Poly Voyager Focus 2 UC Series User Manual
Hide thumbs
Also See for Voyager Focus 2 UC Series:
- User manual (15 pages) ,
- Frequently asked questions manual (11 pages) ,
- Quick start (2 pages)
Table of Contents
Advertisement
Advertisement
Table of Contents
Related Manuals for Poly Voyager Focus 2 UC Series
Summary of Contents for Poly Voyager Focus 2 UC Series
- Page 1 Voyager Focus 2 UC Series Bluetooth Headset User Guide...
-
Page 2: Table Of Contents
Pair BT700 USB adapter again Fit and charge Wear on the right or left Charge Check headset battery status Load software Update your Poly device Basics Power on/off Adjust the volume Adjust voice prompt volume Make/Take/End Calls Launch Microsoft Teams (Teams model only) -
Page 3: Overview
Overview Headset Timer Timer Mobile Scaled to 45% of full size Support Support Support Device Controls Custom Button Headphones Lock Device Controls Lock Daisy Chain / Link Power Daisy Chain / Link Custom Button Custom Button Custom Button Devices Headset Computer Devices Device Status... -
Page 4: Charge Stand (Select Models Only)
Note: The charge stand plugs into a computer or wall charger's USB port. USB Bluetooth adapter Your high-fidelity Bluetooth USB adapter comes pre-paired to your Poly device. Plug it into your computer to connect to high-fidelity computer audio. Note: Adapter's USB connection and design may vary, but function is the same. -
Page 5: Connect And Pair
Windows 1 To configure your Bluetooth USB adapter for streaming media in your PC, go to Start menu > Control Panel > Sound > Playback tab. Select Poly BT700 set it as the Default Device and click OK. 2 To pause music when you place or receive calls, go to Start menu > Control Panel >... -
Page 6: Pair Mode
Typically, your USB Bluetooth adapter is pre-paired to your Poly audio device. In the event that your adapter is disconnected or bought separately, you will need to pair the adapter to your Poly device. Your USB adapter requires Poly Lens Desktop App to pair to a Poly audio device. Download: poly.com/lens. Note: Adapter design varies by USB connection. -
Page 7: Fit And Charge
Fit and charge Wear on the right or left • To position the microphone on the right or left side, rotate the microphone boom up and over. Bend the boom so it is approximately 2 finger widths from the corner of your mouth. -
Page 8: Check Headset Battery Status
Check headset battery status Check your headset battery status: • With headset inactive, slide and release the Power switch away from the off position. Listen to the voice alert or observe the headset LEDs. -
Page 9: Load Software
Load software Download Poly Lens App to get the most out of your device. Some softphones require the installation of Poly software to enable device call control (answer/end and mute) functionality. Download: poly.com/lens. • Enable features • Change settings • Configure call control for softphones •... -
Page 10: Basics
Basics Timer Timer Mobile Scaled to 45% of full size Support Support Support Device Controls Custom Button Headphones Lock Device Controls Lock Daisy Chain / Link Power Daisy Chain / Link Custom Button Custom Button Custom Button Headset Devices Computer Devices Device Status Device Controls... -
Page 11: Launch Microsoft Teams (Teams Model Only)
Slide the ANC switch to choose: • Low: recommended for office • High: recommended for loud environments Use sensors Smart sensors respond when you put on or take off your headset. Customize in Poly Lens App. Below describes default settings. -
Page 12: Play Or Pause Audio
Disable sensors You can disable your headset smart sensors 2 ways: • Manage sensors in Poly Lens App • Hold both the Mute and Call buttons for more than 4 seconds until the LED flashes purple then red. Repeat to reactivate; the LED flashes purple then blue Note: Sensors cannot be disabled while streaming audio. -
Page 13: More Features
More Features Select language You can wirelessly change your headset language using Poly Lens App. Download: poly.com/lens. Online indicator Your headset LED illuminates red to inform others that you are on a call. Manage settings in Poly Lens App. Corded mode (audio over USB) If your audio is cutting out during softphone calls, you may be experiencing Bluetooth density problems. -
Page 14: Troubleshooting
5. How do I pair my USB Bluetooth adapter Poly Lens Desktop App is required to pair your to another supported Poly audio device? BT700 USB Bluetooth adapter to another device. Your Bluetooth adapter remembers up to 2 supported Poly audio devices, but connects to only one at a time. - Page 15 Microsoft Teams. See Launch Microsoft Teams (Teams model only) on page 11. • Set your target softphone by going to Poly Lens Desktop App (Teams model only) Does my Microsoft Yes, while your headset is optimized for Microsoft...
-
Page 16: What's In The Box
What's in the box Contents may vary by product. Headset Bluetooth USB Adapter (design may vary) Charge stand (select models only) Carrying case Micro USB cable Quick start guide... -
Page 17: Support
Reading, RG6 1PT United Kingdom © 2023 Poly. Bluetooth is a registered trademark of Bluetooth SIG, Inc. All trademarks are the property of their respective owners. Model ID: Headset VFOCUS2/VFOCUS2-M, Adapter BT700/BT700C. System: Poly Voyager Focus 2 UC has a VFOCUS2/VFOCUS2-M headset and a BT700/BT700C adapter.
Need help?
Do you have a question about the Voyager Focus 2 UC Series and is the answer not in the manual?
Questions and answers
I hear a constant beep sound on my headphone when its connected to my PC. How to fix this?
To fix a constant beep sound on your Poly Voyager Focus 2 UC Series headphones when connected to your PC, follow these steps:
1. Use Corded Mode: Disconnect the BT700 USB adapter, power off the headset, and connect it directly to your computer using the micro-USB charging cable.
2. Set Default Audio Device: Ensure your operating system and application recognize the Poly Voyager Focus 2 Series as the default audio device.
3. Update Firmware and Software: Keep your headset firmware and computer software up to date.
4. Check for Interference: Too many competing wireless devices may cause interference, leading to audio issues.
5. Restore Factory Defaults: If the issue persists, use the Poly Lens app to reset the headset by selecting Settings > Reset Device > Restore Defaults.
These steps should help eliminate the constant beep sound.
This answer is automatically generated
I have no audio in my headset Poly Voyager Focus 2. I don't even hear the 'Power On' or 'Power Off' when switching it on or off. Microphone is still working. Also disconnected and reconnected it via bluetooth on PC.
If there is no audio in the Poly Voyager Focus 2 UC headset despite the microphone working, the issue could be due to interference from competing devices, incorrect audio settings, or connection problems. To fix this:
1. Use Wired Mode: Disable Bluetooth and connect the headset using the micro-USB cable.
2. Check Audio Settings: Ensure that the Poly Voyager Focus 2 is set as the default audio device in your operating system or application.
3. Update Firmware: Make sure the headset firmware is up to date using the Poly Lens app.
4. Check Connections: Disconnect other paired devices, ensuring only the intended devices are connected.
If the issue persists, further troubleshooting may be required.
This answer is automatically generated
Can I leave the headset on the charger longer that 20 minutes?
Yes, the Poly Voyager Focus 2 UC Series headset can be left on the charger for more than 20 minutes. The manual states that it takes approximately 2 hours to fully charge, and the LEDs turn off once charging is complete.
This answer is automatically generated
BAttery not charging
The document does not provide a direct answer to why the battery is not charging. However, possible reasons could include:
1. The micro USB cable or charge stand may not be properly connected to a power source.
2. The charging source (computer or wall charger) may not be providing power.
3. The battery may need to be fully depleted and then recharged to reset accuracy.
4. The headset may not be in corded mode if charging while in use.
To troubleshoot, check the connections, try a different power source, and ensure the headset is in the correct mode for charging.
This answer is automatically generated