Bosch WAV28MH0BY User Manual And Installation Instructions
Bosch WAV28MH0BY User Manual And Installation Instructions

Bosch WAV28MH0BY User Manual And Installation Instructions

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Washing machine
WAV28MH0BY
[en]
User manual and installation
instructions

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Summary of Contents for Bosch WAV28MH0BY

  • Page 1 Washing machine WAV28MH0BY [en] User manual and installation instructions...
  • Page 2: Table Of Contents

    Table of contents 1 Safety ..........   4 10 Before using for the first time........   32 1.1 General information.... 4 10.1 Starting an empty washing 1.2 Intended use....... 4 cycle ........ 32 1.3 Restriction on user group... 4 1.4 Safe installation ...... 5 11 Laundry........   33 1.5 Safe use ........ 7 11.1 Preparing the laundry ..... 33 1.6 Safe cleaning and mainten-...
  • Page 3 14 Childproof lock......   40 17.7 Cleaning the water outlet 14.1 Activating the childproof hose at the siphon .... 52 lock ......... 40 17.8 Cleaning the water inlet fil- 14.2 Deactivating the childproof ter ........... 52 lock ......... 40 18 Troubleshooting.......    54 15 Home Connect ......   40 19 Transportation, storage and 15.1 Home Connect settings.. 41 disposal ........
  • Page 4: Safety

    en Safety 1 Safety Observe the following safety instructions. 1.1 General information ¡ Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe for future reference or for the next owner. ¡ Do not connect the appliance if it has been damaged in transit. 1.2 Intended use Only use this appliance: ¡...
  • Page 5: Safe Installation

    Safety en 1.4 Safe installation Take note of the safety instructions when installing the appliance. WARNING ‒ Risk of electric shock! Improper installation is dangerous. ▶ Connect and operate the appliance only in accordance with the specifications on the rating plate. ▶ Connect the appliance to a power supply with alternating cur- rent only via a properly installed socket with earthing.
  • Page 6 en Safety WARNING ‒ Risk of injury! The high weight of the appliance may result in injury when lifted. ▶ Do not lift the appliance on your own. If this appliance is not correctly installed in a washer-dryer stack, the installed appliance may fall. ▶...
  • Page 7: Safe Use

    Safety en ▶ Wear protective gloves when installing and transporting the ap- pliance. 1.5 Safe use WARNING ‒ Risk of electric shock! If the appliance or the power cord is damaged, this is dangerous. ▶ Never operate a damaged appliance. ▶ Never pull on the power cord to unplug the appliance. Always unplug the appliance at the mains.
  • Page 8 en Safety WARNING ‒ Risk of poisoning! Detergents and care products may result in poisoning if con- sumed. ▶ If accidentally swallowed, seek medical advice. ▶ Keep detergents and care products out of the reach of children. WARNING ‒ Risk of explosion! Laundry that has been pretreated with cleaning agents that con- tain solvents may cause an explosion in the appliance.
  • Page 9: Safe Cleaning And Maintenance

    Safety en CAUTION ‒ Risk of chemical burns! If the detergent drawer is opened, detergent and care products may spray out from the appliance. Contact with eyes or skin may cause irritation. ▶ Rinse eyes and/or skin thoroughly with clean water if they come into contact with detergents or care products.
  • Page 10: Preventing Material Damage

    en Preventing material damage Make sure that the valve housing ▶ Preventing material damage 2 Preventing material for the water inlet hose does not come into contact with its sur- damage roundings and is not subjected to any external forces. Follow these instructions to avoid ma- Preventing material damage Ensure that the inner diameter of terial damage and damage to the ap-...
  • Page 11: Environmental Protection And Saving Energy

    Environmental protection and saving energy en Do not use hard scouring pads or Add → Page 35 detergent based on ▶ cleaning sponges. the laundry's degree of soiling. Clean the appliance with nothing ▶ a For light to normal soiling, a smal- but water and a soft, damp cloth. ler amount of detergent is suffi- Remove all detergent residue, ▶...
  • Page 12: Energy Saving Mode

    en Installation and connection ATTENTION! 3.3 Energy saving mode Objects remaining in the drum that If you do not use the appliance for an are not designed for operation with extended period, it automatically the appliance may cause material switches to energy-saving mode. All damage and damage to the appli- displays go out and Start/Reload ...
  • Page 13: Contents Of Package

    Installation and connection en 4.2 Contents of package After unpacking all parts, check for any damage in transit and completeness of the delivery. Washing machine WARNING Risk of electric shock! Accompanying documents The appliance contains live parts. Touching live parts is dangerous. Elbow for fixing the water out- Do not operate the appliance ▶...
  • Page 14: Removing The Transit Bolts

    en Installation and connection ATTENTION! Installation loca- Requirements If the appliance is installed in areas tion exposed to frost or outdoors, frozen On a wall Do not trap the residual water may damage the appli- hoses between ance and frozen hoses may crack or the wall and the split.
  • Page 15: Connecting The Appliance

    Installation and connection en Unscrew and remove all four Put on the four cover caps. screws for the transit bolts with a WAF 13 wrench. Press down on the four cover caps. Pull the power cord out of the holder. 4.5 Connecting the appliance Remove the four sleeves.
  • Page 16: Aligning The Appliance

    en Installation and connection Connect the water inlet hose to a Drainage into a Fix and secure tap (26.4 mm = 3/4"). washbasin the water outlet using an elbow. ¾˝ min. 10 mm Drainage into a Fix and secure plastic pipe with the water outlet min.
  • Page 17: Connecting The Appliance To The Electricity Supply

    Installation and connection en To align the appliance, turn the ap- The connection details of the appli- pliance feet. Check that the appli- ance can be found under Tech- ance is level using a spirit level. nical data → Page 68. Check the mains plug is inserted properly.
  • Page 18 en Familiarising yourself with your appliance Familiarising yourself with your appliance 5 Familiarising yourself with your appliance Familiarising yourself with your appliance 5.1 Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured.
  • Page 19: Familiarising Yourself With

    Familiarising yourself with your appliance en 5.2 Detergent drawer Measuring aid for liquid deter- gent → "Using a measuring aid for liquid detergent", Page 37 Compartment II: ¡ Detergent for main wash ¡ Water softener ¡ Bleach ¡ Stain remover Compartment ¡ Fabric softener ¡...
  • Page 20: Display

    en Display Display 6 Display The display shows the current settings, options or relevant information. Display Display Designation Description 0:40 Programme dura- Approximate expected programme dura- tion/programme tion or programme time remaining. time remaining "Ready in" time The programme end has been set and the remaining number of hours is displayed.
  • Page 21 Display en Display Designation Description End of pro- Programme status gramme Childproof lock ¡ lights up: The childproof lock is activ- ated. ¡ flashes: The childproof lock is activated and the appliance has been operated. → "Deactivating the childproof lock", Page 40 Blood The stain type is activated.
  • Page 22: Buttons

    en Buttons Buttons 7 Buttons The selection of programme settings depends on the programme that is set. Buttons You can see the selection options for each programme in the overview for → "Programmes", Page 24. Button Selection Description Start/Reload  ¡ Start Start, cancel or pause the pro- gramme.
  • Page 23 Buttons en Button Selection Description Remote Start  ¡ Activate If you briefly press the button, the ap- pliance will be enabled for remote ¡ Deactivate start via the Home Connect app ¡ Open the If you press the button for approx. 3 Home Connect seconds, the Home Connect menu menu...
  • Page 24 en Programmes ⁠ Intensive Plus  ⁠ Prewash  Spin Speed Reduc- ⁠ tion  (Rinse Hold) ⁠ Extra Rinse  ⁠ ⁠   AntiStain ⁠ SpeedPerfect  Max. spin speed (rpm) 1400 Max. temperature (°C) Max. load (kg)
  • Page 25 Programmes en – Intensive Plus  – Prewash  Spin Speed Reduc- – tion  (Rinse Hold) – Extra Rinse  – ⁠   AntiStain – SpeedPerfect  Max. spin speed (rpm) 1400 – Max. temperature (°C) Max. load (kg)
  • Page 26 en Programmes – Intensive Plus  Prewash  Spin Speed Reduc- tion  (Rinse Hold) Extra Rinse  ⁠   AntiStain – SpeedPerfect  Max. spin speed (rpm) 1200 1400 Max. temperature (°C) Max. load (kg)
  • Page 27 Programmes en – – – Intensive Plus  – – – Prewash  Spin Speed Reduc- – tion  (Rinse Hold) – – Extra Rinse  – – – ⁠   AntiStain – – – SpeedPerfect  Max. spin speed (rpm) 1400 1400 – – Max. temperature (°C) Max.
  • Page 28 en Programmes – Intensive Plus  – Prewash  Spin Speed Reduc- – tion  (Rinse Hold) – Extra Rinse  – ⁠   AntiStain – SpeedPerfect  Max. spin speed (rpm) 1200 1200 – Max. temperature (°C) Max. load (kg)
  • Page 29 Programmes en Intensive Plus  Prewash  Spin Speed Reduc- tion  (Rinse Hold) Extra Rinse  ⁠   AntiStain SpeedPerfect  Max. spin speed (rpm) 1400 Max. temperature (°C) Max. load (kg)
  • Page 30 en Programmes – Intensive Plus  – Prewash  Spin Speed Reduc- ⁠ tion  (Rinse Hold) ⁠ Extra Rinse  – ⁠   AntiStain – – ⁠ SpeedPerfect  Max. spin speed (rpm) 1200 Max. temperature (°C) Max. load (kg)
  • Page 31 Programmes en Intensive Plus  Prewash  Spin Speed Reduc- tion  (Rinse Hold) Extra Rinse  ⁠   AntiStain SpeedPerfect  Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 32: Accessories

    en Accessories Accessories 9 Accessories Use original accessories. These have been made especially for your appliance. Accessories Order number Water inlet hose exten- Extend the water inlet WMZ2381 sion hose for cold water or AquaStop (approx. 2.50 Fixing brackets Improves the stability of WMZ2200 the appliance.
  • Page 33: Laundry

    Laundry en Pour washing powder into com- Laundry 11 Laundry partment II. Laundry 11.1 Preparing the laundry Note: Please read the information in the Safety → Page 4 and Preventing material damage → Page 10 sections to ensure that you use the appliance safely. ATTENTION! Objects remaining in the laundry may damage the laundry and the drum.
  • Page 34: Sorting Laundry

    en Laundry Wash laundry of the same 11.2 Sorting laundry type of fabric and fibre to- Note: Please read the information in gether. the Safety → Page 4 and Preventing – Care symbols on the care labels material damage → Page 10 sections → Page 34 to ensure that you use the appliance –...
  • Page 35: Detergents And Care

    Detergents and care products en Notes Detergents and care products 12 Detergents and care ¡ only use liquid detergents that are self-flowing products ¡ Do not mix different liquid deter- gents Detergents and care products Note: Please read the information in ¡ Do not mix detergent and fabric the Safety → Page 4 and Preventing softener material damage → Page 10 sections...
  • Page 36: Basic Operation

    en Basic operation Water hardness Hardness range Total hardness in mmol/ German degrees in °dH soft (I) 0–1.5 0–8.4 medium (II) 1.5– 2.5 8.4–14 hard (III) over 2.5 over 14 Example of a manufacturer's instructions for detergent These example values refer to a standard load of 4–5 kg.
  • Page 37: Adjusting The Programme Settings

    Basic operation en 13.3 Adjusting the pro- 13.5 Using a measuring aid gramme settings for liquid detergent Requirement: A programme has If you order the measuring aid as an been set. accessory, you must use the measur- ing aid. → "Setting a programme", Page 36 Pull out the detergent drawer. Adjust the programme settings.
  • Page 38: Use The Measuring Aid For Liquid Detergent

    en Basic operation Insert the detergent drawer. Push in the detergent drawer. 13.7 Adding detergent and care product Notes ¡ Please read the information in the Safety → Page 4 and Preventing material damage → Page 10 sec- tions to ensure that you use the appliance safely. ¡...
  • Page 39: Adding Laundry

    Basic operation en To pause the programme, after ap- 13.12 Resuming the pro- prox. 10 minutes, press Start/Re- gramme when the pro- load  gramme status is Rinse To resume the programme, after Hold the desired soaking time, press Start/Reload  Set the ⁠   Spin or ⁠...
  • Page 40: Childproof Lock

    en Childproof lock Wipe the rubber gasket dry and re- So that the programme currently move any foreign objects. running is not cancelled, the pro- gramme selector must be set to the initial programme. goes out in the display. Home Connect 15 Home Connect This appliance is network-capable.
  • Page 41: Home Connect

    Home Connect  en ¡ Operating the appliance on the ap- pliance itself always takes priority. During this time it is not possible to operate the appliance using the Home Connect app. 15.1 Home Connect settings Adapt Home Connect to your needs. You can find the Home Connect set- tings in the basic settings for your ap- pliance.
  • Page 42: Connecting Your Appliance To The Home Connect App

    en Home Connect flashes in the display. Carry out the steps in the Home Connect app to connect the a The appliance now sets up its own appliance. Wi-Fi network with the name (SSID) HomeConnect. a If the display shows con and lights up permanently, the appli- ance is connected to the home network.
  • Page 43: Connecting The Appliance To The Energy Manager

    Home Connect  en Requirement: The smart energy sys- 15.5 Connecting the appli- tem (energy manager) cannot start ance to the energy man- your appliance until it is connected to ager the appliance. Set the programme you require. If you connect the appliance to the smart energy system (energy man- Press - Finished in ...
  • Page 44: Deactivating Wi-Fi On The Appliance

    en Home Connect Press Start/Reload  repeatedly Set the programme to position 5. until the display shows On. a The display shows rES. a Wi-Fi is activated. Press Start/Reload  a The display shows YES. Note: If Wi-Fi is activated, the appli- ance will not switch itself off automat- Press Start/Reload ...
  • Page 45 Home Connect  en ¡ Security certificate of the Wi-Fi communication module (to ensure a secure data connection). ¡ The current software and hardware version of your appliance. ¡ Status of any previous reset to factory settings. This initial registration prepares the Home Connect functions for use and is only required when you want to use the Home Connect functions for...
  • Page 46: Basic Settings

    en Basic settings Basic settings 16 Basic settings You can configure the appliance to meet your needs. Basic settings 16.1 Overview of basic settings Below is an overview of the basic settings on your appliance. Basic setting Programme posi- Value Description tion End signal 0 (off) Set the volume of 1 (quiet)
  • Page 47: Changing The Basic Set- Tings

    Cleaning and servicing en 16.2 Changing the basic set- with nothing but water and a tings damp cloth. Set the programme selector to po- Remove all de- Fresh deposits sition 1. tergent residue, are easier to re- spray residue or move without other residues leaving any immediately.
  • Page 48: Descaling

    en Cleaning and servicing Pull out the detergent drawer. Fit the insert and lock it into place. Press down on the insert and re- move the detergent drawer. Cleaning the opening for the deter- gent drawer. Press out the insert upwards from below.
  • Page 49: Cleaning The Drain Pump

    Cleaning and servicing en Slide a sufficiently large receptacle 17.5 Cleaning the drain pump under the opening. Clean the drain pump in the event of faults, e.g. blockages or rattling noises. Emptying the drain pump Note: Please read the information in the Safety → Page 4 and Preventing material damage → Page 10 sections to ensure that you use the appliance safely.
  • Page 50 en Cleaning and servicing Cleaning the drain pump CAUTION - Risk of scalding! When you wash at high temperat- Note: Please read the information in ures, the detergent solution gets the Safety → Page 4 and Preventing hot. material damage → Page 10 sections Do not touch the hot detergent to ensure that you use the appliance ▶...
  • Page 51: Cleaning The Intake Opening In The Rubber Gasket

    Cleaning and servicing en Ensure that both impellers can Insert the maintenance flap and turn. lock it into place. Insert the pump cap. Close the maintenance flap. Ensure that the parts of the ‒ 17.6 Cleaning the intake pump cap are correctly as- sembled.
  • Page 52: Cleaning The Water Outlet Hose At The Siphon

    en Cleaning and servicing Reattach the water outlet hose and 17.7 Cleaning the water outlet secure the connection point using hose at the siphon the hose clamp. If the water outlet hose at the siphon is dirty or the detergent solution is not being pumped out, you must clean these.
  • Page 53 Cleaning and servicing en Remove the water inlet hose from the tap. Clean the filter with a small brush. Connect the water inlet hose and check for leaks.
  • Page 54: Troubleshooting

    en Troubleshooting Troubleshooting 18 Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- Troubleshooting ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Incorrect repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
  • Page 55 Troubleshooting en Fault Cause and troubleshooting "E:36 / -25 / -26" Drain pump is blocked. → "Cleaning the drain pump", Page 49 ▶ "E:38 / -25 / -26" Drain pump is blocked. → "Cleaning the drum", Page 47 ▶ if the fault is displayed again, → "Cleaning the drain pump", Page 49 ▶...
  • Page 56 en Troubleshooting Fault Cause and troubleshooting lights up. Open the door again. Remove any trapped laundry. Close the door. Press Start/Reload  to start the programme. flashes. Door is not closed. Close the door. Press Start/Reload  to start the programme. All other error codes. Malfunction Call the after-sales service.
  • Page 57 Troubleshooting en Fault Cause and troubleshooting The door cannot → "Cancelling the programme", Page 39 ▶ be opened. Water level is too high. Start the ⁠   Drain programme. ▶ Power failure. Open the door using the emergency release. ▶ → "Emergency release", Page 63 The water is not drain- Drain pipe or water outlet hose is blocked.
  • Page 58 en Troubleshooting Fault Cause and troubleshooting Water is not flowing Turn on the tap. ▶ in. Detergent is not The water inlet hose is kinked or jammed. being dispensed. Ensure that the water inlet hose is not kinked or ▶ jammed. The spin cycle runs The unbalanced load detection system eliminates an several times.
  • Page 59 Troubleshooting en Fault Cause and troubleshooting Drum does not turn, Load detection is active. water does not flow in. Not a fault – no action required. ▶ Note: The load detection can take up to two minutes. Heavy foam build-up Detergent dosage is too high. Immediate measure: Mix one tablespoon of fabric ▶...
  • Page 60 en Troubleshooting Fault Cause and troubleshooting Loud noises during Secure the appliance feet. Aligning the appliance ▶ the spin cycle. Transit bolts have not been removed. Removing the transit bolts ▶ Banging noises, rat- Foreign bodies have got into the drain pump. tling in the drain → "Cleaning the drain pump", Page 49 ▶...
  • Page 61 Troubleshooting en Fault Cause and troubleshooting The spin result is not Note: Where possible, mix large and small items in satisfactory. The laun- the drum. Different sized items of laundry distribute dry is too wet/too themselves better during the spin cycle. damp. Start the ⁠...
  • Page 62 en Troubleshooting Fault Cause and troubleshooting Odours have formed Humidity and detergent residue may promote the in the appliance. formation of bacteria. → "Cleaning the drum", Page 47 ▶ If you are not using the appliance, leave the door ▶ and detergent drawer open so that residual water can evaporate.
  • Page 63: Transportation, Storage And Disposal

    Transportation, storage and disposal en Drain the remaining detergent 18.1 Emergency release solution. Releasing the door → "Cleaning the drain pump", Page 49 Requirement: The drain pump is Detach the hoses. empty. → Page 49 ATTENTION! Escaping water may 19.2 Inserting the transit cause material damage. bolts Do not open the door if you can ▶...
  • Page 64: Using The Appliance Again

    en Transportation, storage and disposal Insert all screws into the four 19.4 Disposing of old appli- transit bolts and tighten slightly. ance Valuable raw materials can be re- used by recycling. WARNING Risk of harm to health! Children can lock themselves in the appliance, thereby putting their lives at risk.
  • Page 65: Customer Service

    Customer Service en 20.1 Product number (E-Nr.) Customer Service 20 Customer Service and production number If you have any queries on use, are Customer Service (FD) unable to rectify faults on the appli- You can find the product number (E- ance yourself or if your appliance Nr.) and the production number (FD) needs to be repaired, contact Cus- on the appliance's rating plate.
  • Page 66 en Customer Service during operation and the tap turned on afterwards. The tap only needs to be turned off if you are away from home for a long period, e.g. on holiday for several weeks.
  • Page 67: Consumption Values

    Consumption values en Consumption values 21 Consumption values The following information is provided in accordance with the EU Ecodesign Consumption values Regulation. The values given for programs other than the Eco 40-60 are indicat- ive only and were determined in accordance with the applicable standard EN60456.
  • Page 68: Technical Specifications

    Declaration of Conformity 23 Declaration of Con- standby mode is set (Wi-Fi): formity 5 Min. ¡ Networked Robert Bosch Hausgeräte GmbH Declaration of Conformity standby mode hereby declares that the appliance (Wi-Fi): 1,50 W with Home Connect functionality Water pressure ¡ Minimum: meets the essential requirements and 100 kPa...
  • Page 69: Declaration Of Conformity

    Declaration of Conformity en 5 GHz WLAN (Wi-Fi): For indoor use only.
  • Page 72 Expert advice for your Bosch home appliances, help with problems or a repair from Bosch experts. Find out everything about the many ways Bosch can support you: www.bosch-home.com/service Contact data of all countries are listed in the attached service direct- ory.

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