Port Forwarding; Wintex Setup; Texecom Mobile App's - Texecom Premier Elite Series Installation Manual

UDL & Digi Options

Port Forwarding

WARNING: Care should be taken when opening ports as this can
leave the router vulnerable to malicious attacks.
To allow the system to communicate with the outside world, and
vice versa, port forwarding must be enabled on the router for the
ComWiFi. The below example is typical, however please check the
router's documentation or the manufacturers website for more
information. This will be required in order to use the app remotely.
To setup Port Forwarding do the following.
• Connect to the Router
•
Look for settings for "Forwarding", or "Port Forwarding" these
could be under advanced settings, or in the Firewall settings.
Each manufacturer is different.
Once you have found the option you will have something like this.
•
Add a new rule using the ComWiFi IP address and Port
Number you used earlier.

Some routers may require use of the MAC address to allow port forwarding.
Please check with the manufacturer's documentation or website for details.

Wintex setup

Local Connections (LAN)
In Wintex do the following:-
•
Click New
•
On the Customer Details page enter an Account Reference
• On the Panel Details page
Choose the Panel Type & Software Version.
o
Ensure the UDL Password matches what is in the
o
panel.

The UDL password is found in UDL/Digi Options UDL Options. This should be setup before
connecting.
Enter the IP Address of the ComWiFi into the Host
o
Address field
Enter the port number from the panel into the Host
o
Port field.
• Click ADD
You have now configured Wintex for a local connection to the
control panel. To access the panel do the following:
•
In Wintex click on Connect
•
Scroll down and choose Connect via Network for example
(192.168.0.100 on port 10001)
•
Once connected the status (bottom left of the Wintex screen)
will change to Online Ready.
Remote Connections (WAN)
Before attempting to connect to the system from a remote location,
please read the section on Port Forwarding, this will need to be
done to allow access from outside of the LAN.
Fixed IP address (Uncommon)
If you have a fixed IP address internet connection, complete all of
the details above, BUT replace the Host Address with the Fixed IP
address provided by the Internet Service Provider.
Dynamic IP Address (most common)
It is most likely that you have a Dynamic IP address assigned by the
service provider. This basically allows the Local system to connect
to the outside world (Internet WAN), and can change frequently.
Because of the nature of Dynamic addresses you will need a third
party service to manage the IP address to ensure you can always
connect to the system.
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Premier Elite Series Installation Manual
You should search for a Dynamic DNS service provider, who may
or may not charge a fee for the service. Once you have the service
the Host Address will be replaced by the details given to you by the
DDNS provider.

Texecom Mobile App's

Texecom mobile apps can be used to access the system either
remotely or locally. The apps are supported on iOS & Android
devices and can be downloaded from the respective app stores. All
three apps are configured identically for access.
Detailed information regarding all of the app settings can be found
in the Help file and instructions provided with the app. The following
sections only deal with the connection setup, and enabling Push
Notifications. The app instructions also include a pictorial guide
and can be found in the App under "Settings > Help"
Local Connection
Once the app is installed do the following:
•
Click to Open
•
Login the default User Name and Password are Master &
123456 respectively.
•
You will be asked if you want to use the New Layout, choose
Yes
• Choose My Sites
A warning box will appear saying you have No Site
o
Settings, take note of the instruction and press OK
•
Swipe Left (iOS) or hold (Android) on the Site Name and
choose Edit
•
Click on Site Name and enter a Site Name & Site Summary
• Click Back and then IP Details, enter the IP address and Host
Port of the ComWiFi from the previous steps in these
instructions.
Update IP should be enabled if you want to setup
o
Push Notifications. See page 104.
Stay Connected stops the App disconnecting from
o
the control panel when swiping between screens.
• Click Back then Security Details, enter the UDL Password
from the Control Panel. This cannot be left blank and must
match the Control Panel UDL password. For details on
Protected UDL Password please see the App Instruction
Manual.
• Click Back and then User Areas, Enter the User Code that is
used with the Control Panel and the User Number (iOS) User
ID (Android). The User Number/ID will be for example 1, do
not type User 1.
The App is now set up for Local (LAN) connections.
Remote Connection & Push Notifications
For remote Connections it is highly recommended that you enable
push notifications. This will mean that Texecom will track the IP
address and update it as required. If the service provider does not
provide you with a fixed IP address (most don't) you will require a
third party DDNS provider to allow the app to operate remotely if
you do not "Enable" push notifications.

Port Forwarding must be setup on the router to allow remote connections.
Please see Page 46
Follow the instructions given above for Local Connections and then
do the following:
•
Click on My Sites then enter Edit mode for the chosen site.
•
Click on Notifications. You must press Yes and accept the
disclaimer before you can proceed.
•
Choose & enter a User Name
•
Choose & enter a Password
•
enter a valid Email Address (Notifications will not be setup
without a valid address)
•
Leave the Account Number field blank.
•
Click Register Account
You will receive an email with a Verification Code, follow the
instructions in the email. Enter the Verification Code you are given
into the Account Number box and press Register. Once you have
completed this step the Account Number will be automatically
INS176-15