HP Compaq Presario,Presario 1700 Reference Manual page 103

11-16 Troubleshooting Guide
Symptom
Internet PC will not
Power button on your Internet PC
turn on. has not been pressed.
Power plug is not properly
connected to AC adapter or wall
outlet.
AC adapter is not properly
connected to back of your
Internet PC.
Battery is fully discharged or not
installed.
Keyboard controller needs to be
reset.
Wall outlet is bad.
Wrong memory modules were
used in upgrade, or memory
modules were installed in the
wrong location.
Internet PC appears Internet PC has locked up.
to have locked up.
Program being used is not
certified for Windows by
Microsoft.
Power
Problem
Press the Power button on your Internet
PC.
Reconnect the power plug to AC
adapter and wall outlet.
Reconnect the AC adapter to the back
of your Internet PC.
Connect AC adapter to the back of your
Internet PC and a wall outlet or install a
charged battery.
1. Unplug AC adapter from back of
2. Remove the battery and wait 30
3. Reinstall AC adapter and battery.
Test the outlet by connecting a different
electrical device to outlet.
Review Adding Memory in the Features
Guide to verify the type of memory
modules to use and where to install
them.
Restart computer by pressing
CTRL+ALT+DEL keys simultaneously.
Verify program is certified by Microsoft
(see program packaging for this
information). If program is Microsoft
certified then see next problem.
Solution
Internet PC.
seconds.