samsung Smart Remote that comes with the TV. • A button without a description in the image below is not supported on the product.
  • Page 13: Pairing The Tv To The Samsung Smart Remote

    Pairing the TV to the Samsung Smart Remote When you turn on the TV for the first time, the Samsung Smart Remote pairs to the TV automatically. If the Samsung Smart Remote does not pair to the TV automatically, point it at the remote control sensor of the TV, and then press and hold the buttons...
  • Page 14: Controlling External Devices With A Samsung Smart Remote - Using

    Remote Setting. The Universal Remote Setup screen appears. Select Start to setup your Samsung Smart Remote as a universal remote for easy control of all your devices. Before you start, turn – Hotel Option menu > Universal Remote > Universal on the device that you want to add.
  • Page 15 New Setup • This function may not be supported depending on the model or geographical area. • You can also use the Anynet+ (HDMI-CEC) function to operate external Samsung devices with your TV's remote control without any additional setup. • Specific external devices connected to the TV may not support the universal remote feature.
  • Page 16: Downloading The Universal Remote Icon

    Downloading the Universal Remote icon 1. Store the following files in the root directory of your USB device: File name File type File Size App tile stb_app_icon jpg, png 245 x 138, 2MB Source icon stb_source_icon jpg, png 66 x 66 to 135 x 135, 2MB stb_source_icon.jpg Sources Remote Access...
  • Page 17: Initial Setup

    04 Initial Setup When you turn on your TV for the first time, it immediately starts the Initial Setup. Follow the instructions displayed on the screen and configure the TV's basic settings to suit your viewing environment. If you already completed the Initial Setup, run the Initial Setup again using the following menu. •...
  • Page 18: Using The Tv Controller

    Control menu appears when the TV Controller button is pressed while the TV is On. For more information about its usage, refer to the figure below. • The screen may dim if the protective film on the SAMSUNG logo or the bottom of the TV is not detached. Please remove the protective film.
  • Page 19: The Connection Panel

    – It is recommended that the external device of the HDMI 1.3 or 1.4 version will be used with this TV. If you meet the compatible problem like no sound or the abnormal screen or etc with the device of the HDMI 1.2 version, contact to the Samsung customer care centre. English - 19...
  • Page 20 ④ AV IN – Connects the video / audio. – Connect the RCA audio cables (optional) to [R - AUDIO - L] at the back of the TV set and the other ends to the corresponding audio out jacks on the DVD Player. ⑤...
  • Page 21: Connecting To Your Internet Network

    The LAN Port on the Wall LAN Cable (Not Supplied) • This TV supports the IEEE 802.11 a /b /g /n /ac communication protocols. Samsung recommends using IEEE 802.11n. Otherwise, when you play video over a network connection, the video may not play smoothly.
  • Page 22 • Authentication Modes: WEP, WPAPSK, WPA2PSK • Encryption Types: WEP, TKIP, AES In compliance with the Wi-Fi certification specifications, Samsung TVs do not support WEP or TKIP security encryption in networks running in the 802.11n mode. If the wireless access point supports WPS (Wi-Fi Protected Setup), you can connect the TV to your network using PBC (Push Button Configuration) or a PIN (Personal Identification Number).
  • Page 23: Connecting The Tv To A Sbb Or Stb

    STB (SBB) side Confirm the code on the Code Label. Cable code Pin assign SI Vendor TV SIDE STB (SBB) SIDE 1: NC BN39-02462A SAMSUNG and 1: TX 2: GND GREEN 2: RX 3: TX WHITE 3: IR (Colour: BLACK)
  • Page 24: Setting The Hotel Option Menu

    07 Setting the Hotel Option menu To access the Hotel Option menu, press the following buttons on the remote control: 1. Press the button. 2. Press the up directional button. 3. Press the down directional button. 4. Press the Select button. To control the TV functions in the Hotel Option menu, the TV has the Standalone mode.
  • Page 25: Hotel Option Menu Items

    • Interactive: TV works with an SI STB or SBB. • Standalone: TV works alone, without an SI STB or SBB. • Interactive: Samsung / 2M / Locatel / VDA / VDA-S / Acentic / Sustinere / SI Vendor Quadriga / ETV / IBahn / Magilink / Otrum / Siemens / Amino / MDC / Enseo •...
  • Page 26 Hotel Option menu Item Description Gives you direct, immediate access to some of the channel menu functions on the Channel Setup Broadcasting menu such as Audio Options, Service Provider etc. Lets you edit the channels stored in the TV's memory. •...
  • Page 27 Hotel Option menu Item Description Picture Menu Lock ON or OFF the Picture menu. • ON: The main menu is displayed. Menu Display • OFF: The main menu is not displayed. • ON: Broadcasting menu is enable for guest. Channel Menu Display Menu OSD •...
  • Page 28 Quick Settings Editor Edit the items to be displayed in Quick Settings and change their order. Samsung Account Create and manage your own Samsung account. Universal Remote Setting Run the Universal remote setup function. This function is only available when set to Hospitality Mode: Interactive, SI Vender:...
  • Page 29 Hotel Option menu Item Description Disable entry to Hotel Option menu. Factory Lock • ON: The password is needed before entering Hotel Option menu. • OFF: Disable this function. Enable or disable password input popup window. If this option is set to off, the TV will Password Popup not display the password input popup window when entering the Hotel Option menu.
  • Page 30 • Start Sound Test: Use this test when you experience a problem with your TV's sound. • Signal Information: Show digital broadcasting signal information. • Reset Smart Hub: Reset the Smart Hub and Samsung account settings stored on System your TV.
  • Page 31 Hotel Option menu Item Description Enrollment Lets you enroll the TV with LYNK Cloud solution. LYNK Cloud Enrollment Status Check the status of the TV enrollment in the LYNK Cloud service. When the AC power cord is plugged in and the power is off, this option maintains the Virtual Standby Mode TV's important features even after the screen is off.
  • Page 32: Usb Cloning

    USB Cloning Hotel Option menu > Cloning The USB cloning function lets you download user-configured settings (Picture, Sound, Broadcasting, and Hotel Option menu) from one TV to a USB device, and then upload these settings from the USB device to other TV sets. This lets you create a standard file of settings and distribute that standard file to all the TVs in your facility.
  • Page 33: Settings Cloned In The Hotel Option Menu

    Cloned or not Hospitality Mode Standalone / Interactive (Default : Standalone) Interactive: Samsung / 2M / Locatel / VDA / VDA-S / Acentic / Sustinere / Quadriga / ETV / Ibahn / Magilink SI Vendor / Otrum / Siemens / Amino / MDC / Enseo...
  • Page 34 Ambient Editable On / Off Smart Service Terms & Policy ― Smart Features ― Quick Settings Editor ― Samsung Account ― Universal Remote Setting ― Universal Universal Remote Type Samsung / SI Remote Universal Remote Icon DL ― English - 34...
  • Page 35 Menu Item Sub Item Cloned or not FactoryLock On / Off Password Popup On / Off Password Input ― Password Setting ― Security Password Reset ― Security Mode On / Off Enable / Disable HDMI Enable / Disable DRM Mode OFF/ LYNK DRM Self Diagnosis for STB SI Vendor...
  • Page 36: Setting Auto Initialize

    Setting Auto Initialize O Hotel Option menu > Cloning > Setting Auto Initialize When you clone settings from one TV to another, you clone both the guest side menu and hotel side menu settings: Picture, Sound, Broadcasting, and Hotel Option menu. This lets you set nearly all of the menu values on your hospitality TVs to the same, standard settings.
  • Page 37 Menu Item R-Gain G-Gain B-Gain 2 Point R-Offset G-Offset B-Offset White Balance Reset 20 Point Interval 20 Point Settings Green Picture Expert Settings Blue Reset Gamma BT.1886 Shadow Detail Colour Space Colour Colour Space Settings Green Blue Reset Reset Picture English - 37...
  • Page 38 Menu Item TV Speaker Sound Output Receiver (Optical) Bluetooth Speaker List Standard Sound Mode Amplify Wi-Fi Speaker Surround Setup Balance Equaliser Sound HDMI-eARC Mode Digital Output Audio Format Digital Output Audio Delay Expert Settings Dolby Atmos Auto Volume Sound Feedback Simultaneous Optical Output Reset Sound Device Name...
  • Page 39 Menu Item Auto Tuning Dual Sound Service Provider Service Provider Info & Settings Audio Language Broadcasting Primary Audio Audio Language Language Settings Expert Settings Audio Options Secondary Audio Language Audio Format Voice Guide Volume Voice Guide Settings Speed Pitch TV Background Volume Subtitle Subtitle Mode General &...
  • Page 40 Date Clock Time Time Time Offset Time Zone System Manager Sleep Timer Alarm Language Samsung Account Change PIN Programme Rating Lock General & Privacy Apply Channel Lock Parental Settings Channel Lock Settings App Lock Settings Brightness Optimisation Minimum Brightness Brightness Reduction...
  • Page 41: Updating The Tv's Software

    Updating the TV’s Software DO NOT turn off the TV’s power until the update is complete. The TV will turn off and on automatically after completing the software update. Video and audio settings will be reset to their defaults after a software update. To easily reset the settings after software update, we recommend you to copy the TV's settings.
  • Page 42: Editing Channels

    08 Editing Channels Using Channel Editor O Hotel Option menu > Channel > Channel Editor Using Channel Editor you can edit the channels stored in the TV's memory. • Change the channel numbers and names, edit the channel language and channel genre and delete channels. •...
  • Page 43 Editing the Channel Number Change the channel number of a channel you select. To change a channel number, follow these steps: 1. Select a channel on the Channel Edit screen. 2. Use the directional buttons on the remote control, move the focus to Edit Channel Number, and press the Select button.
  • Page 44 Assigning the Channel Number to the external device The external device source of the TV are displayed in the last page of the Channel Editor menu as shown below. > 1. Select a external device source on the Channel Edit screen. 2.
  • Page 45: Specifications And Other Information

    1118.3 x 683.6 x 228.8 mm Weight Without Stand 8.4 kg 11.5 kg With Stand 8.7 kg 11.8 kg Model Name HG55BU800AJ HG65BU800AJ Display Resolution 3840 x 2160 3840 x 2160 Screen Size Measured Diagonally 55 inches 65 inches Sound (Output)
  • Page 46: Environmental Considerations

    Environmental Considerations Operating Temperature 10 °C to 40 °C (50 °F to 104 °F) Operating Humidity 10 % to 80 %, non-condensing Storage Temperature -20 °C to 45 °C (-4 °F to 113 °F) Storage Humidity 5 % to 95 %, non-condensing Notes •...
  • Page 47: Supported Resolutions For Uhd Input Signals

    Supported Resolutions for UHD Input Signals • Resolution: 3840 x 2160p, 4096 x 2160p If Input Signal Plus is set to Off Colour Depth / Frame rate (fps) RGB 4:4:4 YCbCr 4:4:4 YCbCr 4:2:2 YCbCr 4:2:0 Chroma Sampling 50 / 60 8 bit If Input Signal Plus is set to On Colour Depth /...
  • Page 48: Supported Resolutions For Connecting A Computer

    Supported Resolutions for Connecting a Computer When you use your TV as a computer monitor, you can also select one of the standard resolutions listed in the Resolution column. The TV will automatically adjust to the resolution you choose. Polarity Horizontal Vertical Clock frequency...
  • Page 49 Polarity Horizontal Vertical Clock frequency Mode Resolution Display format (horizontal / frequency (KHz) frequency (Hz) (MHz) vertical) 1920 x 1080i 50 Hz 28.125 50.000 74.250 + / + 1920 x 1080i 60 Hz 33.750 60.000 74.250 + / + *1920 x 1080 100 Hz 112.500 100.000...
  • Page 50: Supported Resolutions For Video Signals

    Supported Resolutions for Video Signals Check the resolutions supported for video signals. Display Horizontal Vertical frequency Clock frequency Polarity (horizontal Mode Resolution format frequency (KHz) (Hz) (MHz) / vertical) 720 (1440) x 576i 50 Hz 15.625 50.000 27.000 - / - 720 (1440) x 480i 60 Hz 15.734...
  • Page 51: Read Before Using The Internet Function

    Read Before Using the Internet Function Read this information before using the Internet function. • File download is not supported. • The Internet function may not be able to access certain websites, including websites operated by certain companies. • The TV does not support playback of flash videos. •...
  • Page 52: Dimensions

    Dimensions – The displayed image may differ from your TV, depending on the model. – Detailed dimensions can be checked at Displaysolutions.samsung.com. Front view / Side view Unit: inches (mm) (mm) (mm) (mm) (mm) (mm) (mm) (mm) 965.5 559.9 953.0 538.0...
  • Page 53 Rear view Unit: inches (mm) (mm) (mm) 382.8 192.2 167.7 459.2 207.4 237.2 516.1 239.3 269.5 525.5 264.0 267.9 638.4 259.6 300.7 Base Stand detail Unit: inches (mm) (mm) (mm) 37.8 205.6 211.6 50-55 39.9 228.8 217.0 39.8 281.8 217.9 41.9 340.4 235.2...
  • Page 54: Licences

    HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. in the United States and other countries. Open Source License Notice Open Source used in this product can be found on the following webpage. (https://opensource.samsung.com) English - 54...
  • Page 55 Contact SAMSUNG WORLD WIDE If you have any questions or comments relating to Samsung products, please contact the Samsung service centre. Country/Area Website Samsung Service Centre www.samsung.com/hk/support (Chinese) HONG KONG 3698 4698 www.samsung.com/hk_en/support (English) www.samsung.com/hk/support (Chinese) MACAU 0800 333 www.samsung.com/hk_en/support (English) ©...

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