Bosch WAV28MH9GB User Manual And Installation Instructions

Bosch WAV28MH9GB User Manual And Installation Instructions

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WAV28MH9GB
[en]
User manual and installation
instructions

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Summary of Contents for Bosch WAV28MH9GB

  • Page 1 Washing machine WAV28MH9GB [en] User manual and installation instructions...
  • Page 2: Table Of Contents

    Table of contents Safety ..........   4 Degrees of soiling...... 31 General information ...... 4 Care symbols on the care labels.. 31 Intended use........ 4 Detergents and care products ..  32 Restriction on user group.... 5 Detergent recommendation.... 32 Safe installation........ 5 Detergent dosage ...... 33 Safe use .......... 7 Safe cleaning and maintenance .. 9 Basic operation ......  33 Switching on the appliance .... 33...
  • Page 3 Resetting the appliance network settings.......... 42 Software update....... 42 Connecting the appliance to the energy manager ...... 42 Remote diagnostics ...... 43 Data protection ........ 43 Declaration of Conformity.... 44 Basic settings.........  45 Overview of basic settings .... 45 Changing the basic settings..... 45 Cleaning and servicing ....  46 Tips on appliance care .... 46 Cleaning the drum ...... 46 Cleaning the detergent drawer .. 46 Descaling ........ 47...
  • Page 4: Safety

    en Safety Safety Please read the safety information to ensure that you use the ap- pliance safely. General information You can find general information about this instruction manual here. ¡ Read this instruction manual carefully. Only this will ensure you use the appliance safely and efficiently. ¡...
  • Page 5: Restriction On User Group

    Safety en Restriction on user group Avoid risks to children and vulnerable persons. This appliance may be used by children aged 8 or over and by people who have reduced physical, sensory or mental abilities or inadequate experience and/or knowledge, provided that they are supervised or have been instructed on how to use the appliance safely and have understood the resulting dangers.
  • Page 6 en Safety ¡ If the insulation of the power cord is damaged, this is danger- ous. ▶ Never let the power cord come into contact with hot appli- ance parts or heat sources. ▶ Never let the power cord come into contact with sharp points or edges.
  • Page 7: Safe Use

    Safety en ¡ If the appliance is moved by holding onto protruding compon- ents, such as the appliance door, the parts may break off. ▶ Do not move the appliance by holding onto protruding parts. CAUTION ‒ Risk of cutting! Touching sharp edges on the appliance may lead to cuts. ▶...
  • Page 8 en Safety ▶ With redundant appliances, unplug the power cord. Then cut through the cord and damage the lock on the appliance door beyond repair so that the appliance door will no longer close. WARNING ‒ Risk of suffocation! Children may breathe in or swallow small parts, causing them to suffocate.
  • Page 9: Safe Cleaning And Maintenance

    Safety en CAUTION ‒ Risk of burns! When washing at high temperatures, the glass in the appli- ance door becomes hot. ▶ Do not touch the appliance door when it is hot. ▶ Keep children away from the appliance door when it is hot. CAUTION ‒ Risk of scalding! When you wash at high temperatures, the detergent solution gets hot.
  • Page 10 en Safety WARNING ‒ Risk of injury! The use of non-original spare parts and non-original accessor- ies is dangerous. ▶ Only use the manufacturer's original spare parts and ori- ginal accessories. WARNING ‒ Risk of poisoning! Poisonous fumes may be given off if you use cleaning agents that contain solvents.
  • Page 11: Preventing Material Damage

    Preventing material damage en ¡ Modified or damaged water hoses Preventing material dam- may result in material damage and damage to the appliance. Never kink, crush, modify or cut ▶ through water hoses. Follow these instructions to avoid ma- Only use the water hoses sup- terial damage and damage to the appli- ▶...
  • Page 12: Save Energy And Conserve Re- Sources

    en Installation and connection Save energy and conserve re- Wash the laundry without prewash. sources Washing with prewash increases the programme duration and increases If you follow these instructions, your ap- energy and water consumption. pliance will use less electricity and less water.
  • Page 13: Contents Of Package

    Installation and connection en ATTENTION! Objects remaining in Remove these objects, along with all ▶ the drum that are not designed for supplied accessories, from the drum operation with the appliance may before starting the appliance. cause material damage and damage Open the door and remove the ac- to the appliance.
  • Page 14: Removing The Transit Bolts

    en Installation and connection Installation location Requirements WARNING Risk of electric shock! On a wooden joist floor Place the appliance on The appliance contains live parts. a water-resistant Touching live parts is dangerous. wooden board which is Do not operate the appliance without ▶...
  • Page 15: Connecting The Appliance

    Installation and connection en Put on the four cover caps. Unscrew and remove all four screws for the transit bolts with a WAF 13 wrench. Press down on the four cover caps. Pull the power cord out of the holder. Connecting the appliance Connect your appliance to the power Remove the four sleeves.
  • Page 16: Aligning The Appliance

    en Installation and connection Drainage into a siphon. Secure the connection point with a (24–40 mm) hose clamp. Drainage into a wash basin. Fix and secure the wa- ter outlet hose with an elbow → Page 29. Connect the water inlet hose to a tap Drainage into a plastic (26.4 mm = 3/4").
  • Page 17 Installation and connection en To align the appliance, turn the ap- pliance feet. Check that the appli- ance is level using a spirit level. All appliance feet must stand firmly on the ground. Screw the lock nuts tightly against the housing using a WAF 17 wrench. In doing so, hold the foot tight and do not adjust its height.
  • Page 18: Familiarising Yourself With Your Appliance

    en Familiarising yourself with your appliance Familiarising yourself with your appliance Familiarise yourself with the parts of your appliance. Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured.
  • Page 19: Detergent Drawer

    Familiarising yourself with your appliance en Detergent drawer Measuring aid for liquid detergent → "Using a measuring aid for liquid de- Below is an overview of the structure of tergent", Page 34 the detergent drawer. Compartment II: ¡ Detergent for main wash ¡ Water softener ¡...
  • Page 20: Display

    en Familiarising yourself with your appliance Display The display shows the current settings, options or relevant information. Display Designation Description 0:40 Programme duration/ Expected programme duration or programme time re- programme time remain- maining. "Ready in" time The programme end has been set and the remaining number of hours is displayed.
  • Page 21 Familiarising yourself with your appliance en Display Designation Description Pause Programme status Note: The door cannot be opened because the water level or temperature is too high. Wait until the temperature has dropped or start the pro- gramme. Pause Programme status ⁠ Note: The door can be opened.
  • Page 22 en Familiarising yourself with your appliance Intensive Plus  Prewash Spin Speed ⁠ (Rinse Hold) Extra Rinse AntiStain SpeedPerfect Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 23 Familiarising yourself with your appliance en Intensive Plus  Prewash Spin Speed ⁠ (Rinse Hold) Extra Rinse AntiStain SpeedPerfect Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 24 en Familiarising yourself with your appliance Intensive Plus  Prewash Spin Speed ⁠ (Rinse Hold) Extra Rinse AntiStain SpeedPerfect Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 25 Familiarising yourself with your appliance en Intensive Plus  Prewash Spin Speed ⁠ (Rinse Hold) Extra Rinse AntiStain SpeedPerfect Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 26 en Familiarising yourself with your appliance Intensive Plus  Prewash Spin Speed ⁠ (Rinse Hold) Extra Rinse AntiStain SpeedPerfect Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 27: Programmes

    Familiarising yourself with your appliance en Buttons Below is an overview of the buttons and their setting options. The selection of programme settings depends on the selected programme. You can see the selection options for each programme in the overview for → "Programmes", Page 22.
  • Page 28 en Familiarising yourself with your appliance Button Selection Description ¡ Activate If you briefly press the button, the appliance will be Remote Start    enabled for remote start via the Home Connect app ¡ Deactivate If you press the button for approx. 3 seconds, the ¡...
  • Page 29: Accessories

    Accessories en Accessories Only use original accessories. These have been made especially for your appli- ance. Here you can find an overview of your appliance's accessories and how to use them. Order number Water inlet hose extension Extend the water inlet hose for WMZ2380 cold water or AquaStop (approx.
  • Page 30: Laundry

    en Laundry Pour approx. 1 litre of tap water into Press Start / Reload  to start the compartment II. programme. a The display shows the remaining programme duration. a After the programme has ended, the display shows: End . Start the first wash cycle or press ⁠...
  • Page 31: Sorting Laundry

    Laundry en – Close all zips, Velcro fasteners, Sorting laundry hooks and eyes Note: Please read the safety informa- – Tie cloth belts and apron strings tion → Page 4 to ensure that you use together or use a mesh laundry the appliance safely. –...
  • Page 32: Detergents And Care Products

    en Detergents and care products Tip: You can find more information The manufacturer's instructions for use about care symbols at www.ginetext.ch. and dosage can be found on the pack- aging. Notes Detergents and care ¡ Only use liquid detergents that are self-flowing products ¡...
  • Page 33: Detergent Dosage

    Basic operation en Detergent dosage Use the correct detergent dosage to ¡ Water hardness achieve optimal washing results and You can find out how hard your wa- save resources. ter is from your local water company The detergent dosage depends on: or measure it yourself using a water ¡...
  • Page 34: Setting A Programme

    en Basic operation Requirement: Prepare and sort the Setting a programme laundry. Set the programme selector to the → "Laundry", Page 30 required programme → Page 22. Open the door. If necessary, adjust the programme Ensure that the drum is empty. settings → Page 34. Separate the laundry and place it in the drum.
  • Page 35: Adding Detergent And Care Product

    Basic operation en Note: If you order the measuring aid Reinsert the detergent drawer. as an accessory → Page 29, you must use the measuring aid. Insert the measuring aid. Adding detergent and care product Slide the measuring aid forwards. Notes ¡ Please read the safety information → Page 4 to ensure that you use the appliance safely.
  • Page 36: Starting The Programme

    en Basic operation Starting the programme Cancelling the programme Note: If you want to change the time Once the programme has started, you until the programme ends, set the can cancel it at any time. "Ready in" time first. Note: Please read the safety informa- Press Start / Reload ...
  • Page 37: Switching Off The Appliance

    Childproof lock en a The childproof lock remains active Switching off the appliance even after the appliance has been switched off. Press ⁠ . Deactivating the childproof lock Requirement: To deactivate the child- proof lock, the appliance must be switched on. Press and hold the two Child Lock ▶...
  • Page 38: Home Connect Settings

    en Home Connect To use Home Connect, first set up a Tips connection to the WLAN home network ¡ Please consult the Home Connect (Wi-Fi ) or LAN home network and the documents supplied. Home Connect app. ¡ Please also follow the instructions in There are various ways to connect to the Home Connect app.
  • Page 39 Home Connect  en Basic setting Programme position Value Description network (Wi-Fi) with WPS function", Page 40 Connect without WPS Connect the appliance to function a WLAN home network (Wi-Fi) without WPS function. → "Connecting the appli- ance to a WLAN home network (Wi-Fi) without WPS function", Page 40 Connect to the...
  • Page 40: Connecting The Appliance To A Wlan Home Network (Wi-Fi) With Wps Function

    en Home Connect Connect your appliance to the Home Connecting the appliance to a Connect app. → Page 41 WLAN home network (Wi-Fi) with WPS function Connecting the appliance to a WLAN home network (Wi-Fi) Using your router's WPS function is the simplest way to connect the appliance without WPS function to your home network.
  • Page 41: Connecting Your Appliance To The Home Connect App

    Home Connect  en Connect the mobile device to the Connecting your appliance to Home Connect Wi-Fi network and the Home Connect app enter the password (key) HomeCon- nect. Requirements a Your mobile device now connects to ¡ The appliance is connected to the the appliance.
  • Page 42: Deactivating Wi-Fi On The Appli- Ance

    en Home Connect Set the programme to position 6. Deactivating Wi-Fi on the ap- → "Overview of Home Connect set- pliance tings", Page 38 Press and hold Remote Start  a UdP appears on the display. at least three seconds. Press Start / Reload  Set the programme to position 4. a The software update is installed.
  • Page 43: Remote Diagnostics

    Home Connect  en Activate Flex Start if you want the Remote diagnostics smart energy system (energy man- Customer Service can use Remote Dia- ager) to start up your appliance. gnostics to access your appliance if → "Activate Flex Start", Page 43 you contact them, have your appliance Activate Flex Start connected to the Home Connect server and if Remote Diagnostics is available...
  • Page 44: Declaration Of Conformity

    Declaration of Conformity Robert Bosch Hausgeräte GmbH 2.4 GHz band: 100 mW max. hereby declares that the appliance with 5 GHz band: 100 mW max. Home Connect functionality meets the essential requirements and other relev- ant provisions of the Directive 2014/53/EU. A detailed RED Declaration of Con- formity can be found online at www.bosch-home.com among the addi-...
  • Page 45: Basic Settings

    Basic settings en Basic settings You can configure the appliance to meet your needs. Overview of basic settings Below is an overview of the basic settings on your appliance. Basic setting Programme position Value Description End signal 0 (off) Set the volume of the 1 (quiet) signal at the end of the 2 (medium)
  • Page 46: Cleaning And Servicing

    en Cleaning and servicing Press Spin Speed  and, at the same Cleaning the detergent drawer time, turn the programme selector to Note: Please read the safety informa- position 2. tion → Page 4 to ensure that you use a The display shows the current value. the appliance safely.
  • Page 47: Descaling

    Cleaning and servicing en Descaling If you add detergent correctly, you do not need to descale your appliance. If you still wish to use descaler, follow the manufacturer's instructions for use. ATTENTION! The use of unsuitable descaling agents, e.g. for coffee machines, may damage the appliance.
  • Page 48 en Cleaning and servicing Push a receptacle under the open- Firmly press on the sealing cap. ing. Insert the drain hose into the holder. Take the drain hose out of the holder. Cleaning the drain pump Note: Please read the safety informa- CAUTION - Risk of scalding! tion → Page 4 to ensure that you use When you wash at high temperat-...
  • Page 49 Cleaning and servicing en 90° The handle on the pump cap must Clean the inside and the thread on be in a vertical position. the pump cap and pump housing. Insert the maintenance flap and lock it into place. Make sure that the impeller in the drain pump can be turned.
  • Page 50: Cleaning The Water Outlet Hose At The Siphon

    en Cleaning and servicing Cleaning the water outlet hose at the siphon If the water outlet hose at the siphon is dirty or the detergent solution is not be- ing pumped out, you must clean these. Switch off the appliance. Disconnect the appliance's mains plug from the power supply.
  • Page 51 Cleaning and servicing en Disconnect the hose from the rear of the appliance. Clean the filter with a small brush. Use pliers to remove the filter. Connect the water inlet hose and check for leaks. Clean the filter with a small brush. Cleaning the filter on the appliance Reinsert the filter.
  • Page 52 en Cleaning and servicing...
  • Page 53: Troubleshooting

    Troubleshooting en Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshooting in- formation before contacting Customer Service. This will avoid unnecessary costs. WARNING Risk of electric shock! Improper repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist staff. ▶...
  • Page 54: Malfunctions

    en Troubleshooting Errors Cause Troubleshooting Detergent dosage is too high. Immediate measure: Mix one table- ⁠ ▶ spoon of fabric softener with 0.5 litres of water and pour the mixture into the left-hand compartment (not for outdoor clothing, sportswear or items stuffed with down). Reduce the amount of detergent for ▶...
  • Page 55 Troubleshooting en Errors Cause Troubleshooting The door cannot be opened. Continue the programme by selecting ⁠ is activated. ▶ Spin or Drain and pressing Start / Reload  → "Resuming the programme when the programme status is Rinse Hold", Page 36 The temperature is too high. Wait until the temperature has ▶...
  • Page 56 en Troubleshooting Errors Cause Troubleshooting The spin cycle runs several The unbalanced load detec- Not a fault – no action required. ▶ times. tion system eliminates an im- Note: When loading, where possible, balance by repeatedly redis- place large and small items of laundry to- tributing the laundry.
  • Page 57: Noise

    Troubleshooting en Errors Cause Troubleshooting Heavy foam build-up Detergent dosage is too high. Immediate measure: Mix one table- ▶ spoon of fabric softener with 0.5 litres of water and pour the mixture into the left-hand compartment (not for outdoor clothing, sportswear or items stuffed with down).
  • Page 58: Home Connect Problem

    en Troubleshooting Errors Cause Troubleshooting Detergent or fabric softener Too much detergent/fabric When dosing the detergent and fabric ▶ drips off the seal and collects softener in the detergent softener, observe the marking in the on the door or in the seal fold. drawer.
  • Page 59: Leakage

    Troubleshooting en Leakage Errors Cause Troubleshooting Water is leaking out at the wa- Water inlet hose is not cor- Connect the water supply hose cor- ter inlet hose. rectly/securely connected. rectly. → "Connecting the water inlet hose", Page 15 Tighten the screw connection. Water is leaking out at the wa- The water outlet hose is dam- Replace the damaged water outlet...
  • Page 60: Emergency Release

    en Transportation, storage and disposal Unplug the appliance's mains plug. Emergency release Drain the remaining detergent solu- To remove the laundry in the event of a tion. power failure, for example, you can → "Cleaning the drain pump", manually release the door. Page 47 Detach the hoses.
  • Page 61: Using The Appliance Again

    Transportation, storage and disposal en Start the Drain programme. a The unused detergent cannot flow straight into the outlet during the next wash. Disposing of old appliance Valuable raw materials can be re- claimed by recycling. WARNING Risk of harm to health! Insert the power cord into the holder Children can lock themselves in the ap- and tighten all four screws for the...
  • Page 62: Customer Service

    en Customer Service Customer Service If you have any queries, are unable to rectify faults on the appliance yourself or if your appliance needs to be re- paired, contact customer service. You can solve many problems yourself by consulting the information on troubleshooting in these instructions or on our website.
  • Page 63: Consumption Values

    Consumption values en Consumption values The indicated consumption values are approximate. The values may deviate from the indicated values depending on water pressure, water hardness, water inlet temperature, ambient temperature, type of laundry, amount and soiling of laundry, detergent used, fluctuations in the mains voltage and selected settings.
  • Page 64 en Technical specifications 10 A Minimum installa- tion protection Rated power 2300 W Power consumption ¡ Off mode: 0,1 W ¡ Left-on mode: 0,43 W ¡ Time in networked standby mode (Wi- Fi): 20 min(s) ¡ Networked standby mode (Wi-Fi): 1,0 W Water pressure ¡ Minimum: 100 kPa (1 bar) ¡...
  • Page 68 Expert advice for your Bosch home appliances, help with problems or a repair from Bosch experts. Find out everything about the many ways Bosch can support you: www.bosch-home.com/service Contact data of all countries are listed in the attached service direct- ory.

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