Table of Contents
Advertisement
Setting the time zone
Before the patient is set up, ensure the correct time zone has been set. The time zone cannot be changed
once patient data has been stored on the device. The patient data will need to be erased before changing
the time zone.
The AirSense 11 device is set up with GMT (Greenwich Mean Time) time zone settings.
To change Time Zone:
1. From the Clinical Home screen, tap SETTINGS
2. Move down the menu to find CONFIGURATION options
3. Tap Time Zone
4. Select the relevant GMT setting and tap OK.
Restoring settings and erasing data
When using the device in a multi-patient environment, the device settings should be reset between patient
use.
To restore default settings:
1. From the Clinical Home screen, tap SETTINGS
2. Move down the menu to find CONFIGURATION options
3. Tap Restore Defaults
4. Tap OK to confirm or CANCEL to return to the previous screen.
To erase data from the device:
1. From the Clinical Home screen, tap SETTINGS
2. Move down the menu to find CONFIGURATION options
3. Tap Erase data
4. Tap OK to confirm or CANCEL to return to the previous screen.
20
- Quick Links:
- Troubleshooting
Hide quick links:
Advertisement
Table of Contents
Need help?
Do you have a question about the AirSense 11 and is the answer not in the manual?
Questions and answers
Guide Error //2
Can it plugged into a receptacle in Cuba with just an adapter?
My resmed air 11 does not work anymore and I have a flashing snowflake
The ResMed AirSense 11 shows a flashing snowflake icon when it is in cooling mode after use. If the icon remains flashing even while the device is in use, it may indicate an issue with airflow or internal components. Possible causes include blockages, inadequate ventilation, excess water in the hose, or a mechanical/electronic fault. To fix it, check for blockages, ensure proper airflow, drain excess water, and restart the machine. If the issue persists, the device may require professional repair.
This answer is automatically generated
KEEPS SHUTTING OF
The ResMed AirSense 11 may keep shutting off due to several reasons:
1. Weak Wireless Connection – If the device has a poor signal, try moving it to a location with a stronger connection, unplugging it for 60 seconds, and then powering it back on.
2. Running for Too Long – If the machine has been plugged in for weeks or months without being turned off, it may need a power cycle. Unplug it for 60 seconds, then plug it back in and restart it.
3. Turning Off Too Soon – If the device is powered down immediately after use, it may not have enough time to transmit data. Leave it on after stopping therapy to allow data transfer.
If these steps do not resolve the issue, professional repair may be necessary.
This answer is automatically generated
Utilizing the Resmed11. I use oxygen when I sleep, how do I incorporate that with the Resmed11
where do I find steps for Error Message 4
To resolve Error Message 4 for the ResMed AirSense 11, follow these steps:
1. Check the environment temperature – Ensure the device is not covered and allow it to cool before reuse.
2. Restart the device – Disconnect the power supply, then reconnect it.
3. Check the filter – If the filter is blocked, replace it and allow the device to cool down before restarting.
4. Inspect the air tubing – Remove any blockages in the tubing and press "OK" to restart therapy.
5. Check for water in the air tubing – If present, remove any blockages and press "OK" to restart therapy.
6. Inspect the main PCA board – If the issue persists, the main PCA board may be faulty and needs replacement.
These steps should help diagnose and resolve Error 4.
This answer is automatically generated
Does the airsesse11 come with an air filter installed?
Yes, the ResMed AirSense 11 comes with an air filter installed.
This answer is automatically generated
how to get total hours used
To check total hours used on the ResMed AirSense 11, go to the clinical home screen, scroll to the bottom, and click on "About." The total blower hours will be displayed there.
This answer is automatically generated
Sleep hours not correct. Unit used to track properly. How do I fix this
To fix incorrect sleep hour tracking on the ResMed AirSense 11 using SleepHQ, you have two options:
1. Edit sessions manually: You can adjust sleep session times night by night.
2. Set a permanent time offset: If your machine is consistently off by a specific amount (e.g., 30 minutes), you can apply a permanent time offset. Click the three vertical dots in the top right, select "Edit session times," and enter the time offset in seconds (e.g., -3600 for 1 hour earlier). This shifts all sessions automatically.
These steps help correct inaccurate sleep times from the CPAP data.
This answer is automatically generated
What is the voltage for airsense 11? Does it need a voltage converter for use in England, u.k