SMART Board 7000R Series User Manual
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- Installation and maintenance manual (90 pages) ,
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Summary of Contents for SMART SMART Board 7000R Series
- Page 1 SMART Board® 7000R and 7000R Pro series interactive displays USER GUIDE SBID-7275R SBID-7286R SBID-7275R-P SBID-7286R-P SBID-7075R SBID-7086R SBID-7075R-P SBID-7086R-P IDR775-1 IDR786-1 Was this document helpful? smarttech.com/docfeedback/171539...
- Page 2 © 2019 SMART Technologies ULC. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language in any form by any means without the prior written consent of SMART Technologies ULC. Information in this manual is subject to change without notice and does not represent a commitment on the part of SMART.
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Page 3: Important Information
Important information NOTE Refer to the SMART Board 7000R and 7000R Pro series interactive displays installation and maintenance guide (smarttech.com/kb/171538) for important information about installing and maintaining the display. STABILITY HAZARD If not installed properly, this display may fall causing serious injury or death. To prevent injury, the display must be securely attached to the wall following the installation instructions. -
Page 4: Energy Star
Federal Communication Commission interference statement Supplier’s Declaration of Conformity 47 CFR § 2.1077 Compliance Information Unique Identifier: IDR775-1, IDR786-1, IDRMOD1, PR7-1 Responsible Party – U.S. Contact Information SMART Technologies Inc. 2401 4th Ave., 3rd Floor Seattle, WA 98121 compliance@smarttech.com smarttech.com/kb/171539... - Page 5 IMPORTANT INFORMATION The FCC and ISED registration numbers and warnings can be found through the Settings screen under the Regulatory tab. Regulatory Model: IDR775-1 Regulatory Model: IDR786-1 Regulatory Model: PR7-1 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1.
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Page 6: Innovation, Science And Economic Development Canada Statement
IMPORTANT INFORMATION Innovation, Science and Economic Development Canada statement The FCC and ISED registration numbers and warnings can be found through the Settings screen under the Regulatory tab. Regulatory Model: IDR775-1 Regulatory Model: IDR786-1 This device complies with ICES-003 of the Innovation, Science and Economic Development Canada Rules. Operation is subject to the following two conditions: 1. -
Page 7: Innovation, Science Et Développement Économique Déclaration Du Canada
EU declaration of conformity Hereby, SMART Technologies ULC declares that the radio equipment type Interactive WiFi Module IDRMOD-1 and the interactive pen PR7-1 are in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: smarttech.com/compliance... -
Page 8: Microsoft Statement Regarding Windows 10 Operating System
IMPORTANT INFORMATION Microsoft® statement regarding Windows® 10 operating system Windows 10 is automatically updated, which is always enabled. ISP fees may apply. Additional requirements may apply over time for updates. smarttech.com/kb/171539... -
Page 9: Table Of Contents
Using the Files Library Using kapp Whiteboard Using SMART Notebook Player Using Browser Using Screen Share Using screenshots Installing third-party apps Cleaning up the display Chapter 4: Connecting computers and other devices Installing and using SMART software Connecting room computers and guest laptops smarttech.com/kb/171539... - Page 10 Touch isn’t working as expected The pens and erasers aren’t working as expected iQ apps aren’t working as expected SMART software on connected computers isn’t working as expected The SMART OPS PC module isn’t working as expected Contacting your reseller for additional support viii smarttech.com/kb/171539...
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Page 11: Chapter 1: Welcome
This chapter introduces the SMART Board® 7000R and 7000R Pro series interactive displays. About this guide This guide explains how to use a SMART Board 7000R or 7000R Pro series interactive display. This guide is intended for people who use displays in their organizations. Other documentation and resources are available for those who install and maintain displays (see More information on page 9). -
Page 12: About The Display
CHAPTER 1 WELCOME About the display The SMART Board 7000R or 7000R Pro series interactive display is a powerful but easy-to-use collaboration tool that you can use to achieve better outcomes. The display includes an extensive set of features and components. -
Page 13: Writing, Drawing, And Erasing
CHAPTER 1 WELCOME Writing, drawing, and erasing The display comes with black, red, blue, and green pens, which you can use to write or draw on the screen. In addition to the pens, the display includes two erasers, which you can use to erase digital ink on the screen. With Object Awareness™, the display responds automatically to the tool or object you’re using, whether it’s a pen, finger, eraser, or palm. -
Page 14: Audio
For more information, see Chapter 4: Connecting computers and other devices on page 27. Accessory slot You can install an OPS-compatible device, such as a SMART OPS PC module, in the accessory slot. The PCM8 series of SMART OPS PC modules provides a complete Windows 10 Pro solution. -
Page 15: Convenience Panel
WELCOME NOTE Unlike with older SMART Board interactive displays, you don’t need to install an AM30, AM40, or AM50 appliance in the accessory slot to use the iQ experience on SMART Board 7000R and 7000R series displays. The iQ experience is embedded on these displays (see iQ experience on page 3). -
Page 16: Ambient Light Sensor
CHAPTER 1 WELCOME Ambient light sensor The ambient light sensor is located in the top-right corner of the display’s frame. The ambient light sensor detects the brightness of the room and adjusts the screen’s brightness accordingly. Remote control and IR sensor You can use the remote control to turn the display on and off, adjust display settings, and so on. -
Page 17: Identifying Your Specific Model
CHAPTER 1 WELCOME Identifying your specific model SMART offers different models of the SMART Board 7000R and 7000R Pro series interactive display: Model Frame style Screen size (approximate) SBID-7275R White 75" SBID-7286R White 86" SBID-7275R-P Black 75" SBID-7275R-PW White 75" SBID-7286R-P Black 86"... -
Page 18: Smart Ops Pc Module
Stands If you want to move the display from place to place, you can install it on a SMART mobile stand. Alternatively, if you are installing the display on a wall that cannot support the display’s full weight, you can install the display on a SMART floor stand. -
Page 19: More Information
WELCOME More information In addition to this guide, SMART provides other documents for the display in the Support section of the SMART website (smarttech.com/support). Scan the QR code on the cover of this guide to view links to SMART Board 7000R and 7000R Pro series interactive display documents and other support resources. -
Page 21: Chapter 2: Using Basic Features
Using the pens and erasers Pairing the pens with the display Writing and drawing in digital ink Using the SMART Ink dynamic (floating) toolbar Changing a pen’s default color, thickness, and other properties Determining a pen’s status Erasing digital ink... -
Page 22: Using The Home Button
For information about turning off the display, see the SMART Board 7000R and 7000R Pro series interactive displays installation and maintenance guide (smarttech.com/kb/171538). -
Page 23: Using The Convenience Panel
CHAPTER 2 USING BASIC FEATURES Using the convenience panel The convenience panel contains buttons for turning the display on and off, controlling the volume, freezing and unfreezing the screen, and showing and hiding a screen shade. It also includes connectors for USB peripherals and a computer or other input source. Name Procedure Power... -
Page 24: Using The Remote Control
CHAPTER 2 USING BASIC FEATURES NOTE The Power button indicates the display’s status: Power button Display status Not receiving power Amber Standby mode White Normal operating mode Using the remote control The display comes with one of two infrared remote control models. These models are similar, except one has an additional share screen button. - Page 25 CHAPTER 2 USING BASIC FEATURES The image and table below list the functions available for the remote control. Name Procedure Power Press to wake the display or put it back to sleep (see Waking up the display and putting it back to sleep on page 11). Press and hold for four seconds to turn off the display.
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Page 26: Using Touch
CHAPTER 2 USING BASIC FEATURES Name Procedure Settings Open iQ Settings. Hide screen contents behind a screen shade (see Showing Screen shade and hiding the screen shade on page 22). Freeze and unfreeze the screen (see page 21). Freeze frame Volume increase Increase the volume (see Adjusting the volume on page 21). - Page 27 CHAPTER 2 USING BASIC FEATURES Pan (one finger) Pan (two fingers) / scroll Pinch to zoom in / scale (enlarge) Pinch to zoom out / scale (reduce) Rotate Flick Erase with palm Erase with fist smarttech.com/kb/171539...
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Page 28: Using The Pens And Erasers
SMART Board 7000R and 7000R Pro series interactive displays (see smarttech.com/kb/171230). If you previously paired a pen with a SMART Board 7000R or 7000R Pro series interactive display, you must pair it with another display to use it with that display. -
Page 29: Using The Smart Ink Dynamic (Floating) Toolbar
Using presentation tools, such as Spotlight, Magnifier, and Screen Shade Changing a pen’s default color, thickness, and other properties You can change a pen’s color, thickness, and other properties temporarily using the SMART Ink dynamic (floating) toolbar when you’re viewing a connected computer’s input. However, when you return the pen to its holder, the pen returns to its default color, thickness, and other properties. -
Page 30: Determining A Pen's Status
CHAPTER 2 USING BASIC FEATURES Determining a pen’s status When you first turn on the display or pick up a pen from the magnetic holder, the pen’s light turns on to indicate the pen’s status: Light Pen status Action Solid green The pen is charging slowly Pick up the pen and use it to write on the and can be used for at least... -
Page 31: Adjusting The Volume
CHAPTER 2 USING BASIC FEATURES Adjusting the volume Use the buttons on the convenience panel or the remote control to mute the display’s volume or turn it up or down. NOTE See There’s no sound or there’s a problem with the sound on page 42 if you encounter issues with the display’s sound. -
Page 32: Showing And Hiding The Screen Shade
CHAPTER 2 USING BASIC FEATURES You can write or draw over the screen while it is frozen (see Writing and drawing in digital ink on page 18). If the iQ experience is enabled, you can then save the screenshot of your writing or drawing to the Files Library (see Using the iQ experience Files Library). -
Page 33: Chapter 3: Using The Iq Apps
IT administrator to make sure the network and display have been properly configured. Using the Apps Library The Apps Library contains the Browser, SMART Notebook Player, and kapp Whiteboard apps. You can also add apps from the web and SMART’s app store or install third-party apps. smarttech.com/kb/171539... -
Page 34: Using The Files Library
Library. Using the Files Library The Files Library contains kapp Whiteboard sessions, whiteboards, SMART Notebook files that have been shared with the display, PDFs, and screenshots. If a USB drive is connected to the display, the files on the USB drive are also available in the Files Library. Although these files can be viewed on the display, they are not saved on the display. -
Page 35: Using Smart Notebook Player
Using SMART Notebook Player Use SMART Notebook Player to open, view, and interact with SMART Notebook software files. Notebook Player makes it easy to present SMART Notebook files and play SMART lab™ activities on the display. SMART Notebook Player is also the default whiteboard for education models. -
Page 36: Installing Third-Party Apps
CHAPTER 3 USING THE IQ APPS Installing third-party apps You can install third-party apps from the Google Play Store using SMART Remote Management. To learn more about installing third-party apps, see Deploying third-party apps on your display. Cleaning up the display After you’ve finished using the display, tap Clean Up... -
Page 37: Chapter 4: Connecting Computers And Other Devices
The display comes with the following software, which you can install on connected computers: Software Description Licensing details SMART Learning Suite A suite of desktop and online software 1-year subscription that combines lesson delivery, activities, assessments, and collaborative workspaces and includes SMART Notebook software and... -
Page 38: Downloading And Installing Smart Software
Assure supporting, controlling, and securing the warranty term display and your other devices You can purchase additional licenses or subscriptions to SMART software to install on other computers. Contact your authorized SMART reseller (smarttech.com/where) for information about purchasing SMART software. -
Page 39: Connecting Room Computers And Guest Laptops
CHAPTER 4 CONNECTING COMPUTERS AND OTHER DEVICES Using SMART software For information about using SMART software, see the following pages in the Support section of the SMART website: SMART Notebook SMART Learning Suite Online SMART Learning Suite SMART TeamWorks SMART Meeting Pro SMART Product Drivers... - Page 40 CHAPTER 4 CONNECTING COMPUTERS AND OTHER DEVICES The following are the locations of the connectors and the connector and cable information for the display’s input sources: USB Type-C Connector Standard Connection type Cable USB Type-C USB 3.1 Video/audio/touch USB Type-C HDMI 1 Connector Standard...
- Page 41 CHAPTER 4 CONNECTING COMPUTERS AND OTHER DEVICES HDMI 2 Connector Standard Connection type Cable HDMI 2 HDMI 2.0 Video/audio HDMI Touch 1 (USB Type-B) Up to USB 3.0 Touch USB 2.0/USB 3.0 HDMI 3 Connector Standard Connection type Cable HDMI 3 HDMI 2.0 Video/audio HDMI Touch 2 (USB Type-B) Up to USB 3.0 Touch USB 2.0/USB 3.0...
- Page 42 CHAPTER 4 CONNECTING COMPUTERS AND OTHER DEVICES HDMI 4 Connector Standard Connection type Cable HDMI 4 HDMI 2.0 Video/audio HDMI Convenience panel Up to USB 3.0 Touch USB 2.0/USB 3.0 USB Type-B Connector Standard Connection type Cable Video Audio In (Stereo 3.5 mm) Stereo 3.5 mm Audio Stereo 3.5 mm Touch 2 (USB Type-B)
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Page 43: Viewing A Connected Computer's Input
CHAPTER 4 CONNECTING COMPUTERS AND OTHER DEVICES Viewing a connected computer’s input Use the Input app to view a connected computer’s input on the display. To view a connected computer’s input 1. Connect the computer to the display. 2. Do one of the following: If iQ is enabled If iQ is disabled Tap the Home button... -
Page 44: Using Recommended Cables
1920 × 1080 60 Hz If possible, set any connected computers to these resolutions and refresh rates. See the connected computers’ operating system documentation for instructions. Using recommended cables SMART recommends the following varieties of cable: Cable type Maximum length Recommendation HDMI 23' (7 m) -
Page 45: Sharing Usb Type-B Receptacles
If you have problems with such a cable or an extender of any type, test the connection with a shorter cable before contacting SMART Support. Using cables that exceed these maximum lengths may produce unexpected results, degraded picture quality or degraded USB connectivity. -
Page 46: Connecting A Smart Ops Pc Module
Do not install the OPS PC module or remove it from the accessory slot while the display is turned You can install the SMART software that is included with the display on the OPS PC module. For more information about installing software, see Installing and using SMART software on page 27. -
Page 47: Connecting Usb Drives, Peripherals, And Other Devices
3.0 Type-A receptacles on the connector panel. You can connect USB drives, peripherals (such as keyboards), and other devices to these connectors and use the devices with the iQ experience, connected computers, and devices installed in the accessory slot (such as the SMART OPS PC module). - Page 48 (SuperSpeed) (SuperSpeed) NOTE If a SMART OPS PC module is installed in the accessory slot, you can connect USB drives, peripherals, and other devices to the USB 2.0 Type-A, USB 3.0 Type-B, and USB Type-C receptacles on the OPS PC module to access those devices from the OPS PC module input.
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Page 49: Chapter 5: Troubleshooting
The SMART OPS PC module isn’t working as expected Contacting your reseller for additional support This chapter explains how to resolve a variety of common issues with the display and SMART OPS PC module (if installed). If the symptoms you’re encountering aren’t covered below or the solutions to the symptoms don’t work, refer to the SMART knowledge base for additional troubleshooting... -
Page 50: The Display Is Turning On When It Shouldn't
CHAPTER 5 TROUBLESHOOTING Symptom Troubleshooting steps The power light is lit, but the screen Make sure nothing is blocking the proximity sensors so that they can detect is blank. people in the room and either turn on the display or place the display in Ready mode. - Page 51 Home screen. If it appears correctly, the issue is with the video input. Take a photograph of the screen and send it to SMART support. If SMART support determines that the issue is with the screen and the display is under warranty, you may be eligible for a replacement.
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Page 52: There's No Sound Or There's A Problem With The Sound
Connecting an audio cable to the display’s stereo 3.5 mm out connector disables the internal speakers. If you’re using the display’s S/PDIF out connector to connect a sound bar or receiver for external speakers, see the SMART Board 7000R or 7000R Pro series interactive displays installation and maintenance guide (smarttech.com/kb/171538). -
Page 53: Touch Isn't Working As Expected
On Mac computers, open System Information and make sure there are no error messages in the display’s row. For Mac computers with macOS Mojave, see How to resolve issues with installing and using SMART Learning Suite software on macOS Mojave. The display responds to touch Restart the display. -
Page 54: Iq Apps Aren't Working As Expected
You’re experiencing other issues Use only SMART Board 7000R or 7000R Pro series interactive display pens with with the pens. the display. Pens from other interactive displays aren’t compatible. Return the pen to its magnetic holder to calibrate it. -
Page 55: The Smart Ops Pc Module Isn't Working As Expected
Press and hold the power button on the OPS PC module. b. Wait two minutes. c. Press the power button to turn on the OPS PC module. If restarting the OPS PC module doesn’t resolve the issue, contact SMART support. There is an issue with Bluetooth. - Page 56 Scan the QR code on the label to view the SMART Board 7000R or 7000R Pro series interactive display support pages on the SMART website. You can also find the serial number in the iQ settings. Refer to the SMART Board 7000R and 7000R Pro series interactive displays installation and maintenance guide (smarttech.com/kb/171538) for more information.
- Page 58 SMART TECHNOLOGIES smarttech.com/support smarttech.com/contactsupport smarttech.com/kb/171539...
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