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Summary of Contents for Poly Voyager Focus 2 Office
- Page 1 Voyager Focus 2 Office Bluetooth headset system for computer and desk phone User Guide...
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Page 2: Table Of Contents
Contents Overview Headset Base overview Accessories Hook up system Desk phone setup details Position Your Base Pair Pair again to base Pair to mobile device Pair mode Fit and charge Wear on the right or left Charge Check headset battery status Load software Update firmware The Basics... -
Page 3: Overview
Overview Timer Timer Mobile Scaled to 45% of full size Headset Support Support Support Device Controls Custom Button Headphones Lock Lock Device Controls Daisy Chain / Link Power Daisy Chain / Link Custom Button Custom Button Custom Button Devices Headset Computer Devices Device Status... -
Page 4: Base Overview
Base overview 2 3 4 5 Computer button Handset lifter jack Microsoft Teams button (Teams model Telephone interface cable jack only) Bluetooth LED Bluetooth pairing button Desk phone button Desk phone listening volume Charging LED Desk phone speaking volume USB port Desk phone configuration switch Power jack Accessories... -
Page 5: Hook Up System
Hook up system Using the diagram, connect your headset system. HEADSET PORT NO HEADSET PORT *Headset design/headset cradle may vary but function is the same. NOTE Base configuration settings Desk phone Setting (on bottom of base) Most phones Cisco phones Cisco phones with EHS cable Desk phone setup Choose a desk phone setup A, B, C or D and connect cables. - Page 6 NOTE Use this setup if you are not using the HL10 lifter or EHS cable. In this configuration, press both the headset button on your desk phone and the call control button on the headset to answer or end calls. B Desk phone (standard) •...
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Page 7: Position Your Base
IMPORTANT Cisco phones use configuration D on the bottom of the base. Most other phones use default configuration A. Position Your Base The minimum recommended separation between your desk phone and the base is 6 inches. The minimum recommended separation between the base and computer is 12 inches. Incorrect position can cause noise and interference problems. -
Page 8: Pair
Settings > Bluetooth: On > Scan for devices* NOTE *Menus may vary by device. Select “ Poly VFOCUS2 Series.” If necessary, enter four zeros (0000) for the passcode or accept the connection. Once successfully paired, you hear “pairing successful” and the headset LEDs stop flashing. -
Page 9: Fit And Charge
Fit and charge Wear on the right or left • To position the microphone on the right or left side, rotate the microphone boom up and over. Bend the boom so it is approximately 2 finger widths from the corner of your mouth. NOTE Your headset senses when you change the microphone boom from one side to the other and syncs the audio specific to each side. -
Page 10: Load Software
While updating firmware: • Do not use your Poly device until the update is complete. • Disconnect your Poly device from paired devices such as phones, tablets and computers. • Do not start a second update from a second device. -
Page 11: The Basics
• Base ringtone volume Adjust the base ringtone volume setting in Poly Lens Desktop App. This ringtone alerts you if you are not wearing your headset and a call comes in. -
Page 12: Launch Microsoft Teams (Teams Model Only)
NOTE Teams model and Teams desktop application required. Teams mobile application is not supported. Smart sensors respond when you put on or take off your headset. Customize in Poly Lens Use sensors App. Below describes default settings. With active sensors... - Page 13 Disable sensors You can disable your headset smart sensors 2 ways: • Manage sensors in Poly Lens App • Hold both the Mute and Call buttons for more than 4 seconds until the LED flashes purple then red. Repeat to reactivate; the LED flashes purple then blue NOTE Sensors cannot be disabled while streaming audio.
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Page 14: More Features
Slide the ANC switch to choose: • Low: recommended for office • High: recommended for loud environments Change the default outbound phone line/audio channel in Poly Lens App. Change your default line Your headset LED illuminates red to inform others that you are on a call. Manage settings Online indicator in Poly Lens App. -
Page 15: Troubleshooting
Troubleshooting Headset I can’t hear a dial tone in the • Make sure your headset is charged. headset. • Make sure your headset is paired to base. See Pair again to base. • Adjust the configuration switch (A--F) on the bottom of the base until a dial tone is heard. -
Page 16: Desk Phone
• Ensure that Poly Lens Desktop App is installed. Download: poly.com/lens. • If Poly Lens Desktop App is not installed and you do not have a compatible softphone, you must first press the base's Audio button and then use the softphone interface to place/ answer/end calls. - Page 17 Microsoft Teams-enabled can be configured to use with other supported softphones. headset work with other Set your target phone by going to Poly Lens Desktop App. softphones? When you configure another softphone, the Call button: • doesn't interact with Teams •...
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Page 18: What's In The Box
What's in the box Headset Base Quick start guide Telephone interface cable Power supply USB cable Carrying case... -
Page 19: Support
Manufactured by Plantronics, Inc. Model ID: Headset VFOCUS2/VFOCUS2-M, Base VFOCUS2 CD/VFOCUS2-M CD. System: Poly Voyager Focus 2 Office has a VFOCUS2 headset and VFOCUS2 CD base, or a VFOCUS2-M headset and VFOCUS2-M CD base. 219507-06 06.21...
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