SMART Board GX Series Installation And Maintenance Manual
Interactive displays
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- Page 1 SMART Board® GX series interactive displays INSTALLATION AND MAINTENANCE GUIDE SBID-GX165 SBID-GX175 SBID-GX186 Was this document helpful? smarttech.com/docfeedback/171744...
- Page 2 SMART Board, SMART Notebook, SMART TeamWorks, SMART Meeting Pro, Object Awareness, Silktouch, smarttech, the SMART logo and all SMART taglines are trademarks or registered trademarks of SMART Technologies ULC in the U.S. and/or other countries. The Bluetooth word mark is owned by the Bluetooth SIG, Inc. and any use of such marks by SMART Technologies ULC is under license.
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Page 3: Important Information
Otherwise, you may scramble the desktop icons or service technician uses replacement parts specified by inadvertently activate applications when you wipe the SMART Technologies or parts with the same screen. characteristics as the original. Avoid setting up and using the display in an area with Ensure that any cables that cross the floor to the display excessive levels of dust, humidity, and smoke. - Page 4 47 CFR § 2.1077 Compliance Information requirements for the display: Unique Identifier: IDGX65-1, IDGX75-1, IDGX86-1 Responsible Party – U.S. Contact Information Models Regulatory Power requirements SMART Technologies Inc. Models 2401 4th Ave, 3rd Floor SBID- IDGX65-1 100V to 240V AC, 50 Seattle, WA 98121 compliance@smarttech.com...
- Page 5 (iv) Users should also be advised that high-power radars are allocated as primary users (i.e., priority users) of the bands Hereby, SMART Technologies ULC declares that the radio 5250-5350 MHz and 5650-5850 MHz and that these radars equipment type Interactive Display IDGX65-1, IDGX75-1, IDGX86- could cause interference and/or damage to LE-LAN devices.
- Page 6 Important information Regulatory models: OPS, PCM8 Transmitting Band (MHz) Maximum Transmit Power 2402–2483.5 5150–5350 5470–5725 5745–5875 Restrictions in: AT/BE/BG/CZ/DK/EE/FR/DE/IS/IE/IT/EL/ES/CY/LV/LI/LT/LU/HU/MT NL/NO/PL/PT/RO/SI/SK/TR/FI/SE/CH/UK/HR – 5150MHz- 5350MHZ is for indoor use only. For optimal performance any support equipment connected to this device must be CE compliant. smarttech.com/kb/171744...
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Page 7: Table Of Contents
There’s no sound or there’s a problem with the sound Touch isn’t working as expected The pens aren’t working as expected SMART software on connected computers isn’t working as expected The SMART OPS PC module isn’t working as expected Contacting your reseller for additional support... - Page 8 Enabling room control on the display Configuring the computer’s serial interface settings Commands and responses Power states Commands Appendix D: Enrolling the display in SMART Remote Management Appendix E: Hardware environmental compliance Waste Electrical and Electronic Equipment (WEEE) Batteries More information...
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Page 9: Chapter 1: Welcome
More information This chapter introduces the SMART Board® GX series interactive displays. About this guide This guide explains how to install and maintain a SMART Board GX series interactive display. It includes the following information: How to install the display How to connect power and devices How to turn on the display for the first time smarttech.com/kb/171744... -
Page 10: About The Display
(see More information on page 15). About the display The SMART Board GX series gives you everything you need to get started with interactivity. The display includes a comprehensive set of features and components. -
Page 11: Mounting Hardware
Mounting hardware The display does not include mounting hardware. You can use VESA compliant wall mounts, such a SMART’s WM-SBID-200 wall mount, to mount the display on a wall (see Installing the display on a wall on page 18). You can also mount the display on a mobile stand (see Accessories on page 14). -
Page 12: Writing, Drawing, And Erasing
Room computers and guest laptops You can connect room computers and guest laptops to the display and view and interact with them. The display comes with SMART software that you can install on connected computers to take full advantage of the display’s features. -
Page 13: Identifying Your Specific Model
Accessory slot You can install an OPS-compatible device, such as a SMART OPS PC module, in the accessory slot. SMART OPS PC modules provide a complete Windows® 10 Pro installation. -
Page 14: Accessories
Stands If you want to move the display from place to place, you can install it on a SMART mobile stand. If you are installing the display on a wall that cannot support the display’s full weight, you can install the display on a SMART floor stand. -
Page 15: More Information
More information SMART provides a variety of other documents for this display in the Support section of the SMART website (smarttech.com/support). Scan the QR code on this guide’s cover for links to SMART Board GX series interactive display documents and other support resources. -
Page 16: Chapter 2: Installing The Display
Connecting to a network Connecting the display to a network SMART recommends that only trained installers install the display. This chapter is for installers. Installers should read this information along with the installation instructions included with the display before they begin the installation. -
Page 17: Using Transportation Aides
On occasion, you might also need to move the display to another location after initially installing it. IMPORTANT Move the display at your own risk. SMART cannot accept liability for damages or injury that occur during the display’s transportation. When moving the display: Follow local safety regulations and standards. -
Page 18: Installing The Display On A Wall
If the display’s glass is cracked or chipped, have it professionally inspected and repaired at a SMART authorized repair center. If the display’s glass shatters, carefully clean up the area and have the display repaired or replaced. -
Page 19: Choosing A Location
Chapter 2 Installing the display Choosing a location A display is typically installed at the room’s focal point, such as at the front of a classroom or meeting space. Selecting an appropriate location for the display is crucial for ensuring the best possible experience with the product. - Page 20 Installing the display Factor Considerations Visibility The display’s screen is clearly visible to all users in the room. SMART recommends users sit within a 178° viewing area: NOTE The viewing area depends on the display’s resolution and a variety of other factors.
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Page 21: Choosing A Height
Be sure the wall you’re installing the display on can support the weight of the display and mounting equipment. If it can’t, consider using a SMART wall stand to transfer some of the weight from the wall to the floor (see smarttech.com/accessories). -
Page 22: Selecting Mounting Hardware
Contact your authorized SMART reseller (smarttech.com/where) for information about SMART’s mounting options. If you choose a third-party option rather than one of SMART’s mounting options, be sure the wall mount can accommodate the display’s dimensions and support the display’s weight as well as the weight of any attached accessories. -
Page 23: Installing The Display On A Stand
Chapter 2 Installing the display The only display that supports a horizontal orientation is the SMART Table interactive learning center. Installing the display on a stand If you want to move the display from place to place or if it’s not possible to install the display on a wall, you can install it on a stand. -
Page 24: Connecting Power And Turning On The Display For The First Time
Chapter 2 Installing the display Connecting power and turning on the display for the first time To connect the display to power Connect the supplied power cable from the AC power inlet on the back of the display to a power outlet. -
Page 25: Connecting To A Network
Chapter 2 Installing the display 1. Flick the power switch beside the AC power inlet on the rear of the panel to the ON (I) position. SBID-GX165 SBID-GX175 and SBID-GX186 2. Select your preferred language, and then tap the Next icon 3. -
Page 26: Configuring Network Settings
Chapter 2 Installing the display Configuring network settings Network administrators need to configure the network to enable number of the embedded apps and updates of the system firmware over the air. NOTE A 5 GHz wireless or Ethernet network connection may provide a better experience with the EShare app. To configure the network 1. -
Page 27: Connecting To A Network
Chapter 2 Installing the display Connecting to a network The display requires a network and internet connection for downloading software and firmware updates. You can connect to a network using Wi-Fi or one of the RJ45 jacks. IMPORTANT Do not use the RJ45 jack on an OPS PC to connect to a network. NOTE The network connection on the display is shared internally with an OPS PC. - Page 28 Chapter 2 Installing the display 3. Toggle the Wifi Switch to on. 4. Select a wireless network. If the Wi-Fi network is not password protected, the display connects to the network. If the network requires a password, enter the Wi-Fi password and tap Connect. To connect to an Ethernet network 1.
- Page 29 Chapter 2 Installing the display 7. Select a bandwidth frequency (2.4 GHz or 5 GHz). NOTE The default setting is 2.4 GHz. Select 5g to choose a 5 GHz bandwidth frequency. This also enables the channel selection drop-down list from which you can choose from a range of Wi-Fi channels. 8.
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Page 30: Chapter 3: Connecting Computers And Other Devices
Viewing a connected computer or other device’s input Setting a connected computer’s resolution and refresh rate Using recommended cables Sharing USB Type-B receptacles Connecting a SMART OPS PC module Connecting other devices Connecting USB drives, peripherals, and other devices Connecting an external display... -
Page 31: Installing Smart Software
Contact your authorized SMART reseller (smarttech.com/where) for information about purchasing SMART software. You can download SMART software from smarttech.com/downloads. Connecting room computers and guest laptops You can connect cables for room computers and guest laptops. By installing cables in advance, you make use of connectors that might not be accessible after the display is mounted on the wall. - Page 32 Connecting computers and other devices NOTES Install SMART software on computers you connect to the display (see Installing SMART software on the previous page). As shown below, HDMI 1, HDMI 2, VGA, and Display Port share the Touch USB Type-B receptacle on the side connector panel, and HDMI uses the Touch USB Type-B receptacle on the front connector panel (see Sharing USB Type-B receptacles on page 40).
- Page 33 Chapter 3 Connecting computers and other devices HDMI Connector Standard Connection type Cable HDMI HDMI 2.0 Video/audio Premium High Speed HDMI (18 Gbps) Touch input USB 2.0 Type-B Touch High Speed USB 2.0 smarttech.com/kb/171744...
- Page 34 Chapter 3 Connecting computers and other devices HDMI 1 Connector Standard Connection type Cable HDMI 1 HDMI 2.0 Video/audio Premium High Speed HDMI (18 Gbps) Touch USB 2.0 Type-B Touch High Speed USB 2.0 smarttech.com/kb/171744...
- Page 35 Chapter 3 Connecting computers and other devices HDMI 2 Connector Standard Connection type Cable HDMI 2 HDMI 2.0 Video/audio Premium High Speed HDMI (18 Gbps) Touch USB 2.0 Type-B Touch High Speed USB 2.0 smarttech.com/kb/171744...
- Page 36 Chapter 3 Connecting computers and other devices Display Port Connector Standard Connection type Cable Display Port Display Port 1.2 Video/audio Display Port Touch USB 2.0 Type-B Touch High Speed USB 2.0 smarttech.com/kb/171744...
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Page 37: Viewing A Connected Computer Or Other Device's Input
Chapter 3 Connecting computers and other devices Connector Standard Connection type Cable Video Audio In Stereo 3.5 mm Audio Stereo 3.5 mm Touch USB 2.0 type-B Touch High Speed USB 2.0 Viewing a connected computer or other device’s input 1. Connect a device to the display’s USB Type-C, HDMI, HDMI 1, HDMI 2, Display Port, or VGA connectors. -
Page 38: Setting A Connected Computer's Resolution And Refresh Rate
Chapter 3 Connecting computers and other devices 2. Select the source using one of the following methods: Using the Side Toolbar menu Using the remote control a. Open the Side Toolbar menu by sliding Press the Input Select button on the remote control. -
Page 39: Using Recommended Cables
1920 × 1080 60 Hz If possible, set connected computers to these resolutions and refresh rates. See the computers’ operating system documentation for instructions. Using recommended cables SMART recommends the following varieties of cable: Cable type Maximum length Recommendation Display Port 23' (7 m) Use only certified Display Port 1.4 cables that have been... -
Page 40: Connecting A Smart Ops Pc Module
Display Port Connecting a SMART OPS PC module If your organization has purchased a SMART OPS PC module, you or your organization’s installers can install the OPS PC module in the display’s accessory slot following the OPS PC module’s installation instructions (smarttech.com/kb/171544). -
Page 41: Connecting Usb Drives, Peripherals, And Other Devices
Chapter 3 Connecting computers and other devices Connecting USB drives, peripherals, and other devices The display includes one USB 2.0 Type-A receptacle on the front connector panel and one USB 2.0 Type-A receptacle on the side connector panel. You can connect USB drives, peripherals (such as keyboards), and other devices to the USB 2.0 Type-A receptacle on the side connector panel and use these devices with the display’s Android system. -
Page 42: Connecting An External Display
SMART OPS PC. Connecting an external display You can connect an external display using the HDMI 2.0 out connector on the connector panel (pictured). -
Page 43: Connecting An External Audio System
Chapter 3 Connecting computers and other devices IMPORTANT If the connected external display doesn’t support High-bandwidth Digital Content Protection (HDCP), no image will appear on the external display. For full resolution output, connect a display that supports HDCP. NOTE The display’s default output resolution is 4K (3840 × 2160). The output resolution can also be set to FHD (1920 ×... - Page 44 Chapter 3 Connecting computers and other devices NOTES You can use the display's volume controls to adjust volume of an audio system connected to the display’s stereo 3.5 mm out connector. If there’s an echo when the display is connected to an external audio system, try disabling the display’s built-in speakers.
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Page 45: Connecting Analog Video Inputs And Outputs
Chapter 3 Connecting computers and other devices Connecting analog video inputs and outputs You can connect an external analog video and audio source to the display using the (AV in) connector. IMPORTANT Use a composite-to-AV adapter with a 4-conductor 3.5 mm plug. May sure the adapter cable is no longer than 12"... - Page 46 Chapter 3 Connecting computers and other devices The display also includes a yPbPr analog video connector. When using this connector, audio is supplied with the Audio in connector (pictured). IMPORTANT Use a component to AV adapter with a 4-conductor 3.5mm plug which is no longer than 12" (0.3 m) in length.
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Page 47: Connecting Room Control Systems
Chapter 3 Connecting computers and other devices You can connect an external display using the display’s analog video (AV out) connector. The external display will show the same image as shown on the display. IMPORTANT Use an AV to composite adapter with a 4-conductor 3.5 mm plug which is no longer than 12" (0.3 m) in length. - Page 48 Chapter 3 Connecting computers and other devices NOTE displays are not compatible with centralized remote control systems, such as a universal remote control. smarttech.com/kb/171744...
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Page 49: Connector Diagrams
Chapter 3 Connecting computers and other devices Connector diagrams Side and bottom connector panels The following diagram and table present the connectors on the display’s connector panel: Connector Connects to Notes HDMI 2.0 out External display See Connecting an external display on page 42. S/PDIF out Digital audio output See Connecting an external audio... - Page 50 Chapter 3 Connecting computers and other devices Connector Connects to Notes USB 2.0 Type-A [N/A] This connector is a service port. USB 2.0 Type-A Supported USB drives, See Connecting other devices on peripherals, and other page 40 and USB cables and devices connectors.
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Page 51: Front Connector Panel
Chapter 3 Connecting computers and other devices Connector Connects to Notes Audio in (stereo 3.5 mm) VGA input (audio) Use this audio input with all analog video sources (VGA, YPbPr, and AV). See Connecting room computers and guest laptops on page 31 and Analog audio cables and connectors. - Page 52 Chapter 3 Connecting computers and other devices Connector Connects to Notes USB 3.1 Type-C USB Type-C input (video, See Connecting room computers audio, and touch) and guest laptops on page 31 and USB cables and connectors. NOTE The USB 3.1 Type-C connector can also provide 15 W of power to connected devices.
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Page 53: Chapter 4: Maintaining The Display
In most situations, you can put the display in Standby mode when not using it following the instructions in SMART Board GX series interactive displays user guide (smarttech.com/kb/171745). In some situations, such as when you transport the display or clean its screen, you need to turn the display off. -
Page 54: Cleaning And Maintaining The Display
Chapter 4 Maintaining the display 2. Flick the power switch (beside the AC power inlet) on the rear bottom of the panel to the OFF (O) position. SBID-GX165 SBID-GX175 and SBID-GX186 To turn the display on 1. Flick the power switch (beside the AC power inlet) on the rear bottom of the panel to the ON (I) position. -
Page 55: Cleaning The Screen
Chapter 4 Maintaining the display If you find an issue, contact a trained installer. Cleaning the screen Follow these instructions to clean the screen without damaging its anti-glare coating or other product components. CAUTION Do not use permanent or dry-erase markers on the screen. If dry-erase markers are used on the screen, remove the ink as soon as possible with a lint-free, non-abrasive cloth. -
Page 56: Maintaining Ventilation
If condensation appears under the screen after you turn on the display, select an active video source and leave the display on for 48 hours. If the condensation doesn’t dissipate, contact SMART Support if the display is still under warranty. -
Page 57: Removing And Transporting The Display
Do not move the display by connecting a rope or wire to the handles on the back. The display can fall and cause injury and product damage. IMPORTANT Follow the documentation included with any SMART or third-party mounting hardware. To remove the display 1. Turn off any connected computers. -
Page 58: Updating System Firmware
Chapter 4 Maintaining the display Updating system firmware The display checks for firmware updates automatically when its turned on, provided the display is connected to the internet and the Check for updates automatically setting is enabled (see System settings and Apps on page 77). The display notifies you when a firmware update is available. To make sure the network is configured properly for firmware updates, see Configuring network settings on page 26. - Page 59 Chapter 4 Maintaining the display NOTE Instructions for downloading and installing system firmware updates are provided on the firmware downloads page. smarttech.com/kb/171744...
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Page 60: Chapter 5: Troubleshooting The Display
This chapter explains how to resolve a variety of common issues with the display and the optional SMART OPS PC module. If the symptoms you’re encountering aren’t addressed below or the solutions don’t work, refer to the SMART knowledge base for additional troubleshooting information. -
Page 61: The Display Isn't Turning On
Symptom Troubleshooting steps An app is missing or not available. The app might not be included with the SMART Board GX series interactive display. See SMART Board GX series interactive displays user’s guide (smarttech.com/kb/171745). NOTE Apps that require Google Play Services (such as the Google Play store) cannot be used on the display. -
Page 62: The Display Is Turning Off When It Shouldn't
Chapter 5 Troubleshooting the display The display is turning off when it shouldn’t Symptom Troubleshooting steps The display turns off or enters Standby Check the power off timer setting to determine whether there’s an issue is with the mode when it shouldn’t. setting’s configuration. - Page 63 If it appears correctly, the issue is with the video input. Take a photograph of the screen and send it to SMART support. If SMART support determines that the issue is with the screen and the display is under warranty, you may be eligible for a replacement.
- Page 64 Be aware that if two or more displays are mounted side-by-side, there will be minor differences in colors across the displays. This issue is not unique to SMART products. If the screen is completely lacking one color or the color problems occur on the Home screen, provide a photo of the screen to SMART support.
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Page 65: There's No Sound Or There's A Problem With The Sound
Chapter 5 Troubleshooting the display There’s no sound or there’s a problem with the sound Symptom Troubleshooting steps There’s no sound. If you’re using an external audio system, make sure it is turned on. Use of an external audio system must also be enabled in display settings. See Image, audio, and menu setting on page 84. -
Page 66: Touch Isn't Working As Expected
SMART Product Drivers 12.17 SP1 or later are installed. For Mac computers with macOS Mojave, see How to resolve issues with installing and using SMART Learning Suite software on macOS Mojave. When viewing the image from a Restart the display. connected computer, the display See Turning the display on or off on page 53. -
Page 67: The Pens Aren't Working As Expected
Make sure you are using a SMART Board GX series interactive display pen. Make sure SMART Product Drivers 12.17 SP1 or later is installed on any connected computers. -
Page 68: The Smart Ops Pc Module Isn't Working As Expected
Symptom Troubleshooting steps The SMART OPS PC module isn’t See the SMART OPS PC modules user guide (smarttech.com/kb/171747). working as expected. Contacting your reseller for additional support If an issue you’re experiencing with the display persists or isn’t addressed in this chapter or the knowledge base, contact your authorized SMART reseller (smarttech.com/where) for support. - Page 69 Chapter 5 Troubleshooting the display Scan the QR code on the label to view the SMART Board GX series interactive display support pages on the SMART website. smarttech.com/kb/171744...
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Page 70: Chapter 6: Troubleshooting Tools And Apps
Resolving issues with EShare Resolving issues with iMirror Resolving issues with File Manager This appendix explains how to troubleshoot the SMART Board GX series display’s tools and apps. NOTE For hardware troubleshooting information, see SMART Board GX series interactive displays installation and maintenance guide (smarttech.com/kb/171744). -
Page 71: Resolving Issues With Browser
Troubleshooting tools and apps Issue Solutions The display can’t open a The Whiteboard app on SMART Board GX series interactive displays don’t support SMART Notebook file. SMART Notebook files. Use SMART Notebook software on the connected computer to open a SMART Notebook file. Resolving issues with Browser... -
Page 72: Resolving Issues With Imirror
Open the EShare app on your computer or device. Make sure the EShare app is installed on your device. See SMART Board GX series interactive displays user guide (smarttech.com/kb/171745). No sound is heard from your shared Make sure your device isn’t muted. -
Page 73: Resolving Issues With File Manager
Chapter 6 Troubleshooting tools and apps Resolving issues with File Manager Issue Solutions You can’t open files using File Make sure an app is installed on the display that supports the file type you’re trying to Manager. open. You can’t read from, or write to a Connect the drive to the USB port for the display. -
Page 74: Appendix A: Adjusting Display Settings
Appendix A Adjusting display settings Accessing the display’s settings Exiting the display’s settings Network settings Date, time, and language settings System settings and Apps Lock control Power settings About Accessing the display’s settings You can access the display’s settings by pressing the Settings button on the front control panel. -
Page 75: Exiting The Display's Settings
Appendix A Adjusting display settings Exiting the display’s settings Press the Home button on the front control panel. Network settings Option Values Function Notes Wi-Fi Wi-Fi switch Enable Enables or disables connecting to a Turn on Wi-Fi to discover networks. network wirelessly. -
Page 76: Date, Time, And Language Settings
Appendix A Adjusting display settings Option Values Function Notes Hotspot Hotspot switch Enable Enables or disables the display’s ability The display must be connected to an to provide a Wi-Fi hotspot. Ethernet network to provide a Wi-Fi Disable hotspot. NOTE The display’s Wi-Fi connection will be disabled when providing a Wi-Fi hotspot. -
Page 77: System Settings And Apps
Appendix A Adjusting display settings Option Values Function Notes Language Keyboard and input method [N/A] Enables you to choose which of the [N/A] installed keyboards and input methods are active. The Android AOSP keyboard is the default keyboard and the only pre-installed keyboard. - Page 78 The display must be connected to the internet to check for system software updates. Check the display’s network settings. To check the network settings for SMART Board GX series interactive displays, see Network settings on page 75. Apps App permissions [N/A]...
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Page 79: Lock Control
Disable internet. updating. Disable SMART apps from Enable Prevent the Whiteboard, Overlay, and The functionality of SMART apps Vote apps from connecting to the maybe reduced such as apps not connecting to the internet Disable internet. updating. -
Page 80: Power Settings
Appendix A Adjusting display settings Option Values Function Notes Enable Sets a timer to enable a dynamic [N/A] Intelligent screen saver screen saver designed to reduce the Disable risk of image burn-in. Toolbar Controls [N/A] Drop-down menu. [N/A] Side Toolbar Enable Enable or disable the gesture [N/A]... -
Page 81: About
Appendix A Adjusting display settings About Option Values Function Notes Device name [N/A] Displays the device name. [N/A] [N/A] Shows the display’s serial number. [N/A] Serial number Running memory [N/A] Shows how much RAM is installed in Close or un-install third party the display and how much is currently applications if available RAM gets too in use. -
Page 82: Appendix B: Adjusting Source, Image Mode, Audio Mode, And Menu Settings
Appendix B Adjusting source, image mode, audio mode, and menu settings Opening the display’s source, image mode, audio mode and menu settings Exiting the display’s source, image mode, audio mode, and menu settings Source settings Image, audio, and menu setting Opening the display’s source, image mode, audio mode and menu settings 1. -
Page 83: Source Settings
Appendix B Adjusting source, image mode, audio mode, and menu settings Source settings Option Values Function Notes All Source Select a connected computer or other Three dots ••• appear below inputs Select an input source device’s input source to view on the (USB Type-C, HDMI, HDMI 1, HDMI 2, display. -
Page 84: Image, Audio, And Menu Setting
Appendix B Adjusting source, image mode, audio mode, and menu settings Image, audio, and menu setting Access the Image mode, Voice mode, and Menu settings by tapping the icon in the lower right corner of the All Source or Source Setting menu screen. Use the icons to move through the menu pages. - Page 85 Appendix B Adjusting source, image mode, audio mode, and menu settings Option Values Function Notes Speakers Sets the display’s audio output source. Speakers is the default setting and Audio output enables audio output from the External device display’s built-in speakers. When External device is enabled, the display’s built-in speakers are disabled and audio out from the display’s Audio...
- Page 86 Appendix B Adjusting source, image mode, audio mode, and menu settings Option Values Function Notes 1920 × 1080 Sets the HDMI out resolution. Ensure the device that receives the HDMI OUT display’s HDMI out signal matches the 3840 × 2160 selected output resolution.
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Page 87: Appendix C: Managing The Display Using Rs-232
Appendix C Managing the display using RS-232 Enabling room control on the display Configuring the computer’s serial interface settings Commands and responses Power states Commands You can connect an RS-232 cable from a computer or a control system’s serial output to the display’s RS-232 in connector to remotely select video inputs, turn the display on or off, and get information about the display’s current settings, such as volume and power state. -
Page 88: Enabling Room Control On The Display
Managing the display using RS-232 SMART also offers SMART Remote Management cloud-based device-management software, which you can use to manage SMART Board interactive displays with iQ and devices running Windows, Chrome™ OS, Android™, and iOS operating systems. For more information, see SMART Remote Management. -
Page 89: Commands And Responses
Appendix C Managing the display using RS-232 5. Send a carriage return character (<CR>) to the display. An error message should appear. NOTE If no message appears, the serial interface isn’t configured correctly. Repeat steps 3 and 4. Commands and responses To access display information or to adjust display settings using the room control system, type commands and send a carriage return (<CR>) character or press ENTER, and then wait for a response from the display. - Page 90 Appendix C Managing the display using RS-232 In many terminal applications on a computer, you can use the BACKSPACE key when typing commands. Review each entry carefully before sending a command to the display. Don’t send another command until you receive a response. If there is no response, send a carriage return character (<CR>) to the display.
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Page 91: Power States
Appendix C Managing the display using RS-232 To increase or decrease the value of a setting Use this command to increase the volume in steps. This example increases the volume by 1 (repeat to increase further): k01sP201<CR> k01y<CR> > This example decreases the volume by 1 (repeat to decrease further): k01sP200<CR>... -
Page 92: Commands
Appendix C Managing the display using RS-232 Commands Function Set command Get command Response Power state k01sA00[Value]<CR> k01gi000<CR> Now [Value]<CR> Where [Value] is one of the Where [Value] is one of the following: following: 0 (standby) 1 (on) Standby Input k01sB0[Value]<CR>... - Page 93 Appendix C Managing the display using RS-232 Function Set command Get command Response Mute k01sQ[Value]<CR> k01gg000<CR> k01rg[Value]<CR> Where [Value] is one of the Where [Value] is one of the following: following: 0 (off) 000 (off) 1 (on) 001 (on) Number k01sT[Value]<CR>...
- Page 94 Appendix C Managing the display using RS-232 Function Set command Get command Response Mac address [N/A] k01gs000<CR> k01rs[Value]<CR> Where [Value] is one of the following with “XX” representing the six separate hexadecimal bytes for a MAC address (e.g. “XX:XX:XX:XX:XX:XX”): smarttech.com/kb/171744...
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Page 95: Appendix D: Enrolling The Display In Smart Remote Management
Enrolling the display in SMART Remote Management Your SMART Board GX has a built-in feature that enables you to enroll the display with your organization’s SMART Remote Management account. When you enroll one of these displays, you can use SMART Remote Management to centrally control features and settings for the display, such as:... -
Page 96: Appendix E: Hardware Environmental Compliance
Appendix E Hardware environmental compliance SMART Technologies supports global efforts to ensure that electronic equipment is manufactured, sold and disposed of in a safe and environmentally friendly manner. Waste Electrical and Electronic Equipment (WEEE) Electrical and electronic equipment and batteries contain substances that can be harmful to the environment and to human health. - Page 97 SMART TECHNOLOGIES smarttech.com/support smarttech.com/contactsupport smarttech.com/kb/171744...
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