Hp compaq presario,presario 6000: supplementary guide (1 page)
Summary of Contents for HP Compaq Presario,Presario V5000
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Maintenance and Service Guide Compaq Presario V5000 Notebook PC Document Part Number: 407511-002 June 2006 This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; troubleshooting computer problems; and performing computer disassembly procedures.
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SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
Contents 6 Specifications Screw Listing B Software Update and Recovery C Display Component Recycling D Connector Pin Assignments E Power Cord Set Requirements Index Maintenance and Service Guide...
Product Description The Compaq Presario V5000 Notebook PC offers advanced modularity, Mobile AMD Sempron™ and AMD Turion™ 64 Mobile Technology processors, and extensive multimedia support. Compaq Presario V5000 Notebook PC Maintenance and Service Guide 1–1...
Product Description 1.1 Features ✎ Numerous references are made throughout this Maintenance and Service Guide to “full-featured” and “defeatured” computer models. A model is considered to be full-featured if it has 3 Universal Serial Bus ports and the following components: ■...
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■ TouchPad pointing device, including dedicated horizontal and vertical scroll regions ■ Integrated 10Base-T/100Base-TX Ethernet local area network (LAN) network interface card (NIC) with RJ-45 jack ■ Integrated high-speed 56K modem with RJ-11 jack ■ Integrated wireless support for Mini PCI IEEE 802.11a/b/g WLAN device ■...
3. Wait approximately 5 minutes. 4. Replace the RTC battery and reassemble the computer. 5. Connect AC power to the computer. Do not reinsert any batteries at this time. 6. Turn on the computer. All passwords and CMOS settings have been cleared. 1.3 Power Management The computer comes with power management features that extend battery operating time and conserve power.
Product Description 1.4 External Components The external components on the front of the computer are shown below and described in Table 1-1. Front Components 1–6 Maintenance and Service Guide...
Item Component Power light Battery light Drive light Speakers Display release button Maintenance and Service Guide Table 1-1 Front Components Function ■ On: Computer is turned on. ■ Off: Computer is off or in hibernation. ■ Blinking: Computer is in standby. ■...
Product Description The external components on the right side of the computer are shown below and described in Table 1-2. Right-Side Components Item Component Audio-out (headphone) jack Audio-in (microphone) jack ExpressCard slot USB port (select models only) Optical drive RJ-11 (modem) jack Power connector 1–8 Table 1-2...
The external components on the rear panel of the computer are shown below and described in Table 1-3. Rear Panel Components Item Component Battery bay Vent Maintenance and Service Guide Table 1-3 Rear Panel Components Function Holds a battery. Provides airflow to cool internal components.
Product Description The external components on the left side of the computer are shown below and described in Table 1-4. Left-Side Components Item Component Security cable slot Monitor port S-Video-out jack 1–10 Table 1-4 Left-Side Components Function Attaches an optional security cable to the computer.
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Left-Side Components (Continued) Item Component RJ-45 (network) jack Expansion port 2 USB ports (2) 1394 port (select models only) Memory Reader light (select models only) Memory Reader (select models only) PC Card slot (select models only) PC Card eject button (select models only) Maintenance and Service Guide Table 1-4...
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Product Description The standard keyboard components of the computer are shown below and described in Table 1-5. Standard Keyboard Components 1–12 Maintenance and Service Guide...
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Standard Keyboard Components Item Component F1 to F12 keys (12) caps lock key Fn key Windows logo key Windows applications key Arrow keys Numeric keypad keys (15) num lock key Maintenance and Service Guide Table 1-5 Function Perform system and application tasks. When combined with Fn, function keys perform additional tasks as hotkeys.
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Product Description The computer top components are shown below and described in Table 1-6. Top Components 1–14 Maintenance and Service Guide...
Item Component caps lock light Wireless button Power button Volume down button Volume up button Volume mute button num lock light Maintenance and Service Guide Table 1-6 Top Components Function On: Caps lock is enabled. Turns the wireless functionality on or off, but does not create a wireless connection.
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Product Description The computer TouchPad components are shown below and described in Table 1-7. TouchPad Components 1–16 Maintenance and Service Guide...
Item Component TouchPad TouchPad horizontal scroll zone Left and right TouchPad buttons TouchPad vertical scroll zone Maintenance and Service Guide Table 1-7 TouchPad Components Function Moves the pointer and selects or activates items on the screen. Can be set to perform other mouse functions, such as scrolling, selecting, and double-clicking.
Product Description The external components on the bottom of the computer are shown below and described in Table 1-8. Bottom Components Item Component Optical drive Labels area Battery release latch Battery bay 1–18 Table 1-8 Bottom Components Function Supports an optical disc, such as a CD or DVD.
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Bottom Components (Continued) Item Component Vents (2) Memory/Mini PCI module compartment cover Hard drive bay Maintenance and Service Guide Table 1-8 Function Provide airflow to cool internal components. Ä To prevent overheating, do not obstruct vents. Do not allow a hard surface, such as a printer, or a soft surface, such as pillows or thick rugs or clothing, to block...
Product Description 1.5 Design Overview This section presents a design overview of key parts and features of the computer. Refer to to identify replacement parts, and Replacement Procedures,” The system board provides the following device connections: ■ Mobile AMD Sempron and AMD Turion 64 processors ■...
Å WARNING: Only authorized technicians trained by HP should repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly-/module-level repair. Because of the complexity of the individual boards and subassemblies, do not attempt to make repairs at the component level or modifications to any printed wiring board.
Troubleshooting 2. Select the File, Security, Diagnostics, or System Configuration menu. 3. To close Computer Setup and restart the computer: ❏ Select File > Save changes and exit, and then press – or – ❏ Select File > Ignore changes and exit, and then press –...
Selecting from the Security Menu Select Setup Password Power-On Password Password Options (Password options can be selected only when a power-on password has been set.) DriveLock Passwords Smart Card Security TPM Embedded Security System IDs Disk Sanitizer *Not applicable to SuperDisk LS-120 drives. Maintenance and Service Guide Table 2-2 Security Menu...
Troubleshooting Selecting from the Diagnostics Menu Select HDD Self-Test Options Memory Check 2–4 Table 2-3 Diagnostics Menu To Do This Run a quick comprehensive self test on hard drives in the system that support the test features. Run a quick comprehensive test on system memory on the following categories: ■...
Selecting from the System Configuration Menu Select Language Boot Options Device Configurations Built-In Device Options Port Options Maintenance and Service Guide Table 2-4 System Configuration Menu To Do This Change the Computer Setup language. Enable/disable MultiBoot, which sets a startup sequence that can include most bootable devices and media in the system.
Flowchart 2.1—Initial Troubleshooting Begin troubleshooting. Is there power? Beeps, LEDs, or error messages? Is there video? (no boot) Is the OS loading? Is there sound? Maintenance and Service Guide Go to “Flowchart 2.2—No Power, Part 1.” Check LED board, speaker connections.
Troubleshooting Flowchart 2.2—No Power, Part 1 No power (power LED is off). Remove from docking device (if applicable). Power up on battery power? Power up on AC power? Power up in docking device? 1. Reset the power cables in the docking device and at the AC outlet.
Flowchart 2.3—No Power, Part 2 Continued from “Flowchart 2.2—No Power, Part 1.” Visually check for debris in battery socket and clean if necessary. Power on? Check battery pack recharging it, moving it to another computer, Power on? Done Maintenance and Service Guide Done Replace power supply...
Troubleshooting Flowchart 2.4—No Power, Part 3 Continued from “Flowchart 2.3—No Power, Part 2.” Plug directly into AC outlet. Power LED Reseat AC adapter in computer and at power source. Power on? Power outlet active? Replace power cord. Power on? 2–10 Done Done Internal or...
Flowchart 2.5—No Power, Part 4 Continued from “Flowchart 2.4—No Power, Part 3.” Open computer. Loose or damaged parts? Close computer and retest. Power on? Done Maintenance and Service Guide Reseat loose components and boards and replace damaged items. Replace the following items (if applicable). Check computer operation after each replacement: 1.
Troubleshooting Flowchart 2.6—No Video, Part 1 No video. Docking Device Stand-alone or docking device? Stand-alone Internal or external display*? Internal External Adjust brightness. Video OK? Replace the following one at a time. Test after each replacement. Check for bent pins on cable. Video OK? Done 2–12...
Flowchart 2.7—No Video, Part 2 Continued from “Flowchart 2.6—No Video, Part 1.” Remove computer from docking device, if connected. Adjust display brightness. Video OK? Check that computer is properly seated in docking device, for bent pins on cable, and for monitor connection.
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Troubleshooting Flowchart 2.8—Nonfunctioning Docking Device (if applicable) Nonfunctioning docking device. Reset power cord in docking device and power outlet. Check voltage setting on docking device. Reset monitor cable connector at docking device. Docking device operating? Replace docking device. 2–14 Reinstall computer into docking device.
Flowchart 2.9—No Operating System (OS) Loading No OS loading.* Reset power cord in docking device and power outlet. *NOTE: Before beginning troubleshooting, always check cable connections, cable ends, and drives for bent or damaged pins. Maintenance and Service Guide No OS loading from hard drive, go to “Flowchart 2.10—No OS Loading, Hard Drive, Part 1.”...
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Troubleshooting Flowchart 2.10—No OS Loading, Hard Drive, Part 1 OS not loading from hard drive. Nonsystem disk message? Reseat external hard drive. OS loading? Boot from Check the Setup utility for correct booting order. Boot from hard drive? Done 2–16 Go to “Flowchart 2.11—No OS...
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Flowchart 2.11—No OS Loading, Hard Drive, Part 2 Continued from “Flowchart 2.10—No OS Loading, Hard Drive, Part 1.” 1. Replace CD or diskette in 2. Replace system drive? Remove diskette and reboot. Boot from hard drive? Boot 2.13—No OS from diskette drive? Diskette Drive.”...
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Troubleshooting Flowchart 2.12—No OS Loading, Hard Drive, Part 3 Continued from “Flowchart 2.11—No OS Loading, Hard Drive, Part 2.” System files on hard drive? Virus hard drive? Run SCANDISK and check for bad sectors. Can bad sectors be fixed? Fix bad sectors.
Flowchart 2.13—No OS Loading, Diskette Drive OS not loading from diskette drive. Nonsystem disk message? Boot from another device? Diskette drive enabled in the Setup Utility? Is diskette drive boot order correct? Change boot priority using 2.17—Nonfunctioning the Setup Utility. Maintenance and Service Guide Reseat diskette drive.
Troubleshooting Flowchart 2.14—No OS Loading, Optical Drive No OS loading from CD-ROM or DVD-ROM drive. Boots from CD or DVD? Reseat drive. 2–20 Disc in drive? Install bootable disc. bootable disc. Done Boots from CD or DVD? Booting from another 2.17—Nonfunctioning device? Reset the computer.
Flowchart 2.15—No Audio, Part 1 No audio. Computer in docking device (if applicable)? Go to “Flowchart 2.16—No Audio, Part 2.” 2.17—Nonfunctioning Maintenance and Service Guide Turn up audio internally or externally. Undock docking device. Go to “Flowchart Device.” Troubleshooting Audio? Done Go to Internal...
Troubleshooting Flowchart 2.16—No Audio, Part 2 Continued from “Flowchart 2.15—No Audio, Part 1.” Audio driver in OS configured? Correct drivers for application? Connect to external speaker. Audio? 2–22 Reload audio drivers. Load drivers and set configuration in OS. Replace audio board and speaker connections...
Flowchart 2.17—Nonfunctioning Device Unplug the nonfunctioning device from the computer and inspect cables and plugs for bent or broken pins or Clear CMOS. Reattach device. Close computer, plug in power, and reboot. Device boots properly? Done Maintenance and Service Guide Nonfunctioning device.
Troubleshooting Flowchart 2.18—Nonfunctioning Keyboard Keyboard not operating properly. Connect computer to good external keyboard. External device works? Reseat internal keyboard connector (if applicable). Done 2–24 Replace system board. Replace internal keyboard or cable. Replace system board. Done Maintenance and Service Guide...
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Flowchart 2.19—Nonfunctioning Pointing Device Pointing device not operating properly. Connect computer to good external pointing device. External device works? Reseat internal pointing device connector (if applicable). Done Maintenance and Service Guide Replace system board. Replace internal pointing device or cable. Replace system board.
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Troubleshooting Flowchart 2.20—No Network/Modem Connection No network or modem connection. Network or modem jack active? Digital line? NIC/modem configured in OS? Disconnect all power from the computer and open. Reseat NIC/modem (if applicable). 2–26 Replace jack or have jack activated. Connect to nondigital line.
Illustrated Parts Catalog This chapter provides an illustrated parts breakdown and a reference for spare part numbers. 3.1 Serial Number Location When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer. Serial Number Location Maintenance and Service Guide 3–1...
Illustrated Parts Catalog 3.2 Computer Major Components Computer Major Components 3–2 Maintenance and Service Guide...
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Spare Parts: Computer Major Components Item Description Display assemblies (include display cable, wireless antenna transceivers, and antenna cables) 15.4-inch, WXGA with BrightView 15.4-inch, WXGA antiglare ✎ Refer to display assembly internal component spare part number information. Switch cover For use with full-featured models For use with defeatured models Keyboards Denmark...
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Illustrated Parts Catalog Computer Major Components 3–4 Maintenance and Service Guide...
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Spare Parts: Computer Major Components (Continued) Item Description Cable Kit, Includes: Bluetooth module cable USB/audio board cable Power connector cable ✎ The power connector cable is also available using spare part number 415564-001. Modem connector cable Bluetooth® module (includes Bluetooth module cable) Optical drives DVD±RW and CD-RW Double-Layer Combo Drive...
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Illustrated Parts Catalog Computer Major Components 3–6 Maintenance and Service Guide...
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Spare Parts: Computer Major Components (Continued) Item Description Plastics Kit Includes: PC Card slot bezel ExpressCard slot bezel Hard drive cover (includes 2 captive screws) ✎ The hard drive cover is also available using spare part number 419328-001. Memory/Mini PCI module compartment cover (includes 2 captive screws) Computer feet (8, not illustrated) Bracket Kit...
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Illustrated Parts Catalog Computer Major Components 3–8 Maintenance and Service Guide...
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Spare Parts: Computer Major Components (Continued) Item Description Heat sink (includes thermal paste) Thermal paste Fan assembly USB/audio board (includes USB/audio board cable) For use with full-featured models For use with defeatured models Speakers Base enclosures For use with full-featured models For use with defeatured models Batteries 12-cell, 8.8-Amp hour...
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Illustrated Parts Catalog Computer Major Components 3–10 Maintenance and Service Guide...
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Spare Parts: Computer Major Components (Continued) Item Description Memory modules, 1-DIMM 1024 MB 512 MB 256 MB RTC battery (includes tape) Mini PCI communications modules 802.11a/b/g WLAN module for use in North America 802.11a/b/g WLAN module for use in the rest of the world 802.11b/g WLAN module for use in North America 802.11b/g WLAN module for use in the rest of the world...
Illustrated Parts Catalog 3.4 Plastics Kit Spare Part Number Information Item Description Plastics Kit Includes: Memory/Mini PCI module compartment cover (includes 2 captive screws, secured by C-clips) Hard drive cover (includes 2 captive screws, secured by C-clips) ✎ The hard drive cover is also available using spare part number 419328-001.
3.5 Cable Kit Spare Part Number Information Item Description Cable Kit Includes: TouchPad cable Bluetooth module cable USB/audio board cable Modem connector cable Power connector cable ✎ The power connector cable is also available using spare part number 415564-001. Maintenance and Service Guide Table 3-4 Cable Kit Illustrated Parts Catalog...
Illustrated Parts Catalog 3.6 Mass Storage Devices 3–16 Maintenance and Service Guide...
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Spare Part Number Information Item Description Hard drives (include frame and connector) 5400-rpm, 80-GB Optical drives DVD±RW and CD-RW Double-Layer Combo Drive DVD/CD-RW Double-Layer Combo Drive with LightScribe DVD/CD-RW Combo Drive DVD±RW and CD-RW Super Multi Double-Layer Combo Drive DVD/CD-RW Super Multi Double-Layer Combo Drive with LightScribe and Hitachi LG Data Storage DVD/CD-RW Super Multi Double-Layer Combo Drive with LightScribe and Hitachi LG Data Storage...
Illustrated Parts Catalog 3.7 Miscellaneous (Not Illustrated) Miscellaneous (Not Illustrated) Description All-in-one media cable Analog TV tuner Audio Y-cable 2 Composite S-Video and audio cable DVB-T TV tuner DVB-T TV tuner antenna Label Kit Power supply, 65 watt RF cable RF input adapter cable Rubber Pad Kit TV tuner remote control...
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Miscellaneous (Not Illustrated) Spare Part Information (Continued) Description Power cords For use in: Australia Canada, French Canada, and the United States Denmark France, Germany, and Spain Israel The United Kingdom Switzerland Italy Screw Kit (includes the following screws; refer to Appendix A, “Screw Listing,”...
Illustrated Parts Catalog 3.8 Sequential Part Number Listing Sequential Part Number Listing Spare Part Number Description 309674-001 USB travel mouse 364727-001 USB digital drive 371693-001 Wired headset with volume control 392557-001 802.11b/g WLAN Mini PCI communications module for use in North America 392557-002 802.11b/g WLAN Mini PCI communications module for use in...
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Sequential Part Number Listing (Continued) Spare Part Number Description 403811-021 Power cord for use internationally 403811-031 Power cord for use in the United Kingdom 403811-061 Power cord for use in Italy 403811-081 Power cord for use in Denmark 403811-111 Power cord for use in Switzerland 403811-BB1 Power cord for use in Israel 403827-001...
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Illustrated Parts Catalog Sequential Part Number Listing (Continued) Spare Part Number Description 407809-001 ExpressCard assembly 407812-001 TouchPad bracket 407816-001 RTC battery (includes tape) 407817-001 Thermal paste 407821-001 Bracket Kit 407823-001 Top cover for use with full-featured computers 407824-001 Top cover for use with defeatured computers 407827-001 Switch cover for use with full-featured computers 407828-001...
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Sequential Part Number Listing (Continued) Spare Part Number Description 407852-001 5400-rpm, 80-GB hard drive 407853-001 4200-rpm, 120-GB hard drive 407856-001 Keyboard for use in the United States 407856-031 Keyboard for use in the United Kingdom 407856-051 Keyboard for use in France 407856-061 Keyboard for use in Italy 407856-071...
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Illustrated Parts Catalog Sequential Part Number Listing (Continued) Spare Part Number Description 412176-001 DVB-T TV tuner antenna 413100-001 DVD/CD-RW Combo Drive 413101-001 DVD±RW and CD-RW Double-Layer Combo Drive 413102-001 DVD/CD-RW Double-Layer Combo Drive with LightScribe 415493-001 Base enclosure for use with full-featured computer models 415494-001 Base enclosure for use with defeatured computer models 415564-001...
Removal and Replacement This chapter provides essential information for proper and safe removal and replacement service.y 4.1 Tools Required You will need the following tools to complete the removal and replacement procedures: ■ Magnetic screwdriver ■ Phillips P0 and P1 screwdrivers ■...
Removal and Replacement Preliminaries 4.2 Service Considerations The following sections include some of the considerations that you should keep in mind during disassembly and assembly procedures. ✎ As you remove each subassembly from the computer, place the subassembly (and all accompanying screws) away from the work area to prevent damage.
4.3 Preventing Damage to Removable Drives Removable drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a removable drive, or loss of information, observe the following precautions: ■ Before removing or inserting a hard drive, shut down the computer.
Removal and Replacement Preliminaries 4.4 Preventing Electrostatic Damage Many electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, the discharge contains enough power to alter device parameters or melt silicon junctions.
4.5 Packaging and Transporting Precautions Use the following grounding precautions when packaging and transporting equipment: ■ To avoid hand contact, transport products in static-safe containers, such as tubes, bags, or boxes. ■ Protect all electrostatic-sensitive parts and assemblies with conductive or approved containers or packaging. ■...
Removal and Replacement Preliminaries 4.6 Workstation Precautions Use the following grounding precautions at workstations: ■ Cover the workstation with approved static-shielding material (refer to ■ Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment. ■...
4.7 Grounding Equipment and Methods Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords.
Removal and Replacement Preliminaries Table 4-1 shows how humidity affects the electrostatic voltage levels generated by different activities. Typical Electrostatic Voltage Levels Event Walking across carpet Walking across vinyl floor Motions of bench worker Removing DIPS from plastic tube Removing DIPS from vinyl tray Removing DIPS from Styrofoam Removing bubble pack from PCB Packing PCBs in foam-lined box...
Removal and Replacement Procedures This chapter provides removal and replacement procedures. There are as many 94 screws, in 13 different sizes, that may have to be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement.
Removal and Replacement Procedures 5.1 Serial Number Report the computer serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the computer. Serial Number Location 5–2 Maintenance and Service Guide...
5.2 Disassembly Sequence Chart Use the chart below to determine the section number to be referenced when removing computer components. Disassembly Sequence Chart Section Description Preparing the Computer for Disassembly Battery Hard Drive Computer Feet Memory Module Mini PCI Communications Module Å...
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Removal and Replacement Procedures Disassembly Sequence Chart (Continued) Section Description Optical Drive 5.10 Switch Cover 5.11 Keyboard 5.12 Display Assembly Display bezel Display hinge base covers Display panel Display release hook Display hinges Wireless antenna transceivers and cables 5.13 Base Enclosure 5.14 Bluetooth Module 5.15...
5.3 Preparing the Computer for Disassembly Before you begin any removal or installation procedures: 1. Shut down the computer. If you are unsure whether the computer is off or in hibernation, turn the computer on, and then shut it down through the operating system. 2.
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Removal and Replacement Procedures 4. Remove the battery by following these steps: a. Turn the computer upside down with the front toward you. b. Slide the battery release latch 1 to the left. (The battery disengages from the computer.) c. Lift the front edge of the battery 2 and swing it back to remove it.
5.4 Hard Drive Hard Drive Spare Part Number Information 5400-rpm, 80-GB 407852-001 1. Prepare the computer for disassembly (refer to Maintenance and Service Guide Removal and Replacement Procedures 4200-rpm, 120-GB 4200-rpm, 100-GB 4200-rpm, 80-GB 4200-rpm, 60-GB 4200-rpm, 40-GB Section 407853-001 407851-001 410054-001 407850-001...
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Removal and Replacement Procedures 2. Loosen the two Phillips PM2.5×5.0 captive screws 1 that secure the hard drive cover to the computer. 3. Lift the rear edge of the hard drive cover 2, and then swing it up and forward and remove it. ✎...
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Removal and Replacement Procedures 4. Use the tab 1 to slide the hard drive to the right, and then lift the hard drive 2 from the hard drive bay. Removing the Hard Drive Maintenance and Service Guide 5–9...
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Removal and Replacement Procedures 5. Remove the four Phillips PM3.0×4.0 hard drive frame screws 1 that secure the hard drive frame to the hard drive. 6. Slide the hard drive 2 away from the hard drive to remove it. Removing the Hard Drive Frame Reverse the above procedure to reassemble and install the hard drive.
Removal and Replacement Procedures 5.5 Computer Feet The computer feet are adhesive-backed rubber pads. The feet are included in the Plastics Kit, spare part number 407779-001. Replacing the Computer Feet Maintenance and Service Guide 5–11...
Removal and Replacement Procedures 5.6 Memory Module Memory Module Spare Part Number Information Memory modules (1 DIMM) 1024 MB 512 MB 256 MB 1. Prepare the computer for disassembly (refer to 5–12 403800-001 403799-001 407834-001 Section Maintenance and Service Guide 5.3).
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2. Loosen the Phillips PM2.5×5.0 captive screw 1 that secures the memory/Mini PCI module compartment cover to the computer. 3. Lift the right side of the cover 2 and swing it up and to the left and remove it. ✎ The memory/Mini PCI module compartment cover is included in the Plastics Kit, spare part number 407779-001.
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Removal and Replacement Procedures 4. Remove the two Phillips PM2.5×4.0 screws 1 that secure the memory shield to the computer. 5. Lift the left side of the shield 2, and then swing it up and to the right. ✎ The memory shield is available in the Bracket Kit, spare part number 407821-001.
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6. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module. (The edge of the module opposite the socket rises away from the computer.) 7. Remove the memory module by pulling the module away from the socket at an angle 2.
Removal and Replacement Procedures 5.7 Mini PCI Communications Module Mini PCI Communications Module Spare Part Number Information 802.11a/b/g WLAN module for use in North America 802.11a/b/g WLAN module for use in the rest of the world 802.11b/g wireless local access network (WLAN) module for use in North America 802.11b/g WLAN module for use in the rest of the world 1.
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✎ Before disconnecting the antenna cables, make note of which cable is attached to which antenna clip on the Mini PCI communications card. 3. Disconnect the auxiliary and main 1 antenna cables from the Mini PCI communications module. 4. Spread the two retaining tabs 2 on each side of the Mini PCI socket to release the Mini PCI communications module.
Removal and Replacement Procedures 5.8 RTC Battery RTC Battery Spare Part Number Information RTC battery (includes tape) 1. Prepare the computer for disassembly 2. Remove the memory/Mini PCI module compartment cover (Section 3. Remove the Mini PCI communications module 4. Remove the RTC battery from the socket on the system board.
5.9 Optical Drive Optical Drive Spare Part Number Information DVD±RW and CD-RW Double-Layer Combo Drive DVD/CD-RW Double-Layer Combo Drive with LightScribe DVD/CD-RW Combo Drive DVD±RW and CD-RW Super Multi Double-Layer Combo Drive DVD/CD-RW Super Multi Double-Layer Combo Drive with LightScribe and Hitachi LG Data Storage DVD/CD-RW Super Multi Double-Layer Combo Drive with LightScribe and Hitachi LG Data Storage 1.
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Removal and Replacement Procedures 3. Remove the Phillips PM2.5×5.0 screw 1 that secures the optical drive to the computer. 4. Insert a thin tool into the notch 2 on the back of the optical drive and push to disconnect the optical drive from the system board.
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If it is necessary to replace the optical drive bracket, perform the following steps: 6. Position the optical drive with the connector toward you. 7. Remove the two Phillips PM2.0×4.0 screws 1 that secure the optical drive bracket to the optical drive. 8.
Removal and Replacement Procedures 5.10 Switch Cover Switch Cover Spare Part Number Information For use with full-featured models For use with defeatured models 1. Prepare the computer for disassembly 2. Remove the two Phillips PM2.5×5.0 screws that secure the switch cover to the computer. Removing the Switch Cover Screws 5–22 407827-001...
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3. Turn the computer display-side up with front toward you. 4. Open the computer as far as possible. 5. Insert a flat-bladed tool into the switch cover notches behind cover 2 disengages from the computer. 6. Remove the switch cover. Removing the Switch Cover Reverse the above procedure to install the switch cover.
Removal and Replacement Procedures 5.11 Keyboard Keyboard Spare Part Number Information Denmark France French Canada International Italy 1. Prepare the computer for disassembly 2. Remove the switch cover 5–24 407856-081 Norway 407856-051 Spain 407856-121 Sweden/Finland 407856-B31 The United Kingdom 407856-061 The United States (Section 407856-091...
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3. Remove the four Phillips PM2.5×5.0 screws 1 that secure the keyboard to the computer. 4. Lift the rear edge of the keyboard 2 to release it from the top cover. Releasing the Keyboard Maintenance and Service Guide Removal and Replacement Procedures 5–25...
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Removal and Replacement Procedures 5. Swing the keyboard 1 forward until it rests on the palm rest. 6. Release the zero insertion force (ZIF) connector to which the keyboard cable 2 is attached and disconnect the keyboard cable 3. 7. Remove the keyboard assembly. Removing the Keyboard Reverse the above procedure to install the keyboard.
5.12 Display Assembly Display Assembly Spare Part Number Information ✎ All display assemblies include a display cable, wireless antenna transceivers, and antenna cables. 15.4-inch, WXGA with BrightView 15.4-inch, WXGA antiglare 1. Prepare the computer for disassembly 2. Remove the memory/Mini PCI module compartment cover (Section Maintenance and Service Guide Removal and Replacement Procedures...
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Removal and Replacement Procedures ✎ Before disconnecting the antenna cables, make note of which cable is attached to which antenna clip on the Mini PCI communications card. 3. Disconnect the auxiliary and main antenna cables 1 from the Mini PCI communications module. 4.
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Removal and Replacement Procedures 5. Remove the switch cover (Section 5.10). 6. Remove the keyboard (Section 5.11). 7. Disconnect the display cable 1 from the system board. 8. Remove the wireless antenna cables from the clips 2 in the top cover. Disconnecting the Display and Wireless Antenna Cables Maintenance and Service Guide 5–29...
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Removal and Replacement Procedures Ä CAUTION: Support the display assembly when removing the following screws. Failure to support the display assembly can result in damage to the display assembly and other computer components. 9. Remove the four Phillips PM2.5×9.0 screws 1 that secure the display assembly to the computer.
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Display Assembly Subcomponents Spare Part Number Information Display Plastics Kit, includes: ■ Display bezel ■ Display enclosure ■ Display hinge base covers ■ Display hinge covers Display Hinge Kit, includes ■ Display hinges ■ Display release hook Display inverter board Display Panel Kit (includes display panel cable) ■...
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Removal and Replacement Procedures 11. Remove the six rubber screw covers 1 and 2 and the six Phillips PM2.5×7.0 screws 3 that secure the display bezel to the display assembly. ✎ The rubber screw covers are available in the Display Screw Kit, spare part number 407795-001.
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✎ The display bezel and display enclosure are available in the Display Plastics Kit, spare part number 407793-001. 12. Flex the inside edges of the left and right sides 1 and the top and bottom sides 2 of the display bezel until the bezel disengages from the display enclosure.
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Removal and Replacement Procedures 14. Disconnect the display panel cable 1 and display backlight cable 2 from the display inverter board. Disconnecting the Display Panel Cables 5–34 Maintenance and Service Guide...
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✎ The display hinge base covers are available in the Display Plastics Kit, spare part number 407793-001. 15. If is necessary to replace the display hinge base covers, remove the two Phillips PM2.5×5.0 screws 1 that secure the covers to the display enclosure. 16.
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Removal and Replacement Procedures Display Assembly Subcomponents Spare Part Number Information Display Panel Kit (includes display panel cable) ■ 15.4-inch, WXGA with BrightView ■ 15.4-inch, WXGA antiglare Display inverter board 17. Remove the four Phillips PM2.5×5.0 screws 1 that secure the display panel and inverter board to the display enclosure.
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✎ The display hinge covers are available in the Display Plastics Kit, spare part number 407793-001. 19. If it is necessary to replace either of the display hinge covers, detach the display hinge cover clips 1 from the display hinge. 20.
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Removal and Replacement Procedures ✎ The display release hook is available in the Display Hinge Kit, spare part number 407797-001. 22. If it is necessary to replace the display release hook, remove the two PM2.5×5.0 screws 1 that secure the hook to the display enclosure.
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✎ The display hinges are available in the Display Hinge Kit, spare part number 407797-001. 24. If it is necessary to replace the display hinges, remove the four Phillips PM2.0×4.0 screws 1 that secure each hinge to the display panel. 25.
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Removal and Replacement Procedures ✎ The wireless antenna transceivers and cables are available in the Wireless Antenna Kit, spare part number 410118-001. 26. If it is necessary to replace the wireless antenna transceivers and cables, remove the Phillips PM2.5×5.0 screws 1 that secure the wireless antenna transceivers to the display enclosure.
5.13 Base Enclosure Base Enclosure and Top Cover Spare Part Number Information Base enclosure for use with full-featured models Base enclosure for use with defeatured models Top cover for use with full-featured models Top cover for use with defeatured models 1.
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Removal and Replacement Procedures 2. Release the ZIF connector to which the TouchPad cable 1 is connected and disconnect the TouchPad cable 2 from the system board. ✎ The TouchPad cable is included in the Cable Kit, spare part number 407775-001. 3.
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Removal and Replacement Procedures 4. Turn the computer upside down with the front toward you. 5. Remove the eleven Phillips PM2.5×13.0 screws that secure the base enclosure to the computer. Removing the Base Enclosure Screws, Part 2 Maintenance and Service Guide 5–43...
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Removal and Replacement Procedures 6. Remove the two Phillips PM2.5×5.0 screws 1 in the hard drive bay and and the three Phillips PM2.5×5.0 screws 2 in the battery bay that secure the base enclosure to the computer. Removing the Base Enclosure Screws, Part 3 5–44 Maintenance and Service Guide...
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7. Lift up the front edge of the base enclosure 1 until it disengages from the top cover. 8. Lift the base enclosure 2 straight up and remove it. Removing the Base Enclosure Reverse the above procedure to install the base enclosure. Maintenance and Service Guide Removal and Replacement Procedures 5–45...
Removal and Replacement Procedures 5.14 Bluetooth Module Bluetooth Module Spare Part Number Information Bluetooth module (includes Bluetooth module cable) 1. Prepare the computer for disassembly and then remove the following components: a. Hard drive b. Memory/Mini PCI module compartment cover (Section c.
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2. Remove the two Phillips PM1.5×3.0 screws 1 that secure the Bluetooth module to the top cover. 3. Slide the Bluetooth module 2 out of the clip in the top cover. 4. Disconnect the Bluetooth module cable 3 from the Bluetooth module.
Removal and Replacement Procedures 5.15 System Board System Board Spare Part Number Information For use with defeatured models For use with full-featured models ✎ When replacing the system board, ensure that the following components are removed from the defective system board and installed on the replacement system board: ■...
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2. Turn the top cover right-side up with the front toward you. 3. Release the ZIF connector 1 to which the LED board cable is connected and disconnect the LED board cable 2 from the system board. Disconnecting the LED Board Cable Maintenance and Service Guide Removal and Replacement Procedures 5–49...
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Removal and Replacement Procedures 4. Turn the top cover upside down with the front toward you. 5. Disconnect the power connector cable 1 from the system board. ✎ The power connector cable is included with the Cable Kit, spare part number 407775-001, and is also available using spare part number 415564-001.
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Removal and Replacement Procedures 7. Remove the modem connector 1 from the clip in the top cover and remove the modem connector cable 2 from the routing channel in the top cover. Removing the Modem Connector Cable Maintenance and Service Guide 5–51...
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Removal and Replacement Procedures 8. Disconnect the USB/audio board cable 1 from the USB/audio board. 9. Remove the four PM2.5×5.0 screws 2 that secure the system board and USB/audio board to the top cover. 10. Remove the USB/audio board 3 from the top cover. ✎...
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Removal and Replacement Procedures 11. Use the optical drive connector 1 to lift the left side of the system board 2 until it clears the top cover. 12. Slide the system board 3 to the left at an angle and remove it. Removing the System Board Maintenance and Service Guide 5–53...
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Removal and Replacement Procedures 13. Position the system board with the ExpressCard and PC Card assemblies facing up and the battery connector toward you. 14. Disconnect the following cables from the system board: 1 USB/audio board cable 2 Modem cable 3 Speaker cable ✎...
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15. Set the USB/audio board cable and modem connector cable aside. 16. Lift the system board 1 and seperate the speakers 2 from the system board. ✎ The speakers are available using spare part number 407785-001. Removing the Speakers Reverse the above procedure to install the system board. Maintenance and Service Guide Removal and Replacement Procedures 5–55...
Removal and Replacement Procedures 5.16 Display Release Button ✎ The display release button components are spared with the top cover. 1. Prepare the computer for disassembly remove the following components: a. Hard drive b. Memory/Mini PCI module compartment cover (Section c.
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2. Release the ZIF connector 1 on the TouchPad board to which the TouchPad cable is connected. 3. Disconnect the TouchPad cable 2 from the TouchPad board. ✎ The TouchPad cable is included in the Cable Kit, spare part number 407775-001. 4.
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Removal and Replacement Procedures 5. Remove the four silver Phillips PM2.5×4.0 screws 1 and the two Phillips PM2.5×5.0 screws 2 that secure the TouchPad bracket to the top cover. 6. Remove the TouchPad bracket 2. Removing the TouchPad Bracket 5–58 Maintenance and Service Guide...
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7. Remove the display release button swing arm 1 from the top cover. 8. Push and hold the display release button 2. 9. Remove the display release button 3 and springs 4 from the top cover. Removing the Display Release Button Components Reverse the above procedure to install the display release button.
Removal and Replacement Procedures 5.17 LED Board LED Board Spare Part Number Information LED board (includes LED board cable) 1. Prepare the computer for disassembly and then remove the following components: a. Hard drive b. Memory/Mini PCI module compartment cover (Section c.
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2. Remove the two Phillips PM2.5×5.0 screws 1 that secure the LED board to the top cover. 3. Remove the LED board and cable 2. Removing the LED Board Reverse the above procedure to install the LED board. Maintenance and Service Guide Removal and Replacement Procedures 5–61...
Removal and Replacement Procedures 5.18 Heat Sink Heat Sink Spare Part Number Information Heat sink (includes thermal paste) Thermal paste 1. Prepare the computer for disassembly and then remove the following components: a. Hard drive b. Memory/Mini PCI module compartment cover (Section c.
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2. Turn the system board upside down with the expansion port 2 toward you. 3. Remove the four Phillips PM2.5×7.0 screws 1 that secure the heat sink to the system board. 4. Remove the heat sink 2. ✎ Due to the adhesive quality of the thermal paste located between the fan assembly and processor, it may be necessary to move the fan assembly from side to side to detach it from the processor.
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Removal and Replacement Procedures ✎ The thermal paste should be thoroughly cleaned from the surfaces of the heat sink 1 and processor 2 each time the heat sink is removed. Thermal paste should be reapplied to both surfaces before the heat sink is reinstalled. Thermal paste is included with all heat sink and processor spare part kits.
5.19 Processor ✎ The computer may be equipped with a processor socket that features either a locking screw or a release arm. Both types of sockets are documented in this section. Processor Spare Part Number Information ✎ All processor spare part kits include thermal paste. AMD Turion 64 ML-40 (2.2-GHz) AMD Turion 64 ML-40 (2.2-GHz) AMD Turion 64 ML-37 (2.0-GHz)
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Removal and Replacement Procedures 1. Prepare the computer for disassembly and then remove the following components: a. Hard drive b. Memory/Mini PCI module compartment cover (Section c. Optical drive d. Switch cover e. Keyboard f. Display assembly g. Base enclosure h.
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✎ Steps 2 and 3 apply to processor sockets equipped with a locking screw. Refer to steps 4 through 6 for instructions on removing a processor from a socket equipped with a release arm. 2. Use a flat-bladed screwdriver to turn the processor locking screw 1 one-quarter turn counterclockwise until you hear a click.
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Removal and Replacement Procedures ✎ Steps 4 through 6 apply to processor sockets equipped with a release arm. 4. Slide the tip of the processor socket release arm 1 to the left until it clears the notch 2 on the processor socket. 5.
5.20 Fan Assembly Fan Assembly Spare Part Number Information Fan assembly 1. Prepare the computer for disassembly and then remove the following components: a. Hard drive b. Memory/Mini PCI module compartment cover (Section c. Optical drive d. Switch cover e. Keyboard f.
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Removal and Replacement Procedures 2. Turn the system board upside down with the expansion port 2 docking connector toward you. 3. Remove the Phillips PM2.0×4.0 screw that secures the fan assembly to the system board. Removing the Fan Assembly Screw, Part 1 5–70 Maintenance and Service Guide...
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4. Turn the system board right-side up with the expansion port 2 docking connector toward you. 5. Disconnect the fan cable 1 from the system board. 6. Remove the following screws: 2 One silver Phillips PM2.5×4.0 screw that secures the expansion port 2 bracket and fan assembly to the system board 3 Two slotted M1.5×9.0 screws on each side of the...
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Removal and Replacement Procedures 7. Slide the expansion port bracket 1 away from the system board. 8. Remove the fan assembly 2. Removing the Fan Assembly Reverse the above procedure to install the fan assembly. 5–72 Maintenance and Service Guide...
5.21 PC Card Assembly PC Card Assembly Spare Part Number Information PC Card assembly 1. Prepare the computer for disassembly and then remove the following components: a. Hard drive b. Memory/Mini PCI module compartment cover (Section c. Optical drive d. Switch cover e.
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Removal and Replacement Procedures 2. Turn the system board upside down with the expansion port 2 toward you. 3. Remove the two PM2.0×4.0 screws that secure the PC Card assembly to the system board. Removing the PC Card Assembly Screws 5–74 Maintenance and Service Guide...
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4. Turn the system board top-side up with the expansion port 2 toward you. 5. Disengage the hooks 1 on the PC Card assembly from the slots on the PC Card connector 2 and remove the PC Card assembly 3 from the system board. Removing the PC Card Assembly Reverse the above procedures to install the PC Card assembly.
Removal and Replacement Procedures 5.22 ExpressCard Assembly ExpressCard Assembly Spare Part Number Information ExpressCard assembly 1. Prepare the computer for disassembly and then remove the following components: a. Hard drive b. Memory/Mini PCI module compartment cover (Section c. Optical drive d.
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2. Turn the system board upside down with the expansion port 2 toward you. 3. Remove the two PM2.0×4.0 screws that secure the ExpressCard assembly to the system board. Removing the ExpressCard Assembly Screws Maintenance and Service Guide Removal and Replacement Procedures 5–77...
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Removal and Replacement Procedures 4. Turn the system board top-side up with the expansion port 2 toward you. 5. Remove the ExpressCard Assembly from the system board. Removing the ExpressCard Assembly Reverse the above procedures to install the ExpressCard assembly. 5–78 Maintenance and Service Guide...
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This chapter provides physical and performance specifications. Dimensions Height Front Rear Width Depth Weight With 17.0-inch display, optical drive and 8-cell battery Input Power Operating voltage Operating current Temperature Operating Nonoperating Maintenace and Service Guide Specifications Table 6-1 Computer Metric 3.50 cm 4.50 cm 35.79 cm...
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Specifications Relative humidity (noncondensing) Operating Nonoperating Maximum altitude (unpressurized) Operating (14.7 to 10.1 psia) Nonoperating (14.7 to 4.4 psia) Shock Operating Nonoperating Random Vibration Operating Nonoperating Ä Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures. 6–2 Table 6-1 Computer (Continued)
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Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pixel resolution Pitch Format Configuration Backlight Character display Total power consumption Viewing angle Maintenace and Service Guide Table 6-2 15.4-inch, WXGA, Display 20.7 cm 33.1 cm 39.1 cm Up to 16.8 million 200:1 180 nits typical 0.259 ×...
Specifications Dimensions Height Width Weight Interface type Transfer rate Synchronous (maximum) Security Seek times (typical read, including setting) Single track Average Maximum † Logical blocks Disc rotational speed Operating temperature ✎ Certain restrictions and exclusions apply. Consult Customer Care for details. *1 GB = 1 billion bytes when referring to hard drive storage capacity.
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Dimensions Height Width Weight Interface type Transfer rate Synchronous (maximum) Security Seek times (typical read, including setting) Single track Average Maximum † Logical blocks Disc rotational speed Operating temperature ✎ Certain restrictions and exclusions apply. Consult Customer Care for details. *1 GB = 1 billion bytes when referring to hard drive storage capacity.
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Specifications Applicable disc Read: DVD-R, DVD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), CD-ROM (Mode 1 and 2) CD Digital Audio, CD-XA ready (Mode 2, Form 1 and 2), CD-I ready (Mode 2, Form 1 and 2), CD-R, CD-RW, Photo CD (single and multisession), and CD-Bridge Center hole 1.5 cm (0.59 in)
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DVD/CD-RW Combo Drive (Continued) Access time CD media Random < 110 ms Full stroke < 210 ms Audio output Line-out, 0.7 V rms level Cache buffer 2 MB Data transfer rate CD-R (24X) 3600 KB/s (150 KB/s at 1X CD rate) CD-RW (10X) 1500 KB/s (150 KB/s at 1X CD rate) CD-ROM (24X)
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Specifications RW and CD-RW Double-Layer Combo Drive ± Applicable disc Read: DVD-R, DVD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), CD-ROM (Mode 1 and 2), CD Digital Audio, CD-XA ready (Mode 2, Form 1 and 2), CD-I ready (Mode 2, Form 1 and 2), CD-R, CD-RW, Photo CD (single and multisession), CD-Bridge Center hole...
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RW and CD-RW Double-Layer Combo Drive (Continued) ± Access time Random < 175 ms Full stroke < 285 ms Audio output Audio-out, 0.7 Vrms level Cache buffer 2 MB Data transfer rate CD-R (16X) 2,400 KB/s (150 KB/s at 1X CD rate) CD-RW (8X) 1,200 KB/s (150 KB/s at 1X CD rate) CD-ROM (24X)
Specifications Hardware IRQ IRQ0 IRQ1 IRQ2 IRQ3 IRQ4 IRQ5* IRQ6 IRQ7* IRQ8 IRQ9* IRQ10* 6–10 Table 6-6 System Interrupts System Function System timer Standard 101-/102-Key or Microsoft Natural Keyboard Cascaded USB2 Enhanced Host Controller—24CD COM1 Conexant AC—Link Audio Data Fax Modem with SmartCP Diskette drive Parallel port System CMOS/real-time clock...
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System Interrupts (Continued) IRQ11 IRQ12 IRQ13 IRQ14 IRQ15 *Default configuration; audio possible configurations are IRQ5, IRQ7, IRQ9, IRQ10, or none. ✎ PC Cards may assert IRQ3, IRQ4, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11, or IRQ15. Either the infrared or the serial port may assert IRQ3 or IRQ4. Maintenace and Service Guide Table 6-6 TI OHCI 1394 host controller...
Specifications Hardware DMA DMA0 DMA1* DMA2* DMA3 DMA4 DMA5* DMA6 DMA7 *PC Card controller can use DMA 1, 2, or 5. 6–16 Table 6-9 System DMA System Function Not applicable Not applicable Not applicable Not applicable Direct memory access controller Available for PC Card Not assigned Not assigned...
This appendix provides specification and reference information for the screws and screw locks used in the computer. All screws listed in this appendix are available in the Computer Screw Kit, spare part number 407783-001, and the Display Screw Kit, spare part number 407795-001.
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Screw Listing Phillips PM2.5×5.0 Captive Screw Where used: Two screws that secure the hard drive cover to the computer (screws are captured on the cover by C clips; documented in One screw that secures the memory/Mini PCI module compartment cover to the computer (screw is captured on the cover by C clips;...
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Black Phillips PM2.5×4.0 Screw Where used: Two screws that secure the memory shield to the computer (documented in Section 5.6) Black Phillips PM2.5×4.0 Screw Locations Maintenance and Service Guide Table A-3 Color Qty. Length Black 4.0 mm Screw Listing Head Thread Width 2.5 mm...
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Screw Listing Where used: One screw that secures the optical drive to the computer (documented in Section 5.9) Phillips PM2.5×5.0 Screw Location A–4 Table A-4 Phillips PM2.5×5.0 Screw Color Qty. Black Length Thread 5.0 mm 2.5 mm Maintenance and Service Guide Head Width 5.0 mm...
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Phillips PM2.5×5.0 Screw (Continued) Where used: 2 screws that secure the switch cover to the computer (documented in Section 5.10) Phillips PM2.5×5.0 Screw Locations Maintenance and Service Guide Table A-4 Color Qty. Length Black 5.0 mm Screw Listing Head Thread Width 2.5 mm 5.0 mm...
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Screw Listing Phillips PM2.5×5.0 Screw (Continued) Where used: 4 screws that secure the keyboard to the computer (documented in Section 5.11) Phillips PM2.5×5.0 Screw Locations A–6 Table A-4 Color Qty. Length Black 5.0 mm Maintenance and Service Guide Head Thread Width 2.5 mm 5.0 mm...
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Phillips PM2.5×5.0 Screw (Continued) Where used: 2 screws that secure the display hinge base covers to the display enclosure (documented in Section Phillips PM2.5×5.0 Screw Locations Maintenance and Service Guide Table A-4 Color Qty. Black 5.12) Screw Listing Length Thread 5.0 mm 2.5 mm Head...
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Screw Listing Phillips PM2.5×5.0 Screw (Continued) Where used: 4 screws that secure the display panel and inverter board to the display enclosure (documented in Phillips PM2.5×5.0 Screw Locations A–8 Table A-4 Color Qty. Length Black 5.0 mm Section 5.12) Maintenance and Service Guide Head Thread Width...
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Phillips PM2.5×5.0 Screw (Continued) Where used: 2 screws that secure the display release hook to the display enclosure (documented in Section Phillips PM2.5×5.0 Screw Locations Maintenance and Service Guide Table A-4 Color Qty. Black 5.12) Screw Listing Length Thread 5.0 mm 2.5 mm Head Width...
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Screw Listing Phillips PM2.5×5.0 Screw (Continued) Where used: 2 screws that secure the wireless antenna transceivers to the display enclosure (documented in Section Phillips PM2.5×5.0 Screw Locations A–10 Table A-4 Color Qty. Black 5.12) Length Thread 5.0 mm 2.5 mm Maintenance and Service Guide Head Width...
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Phillips PM2.5×5.0 Screw (Continued) Where used: 5 screws that secure the base enclosure to the computer (documented in Section 5.13) Phillips PM2.5×5.0 Screw Locations Maintenance and Service Guide Table A-4 Color Qty. Length Black 5.0 mm Screw Listing Head Thread Width 2.5 mm 5.0 mm...
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Screw Listing Phillips PM2.5×5.0 Screw (Continued) Where used: 4 screws that secure the system board to the top cover (documented in Section 5.15) Phillips PM2.5×5.0 Screw Locations A–12 Table A-4 Color Qty. Length Black 5.0 mm Maintenance and Service Guide Head Thread Width...
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Phillips PM2.5×5.0 Screw (Continued) Where used: 2 screws that secure the TouchPad bracket to the top cover (documented in Section 5.16) Phillips PM2.5×5.0 Screw Locations Maintenance and Service Guide Table A-4 Color Qty. Length Black 5.0 mm Screw Listing Head Thread Width 2.5 mm...
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Screw Listing Phillips PM2.5×5.0 Screw (Continued) Where used: 2 screws that secure the LED board to the top cover (documented in Section 5.17) Phillips PM2.5×5.0 Screw Locations A–14 Table A-4 Color Qty. Length Black 5.0 mm Maintenance and Service Guide Head Thread Width...
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Where used: 2 screws that secure the optical drive bracket to the optical drive (documented in Section 5.9) Phillips PM2.0×3.0 Screw Locations Maintenance and Service Guide Table A-5 Phillips PM2.0×3.0 Screw Color Qty. Silver Screw Listing Length Thread 3.0 mm 2.0 mm Head Width...
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Screw Listing Where used: 8 screws that secure the display hinges to the display panel (documented in Section 5.12) Phillips PM2.0×4.0 Screw Locations A–16 Table A-6 Phillips PM2.0×4.0 Screw Color Qty. Black Length Thread 4.0 mm 2.0 mm Maintenance and Service Guide Head Width 4.0 mm...
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Phillips PM2.0×4.0 Screw (Continued) Where used: One screw that secures the fan assembly to the system board (documented in Section 5.20) Phillips PM2.0×4.0 Screw Location Maintenance and Service Guide Table A-6 Color Qty. Length Black 4.0 mm Screw Listing Head Thread Width 2.0 mm...
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Screw Listing Phillips PM2.0×4.0 Screw (Continued) Where used: Two screws that secure the PC Card assembly to the system board (documented in Section Phillips PM2.0×4.0 Screw Locations A–18 Table A-6 Color Qty. Black 5.21) Length Thread 4.0 mm 2.0 mm Maintenance and Service Guide Head Width...
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Phillips PM2.0×4.0 Screw (Continued) Where used: Two screws that secure the ExpressCard assembly to the system board (documented in Section Phillips PM2.0×4.0 Screw Locations Maintenance and Service Guide Table A-6 Color Qty. Black 5.22) Screw Listing Length Thread 4.0 mm 2.0 mm Head Width...
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Screw Listing Where used: 2 screws that secure the display assembly to the computer (documented in Section 5.12) Phillips PM2.5×13.0 Screw Locations A–20 Table A-7 Phillips PM2.5×13.0 Screw Color Qty. Black Length Thread 13.0 mm 2.5 mm Maintenance and Service Guide Head Width 5.0 mm...
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Phillips PM2.5×13.0 Screw (Continued) Where used: 2 screws that secure the base enclosure to the computer (documented in Section 5.13) Phillips PM2.5×13.0 Screw Locations Maintenance and Service Guide Table A-7 Color Qty. Length Black 13.0 mm Screw Listing Head Thread Width 2.5 mm 5.0 mm...
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Screw Listing Phillips PM2.5×13.0 Screw (Continued) Where used: 11 screws that secure the base enclosure to the computer (documented in Section 5.13) Phillips PM2.5×13.0 Screw Locations A–22 Table A-7 Color Qty. Length Black 13.0 mm Maintenance and Service Guide Head Thread Width 2.5 mm...
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Where used: 4 screws that secure the display assembly to the computer (documented in Section 5.12) Phillips PM2.5×9.0 Screw Locations Maintenance and Service Guide Table A-8 Phillips PM2.5×9.0 Screw Color Qty. Black Screw Listing Length Thread 9.0 mm 2.5 mm Head Width 5.0 mm...
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Screw Listing Where used: 6 screws that secure the display bezel to the display enclosure (documented in Section 5.12) Phillips PM2.5×7.0 Screw Locations A–24 Table A-9 Phillips PM2.5×7.0 Screw Color Qty. Silver Length Thread 7.0 mm 2.5 mm Maintenance and Service Guide Head Width 6.0 mm...
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Phillips PM2.5×7.0 Screw (Continued) Where used: 4 screws that secure the heat sink to the system board (documented in Section 5.18) Phillips PM2.5×7.0 Screw Locations Maintenance and Service Guide Table A-9 Color Qty. Length Silver 7.0 mm Screw Listing Head Thread Width 2.5 mm...
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Screw Listing Where used: 2 screws that secure the Bluetooth module to the top cover (documented in Section 5.14) Phillips PM1.5×3.0 Screw Locations A–26 Table A-10 Phillips PM1.5×3.0 Screw Color Qty. Silver Length Thread 3.0 mm 1.5 mm Maintenance and Service Guide Head Width 3.0 mm...
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Silver Phillips PM2.5×4.0 Screw Where used: 4 screws that secure the display bezel to the display enclosure (documented in Section 5.16) Silver Phillips PM2.5×4.0 Screw Locations Maintenance and Service Guide Table A-11 Color Qty. Length Silver 4.0 mm Screw Listing Head Thread Width...
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Screw Listing Silver Phillips PM2.5×4.0 Screw (Continued) Where used: One screw that secures the expansion port 2 bracket and fan assembly to the system board (documented in Silver Phillips PM2.5×4.0 Screw Location A–28 Table A-11 Color Qty. Length Silver 4.0 mm Section 5.20) Maintenance and Service Guide...
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Where used: 2 screws that secure the fan assembly to the system board (documented in Section 5.20) Slotted M1.5×9.0 Screw Locations Maintenance and Service Guide Table A-12 Slotted SM1.5×9.0 Screw Color Qty. Silver Screw Listing Length Thread 9.0 mm 1.5 mm Head Width 4.0 mm...
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Screw Listing Where used: 2 screws that secure the fan assembly to the system board (documented in Section 5.20) Phillips PM3.0×6.0 Screw Locations A–30 Table A-13 Phillips PM3.0×6.0 Screw Color Qty. Black Length Thread 6.0 mm 3.0 mm Maintenance and Service Guide Head Width 4.0 mm...
Updated versions of the software provided with your computer may be available on the HP Web site. Most software and BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.
Software Update and Recovery Updating the BIOS To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer, you need to know the version of the system BIOS currently installed. BIOS version information (also known as ROM date and System BIOS) can be displayed by pressing Microsoft®...
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To download a BIOS update: 1. Access the page on the HP Web site that provides software for your computer: Select Start > Help and Support, and then select the software and drivers update. 2. Follow the instructions on the screen to identify your computer and access the BIOS update you want to download.
Updating Software Programs and Drivers To download and install software other than a BIOS update: 1. Access the page on the HP Web site that provides software for your computer: Select Start > Help and Support, and then select the software and drivers update.
6. Double-click the file that has an .exe extension (for example, filename.exe). The installation begins. 7. Complete the installation by following the instructions on the screen. ✎ After a message on the screen reports a successful installation, you can delete the download package from your hard drive. Recovering System Information Tools provided by the operating system and PC Recovery software are designed to help you with the following tasks for...
Software Update and Recovery Backing Up Your Information When to Back Up ■ On a regularly scheduled basis. ✎ Set reminders to back up your information periodically. ■ Before the computer is repaired or restored. ■ Before you add or modify hardware or software. Backup Suggestions ■...
Using System Restore Points When you back up your system, you are creating a system restore point. A system restore point allows you to save and name a snapshot of your hard drive at a specific point in time. You can then recover back to that point if you want to reverse subsequent changes made to your system.
Software Update and Recovery Restore to a Previous Date and Time To revert to a restore point (created at a previous date and time), when the computer was functioning optimally: 1. Select Start > Help and Support, and then click System Restore.
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■ Number each disc before inserting it into the computer optical drive. ■ If necessary, you can exit the program before you have finished creating the recovery discs. The next time you open PC Recovery Disc Creator, you will be prompted to continue the disc creation process.
Software Update and Recovery Reinstalling Software Programs and Drivers If a program or driver preinstalled at the factory is accidentally erased or is damaged, the Application and Driver Recovery tool allows you to reinstall it. ✎ Software not provided with this computer must be reinstalled from the disc provided by the manufacturer or downloaded from the manufacturer's Web site.
2. Select Start > All Programs > System Recovery > Application and Driver Recovery. The Application and Driver Recovery tool opens. 3. Select Application Installation or Driver Installation, and then click Next. 4. Follow the on-screen instructions to complete the program or driver recovery.
Software Update and Recovery Recovering from the Recovery Discs To restore the system from the recovery discs: 1. Back up all personal files. 2. Insert the first recovery disc into the optical drive and restart the computer. 3. Follow the on-screen instructions. Recovering from the Partition on the Hard Drive You can perform a recovery from the partition on the hard drive...
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a. Click Advanced Options on the System Recovery screen. b. Select Destructive Recovery and follow the on-screen instructions. Deleting the Recovery Partition on the Hard Drive The PC Recovery Advanced Options menu provides the option of deleting the recovery partition, which will increase space on the hard drive.
Software Update and Recovery Updating Reinstalled Software After you perform a system recovery, connect to the Internet to update all reinstalled software. To access update links for the operating system and other software provided on your computer: » Select Start > Help and Support. To update optional software, follow the instructions provided by the software manufacturer.
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Careful handling should be exercised when removing these components. ✎ Materials Disposal This HP product contains mercury in the display assembly backlight and may require special handling at end-of-life. Disposal of mercury may be regulated because of environmental considerations. For disposal or recycling information, contact...
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Display Component Recycling This appendix provides disassembly instructions for the display assembly. The display assembly must be disassembled to gain access to the backlight 1 and the LCD panel 2. ✎ Disassembly procedures differ from one display assembly to another. The procedures provided in this appendix are general disassembly instructions.
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Display Component Recycling Perform the following steps to disassemble the display assembly: 1. Remove all screw covers 1 and screws 2 that secure the display bezel to the display assembly. Removing the Display Bezel Screw Covers and Screws Maintenance and Service Guide C–3...
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Display Component Recycling 2. Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly. 3. Remove the display bezel 3. Removing the Display Bezel C–4 Maintenance and Service Guide...
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Display Component Recycling 4. Disconnect all LCD panel cables 1 from the display inverter board and remove the inverter board 2. Removing the Display Inverter Board Maintenance and Service Guide C–5...
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Display Component Recycling 5. Remove all screws 1 that secure the LCD panel to the display enclosure. 6. Remove the LCD panel 2 from the display enclosure. Removing the LCD Panel C–6 Maintenance and Service Guide...
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Display Component Recycling 7. Turn the LCD panel upside down. 8. Remove all screws that secure the LCD panel frame to the LCD panel. Removing the LCD Panel Frame Screws Maintenance and Service Guide C–7...
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Display Component Recycling 9. Use a sharp-edged tool to cut the tape 1 that secures the side of the LCD panel to the LCD panel frame. 10. Remove the LCD panel frame 2 from the display panel. Removing the LCD Panel Frame C–8 Maintenance and Service Guide...
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11. Remove the screws 1 that secure the backlight cover to the LCD panel. 12. Lift the top edge of the backlight cover 2 and swing it forward. 13. Remove the backlight cover. Removing the Backlight Cover Maintenance and Service Guide Display Component Recycling C–9...
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Display Component Recycling 14. Turn the LCD panel right-side up. 15. Remove the backlight cables 1 from the clip 2 in the LCD panel. Releasing the Backlight Cables C–10 Maintenance and Service Guide...
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Display Component Recycling 16. Turn the LCD panel upside down. 17. Remove the backlight frame from the LCD panel. Removing the Backlight Frame Maintenance and Service Guide C–11...
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Display Component Recycling Å WARNING: The backlight contains mercury. Caution should be exercised when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. 18. Slide the backlight out of the backlight frame. Removing the Backlight C–12 Maintenance and Service Guide...
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19. Disconnect the display cable 1 from the LCD panel. 20. Remove the screws 2 that secure the LCD panel to the LCD rear panel. 21. Release the LCD panel 3 from the LCD rear panel. 22. Release the tape 4 that secures the LCD panel to the LCD rear panel.
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Display Component Recycling 23. Remove the LCD panel. Removing the LCD Panel 24. Recycle the backlight and LCD panel. C–14 Maintenance and Service Guide...
Connector Pin Assignments Signal Red analog Green analog Blue analog Not connected Ground Ground analog Ground analog Ground analog D–4 Table D-4 External Monitor Signal +5 VDC Ground Monitor detect DDC 2B data Horizontal sync Vertical sync DDC 2B clock Maintenance and Service Guide...
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Signal Unused Ring Maintenance and Service Guide Table D-5 RJ-11 (Modem) Signal Unused Unused Unused Connector Pin Assignments D–5...
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Connector Pin Assignments Signal Audio signal in Audio signal in Signal Audio out, left channel Audio out, right channel D–6 Table D-6 Audio-In (Microphone) Table D-7 Audio-Out (Headphone) Signal Ground Signal Ground Maintenance and Service Guide...
Power Cord Set Requirements 3-Conductor Power Cord Set The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 or 220 to 240 volts AC. The power cord set included with the computer meets the requirements for use in the country where the equipment is purchased.
Power Cord Set Requirements General Requirements The requirements listed below are applicable to all countries. ■ The length of the power cord set must be at least 1.5 m (5.0 ft) and a maximum of 2.0 m (6.5 ft). ■ All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country where the power cord set will be used.
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Country-Specific Requirements 3-Conductor Power Cord Set Requirements Country/Region Australia Austria Belgium Canada Denmark Finland France Germany Italy Japan ✎ NOTES: 1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country where it will be used.
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Power Cord Set Requirements 3-Conductor Power Cord Set Requirements (Continued) Country/Region Korea The Netherlands Norway People’s Republic of China Sweden Switzerland Taiwan United Kingdom United States ✎ NOTES: 1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm² conductor size.
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1394 port 1–11 all-in-one media cable, spare part number 3–18 analog TV tuner, spare part number 3–18 arrow keys 1–13 audio troubleshooting 2–21 audio Y-cable 2, spare part number 3–18 audio-in jack location 1–8 pin assignments D–6 audio-out jack location 1–8 pin assignments D–6 base enclosure removal 5–41...
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Index components bottom 1–18 front 1–6 keyboard 1–12 left-side 1–9 right-side 1–8 top 1–14 composite S-Video and audio cable, spare part number 3–18 computer feet illustrated 3–14 locations 5–11 Computer Setup Advanced Menu 2–5 Diagnostics Menu 2–4 File Menu 2–2 overview 2–1 Security Menu 2–3 computer specifications 6–1...
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Display Screw Kit, spare part number 3–13 drive light 1–7 drives, preventing damage 4–3 DVB-T TV tuner antenna, spare part number 3–18 3–24 DVB-T TV tuner, spare part number 3–18 DVD/CD-RW Combo Drive precautions 4–3 spare part numbers 3–5 3–17 3–24 specifications 6–6 DVD±RW and CD-RW...
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Index grounding equipment and methods 4–7 hard drive OS loading problems 2–16 precautions 4–3 removal 5–7 spare part numbers 3–9 3–17 3–22 specifications 6–4 hard drive bay 1–19 hard drive cover illustrated 3–14 removal 5–8 spare part number 3–7 3–9 3–14 headphone jack location 1–8...
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Index power cord set requirements E–2 spare part numbers 3–19 3–20 3–21 power light 1–7 power management features 1–5 power supply, spare part number 3–18 power, troubleshooting 2–8 precautions diskette drive 4–3 DVD/CD-RW Combo Drive 4–3 DVD±RW and CD-RW Combo Drive 4–3 hard drive 4–3 optical drive 4–3 processor...
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hard drive 6–4 I/O addresses 6–12 interrupts 6–10 memory map 6–15 optical drive 6–6 system DMA 6–16 static shielding materials 4–8 S-Video-out jack location 1–10 pin assignments D–3 switch cover removal 5–22 spare part numbers 3–3 3–22 5–22 system board removal 5–48 spare part numbers 3–7 3–24...
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Index USB infrared receiver, spare part number 3–18 USB travel mouse, spare part number 3–19 USB/audio board removal 5–52 spare part numbers 3–9 3–24 5–52 USB/audio board cable illustrated 3–15 removal 5–52 vent, locations 1–9 video troubleshooting 2–12 volume buttons 1–15 Windows applications key 1–13 Windows logo key 1–13...
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