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Canon imageCLASS MF6500 Series Advanced Manual

Canon imageclass mf6500: reference guide
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Table of Contents

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See also: Driver Manual , Service Manual
Advanced Fax
1
Features
Advanced Copy
Features
2
Advanced Guide
Network
3
Remote UI
4
System Monitor
5
Reports and Lists
6
Troubleshooting
7
Appendix
8
Table of Contents
Please read this guide before operating this equipment.
After you finish reading this guide, store it in a safe place
Index
for future reference.
Series
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How to Use This Guide
ENG

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Summary of Contents for Canon imageCLASS MF6500 Series

  • Page 1 Advanced Fax Features Advanced Copy Features Advanced Guide Network Remote UI System Monitor Reports and Lists Troubleshooting Appendix Table of Contents Please read this guide before operating this equipment. After you finish reading this guide, store it in a safe place Index for future reference.
  • Page 2 ● Considerable effort has been made to make sure that the manuals for the machine are free of inaccuracies and omissions. However, as we are constantly improving our products, if you need an exact specification, please contact Canon. Table of Contents ●...
  • Page 3 Remote UI Copyright © 2006 by Canon Inc. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual, or otherwise, without the prior written permission of Canon Inc.
  • Page 4 Advanced Fax Features Things You Can Do Advanced Copy Features Specify a recipient with a single key Network Remote UI One-Touch Speed Dialing System Monitor → Basic Guide Specify a recipient with a Reports and Lists two-digit code Troubleshooting Appendix Coded Speed Dialing →...
  • Page 5 Advanced Fax Features Adjust the density level of scanned images Advanced Copy Features Network Density Remote UI → Basic Guide Enlarge or reduce copied System Monitor images Reports and Lists Troubleshooting Zoom Ratio → Basic Guide Appendix Sort copies by page order AAAA AAAA BBBB...
  • Page 6 Advanced Fax Features Table of Contents Advanced Copy Features Network Remote UI System Monitor Reports and Lists 1 Advanced Fax Features (MF6550/MF6560/MF6580 Only)... 1-1 Troubleshooting Appendix Table of Contents Index Manuals for the Machine ...i Legal Notices ... ii Things You Can Do ... iii How to Use This Guide...
  • Page 7 Advanced Fax Features Advanced Copy Features Network Remote UI System Monitor Reports and Lists Troubleshooting 2 Advanced Copy Features ... 2-1 Appendix Table of Contents Index Receiving Features... 1-8 Setting Receive Mode ... 1-8 Memory Reception ... 1-10 Remote Reception ... 1-12 Printing Received Documents ...
  • Page 8 Advanced Fax Features 3 Network (MF6580 Only) ... 3-1 Advanced Copy Features Network Remote UI System Monitor Reports and Lists Troubleshooting Appendix Table of Contents Index System Requirements ... 3-3 Using a TCP/IP Network... 3-4 Interface Settings... 3-5 Communication Environment Setup ... 3-7 Preparation for Protocol Settings...

  • Page 9: Table Of Contents

    Advanced Fax Features 4 Remote UI (MF6580 Only)... 4-1 Advanced Copy Features Network Remote UI System Monitor Reports and Lists Troubleshooting Appendix Table of Contents Index System Requirements ... 4-3 Using the Remote UI ... 4-4 Starting the Remote UI... 4-4 Displaying Device Status and Information ...
  • Page 10 Advanced Fax Features 5 System Monitor ... 5-1 Advanced Copy Features Network Remote UI System Monitor 6 Reports and Lists... 6-1 Reports and Lists Troubleshooting Appendix Table of Contents Index Checking Job and Machine Status ... 5-2 Checking Transmission/Reception Results (MF6550/MF6560/ MF6580 Only) ...
  • Page 11 Advanced Fax Features 7 Troubleshooting... 7-1 Advanced Copy Features Network Remote UI System Monitor Reports and Lists Troubleshooting Appendix 8 Appendix... 8-1 Table of Contents Index General Problems ... 7-2 Paper Feeding Problems ... 7-4 Faxing Problems (MF6550/MF6560/MF6580 Only) ... 7-5 Sending Problems ...
  • Page 12 Advanced Fax Features How to Use This Guide Advanced Copy Features ■ Using the Top Page Network Remote UI System Monitor Advanced Fax Features Advanced Copy Reports and Lists Features Network Remote UI Troubleshooting System Monitor Reports and Lists Appendix Troubleshooting Appendix Table of Contents...
  • Page 13 Advanced Fax Features ■ Using the Chapter Topic List Advanced Copy Features Network Remote UI Advanced Fax Features Advanced Copy Features System Monitor Network Remote UI System Monitor Reports and Lists Reports and Lists Troubleshooting Troubleshooting Appendix Appendix Table of Contents Index Table of Contents Index...
  • Page 14 Advanced Fax Features The following symbols are used throughout the manuals for the machine and indicate the warnings, cautions and notes you should keep in mind when using the machine. Advanced Copy Features WARNING Indicates a warning that may lead to death or serious injury if not observed. Network CAUTION Explains how to avoid actions that could injure you or damage your machine.
  • Page 15 Advanced Fax Features 1 Advanced Fax Features Advanced Copy Features Network Remote UI System Monitor Reports and Lists Troubleshooting Appendix Table of Contents Index Dialing Features... 1-3 Using Address Book ... 1-3 Redialing... 1-4 Switching Temporarily to Tone Dialing... 1-5 Dialing an Overseas Number (With Pauses) ...
  • Page 16 Advanced Fax Features Advanced Copy Features Network Remote UI System Monitor Reports and Lists Troubleshooting Appendix Table of Contents Index Additional Fax Modes... 1-15 Broadcasting... 1-15 Delayed Sending ... 1-15 Sending Two-Sided Documents ... 1-16 Canceling Fax Jobs ... 1-17 Back Previous Next...

  • Page 17: Reports And Lists

    Advanced Fax Features Dialing Features Advanced Copy Features The machine provides the following dialing features: address book dialing, redialing, and temporary tone dialing. Network ■ Using Address Book Address book dialing enables you to search for a particular Remote UI recipient registered in the machine.

  • Page 18: Redialing

    Advanced Fax Features ■ Redialing Redialing can be done manually or automatically. For automatic Advanced Copy redialing, you can set how many times the machine redials and Features the time between redials. Network Redialing Manually Press [FAX]. Remote UI Press [Redial] to dial the last number you entered using the numeric keys.

  • Page 19: Switching Temporarily To Tone Dialing

    Advanced Fax Features Use [ time (in minutes) between redials, then press Advanced Copy [OK]. Features Confirm that <TX ERROR REDIAL> is displayed, then press [OK]. Network Use [ then [OK]. Remote UI <ON>: Resends all documents once if final transmission made by automatic redialing is interrupted.

  • Page 20: Dialing An Overseas Number (With Pauses)

    Advanced Fax Features ■ Dialing an Overseas Number (With Pauses) Advanced Copy Features When you dial or register an overseas number, you may need to insert a pause within the number. Network Set documents. Press [FAX]. Remote UI Use the numeric keys to dial the international access code.
  • Page 21 Advanced Fax Features Press [ DIAL> or <CODED SPD DIAL>, then press Advanced Copy [OK]. Features Use the one-touch speed dialing key, or [Coded Dial] and the numeric key (for a two- Network digit code), to select the desired recipient, then press [OK].

  • Page 22: Receiving Features

    Advanced Fax Features Receiving Features Advanced Copy Features You can set the receive mode that suits your needs. The machine also provides the following receiving features: memory reception, and remote reception. Network ■ Setting Receive Mode Remote UI To determine the right mode for you, see “Set the Machine for Receiving Faxes,”...
  • Page 23 Advanced Fax Features Confirm that the modem’s connecting sound is heard, then press [Start]. Advanced Copy Hang up the external telephone. Features Network FaxTel: Optional Settings If required, change the optional settings as follows: Remote UI Press [Additional Functions]. Use [ System Monitor SETTINGS>, then press [OK].

  • Page 24: Memory Reception

    Advanced Fax Features DRPD: Optional Settings Advanced Copy If required, change the optional settings as follows: Features Press [Additional Functions]. Network Use [ SETTINGS>, then press [OK]. Remote UI Use [ then press [OK]. System Monitor Use [ <DRPD:SELECT FAX>, then press [OK]. Reports and Lists Use [ then press [OK].
  • Page 25 Advanced Fax Features Confirm that <PASSWORD> is displayed, then press [OK]. Advanced Copy Use the numeric keys to enter the memory Features reception password (up to seven digits), then press [OK]. Network P A S S W O R D 1 2 3 4 5 6 7 Remote UI Confirm that <REPORT PRINT>...

  • Page 26: Remote Reception

    Advanced Fax Features Use the numeric keys to enter the memory reception password, then press [OK]. Advanced Copy Use [ Features press [OK]. Network ■ Remote Reception Remote reception enables you to use an external telephone Remote UI connected to the machine to receive faxes manually. This can be useful when the machine is not nearby or is being used by someone else.

  • Page 27: Printing Received Documents

    Advanced Fax Features Use the numeric keys to enter the two-digit remote reception ID to start reception. Advanced Copy When the reception is complete, hang up the Features telephone. Network ■ Printing Received Documents The machine provides the following printing features: received Remote UI image reduction and two-sided printing.
  • Page 28 Advanced Fax Features Use [ ONLY> or <HORIZ & VERTICAL>, then press Advanced Copy [OK]. Features <VERTICAL ONLY>: Reduces the document vertically only. <HORIZ & VERTICAL>: Reduces the document both horizontally Network and vertically. Press [Stop] to return to standby mode. Remote UI Two-Sided Printing You can print received documents on both sides of the paper.
  • Page 29 Advanced Fax Features Additional Fax Modes Advanced Copy Features The machine provides the following additional fax modes: broadcasting, delayed sending, and sending two-sided documents. Network ■ Broadcasting Remote UI Broadcasting enables you to send the same document to multiple recipients. System Monitor Set documents.
  • Page 30 Advanced Fax Features Use the numeric keys, one-touch speed dialing key, coded speed dialing code, or Advanced Copy address book dialing to enter a recipient. Features You can send the same document to a maximum of 124 recipients, at a preset time. Network Press [Start].
  • Page 31 Advanced Fax Features Canceling Fax Jobs Advanced Copy Features Cancel an ongoing job (sending or receiving) as follows. Network Press [Stop]. When the <STOP KEY PRESSED> message appears, press [OK]. Remote UI S T O P P R E S S System Monitor When the <CANCEL DURING TX/RX?>...
  • Page 32 Advanced Fax Features 2 Advanced Copy Features Advanced Copy Features Network Remote UI System Monitor Reports and Lists Troubleshooting Appendix Table of Contents Index Advanced Copy Features... 2-2 Collate Copy ... 2-2 Reserved Copy ... 2-3 Two-Sided Copying... 2-3 2 on 1 Combination ... 2-5 Frame Erase ...
  • Page 33 Advanced Fax Features Advanced Copy Features Advanced Copy ■ Features Collate Copy You can copy documents collated into sets arranged in page Network order. This feature can be used together with both “Two-Sided Copying” (see p. 2-3) and “2 on 1 Combination” (see p. 2-5). Remote UI Set documents.
  • Page 34 Advanced Fax Features ■ Reserved Copy You can make copy settings and scan documents even if the Advanced Copy machine is currently printing. The scanned documents are Features processed after the current job is complete. Network Set documents. Press [COPY]. Remote UI Set the desired copy mode and quantity (1 to 99), then press [Start].
  • Page 35 Advanced Fax Features NOTE Paper used to make two-sided copies must conform to the following Advanced Copy specifications: Features – Paper size: LGL and LTR (A4 loaded on the multi-purpose tray are available as well.) – Paper weight: 18 to 24 lb [64 to 90 g/m Network 1 to 2-Sided Remote UI...
  • Page 36 Advanced Fax Features Use [ <CALENDAR TYPE> (for the copies), then Advanced Copy press [OK]. Features Press [Start]. Network To cancel all settings, press [Reset]. NOTE When you set the document on the platen glass, press [Start] for Remote UI each document.
  • Page 37 Advanced Fax Features Set documents. Press [COPY]. Advanced Copy Features Press [2 on 1]. Network Use [ [OK]. Use [ Remote UI document, then press [OK]. Use [ System Monitor then press [OK]. Use the numeric keys to enter the desired Reports and Lists copy quantity (1 to 99).
  • Page 38 Advanced Fax Features Book Frame Erase Copying Advanced Copy Features Original Network Remote UI System Monitor Reports and Lists Binding Hole Frame Erase Copying Troubleshooting Original Appendix Table of Contents Index Copy Book Frame Erase Selected Copy Book Frame Erase Not Selected Copy Binding Hole...
  • Page 39 Advanced Fax Features Use the numeric keys to enter the desired copy quantity (1 to 99). Advanced Copy Press [Start]. Features To cancel all settings, press [Reset]. Network Book Frame Erase Remote UI Book frame erase can erase the dark borders, as well as center and contour lines that appear when copying facing pages in a book or bound document onto a single sheet of paper.
  • Page 40 Advanced Fax Features Binding Hole Erase Advanced Copy Binding hole erase can erase the shadows that appear on Features copies from binding holes on the documents. Network Set documents. Press [COPY]. Remote UI Press [Frame Erase]. Use [ System Monitor HOLE>, then press [OK].
  • Page 41 Advanced Fax Features Canceling Copy Jobs Advanced Copy Features Cancel an ongoing job as follows. Network Press [Stop]. When the <STOP KEY PRESSED> message appears, press [OK]. Remote UI S T O P P R E S S System Monitor When the <CANCEL COPYING?>...
  • Page 42 Advanced Fax Features 3 Network Advanced Copy Features Network Remote UI System Monitor Reports and Lists Troubleshooting Appendix Table of Contents Index (MF6580 Only) System Requirements ... 3-3 Using a TCP/IP Network ... 3-4 Interface Settings ... 3-5 Communication Environment Setup... 3-7 Preparation for Protocol Settings ...
  • Page 43 Advanced Fax Features Advanced Copy Features Network Remote UI System Monitor Reports and Lists Troubleshooting Appendix Table of Contents Index Protocol Settings ... 3-16 Settings from the Operation Panel of the Machine ... 3-16 Settings Using a Web Browser (Remote UI) ... 3-19 Setting Up a Computer for Printing/Sending a Fax ...

  • Page 44: System Requirements

    Next NOTE – If you are using Windows 98, Me, you need to install Service Pack 3 or later. – The machine does not support NetBEUI. – For more information on the equipment needed, consult your local authorized Canon dealer.

  • Page 45: Network 3

    Any of the following can be used to specify the settings. – Machine’s operation panel (Additional Functions menu) – ARP/PING commands – NetSpot Device Installer (Canon utility software included in the User Software CD) Protocol Settings (See p. 3-16) Specify the machine’s protocol settings.

  • Page 46: Advanced Copy

    Advanced Fax Features Interface Settings Advanced Copy Features Ethernet Driver Network You can specify the communication method and Ethernet connection type. Remote UI Press [Additional Functions]. Use [ System Monitor SETTINGS>, then press [OK]. Use [ Reports and Lists SETTINGS>, then press [OK]. Use [ Troubleshooting DRIVER>, then press [OK].

  • Page 47: Network

    Advanced Fax Features Confirm that <ETHERNET TYPE> is displayed, then press [OK]. Advanced Copy Use [ Features Ethernet connection type, then press [OK]. Network <10 BASE-T>: Establish a 10Base-T network connection. <100 BASE-TX>: Establish a 100Base-TX network connection. Press [Stop] to return to standby mode. Remote UI Restart the machine.

  • Page 48: Remote Ui

    Advanced Fax Features Communication Environment Setup Advanced Copy Features This section describes two additional protocols supported for this machine: HTTP (HyperText Transfer Protocol) and SNMP (Simple Network Management Protocol). Network HTTP Remote UI HTTP helps communicate between your computer and the machine via a web interface (e.g., Remote UI).

  • Page 49: System Monitor

    Use the numeric keys to enter the SNMP port number, then press [OK]. Appendix NOTE – If you want to use a Canon printer driver or utility, select <ON> for both <USE SNMP> and <DEDICATED PORT>. Table of Contents Index ] or [ ] to select <SYSTEM...

  • Page 50: Reports And Lists

    <ON>. NOTE Troubleshooting – If you want to use a Canon printer driver or utility, select <ON> for both <USE SNMP> and <DEDICATED PORT>. – You can restrict the IP addresses of computers on which items can be set or browsed. If you restrict the IP addresses, it is not possible to...

  • Page 51: Troubleshooting 7

    You can use any of the following to specify the settings. – Machine’s operation panel (Additional Functions menu) Remote UI – ARP/PING commands – NetSpot Device Installer (Canon utility software) System Monitor NOTE – In the following operations in this section, the machine’s MAC address is necessary.

  • Page 52: Appendix

    Advanced Fax Features Confirm that <TCP/IP SETTINGS> is displayed, then press [OK]. Advanced Copy Use [ Features method of the IP address, then press [OK]. Network <IP ADDRESS AUTO.>: Allocates an IP address to the machine automatically. <IP ADDRESS>: Allocates a fixed IP address to the machine. Skip to step 9.

  • Page 53: Settings Using Arp/Ping Commands

    Advanced Fax Features Checking the Current Network Settings Advanced Copy Press [Additional Functions]. Features Use [ Network SETTINGS>, then press [OK]. Use [ SETTINGS>, then press [OK]. Remote UI Use [ ADDRESS>, then press [OK]. System Monitor Use [ <SUBNET MASK>, or <GATEWAY ADDRESS> Reports and Lists for displaying the setting you want to check, then press [OK].

  • Page 54: Features

    Advanced Fax Features ■ Settings Using NetSpot Device Installer Advanced Copy Insert the CD-ROM supplied with the machine Features into the CD-ROM drive. Network Double-click the [My Computer] icon on the desk top → right-click the CD-ROM drive icon → select [Open]. Remote UI In the [NetSpot_Device_Installer] folder on the CD-ROM, run [nsdi].
  • Page 55 Advanced Fax Features [Subnet] Advanced Copy Features Network [Product Type] Remote UI Specify the TCP/IP protocol. System Monitor Reports and Lists Troubleshooting Appendix Table of Contents Index If the computer on which NetSpot Device Installer runs is connected to more than one network, select the subnet that the desired device belongs Select the product name of your machine.

  • Page 56: System Monitor 5

    Advanced Fax Features [Subnet Mask] Advanced Copy [Gateway Address] Features Network [Broadcast Address] Remote UI Confirm the settings you specified → click System Monitor [OK]. When the following message box appears, Reports and Lists click [OK]. Troubleshooting Appendix Table of Contents Index Enter the subnet mask used for the TCP/IP network.

  • Page 57: Protocol Settings

    You can specify the machine’s protocol settings on the computer using any of the following software. Network – Machine’s operation panel (Additional Functions menu) – Web browser (Remote UI) – NetSpot Console (via a web browser) (Canon utility Remote UI software) NOTE System Monitor –...
  • Page 58 Advanced Fax Features Use [ then press [OK]. Advanced Copy <ON>: Uses LPD as the print application. Features <OFF>: Does not use LPD. Skip to step 8. Use the numeric keys to enter the port Network number, then press [OK]. Confirm that <RAW SETTINGS>...
  • Page 59 Advanced Fax Features Use [ ADDRESS 1> through <IP ADDRESS 4>, then Advanced Copy press [OK]. Features Confirm that <START IP ADDRESS> is displayed, then press [OK]. Network Use the numeric keys to enter the start IP address, then press [OK]. Remote UI Confirm that <END IP ADDRESS>...

  • Page 60: Settings Using A Web Browser (Remote Ui)

    Advanced Fax Features Startup Time Settings Advanced Copy If you connect the machine to a switching hub, it may not be able Features to connect to a network even though your network settings are set correctly. Network This occurs because the spanning tree process performed between switching hubs prevents them from communicating with each other immediately after the machine connects to a Remote UI...
  • Page 61 Advanced Fax Features – Set up the web browser to accept cookies. – If you are starting more than one Remote UI at the same time, only the last setting specified will be valid. It is recommended that you Advanced Copy start only one Remote UI.
  • Page 62 Advanced Fax Features Click [Change]. Advanced Copy Features Network Remote UI System Monitor Reports and Lists Specify the [IP Address], [Subnet Mask], and [Gateway Address] settings. Troubleshooting In [Use LPD], specify whether to display the current print setting by using an LPD application.

  • Page 63: Setting Up A Computer For Printing/Sending A Fax

    Advanced Fax Features Setting Up a Computer for Printing/Sending a Fax Advanced Copy Features ● Connecting to a TCP/IP Network All computers that use the machine must have TCP/IP client Network software installed and must be enabled for TCP/IP network use. For details, see the manuals provided with the operating system.
  • Page 64 Advanced Fax Features Display the [Ports] sheet by clicking the [Ports] tab. Advanced Copy Features Network Remote UI System Monitor Reports and Lists Open the [Printer Ports] dialog box by clicking [Add Port]. Troubleshooting From [Available ports types], select [Standard TCP/IP Port] → click [New Port]. Appendix The Add Standard TCP/IP Printer Port Wizard starts.
  • Page 65 System Monitor Name] under [LPR Settings]. Reports and Lists Troubleshooting Appendix Table of Contents Index → click [Canon Network Printing Device with P9100] → click [Next]. Back Previous Next NOTE You can specify a print queue in [Queue Name]. The following three print queues are available: LP: The machine prints according to its spool settings.

  • Page 66: Print Server Settings

    Advanced Fax Features ■ Print Server Settings If Windows 2000/XP/Server 2003 is on your network, the Advanced Copy following procedure enables you to set up a print server for more Features efficient management of network printers. Once a print server is set up, print jobs can be managed by the print server.

  • Page 67: Machine Management

    – Web browser (Remote UI) – NetSpot Device Installer (Canon utility software included Remote UI in the User Software CD) – NetSpot Console (via a web browser) (Canon utility software) System Monitor NOTE The utility software of the NetSpot Console is not included in the User Software CD.
  • Page 68 Advanced Fax Features 4 Remote UI Advanced Copy Features Network Remote UI System Monitor Reports and Lists Troubleshooting Appendix Table of Contents Index (MF6580 Only) System Requirements ... 4-3 Using the Remote UI ... 4-4 Starting the Remote UI... 4-4 Displaying Device Status and Information ...
  • Page 69 Advanced Fax Features Advanced Copy Features Network Remote UI System Monitor Reports and Lists Troubleshooting Appendix Table of Contents Index Import/Export Function... 4-17 Saving the Address Book ... 4-17 Loading an Address Book ... 4-18 Saving Additional Functions Settings in Files (Export)... 4-20 Loading Additional Functions Settings Files (Overwrite/Import) ...

  • Page 70: Advanced Fax Features

    Advanced Fax Features System Requirements Advanced Copy Features The Remote UI has been confirmed to work in the following system environments. Network Windows Remote UI ● OS – Microsoft Windows 98/98SE – Microsoft Windows Me System Monitor – Microsoft Windows NT Workstation 4.0 + Service Pack 3 or later Reports and Lists –...

  • Page 71: Using The Remote Ui

    Advanced Fax Features Using the Remote UI Advanced Copy Features The Remote UI software enables you to access and manage the machine connected to a network using a web browser. Network ● Check the machine status from a network computer ●...
  • Page 72 Advanced Fax Features Advanced Copy Features Network Remote UI System Monitor Reports and Lists [Device] - [Status] page is displayed when you logon the Remote Troubleshooting Appendix Table of Contents Index Back Previous Next Displays the current status of the machine, etc.

  • Page 73: Displaying Device Status And Information

    Advanced Fax Features Displaying Device Status and Information Advanced Copy Features You can view the current status of the machine and also information about the administrator in charge of the machine, the installation location and various machine Network settings. Click [Device] → select the item you want to Remote UI display from the menu that appears under [Device].

  • Page 74: Job Management

    Advanced Fax Features Job Management Advanced Copy Features The Remote UI enables you to manage print jobs. It also enables you to view the sending and receiving results of fax jobs. Network NOTE If you log in using End-User Mode and [Permit End-user’s Job Remote UI Operation] in [Add.Func.] is set to [OFF], you cannot delete any print jobs.

  • Page 75: Viewing The Print Log

    Advanced Fax Features To delete a print job, select the [Select] check box next to the desired job → click Advanced Copy Features Network Remote UI System Monitor Reports and Lists NOTE Troubleshooting You cannot recover the job once it is deleted. Appendix Table of Contents Index...

  • Page 76: Viewing The Activity Log

    Advanced Fax Features ■ Viewing the Activity Log The Remote UI enables you to view the [Activity Log] of fax jobs. Advanced Copy The [Activity Log] shows up to 40 recent facsimile transactions. Features Click [Job Status] → select [Activity Log] Network from the menu that appears under [Job Status].

  • Page 77: Managing The Address Book

    Advanced Fax Features Managing the Address Book Advanced Copy Features The Remote UI enables you to make additions and changes to each item of the Address. Network NOTE You can edit the Address only when you are in the Administrator Mode. Remote UI ■...
  • Page 78 Advanced Fax Features To delete a one-touch or coded speed dialing number, select the [Select] check box next to the number to delete → click Advanced Copy Features Network Remote UI System Monitor Reports and Lists Troubleshooting NOTE You cannot recover the number once it is deleted. Appendix Table of Contents Index...
  • Page 79 Advanced Fax Features To edit the information, click [Edit]. Advanced Copy Features Network Remote UI System Monitor Reports and Lists Troubleshooting Appendix Table of Contents Index Back Previous Next To store the values you entered, click [OK]. To specify group dialing, click any number for which [None] is displayed as the name →...
  • Page 80 Advanced Fax Features Advanced Copy Features Network Remote UI System Monitor To register all the destinations for the group, select [One-touch Reports and Lists Speed Dial] or [Coded Dial] from the drop-down list → select the [Select] check box next to the number to register for the group dialing →...

  • Page 81: Customizing System Settings

    Advanced Fax Features Customizing System Settings Advanced Copy Features ■ Customizing System Information Network The Remote UI enables you to specify the machine's system settings. Remote UI NOTE You can also access the System Setting from the Operation Panel of the machine.
  • Page 82 Advanced Fax Features To protect the Restrict New Addresses: Advanced Copy ● Click [Restrict Access to Destinations]. Features The Restrict Access to Destinations screen is displayed. Network ● Specify the necessary fields → click [OK]. Remote UI System Monitor Reports and Lists Troubleshooting Appendix Table of Contents...
  • Page 83 Advanced Fax Features To set the System Manager password: Advanced Copy ● Click [Register Password]. Features The Register Password screen is displayed. Network ● Specify the necessary fields → click [OK]. Remote UI System Monitor Reports and Lists Troubleshooting Appendix Table of Contents Index Back...

  • Page 84: Import/Export Function

    Advanced Fax Features Import/Export Function Advanced Copy Features The Remote UI enables you to save the Address Book and other settings information, such as a file that can be loaded into the machine when needed. This function is useful Network when you want to use the same settings on another machine, and for backing up.

  • Page 85: Loading An Address Book

    Advanced Fax Features Click [Start Export]. Advanced Copy Features Network Remote UI System Monitor Reports and Lists Follow the instructions on the screen to specify the location where you want to save the file. Troubleshooting The file is saved in the specified location. Appendix Table of Contents Index...
  • Page 86 Advanced Fax Features Click [Import]. Advanced Copy Features Network Remote UI System Monitor Reports and Lists Troubleshooting Appendix Table of Contents Index Back Previous Next Click [Browse] → select the file to import → click [OK]. NOTE Do not import any files while the machine is executing other jobs. 4-19...

  • Page 87: Saving Additional Functions Settings In Files (Export)

    Advanced Fax Features ■ Saving Additional Functions Settings in Files (Export) Advanced Copy Features You can store Additional Functions settings as a file in your computer. Network Click [Add.Func.] → select [Import/Export] from the menu that appears under [Add.Func.] → click [Additional Functions]. Remote UI System Monitor Reports and Lists...

  • Page 88: Loading Additional Functions Settings Files (Overwrite/Import)

    Advanced Fax Features ■ Loading Additional Functions Settings Files (Overwrite/Import) Advanced Copy Features You can load Additional Functions settings into the machine from saved files. Network Click [Add.Func.] → select [Import/Export] from the menu that appears under [Add.Func.] → click [Additional Functions]. Remote UI System Monitor Reports and Lists...
  • Page 89 Advanced Fax Features Click [Browse] → select the file to import → click [OK]. Advanced Copy Features Network Remote UI System Monitor Reports and Lists NOTE Troubleshooting – When Additional Functions settings are imported, Network Settings are automatically overwritten. – The machine must be restarted to enable the imported Additional Functions settings.

  • Page 90: Device Custom Settings

    Advanced Fax Features Device Custom Settings Advanced Copy Features The machine's custom settings can be edited with the Remote UI. The following procedure shows how to customize the Network machine's settings from the Remote UI. NOTE Remote UI You can also access these setting menus from the Operation Panel of the machine.
  • Page 91 Advanced Fax Features 5 System Monitor Advanced Copy Features Network Remote UI System Monitor Reports and Lists Troubleshooting Appendix Table of Contents Index Checking Job and Machine Status ... 5-2 Checking Transmission/Reception Results (MF6550/MF6560/MF6580 Only) ... 5-2 Checking and Deleting Transmitting/Received Documents Stored in Memory (MF6550/ MF6560/MF6580 Only)...
  • Page 92 Advanced Fax Features Checking Job and Machine Status Advanced Copy Features System monitor enables you to view the transmission and reception results, monitor the status of the copy, fax, print jobs currently being processed. Network ■ Checking Transmission/Reception Remote UI Results (MF6550/MF6560/MF6580 Only) Press [System Monitor].
  • Page 93 Advanced Fax Features Use the numeric keys to enter a recipient’s number, then press [OK]. Advanced Copy The machine starts to send the selected document. Features Use [ Network Press [Stop] to return to standby mode. ■ Checking and Deleting Copy Jobs Remote UI Press [System Monitor].
  • Page 94 Advanced Fax Features 6 Reports and Lists Advanced Copy Features Network Remote UI System Monitor Reports and Lists Troubleshooting Appendix Table of Contents Index Summary of Reports and Lists ... 6-2 Printing Reports Automatically (MF6550/MF6560/MF6580 Only) ... 6-3 TX REPORT ... 6-3 RX REPORT...

  • Page 95: Reports And Lists

    Advanced Fax Features Summary of Reports and Lists Advanced Copy Features The machine can generate the following reports and lists. Network Report/List 1-TOUCH LIST* Remote UI 1-TOUCH LIST 2* CODED DIAL LIST* System Monitor CODED DIAL LIST 2* GROUP DIAL LIST* Reports and Lists USER’S DATA LIST ACTIVITY REPORT*...

  • Page 96: Printing Reports Automatically (Mf6550/Mf6560/Mf6580 Only)

    Advanced Fax Features Printing Reports Automatically Advanced Copy Features TX REPORT, RX REPORT, and ACTIVITY REPORT can be set to print automatically. Network ■ TX REPORT Remote UI Press [Additional Functions]. Use [ SETTINGS>, then press [OK]. System Monitor Confirm that <SETTINGS> is displayed, then press [OK].

  • Page 97: Rx Report

    Advanced Fax Features Report Items Advanced Copy The following items are displayed in the Transmission Report: Features ● Transaction description Network ● TX/RX NO: Transaction number ● RECIPIENT ADDRESS: Recipient’s fax/telephone number ● DESTINATION ID: Registered name for speed dial Remote UI ●...

  • Page 98: Activity Report

    Advanced Fax Features Report Items Advanced Copy The following items are displayed in the Reception Report: Features ● Transaction description Network ● TX/RX NO: Transaction number ● RECIPIENT ADDRESS: Recipient’s fax/telephone number ● DESTINATION ID: Registered name for speed dial Remote UI ●...
  • Page 99 Advanced Fax Features Confirm that <TX/RX SEPARATE> is displayed, then press [OK]. Advanced Copy Use [ Features want, then press [OK]. Network <OFF>: Prints a report with the transmission and reception results listed chronologically. <ON>: Prints a report with the transmission and reception results separated in a report.

  • Page 100: Features 7 Troubleshooting

    Advanced Fax Features 7 Troubleshooting Advanced Copy Features Network Remote UI System Monitor Reports and Lists Troubleshooting Appendix Table of Contents Index General Problems ... 7-2 Paper Feeding Problems... 7-4 Faxing Problems (MF6550/MF6560/MF6580 Only) ... 7-5 Sending Problems ... 7-5 Receiving Problems...

  • Page 101: General Problems

    If the problem is fixed, the Alarm indicator will turn off, and the LCD will return to standby mode. If the Alarm indicator remains flash, unplug the machine, and contact Canon Authorized Service Facilities or the Canon Customer Care Center.
  • Page 102 Is the power cord plugged in securely? Unplug the machine and wait for 5 seconds, then plug it back in. If the LCD still remains blank, contact Canon Customer Care Center. Is the main power switch turned on? Turn on the main power switch.

  • Page 103: Paper Feeding Problems

    Advanced Fax Features Paper Feeding Problems Advanced Copy Features Paper does not feed properly. Network Remote UI System Monitor Reports and Lists Multiple sheets feed together into the machine. Troubleshooting Appendix Table of Contents Index Is the paper loaded correctly? Make sure the paper is correctly loaded.

  • Page 104: Sending Problems

    Advanced Fax Features Faxing Problems Advanced Copy Features ■ Sending Problems Network Cannot send a fax. Remote UI System Monitor Reports and Lists Troubleshooting Appendix Table of Contents Index (MF6550/MF6560/MF6580 Only) Is the machine overheated? Unplug the machine and let it cool for about 5 minutes.
  • Page 105 Advanced Fax Features Advanced Copy Features Network Remote UI System Monitor Reports and Lists Troubleshooting Appendix Table of Contents Index Did you dial the correct number? Check that you have the correct number. Is the machine in Sleep mode? The machine does not scan documents if it is in Sleep mode.
  • Page 106 Advanced Fax Features Advanced Copy Features Network Remote UI System Monitor Reports and Lists Troubleshooting Appendix Table of Contents Index Is BUSY/NO SIGNAL shown on the ERROR TX REPORT? The fax number you dialed is busy. Try sending the document later. The recipient’s machine is not working.
  • Page 107 Advanced Fax Features Advanced Copy Features Network The documents you sent are too light. Remote UI System Monitor Reports and Lists Sending of documents is too slow. Troubleshooting Appendix Table of Contents Index Is the document loaded correctly? Make sure the document is correctly loaded. (See Chapter 2, “Document Handling,”...

  • Page 108: Setting Receive Mode

    Advanced Fax Features ■ Receiving Problems Advanced Copy Cannot receive a fax automatically. Features Network Remote UI System Monitor Reports and Lists Troubleshooting Appendix Table of Contents Index Is the machine set to receive automatically? For the machine to receive faxes automatically, receive mode must be set to <FaxTel>, <FaxOnly>, or <AnsMode>.

  • Page 109: Press [Start

    Advanced Fax Features Advanced Copy Features Network Remote UI System Monitor Reports and Lists Troubleshooting Appendix Table of Contents Index Is a document stored in memory, leaving little or no memory available? Print, send, or delete any documents stored in memory.
  • Page 110 Advanced Fax Features Print quality is poor. Advanced Copy Features Network Remote UI System Monitor Reports and Lists Troubleshooting Appendix Table of Contents Index Is the toner low or unevenly distributed? Redistribute the toner inside the toner cartridge. If the problem persists, replace the toner cartridge. (See Chapter 11, “Maintenance,”...
  • Page 111 Advanced Fax Features Advanced Copy Features Network Remote UI Received faxes print blotched or unevenly. System Monitor Reports and Lists Troubleshooting Appendix Table of Contents Index Is the correct size of paper loaded in the machine? Make sure you load paper that meets the requirements for use.
  • Page 112 Advanced Fax Features You cannot get documents from information services. Advanced Copy Features Network Remote UI System Monitor Errors occur frequently while receiving. Reports and Lists Troubleshooting Appendix Table of Contents Index Is your machine set to the tone dialing type of the telephone line? Press [Tone] to set the tone dialing.

  • Page 113: Copying Problems

    Advanced Fax Features Copying Problems Advanced Copy Features Cannot make copies. Network Remote UI System Monitor Reports and Lists Troubleshooting Appendix Table of Contents Index Have you removed the plastic seal from the toner cartridge? Make sure you remove the seal from the cartridge. (See “Set Up the Machine,”...

  • Page 114: Printing Problems

    Advanced Fax Features Printing Problems Advanced Copy Features Nothing prints. Network Remote UI System Monitor Reports and Lists Printout is skewed. Troubleshooting Appendix Table of Contents Index Have you removed the plastic seal from the toner cartridge? Make sure you remove the seal from the cartridge. (See “Set Up the Machine,”...
  • Page 115 Advanced Fax Features Printout has vertical white streaks. Advanced Copy Features Network Remote UI System Monitor Reports and Lists Troubleshooting Appendix Table of Contents Index Is toner low or unevenly distributed? Redistribute the toner inside the cartridge. If the problem persists, replace the cartridge. (See Chapter 11, “Maintenance,”...
  • Page 116 Advanced Fax Features Telephone Problems Advanced Copy Features Cannot dial. Network Remote UI System Monitor Reports and Lists Troubleshooting Appendix Table of Contents Index (MF6550/MF6560/MF6580 Only) Is the telephone cable connected properly? Make sure the cable is connected properly. (See “Set Up the Machine,”...
  • Page 117 Advanced Fax Features Network Problems Advanced Copy Features Unable to print from a TCP/IP network. Network Remote UI System Monitor Reports and Lists Troubleshooting Appendix Table of Contents Index (MF6580 Only) Are the machine and cable properly connected? Check that the machine is connected to the network using the proper cable, then restart the machine.
  • Page 118 Advanced Fax Features The printer port name is not displayed in [Print to the following port(s)]. Advanced Copy Features Network Remote UI System Monitor Reports and Lists Troubleshooting Appendix Table of Contents Index Are the machine and cable properly connected? Check that the machine is connected to the network using the proper cable, then restart the machine.

  • Page 119: Customer Support (Canada)

    Saturday. 24 hour online support is also available at the website http://www.canontechsupport.com/ Reports and Lists ■ Customer Support (Canada) Canon Canada Inc., offers a full range of customer technical Troubleshooting support options*: – For step-by-step troubleshooting, e-mail technical support, the latest driver or document downloads, and answers to Appendix frequently asked questions visit http://www.canon.ca/...
  • Page 120 Advanced Fax Features 8 Appendix Advanced Copy Features Network Remote UI System Monitor Reports and Lists Troubleshooting Appendix Table of Contents Index Glossary ... 8-2 Index ... 8-12 Back Previous Next...
  • Page 121 Advanced Fax Features Glossary Advanced Copy Features Network Activity Report A journal of the machine’s fax transactions, both sent and received. Remote UI Automatic Document Feeder (ADF) The device included in the machine that feeds the document being faxed or copied, or scanned into the machine. Automatic redialing System Monitor When the receiving fax machine is busy or does not answer, or...
  • Page 122 Advanced Fax Features Advanced Copy Calling Tone. This is a signal sent by fax machines to identify the Features call as an incoming document. When the receiving fax detects this signal, it automatically starts to receive the fax transmission. Network The majority of fax machines in use today can send and detect CNG signals.
  • Page 123 Advanced Fax Features Advanced Copy Error Correction Mode. The ability of your machine to reduce Features system and line errors when sending or receiving from another fax with ECM capability. ECM is most effective in areas where the Network telephone lines are in poor condition or there is frequent interference on the line.
  • Page 124 Images in HP-GL/2 are represented as vector graphics. Vector objects describe an image Network in terms of geometric shapes, such as lines and polygons, and fills. HP-GL/2 is supported by your Canon machine. HTTP Hypertext Transfer Protocol. The client-server TCP/IP protocol Remote UI used on the World Wide Web for the transfer of HTML (Hypertext Markup Language) documents across the Internet.
  • Page 125 Advanced Fax Features Advanced Copy Local Area Network. It is a network system formed by linking a Features server, workstations, and computers, which are all located in the same building or some other relatively limited area. Network Log in Entering a password as a means of user authentication to start a computer session or access to a service.
  • Page 126 Advanced Fax Features Paper feed Advanced Copy Refers to guiding a sheet of paper into the machine’s paper path. Features Paper feeder The device in the machine that feeds recording media into the Network machine for printing copied or faxed documents. Pause A timing entry required for registering certain long distance Remote UI...
  • Page 127 Advanced Fax Features Proxy server A server that provides a cache of files available on remote servers Advanced Copy that are slow or expensive to access. The term “proxy server” normally refers to a World Wide Web server that, on receiving a Features URL, tries to supply the requested file from its cache.
  • Page 128 Many functions that are done Features physically at the Canon machine’s operation panel can be done via software at a networked computer using a web browser, such Network as Microsoft Internet Explorer.
  • Page 129 Advanced Fax Features Spool Simultaneous Peripheral Operations On-Line. Spooling means Advanced Copy putting jobs in a buffer, which is a special area in memory or on a disk. Because devices access data at different rates, the buffer Features provides a waiting station where the data can wait until the device for which it is meant is ready to access it.
  • Page 130 Advanced Fax Features Advanced Copy Uniform Resource Locator. A standard way of specifying the Features location of an object, usually a web page, on the Internet. The URL for a web page would look something like this: Network “http://www.w3.org/default.html”. Here, “http:” indicates that a web page is being accessed, “http://www.w3.org”...

  • Page 131: Memory Reception

    Advanced Fax Features Index Advanced Copy Features Network ACTIVITY REPORT Printing automatically 6-5 Add.Func. button 4-5 Remote UI Additional fax modes 1-15 Address Book 1-3 Viewing and Editing One-Touch or Coded System Monitor speed dialing 4-10 AnsMode 1-8 Reports and Lists Broadcasting 1-15 Troubleshooting Canceling...
  • Page 132 Network CANON INC. 30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan Remote UI CANON U.S.A., INC. One Canon Plaza, Lake Success, NY 11042, U.S.A. CANON CANADA INC. System Monitor 6390 Dixie Road Mississauga, Ontario L5T 1P7, Canada CANON EUROPA N.V. Bovenkerkerweg 59-61 1185 XB Amstelveen, The Netherlands CANON FRANCE S.A.S.

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