Getting Help; Sony Support Options; Specifications; Troubleshooting - Sony VAIO VGF-HS1 Series User Manual

Getting Help

The following provides information on how to get
help and support from Sony and troubleshooting
tips for your Home Server.

Sony support options

Sony provides several support options for your
Home Server. When you have questions about
your Home Server or the software, refer to the
following:
This User Guide explains how to use your

Home Server.
For customers in the United States
Sony Online Support provides instant access to

information on commonly encountered
problems. You can search the Knowledge
Database for the corresponding solutions
online.
Visit Sony Online Support at:
http://www.esupport.sony.com/EN/VAIO/
The Sony Customer Information

Service Center offers information about your
Home Server and other Sony products that
work with your Home Server. To contact the
Sony Customer Information Service Center,
call 1-888-4SONYPC (1-888-476-6972).
For customers in Europe
VAIO-Link. For addresses and telephone

numbers, refer to
http://www.vaio-link.com/
For further service support information, refer to
Warranty sheet or Guarantee and Service Support
booklet (depending on the country or region of
residency).
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Specifications

Interface
USB ports: Type-A receptacles (3)
(USB 2.0 compliant)
Network (LAN) 10Base-T/100Base-TX/
port: 1000Base-T compliant port (1)
(Auto-MDIX compliant)
Memory card "Memory Stick"/"Memory Stick
slots: Duo" compatible slot (1)
SD memory card slot (1)
CompactFlash slot (1)
Hard disk drive
Capacity: Approx. 1 TB*
* Calculated where one gigabyte equals to one
billion bytes. 3 GB is reserved for the system.
Power supply
Input: AC 100 - 240 V, 50/60 Hz
Output: DC 19.5 V
Power consumption
(with no USB device connected)
28 W (in normal mode),
12 W (in power-saving mode)
Operating temperature
50ºF to 95ºF (10ºC to 35ºC)
(temperature gradient less than 18ºF (10ºC)/hour)
Operating humidity
40% to 80% (not condensed), provided that
humidity is less than 65% at 95°F (35°C)
(hygrometer reading of less than 84°F (29°C))
Storage temperature
-4ºF to 140ºF (-20ºC to 60ºC) (temperature
gradient less than 18ºF (10ºC)/hour)
Storage humidity
10% to 90% (not condensed), provided that
humidity is less than 20% at 140°F (60°C)
(hygrometer reading of less than 95°F (35°C))