Samsung MultiXpress X703 Series User Manual page 269

Solving other problems
Condition
Back of Check for leaking toner. Clean the inside of the machine.
printouts are Cleaning the inside or contact a service representative.
dirty
Solid Color or • The imaging unit may not be installed properly. Remove
the imaging unit and reinsert it.
Black pages
• The imaging unit may be defective and need replacing.
Remove the imaging unit and install a new one. Contact a
A
service representative.
• The machine may require repair. Contact a service
representative.
Loose toner • Clean the inside of the machine. Cleaning the inside or
contact a service representative.
• Check the paper type and quality (see "Print media
specifications" on page 280).
• Remove the imaging unit and install a new one. Contact a
service representative.
• If the problem persists, the machine may require repair.
Contact a service representative.
Suggested Solutions Condition
Character Voids Character voids are white areas within parts of characters that
should be solid black:
• You may be printing on the wrong surface of the paper.
A
Remove the paper and turn it around.
• The paper may not meet paper specifications (see "Print
media specifications" on page 280).
Horizontal If horizontally aligned black streaks or smears appear:
stripes
• The imaging unit may be installed improperly. Remove the
imaging unit and reinsert it.
• The imaging unit may be defective. Remove the imaging
unit and install a new one. Contact a service
representative.
• If the problem persists, the machine may require repair.
Contact a service representative.
Curl If the printed paper is curled or paper does not feed into the
machine:
• Also try rotating the paper end for end and placing it back
in the tray.
• Change the printer option and try again. Go to Printing
Preferences, click Paper tab, and set type to thin paper
(see "Opening printing preferences" on page 74).
Suggested Solutions
10. Troubleshooting
269