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Load software
Update firmware
Customize your device behavior through advanced settings and options with Poly Lens
App. Some softphones require the installation of Poly software to enable device call
control (answer/end and mute) functionality. Download: poly.com/lens.
NOTE
Device settings are also available in Plantronics Hub App.
Keep your firmware up-to-date to improve performance and add new features to your
Poly device.
Update your firmware using your computer with Poly Lens App. Download at
lens.
While updating firmware:
• Do not use your Poly device until the update is complete.
• Disconnect your Poly device from paired devices such as phones, tablets and computers.
• Do not start a second update from a second device.
• Do not stream media.
• Do not answer or place a call.
poly.com/
10
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