Advertisement
Appendix
Troubleshooting
Before contacting a Samsung Service Center, please attempt the following
solutions. Some situations may not apply to your Gear IconX earbuds.
Your Gear IconX earbuds do not work
• When the battery is completely discharged, you cannot use your Gear IconX
earbuds.
Charge the battery completely before using the Gear IconX earbuds.
• If an earbud's heart rate sensor does not make contact with your ear, the earbud
may not work. If you do not hear a beep informing you that the Gear IconX
earbuds are active, remove the earbuds from your ears and put them in again.
Another Bluetooth device cannot locate your Gear IconX earbuds
• When you wear the earbuds, listen for the beep to ensure that your Gear IconX
earbuds have entered Bluetooth pairing mode.
• Reset the Gear IconX earbuds and try searching for them again.
• Ensure that your Gear IconX earbuds and the other Bluetooth device are within
the
Bluetooth connection range (5 m).
If the tips above do not solve the problem, contact a Samsung Service Center.
29
Advertisement
