Bosch WAV28MH3GB User Manual And Installation Instructions

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Washing machine
WAV28MH3GB
[en]
User manual and installa-
tion instructions

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Summary of Contents for Bosch WAV28MH3GB

  • Page 1 Washing machine WAV28MH3GB [en] User manual and installa- tion instructions...
  • Page 2: Table Of Contents

    Table of contents 1 Safety ..........   4 10 Before using for the first time........   32 1.1 General information.... 4 10.1 Starting an empty washing 1.2 Intended use....... 4 cycle ........ 32 1.3 Restriction on user group... 4 1.4 Safe installation ...... 5 11 Laundry........   33 1.5 Safe use ........ 7 11.1 Preparing the laundry ..... 33 1.6 Safe cleaning and mainten-...
  • Page 3 14 Childproof lock......   40 20 Customer Service.....    65 14.1 Activating the childproof 21 Consumption values....   66 lock ......... 40 14.2 Deactivating the childproof 22 Technical specifications..   67 lock ......... 41 23 Declaration of Conformity ..   67 15 Home Connect ......   41 15.1 Home Connect settings.. 41 15.2 Connecting the appliance to a WLAN home network...
  • Page 4: Safety

    en Safety 1 Safety Observe the following safety instructions. 1.1 General information ¡ Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe for future reference or for the next owner. ¡ Do not connect the appliance if it has been damaged in transit. 1.2 Intended use Only use this appliance: ¡...
  • Page 5: Safe Installation

    Safety en 1.4 Safe installation Take note of the safety instructions when installing the appliance. WARNING ‒ Risk of electric shock! Improper installation is dangerous. ▶ Connect and operate the appliance only in accordance with the specifications on the rating plate. ▶ Connect the appliance to a power supply with alternating cur- rent only via a properly installed socket with earthing.
  • Page 6 en Safety WARNING ‒ Risk of injury! The high weight of the appliance may result in injury when lifted. ▶ Do not lift the appliance on your own. If this appliance is not correctly installed in a washer-dryer stack, the installed appliance may fall. ▶...
  • Page 7: Safe Use

    Safety en ▶ Wear protective gloves when installing and transporting the ap- pliance. 1.5 Safe use WARNING ‒ Risk of electric shock! If the appliance or the power cord is damaged, this is dangerous. ▶ Never operate a damaged appliance. ▶ Never pull on the power cord to unplug the appliance. Always unplug the appliance at the mains.
  • Page 8 en Safety WARNING ‒ Risk of poisoning! Detergents and care products may result in poisoning if con- sumed. ▶ If accidentally swallowed, seek medical advice. ▶ Keep detergents and care products out of the reach of children. WARNING ‒ Risk of explosion! Laundry that has been pretreated with cleaning agents that con- tain solvents may cause an explosion in the appliance.
  • Page 9: Safe Cleaning And Maintenance

    Safety en CAUTION ‒ Risk of chemical burns! If the detergent drawer is opened, detergent and care products may spray out from the appliance. Contact with eyes or skin may cause irritation. ▶ Rinse eyes and/or skin thoroughly with clean water if they come into contact with detergents or care products.
  • Page 10: Preventing Material Damage

    en Preventing material damage If the water pressure is too high or Preventing material damage 2 Preventing material too low, the appliance may not be able to operate properly. damage Make sure that the water pressure ▶ in the water supply system is min. Follow these instructions to avoid ma- Preventing material damage 100 kPa (1 bar) and max.
  • Page 11: Environmental Protection And Saving Energy

    Environmental protection and saving energy en Reduce the washing temperature for Environmental protection and saving energy 3 Environmental protec- lightly and normally soiled laundry. tion and saving energy a At low temperatures, the appliance consumes less energy. For light to Environmental protection and saving energy normal soiling, lower temperatures 3.1 Disposing of packaging than indicated on the care label...
  • Page 12: Installation And Connection

    en Installation and connection Note: If Wi-Fi is activated, the appli- Remove any packaging and pro- ance will not switch itself off automat- tective covers completely from the ically. appliance. For the environmentally friendly disposal of the packaging materi- Installation and connection 4 Installation and con- als, observe the information on the topic of...
  • Page 13: Contents Of Package

    Installation and connection en 4.2 Contents of package After unpacking all parts, check for any damage in transit and completeness of the delivery. Washing machine WARNING Risk of electric shock! Accompanying documents The appliance contains live parts. Touching live parts is dangerous. Water inlet hose Do not operate the appliance ▶...
  • Page 14: Removing The Transit Bolts

    en Installation and connection ATTENTION! Installation loca- Requirements If the appliance is installed in areas tion exposed to frost or outdoors, frozen On a wall Do not trap the residual water may damage the appli- hoses between ance and frozen hoses may crack or the wall and the split.
  • Page 15: Connecting The Appliance

    Installation and connection en Unscrew and remove all four Put on the four cover caps. screws for the transit bolts with a WAF 13 wrench. Press down on the four cover caps. Pull the power cord out of the holder. 4.5 Connecting the appliance Remove the four sleeves.
  • Page 16: Aligning The Appliance

    en Installation and connection Connect the water inlet hose. Note: Observe the draining heights. The maximum draining height is 100 cm. Drainage into a Secure the con- siphon nection point with a (24–40 mm) hose clamp. Drainage into a Fix and secure washbasin the water outlet Connect the water inlet hose to a using an elbow.
  • Page 17: Connecting The Appliance To The Electricity Supply

    Installation and connection en Loosen the lock nuts using a WAF Screw the lock nuts tightly against 17 wrench by turning it in a clock- the housing using a WAF 17 wise direction. wrench. In doing so, hold the foot tight and To align the appliance, turn the ap- do not adjust its height.
  • Page 18 en Familiarising yourself with your appliance Familiarising yourself with your appliance 5 Familiarising yourself with your appliance Familiarising yourself with your appliance 5.1 Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured.
  • Page 19: Familiarising Yourself With

    Familiarising yourself with your appliance en 5.2 Detergent drawer Measuring aid for liquid deter- gent → "Using a measuring aid for liquid detergent", Page 38 Compartment II: ¡ Detergent for main wash ¡ Water softener ¡ Bleach ¡ Stain remover Compartment ¡ Fabric softener ¡...
  • Page 20: Display

    en Display Display 6 Display The display shows the current settings, options or relevant information. Display Display Designation Description 0:40 Programme dura- Approximate expected programme dura- tion/programme tion or programme time remaining. time remaining "Ready in" time The programme end has been set and the remaining number of hours is displayed.
  • Page 21 Display en Display Designation Description End of pro- Programme status gramme ⁠ Childproof lock ¡ Lights up: The childproof lock is activ- ated. ¡ Flashes: The childproof lock is active and the programme selector has been adjusted. → "Deactivating the childproof lock", Page 41 ⁠...
  • Page 22: Buttons

    en Buttons Buttons 7 Buttons The selection of programme settings depends on the selected programme. You Buttons can see the selection options for each programme in the overview for → "Programmes", Page 24. Button Selection Description Start/Reload  ¡ Start Start, cancel or pause the pro- gramme.
  • Page 23 Buttons en Button Selection Description Remote Start    ¡ Activate If you briefly press the button, the ap- pliance will be enabled for remote ¡ Deactivate start via the Home Connect app ¡ Open the If you press the button for approx. 3 Home Connect seconds, the Home Connect menu menu...
  • Page 24 en Programmes Intensive Plus  Prewash Spin Speed ⁠ (Rinse Hold) Extra Rinse AntiStain SpeedPerfect Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 25 Programmes en Intensive Plus  Prewash Spin Speed ⁠ (Rinse Hold) Extra Rinse AntiStain SpeedPerfect Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 26 en Programmes Intensive Plus  Prewash Spin Speed ⁠ (Rinse Hold) Extra Rinse AntiStain SpeedPerfect Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 27 Programmes en Intensive Plus  Prewash Spin Speed ⁠ (Rinse Hold) Extra Rinse AntiStain SpeedPerfect Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 28 en Programmes Intensive Plus  Prewash Spin Speed ⁠ (Rinse Hold) Extra Rinse AntiStain SpeedPerfect Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 29 Programmes en Intensive Plus  Prewash Spin Speed ⁠ (Rinse Hold) Extra Rinse AntiStain SpeedPerfect Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 30 en Programmes Intensive Plus  Prewash Spin Speed ⁠ (Rinse Hold) Extra Rinse AntiStain SpeedPerfect Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 31 Programmes en Intensive Plus  Prewash Spin Speed ⁠ (Rinse Hold) Extra Rinse AntiStain SpeedPerfect Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 32: Accessories

    en Accessories Accessories 9 Accessories Use original accessories. These have been made especially for your appliance. Accessories Order number Water inlet hose exten- Extend the water inlet WMZ2381 sion hose for cold water or AquaStop (approx. 2.50 Fixing brackets Improves the stability of WMZ2200 the appliance.
  • Page 33: Laundry

    Laundry en Pour washing powder into com- Laundry 11 Laundry partment II. Laundry 11.1 Preparing the laundry ATTENTION! Objects remaining in the laundry may damage the laundry and the drum. Remove all items from any pock- ▶ ets in your laundry before using the appliance. To protect your appliance and the ▶...
  • Page 34: Degrees Of Soiling

    en Laundry To improve washing results and – Colours ▶ prevent discolouration, sort the Wash new coloured items laundry according to the following separately the first time you criteria before washing. wash them. – Soiling → Page 34 – Type of fabric and fibre type –...
  • Page 35: Detergents And Care

    Detergents and care products en Notes Detergents and care products 12 Detergents and care ¡ only use liquid detergents that are self-flowing products ¡ Do not mix different liquid deter- gents You can protect your appliance and Detergents and care products ¡ Do not mix detergent and fabric your laundry by selecting and using softener the correct detergents and care...
  • Page 36: Detergent Dosage

    en Basic operation 12.2 Detergent dosage The detergent dosage depends on: You can find out how hard your ¡ The amount of laundry water is from your local water com- pany or measure it yourself using ¡ Degree of soiling a water hardness tester. ¡...
  • Page 37: Setting A Programme

    Basic operation en Note: The drum is lit up after the 13.4 Loading laundry door is opened and closed and once Notes the programme has started. The light ¡ Please read the information in the goes out automatically. Safety → Page 4 and Preventing material damage → Page 10 sec- 13.2 Setting a programme tions to ensure that you use the Set the programme selector to the...
  • Page 38: Using A Measuring Aid For Liquid Detergent

    en Basic operation Insert the detergent drawer. 13.5 Using a measuring aid for liquid detergent If you order the measuring aid as an accessory, you must use the measur- ing aid. Pull out the detergent drawer. 13.6 Use the measuring aid for liquid detergent To add liquid detergent, you can use a measuring aid in the detergent drawer.
  • Page 39: Adding Detergent And Care Product

    Basic operation en Push in the detergent drawer. 13.9 Soaking laundry You can soak the laundry before 13.7 Adding detergent and washing in the appliance by pausing care product the programme. Notes Note: No additional detergent is re- ¡ Please read the information in the quired.
  • Page 40: Resuming The Programme When The Programme Status Is Rinse Hold

    en Childproof lock The appliance door remains 13.14 Switching off the appli- locked for safety reasons if the ance temperature and water levels are high. Press ⁠ . – If the temperature is high, start the Rinse programme. – If the water level is high: Start the Spin or Drain programme.
  • Page 41: Deactivating The Childproof Lock

    Home Connect  en a The display shows ⁠ . Tips ¡ Please consult the documents sup- a The controls are locked. plied by Home Connect. a The childproof lock remains active ¡ Please also follow the instructions even after the appliance has been in the Home Connect app.
  • Page 42: (Wi-Fi) With Wps Function

    en Home Connect Press the WPS button on the network information for the WLAN router within the next 2 minutes. home network (Wi-Fi) to your appli- ance. Take note of the information in the documents for your router. Requirement: The Home Connect flashes in the display. app is open and you have logged on.
  • Page 43: Connecting Your Appliance To The Home Connect App

    Home Connect  en Set the programme to position 3. a The display shows APP. Press Start/Reload  a The appliance connects to the Home Connect app. Once your appliance is displayed in the Home Connect app, carry out the last steps in the Home Connect app. a If the display shows con , the ap- pliance is connected to the Open the Home Connect app on...
  • Page 44: Activating Wi-Fi On The Appliance

    en Home Connect a If the appliance has connected to ¡ Switch off the appliance. the energy manager successfully, ¡ Power failure. the display shows con and ⁠ . 15.6 Activating Wi-Fi on the Activate Flex Start if you want the smart energy system (energy man- appliance ager) to start up your appliance.
  • Page 45: Resetting The Appliance Network Settings

    Home Connect  en Press and hold Remote Start  visit the service/support section of approx. 3 seconds. your local website: www.home-con- nect.com Set the programme to position 6. a UPd appears on the display. 15.11 Data protection Press Start/Reload  Please see the information on data a The software update is installed.
  • Page 46: Basic Settings

    en Basic settings Basic settings 16 Basic settings You can configure the appliance to meet your needs. Basic settings 16.1 Overview of basic settings Below is an overview of the basic settings on your appliance. Basic setting Programme posi- Value Description tion End signal 0 (off) Set the volume of 1 (quiet)
  • Page 47: Changing The Basic Set- Tings

    Cleaning and servicing en 16.2 Changing the basic set- with nothing but water and a tings damp cloth. Set the programme selector to po- Remove all de- Fresh deposits sition 1. tergent residue, are easier to re- spray residue or move without other residues leaving any immediately.
  • Page 48 en Cleaning and servicing Pull out the detergent drawer. Fit the insert and lock it into place. Press down on the insert and re- move the detergent drawer. Cleaning the opening for the deter- gent drawer. Press out the insert upwards from below.
  • Page 49: Cleaning And Servicing

    Cleaning and servicing en Slide a sufficiently large receptacle 17.5 Cleaning the drain pump under the opening. Clean the drain pump in the event of faults, e.g. blockages or rattling noises. Emptying the drain pump Note: Please read the information in the Safety → Page 4 and Preventing material damage → Page 10 sections to ensure that you use the appliance safely.
  • Page 50 en Cleaning and servicing Cleaning the drain pump CAUTION - Risk of scalding! When you wash at high temperat- Note: Please read the information in ures, the detergent solution gets the Safety → Page 4 and Preventing hot. material damage → Page 10 sections Do not touch the hot detergent to ensure that you use the appliance ▶...
  • Page 51 Cleaning and servicing en Ensure that both impellers can Insert the maintenance flap and turn. lock it into place. Insert the pump cap. Close the maintenance flap. Ensure that the parts of the ‒ 17.6 Cleaning the intake pump cap are correctly as- sembled.
  • Page 52 en Cleaning and servicing Reattach the water outlet hose and 17.7 Cleaning the water outlet secure the connection point using hose at the siphon the hose clamp. If the water outlet hose at the siphon is dirty or the detergent solution is not being pumped out, you must clean these.
  • Page 53 Cleaning and servicing en Remove the water inlet hose from Requirement: The water inlet hose is the tap. empty. → "Emptying the water inlet hose", Page 52 Disconnect the hose from the rear of the appliance. Clean the filter with a small brush. Use pliers to remove the filter. Connect the water inlet hose and check for leaks.
  • Page 54 en Cleaning and servicing Connect the hose and check for leaks.
  • Page 55: Troubleshooting

    Troubleshooting en Troubleshooting 18 Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- Troubleshooting ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Incorrect repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
  • Page 56 en Troubleshooting Fault Cause and troubleshooting "E:36 / -25 / -26" Drain pump is blocked. → "Cleaning the drain pump", Page 49 ▶ "E:38 / -25 / -26" Drain pump is blocked. → "Cleaning the drum", Page 47 ▶ if the fault is displayed again, → "Cleaning the drain pump", Page 49 ▶...
  • Page 57 Troubleshooting en Fault Cause and troubleshooting All other error codes. Malfunction Call the after-sales service. ▶ → "Customer Service", Page 65 The appliance is not The mains plug of the power cord is not plugged in. working. Connect the appliance to the power supply. ▶...
  • Page 58 en Troubleshooting Fault Cause and troubleshooting The water is not drain- Drain pipe or water outlet hose is blocked. ing. Clean the drain pipe and the water outlet hose. ▶ Drain pipe or water drain hose is caught or jammed. Ensure that the drain pipe and water drain hose are ▶...
  • Page 59 Troubleshooting en Fault Cause and troubleshooting The spin cycle runs The unbalanced load detection system eliminates an several times. imbalance by repeatedly redistributing the laundry. Not a fault – no action required. ▶ Note: When loading, where possible, place large and small items of laundry together in the drum. Different sized items of laundry distribute themselves better during the spin cycle.
  • Page 60 en Troubleshooting Fault Cause and troubleshooting Heavy foam build-up Detergent dosage is too high. Immediate measure: Mix one tablespoon of fabric ▶ softener with 0.5 litres of water and pour the mix- ture into the left-hand compartment (not for outdoor clothing, sportswear or items stuffed with down). Reduce the amount of detergent for the next wash- ▶...
  • Page 61 Troubleshooting en Fault Cause and troubleshooting Banging noises, rat- Foreign bodies have got into the drain pump. tling in the drain → "Cleaning the drain pump", Page 49 ▶ pump. Slurping, rhythmical The drain pump is active, the detergent solution is suction noise. pumped out.
  • Page 62 en Troubleshooting Fault Cause and troubleshooting The spin result is not Unbalance load detection system is using a reduced satisfactory. The laun- spin speed to eliminate an unbalance. dry is too wet/too Redistribute the laundry in the drum. ▶ damp. Note: Where possible, mix large and small items in the drum.
  • Page 63: Transportation, Storage And Disposal

    Transportation, storage and disposal en Drain the remaining detergent 18.1 Emergency release solution. Releasing the door → "Cleaning the drain pump", Page 49 Requirement: The drain pump is Detach the hoses. empty. → Page 49 ATTENTION! Escaping water may 19.2 Inserting the transit cause material damage. bolts Do not open the door if you can ▶...
  • Page 64: Using The Appliance Again

    en Transportation, storage and disposal Insert all screws into the four 19.4 Disposing of old appli- transit bolts and tighten slightly. ance Valuable raw materials can be re- used by recycling. WARNING Risk of harm to health! Children can lock themselves in the appliance, thereby putting their lives at risk.
  • Page 65 Customer Service en 20.1 Product number (E-Nr.) Customer Service 20 Customer Service and production number If you have any queries on use, are Customer Service (FD) unable to rectify faults on the appli- You can find the product number (E- ance yourself or if your appliance Nr.) and the production number (FD) needs to be repaired, contact Cus- on the appliance's rating plate.
  • Page 66 en Consumption values Consumption values 21 Consumption values The following information is provided in accordance with the EU Ecodesign Consumption values Regulation. The values given for programs other than the Eco 40-60 are indicat- ive only and were determined in accordance with the applicable standard EN60456.
  • Page 67 Declaration of Conformity 23 Declaration of Con- standby mode is set (Wi-Fi): formity 5 Min. ¡ Networked Robert Bosch Hausgeräte GmbH Declaration of Conformity standby mode hereby declares that the appliance (Wi-Fi): 1,50 W with Home Connect functionality Water pressure ¡ Minimum: meets the essential requirements and 100 kPa...
  • Page 68 en Declaration of Conformity 5 GHz WLAN (Wi-Fi): For indoor use only.
  • Page 72 Expert advice for your Bosch home appliances, help with problems or a repair from Bosch experts. Find out everything about the many ways Bosch can support you: www.bosch-home.com/service Contact data of all countries are listed in the attached service direct- ory.

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