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Audio quality is poor
• Wireless network services may be disabled due to issues with the service
provider's network. Ensure to keep the Gear IconX earbuds away from
electromagnetic waves.
• Ensure that your Gear IconX earbuds and the other Bluetooth device are
within the maximum Bluetooth range (5 m).
The battery depletes faster than when first purchased
• When you expose the Gear IconX or the battery to very cold or very hot
temperatures, the useful charge may be reduced.
• The battery is consumable and the useful charge will get shorter over time.
The time on the Gear IconX earbuds have been reset
The time will be reset when the Gear IconX earbuds are fully discharged. You can set
the time by connecting it to the mobile device via Bluetooth.
Your Gear IconX earbuds are hot to the touch
When you use the Gear IconX earbuds for an extended period of time, it may feel
hot to the touch. This is normal and should not affect your Gear IconX earbuds'
lifespan or performance.
If the Gear IconX earbuds overheat or feel hot for a prolonged period, do not use
them for a while. If the Gear IconX earbuds continues to overheat, contact a
Samsung Service Center.
A small gap appears around the outside of the Gear IconX case
• This gap is a necessary manufacturing feature and some minor rocking or
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