Miele PWM 509 Operating And Installation Instructions
Commercial washing machine
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- Operating and installation instructions (152 pages) ,
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Summary of Contents for Miele PWM 509
- Page 1 Operating and installation instructions Commercial washing machine PWM 509 PWM 511 To avoid the risk of accidents or damage to the en-GB machine, it is essential to read these instruc- tions before it is installed and used for the first time. M.-Nr. 12 071 990...
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Page 2: Caring For The Environment
Caring for the environment Disposal of the packing material The packaging is designed to protect against transportation damage. The packaging materials used are selected from materials which are environmentally friendly for disposal and should be recycled. Recycling the packaging reduces the use of raw materials in the man- ufacturing process and also reduces the amount of waste in landfill sites. -
Page 3: Table Of Contents
Contents Caring for the environment .................... Warning and Safety instructions..................Appropriate use ......................... Foreseeable misuse......................10 Technical safety......................... 11 Correct use........................13 Chlorine and component damage..................15 Anti-chlorine treatment....................15 Accessories ........................16 Disposing of your old machine..................16 Description of the machine .................... 17 Description of the machine .................... - Page 4 Contents An unsatisfactory wash result ................... 38 General problems with the washing machine ..............39 The door will not open....................... 40 Opening the door in the event of a blocked drain outlet and/or power cut ...... 40 Cleaning and care ......................43 Build-up of rust........................
- Page 5 Contents Cancelling a programme ....................60 Switching on the washing machine after an interruption to the power supply ....60 Adding or removing laundry ....................61 Supervisor level ....................... 62 Code-based access ......................62 Opening the Supervisor level .................... 62 Changing the code ......................
- Page 6 Contents WiFi data protection......................73 Data protection and data security ..................73 Factory default settings for network configuration............73 Copyrights and licences....................73...
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Page 7: Warning And Safety Instructions
Miele cannot be held liable for damage caused by non-compliance with these instructions. Keep these operating instructions in a safe place and pass them on to any future owner. -
Page 8: Appropriate Use
Warning and Safety instructions Appropriate use The washing machine is only suitable for washing fabrics with a care label stating that they are suitable for machine washing. Any other applications may be dangerous. The manufacturer cannot be held liable for damage resulting from incorrect or improper use or op- eration of the machine. - Page 9 Warning and Safety instructions Disinfection programmes must not be interrupted, as this can have a limiting effect on the disinfection result. It is the operator's respons- ibility to ensure that the standard of disinfection in thermal as well as chemo thermal procedures is maintained by carrying out suitable val- idation tests.
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Page 10: Foreseeable Misuse
Warning and Safety instructions Foreseeable misuse Never use solvent based cleaning agents, e.g. those containing benzene, in this washing machine. Doing so may result in damage to component parts and create toxic steam and fumes. Risk of fire and explosion! ... -
Page 11: Technical Safety
Miele cannot be held liable for the consequences of an inad- equate earthing system (e.g. electric shock). - Page 12 Warning and Safety instructions The plug for the washing machine must always be kept accessible so that the machine can be easily disconnected from the power sup- ply. For hard-wired machines, an all-pole means of deactivation must be provided on site. ...
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Page 13: Correct Use
If, however, you do wish to descale it, only use proprietary non-corrosive descaling agents and strictly observe the instructions on the packaging. Special descaling agent is available from Miele. Strictly observe the instructions for the descal- ing agent. ... - Page 14 Warning and Safety instructions Do not store chemicals (liquid detergents, additives) on the ma- chine lid. They may cause discolouration or lacquer damage. Acci- dently spilled chemicals should be removed immediately with a wet cloth from the surface. Only use dyes, dye removers and descalers suitable for use in a washing machine.
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Page 15: Chlorine And Component Damage
Warning and Safety instructions Chlorine and component damage Frequent use of chlorine products increases the risk of damage to components. The use of substances containing chlorine, such as sodium hypo- chlorite and chlorine bleach in powder form, can however result in damage of the protective layer of stainless steel and corrosion on components. -
Page 16: Accessories
Warning and Safety instructions Accessories Accessory parts may only be fitted when expressly approved by Miele. If other parts are used, guarantee, performance and product li- ability claims will be invalidated. Disposing of your Ensure that the door locks are unusable when disposing of or old machine scrapping old washing machines. -
Page 17: Description Of The Machine
Description of the machine Description of the machine ⑤ ⑥ ⑦ ⑧ ⑨ ⑩ ④ ⑪ ⑮ ③ ② ⑯ ⑫ ⑫ ⑱ ① ⑬ ⑭ Access to drain filter and drain pump or Interface for LAN drain valve Hot water connection Drum door Socket for external dispensing system Door handle... -
Page 18: Using The Machine
Using the machine Control panel ① ② ③ ④ ⑤ ⑥ Language sensor con- Optical interface trol For the Customer Service De- For selecting the current user partment. language. button The supervisor language is dis- For switching the washing ma- played again at the end of the chine on and off. -
Page 19: Sensor Controls And Touch Display With Sensor Controls
Using the machine Sensor controls and touch display with sensor controls The sensor controls , and Start/Stop and the sensor controls in the display respond to finger tip contact. Every touch of a sensor control is confirmed with an audible keypad tone. You can adjust the volume of the keypad tone or switch it off (see “Supervisor level”). - Page 20 Using the machine Touch a programme name to select the wash programme. The display will change to the standard menu for that programme. Extras menu (multiple selection) Extras 11:02 Pre-wash Rinse plus Soak Intensive Touch one or several Extras to select it/them. Currently selected Extras are marked orange.
- Page 21 Using the machine Once a valid number has been entered, the OK sensor control will be highlighted green. Pull-down menu The pull-down menu can be used to display information, e.g. about a wash programme. 11:02 Status 2:27 Time left Main Cottons...
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Page 22: Preparing For Use
Preparing for use Emptying pockets Empty all pockets. Damage due to foreign objects. Nails, coins, paper clips, and so on can cause damage to garments and components in the machine. Check the laundry before washing and remove any foreign objects. Sorting laundry Sort the laundry according to colour and the garment care label. - Page 23 Preparing for use - Please refer to the Programme chart for more tips and tricks.
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Page 24: Loading And Switching On The Washing Machine
Loading and switching on the washing machine Loading the washing machine Always read the hints and tips on laundry care. Prepare the washing machine. Loading the washing machine Switch on the washing machine with the button. Open the drum door with the handle. - Page 25 Loading and switching on the washing machine Make sure that no items are caught between the drum door and the sealing ring. Close the drum door by pressing it until the pre-latch engages. The drum door engages, but does not lock yet. The drum door locks automatically as soon as the machine starts.
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Page 26: Preparing For Use
Preparing for use Selecting a programme 11:02 Programmes Favourites Supervisor Help There are different ways to select a programme. You can select a programme from the Programmes menu. Programmes Touch the sensor control. Programmes 11:02 Whites Minimum iron... -
Page 27: Selecting Programme Settings
4. Selecting programme settings Selecting the load size To enable load-specific external dispensing and an adapted pro- gramme sequence, you can specify the load size for some pro- grammes. Weight Touch the sensor control. Enter a valid value for the load size. ... -
Page 28: Washing With Dispenser Compartment
Washing with dispenser compartment Adding detergent using the detergent drawer For standard wash programmes, add the powder detergent for the main wash to the drawer and if desired, add detergent for a pre- wash to the drawer. Add fabric conditioner to the front of the drawer. -
Page 29: Dyes, Dye Removers And Descalers
Washing with dispenser compartment Dyes, dye removers and descalers Proprietary dyes, dye removers and descalers may only be used in this washing machine if the manufacturer expressly states that they are suitable for use in a washing machine. The manufacturer’s in- structions on the packaging must be observed. -
Page 30: Detergent Dispensing
Washing with dispenser compartment Detergent dispensing Detergent dis- Avoid dispensing more than the required amount as this can cause pensing excessive foaming. - Only use low foaming detergents. - Dispense according to the detergent manufacturer's recommenda- tions. The amount to dispense will depend on: - the amount of laundry - the water hardness level in your area - the type and amount of soiling level in the laundry... -
Page 31: Starting The Programme - The End Of The Programme
6. Starting the programme – the end of the programme Starting the programme The programme can be started as soon as the Start/Stop sensor is flashing on and off. Touch the Start/Stop sensor control. The door will lock ( symbol) and the programme will start. If a delay start period has been selected, this will appear in the dis- play. -
Page 32: Timer
Timer Before the programme starts, the timer can be used to select a pro- gramme start time or programme end time. Setting the timer Timer Touch the sensor control. Finish at Start in Start at Select option Set the hours and the minutes or the date and confirm with the ... -
Page 33: Problem Solving Guide
Problem solving guide Opening the door in an emergency in the event of a power failure The drum door cannot be opened. Warning! Danger from rotating drum and danger of scalding. Before inserting the Torx wrench, make sure that the machine is disconnected from the electricity supply, the drum has stopped and there is no water in the machine. -
Page 34: Customer Service Department
Tip: It is not necessary to screw the emergency release element back The door can now be opened. Customer Service Department In the event of a malfunction, contact the Miele Customer Service De- partment. When contacting the Customer Service Department, please quote the model, serial number (SN) and material number (mat. -
Page 35: Problem Solving Guide
Problem solving guide Problem solving guide With the help of the following notes, minor faults in the performance of the machine, some of which may result from incorrect operation, can be put right without contacting the Ser- vice Department. This will save time and money. The following guide may help you to find the reason for a fault, and to correct it. -
Page 36: Programme Cancellation And Fault Message
Problem solving guide Programme cancellation and fault message Problem Cause and remedy Drainage fault. Clean The drain is blocked or restricted. The drain hose has been drain filter and pump. Check fixed too high. drain hose. Clean the drain filter and the drain pump. ... -
Page 37: A Fault Message Appears In The Display
Problem solving guide A fault message appears in the display Problem Cause and remedy Container empty One of the external detergent containers is empty. Refill the detergent container. Hygiene info: run a pro- During the last wash, a wash programme with a temperat- gramme of at least 60°C ure below 60 °C or the Drain/Spin programme was selec- ted. -
Page 38: An Unsatisfactory Wash Result
Problem solving guide An unsatisfactory wash result Problem Cause and remedy Liquid detergent does not Liquid detergents usually contain no bleaching agents. give the required result. They do not remove fruit, coffee, and tea stains. Use a general purpose powder detergent containing a ... -
Page 39: General Problems With The Washing Machine
Problem solving guide General problems with the washing machine Problem Cause and remedy The machine vibrates dur- The machine feet are not level. ing the spin cycle. Level the machine and adjust the feet. Strange pump noises can Not a fault. These slurping noises occur at the start and be heard. -
Page 40: The Door Will Not Open
Problem solving guide The door will not open Problem Cause and remedy The door cannot be The door is locked during the wash cycle. opened. Touch the Start/Stop sensor control. Cancel programme Add laundry Select The door will unlock and you will be able to pull it open. There is still water in the drum and the washing machine is unable to drain. - Page 41 Problem solving guide Open the access panel to the drainage system. If the drain outlet is clogged, a large amount of water may be retained in the washing machine. If laundry has been washed at a high temperature, water draining out of the machine will still be hot.
- Page 42 Problem solving guide Remove any foreign objects (e.g. buttons, coins, etc.) and clean the interior. Turn the im- pellers by hand to check that they rotate freely. Put the drain filter back in place and secure it. Make sure the drain filter is reinserted and securely tightened. Otherwise there is a risk of water leakage during use.
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Page 43: Cleaning And Care
Cleaning and care Carry out cleaning and maintenance of the machine after use if pos- sible. Do not use a pressure washer or hose to clean the machine. Clean the machine casing, control panel and plastic parts with a ... -
Page 44: Cleaning The Detergent Drawer, Detergent Compartments And Siphons
Cleaning and care Cleaning the detergent drawer, detergent compart- ments and siphons Clean the detergent drawer and the detergent compartments thor- oughly with hot water as required to remove detergent residues and incrustations. If the machine is not going to be used for a longer time, leave the ... -
Page 45: Cleaning The Water Inlet Filters
Cleaning and care Refit the siphon. Clean the fabric conditioner channel using a brush and warm water. Clean the siphon and fabric conditioner channel particularly thor- oughly after using liquid starch a few times. Liquid starch results in clogging. Use a bottle brush to remove detergent residues and limescale from ... - Page 46 Cleaning and care Remove the rubber seal (1) from the recess. Using pointed pliers, take hold of the plastic filter bar (2) and re- move it. Clean the plastic filter. Reassemble in reverse order. Turn on the stopcock and check the connection is watertight. If wa- ter drips out, tighten the connection.
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Page 47: Installation
Installation Installing the washing machine The washing machine must be installed by Miele Customer Service Department or by an authorised dealer. Please observe the inform- ation on the installation plan. This washing machine is only intended for items of laundry which have not been impregnated with dangerous or inflammable sub- stances. -
Page 48: For Easy Maintenance
Installation For easy maintenance For ease of future maintenance and servicing, the minimum dimen- sions and distance to the wall must be observed to enable access. The minimum dimensions and distance to the wall must be ob- served. Minimum safety distance to the wall approx. 400 mm to allow for maintenance. -
Page 49: Pwm 511
Installation PWM 511... -
Page 50: Installing The Washing Machine
Installation Installing the washing machine Transport the machine to where you want to use it. Ensure that it is stable during transportation. Do not pick it up by the drum door. The washing machine must not be installed under a counter. Installation on a plinth The machine may be installed on a steel plinth* with an open or closed base or on a concrete plinth. -
Page 51: Transit Bars
Installation Transit bars Removing the transit bars Release the catch and turn the left-hand transit bar 90° clockwise. Pull out the transit bar. Release the catch and turn the right-hand transit bar 90° clockwise. Pull out the transit bar. ... - Page 52 Installation Fit the supplied stoppers onto the two holes. Retain the transit bars. They need to be refitted should the machine ever need to be moved again. Refitting the transit bars Refitting is carried out by reversing the procedure. ...
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Page 53: Levelling
Installation Levelling Ensure that the machine feet and the installation surface are dry to prevent the machine from slipping during the spin cycle. Incorrect installation may increase electricity and water consumption and may cause the machine to move about. The four adjustable feet are used to level the washing machine. The appliance is supplied with all feet screwed in. -
Page 54: Water Connection
Installation Water connection According to national regulations for drinking water quality, with ef- fect from 21 March 2021, a non-return valve to prevent backsi- phoning must be fitted between the stopcock and the water inlet hose during commissioning on all appliances in Germany. The non- return valve prevents water from the water inlet hose from flowing back into the on-site drinking water supply. -
Page 55: Switching To Hot Water Operation
The machine can be connected to a hot water connection (max. nection 70 °C). To do this, the washing machine has to be reprogrammed by the Miele Customer Service Department or your Miele dealer. A separate water inlet hose is required for the hot water connection. -
Page 56: Drainage
Miele dealer. For a drain height of more than 1 m (up to a max. of 1.6 m), a replace- ment drain pump is available from the Miele Customer Service De- partment or from your Miele dealer. Special regula-... -
Page 57: Reference To External Appliances
Installation If the mains connection cable for this machine is damaged, it must be replaced by the manufacturer, the Customer Service De- partment or a similarly qualified person to avoid risks. Observe the enclosed wiring diagram. Reference to external appliances A reference to external hardware appears. -
Page 58: Extras
Extras You can add Extras to the wash programmes. Not all Extras can be selected with every programme. If an Extra is not listed, it is not permitted for use with the wash programme in question. Selecting Extras Extras Touch the sensor control. -
Page 59: Special Features In The Programme Sequence
Special features in the programme sequence Spinning Final spin speed When a programme is selected, the maximum spin speed for this wash programme is shown in the display. You can reduce the final spin speed. Depending on the programme, it may also be possible to increase the speed. -
Page 60: Changing The Programme Sequence
Changing the programme sequence Changing a programme Altering the wash Before selecting a new programme, cancel the current programme programme and select a new one. Cancelling a programme You can cancel a wash programme at any time after it has started. Touch the Start/Stop sensor control. -
Page 61: Adding Or Removing Laundry
Changing the programme sequence Adding or removing laundry You can add or remove laundry items during the first few minutes after the programme has started. Status 11:02 0:49 Time left Main wash Cottons Add laundry Add laundry Touch the sensor control. -
Page 62: Supervisor Level
You can alter the Supervisor level access code to protect the wash- ing machine from unauthorised access. Please inform Miele Service if you have forgotten your new code. Miele Service will have to reset the code. Make a note of your new code and store it in a safe place. -
Page 63: Operation/Display
Supervisor level Operation/display Language The display can be set to appear in one of several different lan- guages. To select the permanent supervisor language you want, go to the Languages sub-menu. When a programme is running, you can change the user language us- ing the sensor control. -
Page 64: Time
Supervisor level Time After selecting the clock format, you can set the time of day. Clock format - 24 h clock - 12 h clock - No clock - The time can be set. Date The date can be set after selecting the date format. Date format - DD.MM.YYYY - YYYY.MM.DD... -
Page 65: Delay Start
Supervisor level - Switch off after 20 minutes - Switch off after 30 minutes Delay start The delay start (timer) display can be switched on or off. Factory default: on Memory The washing machine will save the settings (temperature, spin speed and some of the options) which have been selected for a wash pro- gramme after the programme has started. -
Page 66: Connector Box
Supervisor level – The WiFi is switched off – The WiFi connection will be reset to the factory default setting Connector box External hardware is connected via the Miele connector box. -
Page 67: Programme Selection
Supervisor level Programme selection Controls Tip: Start by configuring all necessary settings and changes to the washing machine before adjusting any of the options below. If “Launderette, basic” or “Laundrette Logo” are selected, the Super- visor level can no longer be opened from the display after the Super- visor level menu is closed. -
Page 68: Programme Packages
Supervisor level Programme pack- The selection of programmes can be expanded by activating single ages programmes from the target group programme packages. The programmes selected from the programme packages (marked in orange) are displayed under programme selection. Sort programmes Programmes can be moved within the programme list and in the Fa- vourites list. -
Page 69: Process Technology
Supervisor level Process technology Anti-crease The Anti-crease function reduces creasing after the end of the pro- gramme. At the end of the programme, the drum continues to turn at intervals for up to 30 minutes. The washing machine door can be opened at any time. Factory default: on Service interval Service information can appear in the display. -
Page 70: Water Intake
Supervisor level Water intake Pre-wash You can select the water type for the pre-wash. - Cold Only cold water is used for the pre-wash. - Hot Hot water is also added for the pre-wash. Hot water can only be added if the wash temperature is above 30 °C. -
Page 71: Technical Data
Technical data PWM 509/511 machine data Electrical connection Voltage see data plate Frequency see data plate Total connected load see data plate Current draw see data plate Fuse rating see data plate Heater rating see data plate PWM 509 installation dimensions Casing width (without add-on components) 692 mm Casing height (without add-on components) 1012 mm... -
Page 72: Product Safety
The complete text of the EU declaration of conformity is available from one of the following Internet addresses: - Under “Products”, “Download” at www.miele.co.uk/professional/index.htm - Or go to www.miele.co.uk/professional/user-manuals-177.htm and enter the name of the product or the serial number... - Page 73 Copyrights and licences For the purpose of operating and controlling the communication mod- ule, Miele uses proprietary or third-party software that is not covered by open source licensing terms. These items of software/software components are protected by copyright. The copyrights held by Miele and third parties must be respected.
- Page 76 United Kingdom Malaysia Miele Sdn Bhd Miele Co. Ltd., Fairacres, Marcham Road Suite 12-2, Level 12 Abingdon, Oxon, OX14 1TW Menara Sapura Kencana Petroleum Professional Sales, Tel: 0845 365 6608 Solaris Dutamas No. 1, Jalan Dutamas 1 E-mail: professional@miele.co.uk 50480 Kuala Lumpur, Malaysia Internet: www.miele.co.uk/professional...