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Disassembling
1. Hold the humidifier tub at the top and bottom, press it gently and pull it away from the device.
Note: take care when handling the humidifier tub as the humidifier tub may be hot. Allow 10 minutes
for the heater plate and any excess water to cool.
2. Open the humidifier tub and discard any remaining water.
3. Pinch the cuff of the air tubing, and gently pull it away from the device.
4. Hold both the cuff of the air tubing and the swivel of the mask, then gently pull apart.
5. Locate the outlet connector on the inside of the device and release it by pressing the clip firmly.
6. Remove the outlet connector by pulling it out through the outlet connector socket at the rear of the
device.
Cleaning
The following instructions are for home cleaning.
You should clean the device, humidifier tub, air tubing, and outlet connector as described. For cleaning
your mask, refer to the mask user guide for detailed instructions.
Daily:
1. Empty the humidifier tub and wipe it thoroughly with a clean disposable cloth. Allow it to dry out of
direct sunlight.
2. Refill the humidifier tub with distilled water.
Weekly:
1. Wash the components using one of the following options:
•
Wash the humidifier tub, air tubing and outlet connector in warm water using a household
dishwashing liquid. Components should not be washed in temperatures higher than 149°F (65°C)
OR
•
Wash the humidifier tub and outlet connector in a solution of 1 part vinegar and 9 parts water. Wash
the air tubing in warm water using a household dishwashing liquid. The air tubing should not be
washed in temperatures higher than 149°F (65°C).
2. Rinse each component thoroughly in water.
3. Allow to dry out of direct sunlight or heat
4. Wipe the exterior of the device with a dry cloth.
Notes:
•
The humidifier tub may be washed in a dishwasher on the delicate cycle (top shelf only).
•
Do not wash the heated air tubing in a dishwasher or washing machine.
•
The air filter is not washable or reusable.
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Table of Contents
Need help?
Do you have a question about the AirSense 11 and is the answer not in the manual?
Questions and answers
Guide Error //2
Can it plugged into a receptacle in Cuba with just an adapter?
My resmed air 11 does not work anymore and I have a flashing snowflake
The ResMed AirSense 11 shows a flashing snowflake icon when it is in cooling mode after use. If the icon remains flashing even while the device is in use, it may indicate an issue with airflow or internal components. Possible causes include blockages, inadequate ventilation, excess water in the hose, or a mechanical/electronic fault. To fix it, check for blockages, ensure proper airflow, drain excess water, and restart the machine. If the issue persists, the device may require professional repair.
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KEEPS SHUTTING OF
The ResMed AirSense 11 may keep shutting off due to several reasons:
1. Weak Wireless Connection – If the device has a poor signal, try moving it to a location with a stronger connection, unplugging it for 60 seconds, and then powering it back on.
2. Running for Too Long – If the machine has been plugged in for weeks or months without being turned off, it may need a power cycle. Unplug it for 60 seconds, then plug it back in and restart it.
3. Turning Off Too Soon – If the device is powered down immediately after use, it may not have enough time to transmit data. Leave it on after stopping therapy to allow data transfer.
If these steps do not resolve the issue, professional repair may be necessary.
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Utilizing the Resmed11. I use oxygen when I sleep, how do I incorporate that with the Resmed11
where do I find steps for Error Message 4
To resolve Error Message 4 for the ResMed AirSense 11, follow these steps:
1. Check the environment temperature – Ensure the device is not covered and allow it to cool before reuse.
2. Restart the device – Disconnect the power supply, then reconnect it.
3. Check the filter – If the filter is blocked, replace it and allow the device to cool down before restarting.
4. Inspect the air tubing – Remove any blockages in the tubing and press "OK" to restart therapy.
5. Check for water in the air tubing – If present, remove any blockages and press "OK" to restart therapy.
6. Inspect the main PCA board – If the issue persists, the main PCA board may be faulty and needs replacement.
These steps should help diagnose and resolve Error 4.
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Does the airsesse11 come with an air filter installed?
Yes, the ResMed AirSense 11 comes with an air filter installed.
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how to get total hours used
To check total hours used on the ResMed AirSense 11, go to the clinical home screen, scroll to the bottom, and click on "About." The total blower hours will be displayed there.
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Sleep hours not correct. Unit used to track properly. How do I fix this
To fix incorrect sleep hour tracking on the ResMed AirSense 11 using SleepHQ, you have two options:
1. Edit sessions manually: You can adjust sleep session times night by night.
2. Set a permanent time offset: If your machine is consistently off by a specific amount (e.g., 30 minutes), you can apply a permanent time offset. Click the three vertical dots in the top right, select "Edit session times," and enter the time offset in seconds (e.g., -3600 for 1 hour earlier). This shifts all sessions automatically.
These steps help correct inaccurate sleep times from the CPAP data.
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What is the voltage for airsense 11? Does it need a voltage converter for use in England, u.k