General problems or technical faults
Problem
The cooking zones do
not heat up.
A smell and vapours are
given off when the new
appliance is being used.
Cause and remedy
There is no power to the hob.
Check whether the fuse has tripped. Contact a
qualified electrician or the Miele Customer Service
Department (for the minimum fuse rating, see data
plate).
There may be a technical fault.
Turn the rotary controls to 0.
Disconnect the hob from the electricity supply for
approx. 1 minute. To do this, take the following
steps:
– Trip the relevant fuse or screw the fuse out com-
pletely.
– Switch off the residual current protection
device.
If the hob will still not turn on after resetting the trip
switch in the fuse box or the residual current pro-
tection device, contact a qualified electrician or the
Miele Customer Service Department.
The metal components have a protective coating.
When the appliance is used for the first time, this
causes a smell and possibly also vapour. The mater-
ial from which the induction coils are made also gives
off a smell in the first few hours of operation. With
each subsequent use, the odour is reduced until it
disappears completely. The smell and any vapours
given off do not indicate a faulty connection or appli-
ance and they are not hazardous to health.
Problem solving guide
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