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Appendi
A Bluetooth connection is not established or your Gear IconX
earbuds and the mobile device are disconnected
• Ensure there are no obstacles, such as walls or electrical equipment, between the
devices.
• Ensure that the latest version of the Samsung Gear app is installed on the mobile
device.
• Ensure that your Gear IconX earbuds and the other Bluetooth device are within
the Bluetooth connection range (5 m). The distance may vary depending on the
environment the devices are used in.
• Restart the mobile device and relaunch the Samsung Gear app.
The battery does not charge properly (For Samsung-
approved chargers)
• Ensure that the chariging terminals of the Gear IconX earbuds and the charging
case are in contact with each other.
• Ensure that the charger is connected properly.
• If the battery terminals are dirty, the battery may not charge properly. Wipe
both gold- colored contacts and try charging the battery again.
• Visit a Samsung Service Center and have the battery replaced.
You cannot hear others speaking
• Adjust the earbud volume.
• Adjust the volume on the connected device when you cannot hear sounds on
your Gear
IconX earbuds at full
volume.
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