Troubleshooting - PowerXL Combo Plus Owner's Manual

Troubleshooting

Symptom
The appliance does not work
Food is not cooked
Food is not fried evenly
White smoke coming from applliance Too much oil is being used.
French fries are not fried evenly
Fries are not crispy
Error message displayed
on Control Panel.
20
PowerXL Grill Air Fryer Combo Plus
Possible Cause
The appliance is not plugged in.
You have not turned the appliance on
by setting the cooking time and temperature.
The appliance is plugged into a shared outlet.
The Inner Pot is overloaded.
The temperature is set too low.
Some foods need to be shaken during
the cooking process.
Potatoes are not prepped properly.
Fries are not cut evenly.
Fries are too crowded.
Potatoes are not rinsed properly during
preparation.
Raw fries have too much water.
Varies
Solution
Plug the Power Cable into a wall socket.
Turn the Control Knob to select a preset and then
press the Start Button to begin the cooking process.
The appliance must be the only item plugged into
the outlet.
Use smaller batches for more even cooking.
Raise temperature and continue cooking.
See the "Shaking/Flipping
(for Air Frying)" section.
Wipe down to remove excess oil.
Consult a recipe for potato type and prep.
Cut fries thinner or reshape fries.
Spread fries out or cook a smaller batch.
Pat dry to remove excess starch.
Dry potato sticks properly before misting oil.
Cut sticks smaller.
Add a bit more oil.
See the "Display Error Indicator" chart.