2-socket, 2u rack system for demanding
environments, provides ideal balance
between storage, i/o and application
acceleration with superior configuration
flexibility (80 pages)
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Dell EMC PowerEdge R7525 Installation and Service Manual Regulatory Model: E68S Regulatory Type: E68S001 July 2020 Rev. A03...
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Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
Contents Chapter 1: About this document....................7 Chapter 2: System overview......................8 Front view of the system..............................8 Left control panel view..............................11 Right control panel view............................. 12 Rear view of the system..............................13 Inside the system ................................16 Locating the Express Service Code and Service Tag....................17 System information label..............................
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Removing the GPU air shroud..........................39 Installing the GPU air shroud............................ 40 Removing the GPU air shroud top cover....................... 41 Installing the GPU air shroud top cover.........................42 Cooling fan..................................43 Removing the cooling fan cage assembly ......................43 Installing the cooling fan cage assembly........................44 Removing a cooling fan..............................45 Installing a cooling fan..............................
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Removing a GPU................................ 123 Installing a GPU................................126 Optional serial COM port............................... 128 Removing the serial COM port..........................128 Installing the serial COM port..........................130 Optional IDSDM module..............................131 Removing the IDSDM module..........................131 Installing the IDSDM module........................... 132 MicroSD card..................................133 Removing the MicroSD card...........................
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Dell Embedded System Diagnostics........................182 Chapter 8: Getting help......................184 Recycling or End-of-Life service information......................184 Contacting Dell.................................184 Accessing system information by using QRL......................184 Quick Resource Locator for PowerEdge R7525 system..................185 Receiving automated support with SupportAssist ....................185 Chapter 9: Documentation resources..................186 Contents...
About this document This document provides an overview about the system, information about installing and replacing components, technical specifications, diagnostic tools, and guidelines to be followed while installing certain components. About this document...
System overview The PowerEdge R7525 system is a dual socket, 2U rack server that supports: ● Two AMD EPYC 7002 series processors ● 32 DIMM slots ● Two redundant AC or DC power supply units ● Up to 12 x 3.5-inch, 8 x 3.5-inch, or 24 x 2.5-inch, 16 x 2.5-inch, 8 x 2.5-inch, or 2 x 2.5-inch (rear), SAS, SATA, or NVMe drives.
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Figure 2. Front view of the 16 x 2.5-inch drive system Figure 3. Front view of the 8 x 2.5-inch drive system Figure 4. Front view of the 12 x 3.5-inch drive system Table 1. Features available on the front of the system Item Ports, panels, and Icon...
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Table 1. Features available on the front of the system (continued) Item Ports, panels, and Icon Description slots diagnostic and error information that can be used in troubleshooting the system. For more information, see the iDRAC User's Guide available at https://www.dell.com/ idracmanuals Drive...
Table 2. Features available on the front of the system (continued) Item Ports, panels, and Icon Description slots Drive Enables you to install drives that are supported on your system. For more information about drives, see the www.dell.com/ poweredgemanuals section. Right control panel Contains the power button, USB port, iDRAC Direct micro port, and the iDRAC Direct status LED.
Table 3. Left control panel (continued) Item Indicator, button, or Icon Description connector You can access system inventory, Dell Lifecycle Controller logs or system logs, system health status, and also configure iDRAC, BIOS, and networking parameters. You can also launch the virtual Keyboard, Video, and Mouse (KVM) viewer and virtual Kernel-based Virtual Machine (KVM), on a supported mobile device.
Table 4. Right control panel (continued) Item Indicator or button Icon Description Power button Indicates if the system is powered on or off. Press the power button to manually power on or off the system. NOTE: Press the power button to gracefully shut down the ACPI-compliant operating system.
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Table 5. Rear view of the system (continued) Item Ports, panels, or slots Icon Description iDRAC dedicated port Enables you to remotely access iDRAC. For more information, see the iDRAC User's Guide at www.dell.com/poweredgemanuals System identification Press the system ID button: button ●...
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Table 6. Rear view of the system with 2 x 2.5-inch rear drive module (continued) Item Ports, panels, or slots Icon Description PCIe expansion card riser The expansion card riser enables you to connect PCI Express 4 (slot 7 and slot 8) expansion cards.
Inside the system Figure 11. Inside the system 1. Handle 2. Riser 1 blank 3. Power supply unit (PSU 1) 4. BOSS S2 card slot 5. Riser 2 6. Heat sink for processor 1 7. Memory DIMM socket for processor 1 (E,F,G,H) 8.
Figure 12. Inside the system with full length risers 1. Cooling fan cage assembly 2. Cooling fan 3. GPU air shroud 4. GPU air shroud top cover 5. Riser 3 6. Riser 4 7. Handle 8. Riser 1 9. Drive backplane 10.
The Mini Enterprise Service Tag (MEST) label is located on the rear of the system that includes Service Tag (ST), Express Service Code (Exp Svc Code), and Manufacture Date (Mfg. Date). The Exp Svc Code is used by Dell EMC to route support calls to the appropriate personnel.
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Figure 14. Service information System overview...
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Figure 15. Memory information and system board connectors Figure 16. LED behavior, configuration and layout, express service tag for 2.5-inch HDD system System overview...
Figure 17. LED behavior, configuration and layout, express service tag for 3.5-inch HDD system Rail sizing and rack compatibility matrix For specific information about the rail solutions compatible with your system, see the Dell EMC Enterprise Systems Rail Sizing and Rack Compatibility Matrix available at https://i.dell.com/sites/csdocuments/Business_solutions_engineering-...
Initial system setup and configuration This section describes the tasks for initial setup and configuration of the Dell EMC system. The sections provide general steps that you must complete to set up the system and the reference guides for detailed information.
Table 7. Interfaces to set up iDRAC IP address (continued) Interface Documentation links OpenManage Deployment Toolkit OpenManage Deployment Toolkit User’s Guide at www.dell.com/openmanagemanuals > OpenManage Deployment Toolkit. Lifecycle Controller Lifecycle Controller User’s Guide at https://www.dell.com/ idracmanuals or for system-specific Lifecycle Controller User’s Guide, go to https://www.dell.com/poweredgemanuals >...
NOTE: For more information about Installation and How-to videos for supported operating systems on PowerEdge system see, Supported Operating Systems for Dell EMC PowerEdge systems. Options to download firmware You can download firmware from Dell support site. For information, see the Downloading drivers and firmware section.
Ensure that you clear the web browser cache before downloading the drivers and firmware. Steps 1. Go to www.dell.com/support/drivers. 2. Enter the Service Tag of the system in the Enter a Dell Service Tag, Dell EMC Product ID or Model field, and then press Enter. NOTE: If you do not have the Service Tag, select Detect PC to automatically detect the Service Tag, or click Browse all products, and navigate to your product.
Installing and removing system components Topics: • Safety instructions • Before working inside your system • After working inside your system • Recommended tools • Optional front bezel • System cover • Drive backplane cover • Control panel • Air shroud •...
NOTE: It is recommended that you always use an antistatic mat and antistatic strap while working on components inside the system. NOTE: While replacing the hot swappable PSU, after next server boot; the new PSU automatically updates to the same firmware and configuration of the replaced one.
Optional front bezel Removing the front bezel The procedure to remove the front bezel with and without the LCD panel is the same. Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 26. 2. Keep the bezel key handy. NOTE: The bezel key is part of the LCD bezel package.
NOTE: The bezel key is part of the LCD bezel package. Steps 1. Align and insert the tabs on the bezel into the slots on the system. 2. Press the bezel until the release button clicks in place. 3. Lock the bezel. Figure 19.
Figure 20. Removing the system cover Next steps Replace the system cover. Installing the system cover Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 26. 2. Follow the procedure listed in Before working inside your system on page 27.
Figure 21. Installing the system cover Next steps 1. Follow the procedure listed in After working inside your system on page 27. Drive backplane cover Removing the drive backplane cover Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 26.
Figure 22. Removing the drive backplane cover Next steps Replace the drive backplane cover. Installing the drive backplane cover Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 26. Steps 1. Align the drive backplane cover with the guide slots on the system. 2.
Figure 23. Installing the drive backplane cover Next steps 1. Follow the procedure listed in After working inside your system on page 27. Control panel Removing the right control panel Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 26.
Figure 24. Removing the right control panel Next steps Replace the right control panel. Installing the right control panel Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 26. 2. Follow the procedure listed in Before working inside your system on page 27.
NOTE: The numbers on the image do not depict the exact steps. The numbers are for representation of sequence. Figure 25. Installing the right control panel Next steps Install the side wall bracket. Install the cooling fan assembly. Install the drive backplane cover.
Steps 1. Disconnect the control panel cable from the connector on the system board. 2. Using the Phillips #1 screwdriver, remove the screws that secure the left control panel and the left control panels cable cover to the system. 3. Hold the left control panel cable, and slide the left control panel out of the system. NOTE: Observe the routing of the cable as you remove the right control panel from the system.
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4. Using the Phillips #1 screwdriver, tighten the screws to secure the left control panel and the left control panel cable cover to the system. NOTE: The numbers on the image do not depict the exact steps. The numbers are for representation of sequence. Figure 27.
Air shroud Removing the air shroud Prerequisites CAUTION: Never operate your system with the air shroud removed. The system may get overheated quickly, resulting in shutdown of the system and loss of data. 1. Follow the safety guidelines listed in the Safety instructions on page 26.
2. Lower the air shroud into the system until it is firmly seated. Figure 29. Installing the air shroud Next steps 1. Follow the procedure listed in After working inside your system on page 27. Removing the GPU air shroud Prerequisites CAUTION: Never operate your system with the air shroud removed.
Figure 30. Removing the GPU air shroud Next steps Replace the air shroud. Installing the GPU air shroud Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 26. 2. Follow the procedure listed in Before working inside your system on page 27.
Figure 31. Installing the GPU air shroud Next steps 1. Follow the procedure listed in After working inside your system on page 27. Removing the GPU air shroud top cover Prerequisites CAUTION: Never operate your system with the air shroud removed. The system may get overheated quickly, resulting in shutdown of the system and loss of data.
Figure 32. Removing the GPU air shroud top cover Next steps Replace the GPU air shroud top cover. Installing the GPU air shroud top cover Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 26. 2. Follow the procedure listed in Before working inside your system on page 27.
Figure 33. Installing the GPU air shroud top cover Next steps 1. Follow the procedure listed in After working inside your system on page 27. Cooling fan Removing the cooling fan cage assembly Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 26.
Figure 34. Removing the cooling fan cage assembly Next steps Install the cooling fan cage assembly. Installing the cooling fan cage assembly Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 26. CAUTION: Ensure that the cables inside the system are correctly installed and retained by the cable retention bracket before installing the cooling fan cage assembly.
Figure 35. Installing the cooling fan cage assembly Next steps 1. If removed, install the air shroud. 2. Follow the procedure listed in After working inside your system on page 27. Removing a cooling fan Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 26.
Figure 36. Removing a cooling fan Next steps Replace a cooling fan. Installing a cooling fan Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 26. 2. Follow the procedure listed in Before working inside your system on page 27.
Figure 37. Installing a cooling fan Next steps 1. If removed, install the air shroud. 2. Follow the procedure listed in After working inside your system on page 27. Side wall bracket Removing the side wall bracket Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 26.
Figure 38. Removing the side wall bracket Next steps Replace the side wall bracket. Installing the side wall bracket Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 26. 2. Follow the procedure listed in the Before working inside your system on page 27.
Figure 39. Installing the side wall bracket Next steps Replace the cooling fan assembly. 2. If removed, install the air shroud. Install the backplane cover. 4. If installed, install the front bezel. 5. Follow the procedure listed in the After working inside your system on page 27.
Figure 40. Removing a drive blank Next steps Replace the drive blank. Installing a drive blank Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 26. 2. If installed, remove the front bezel. Steps Insert the drive blank into the drive slot until the release button clicks into place. Figure 41.
CAUTION: Before attempting to remove or install a drive while the system is running, see the documentation for the storage controller card to ensure that the host adapter is configured correctly to support drive removal and insertion. CAUTION: To prevent data loss, ensure that your operating system supports drive installation. For more information about the drives installation or uninstallation requirements, see the operating system's user guide.
NOTE: Ensure that the drive carrier's release handle is in the open position before inserting the carrier into the slot. 1. Follow the safety guidelines listed in the Safety instructions on page 26. 2. If installed, remove the front bezel. 3.
2. Lift the drive out of the drive carrier. Figure 44. Removing the drive from the drive carrier Next steps Install the drive into the drive carrier. Installing the drive into the drive carrier Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 26.
System Supported hard drives options 3.5-inch (x8) SAS, SATA backplane 3.5-inch (x12) SAS or SATA backplane PowerEdge R7525 2.5-inch (x8) SAS, SATA or NVMe backplane 2.5-inch (x16) SAS or SATA backplane 2.5-inch (x24) NVMe backplane Installing and removing system components...
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Figure 46. 8 x 2.5-inch drive backplane 1. BP_PWR_CTRL 2. BP_DST_SA1 (PERC to backplane) 3. DST_PA1 (PCIe/NVMe connector) 4. DST_PB1 (PCIe/NVMe connector) 5. DST_PA2 (PCIe/NVMe connector) 6. BP_PWR_1 (backplane power and signal cable to system board) 7. DST_PB2 (PCIe/NVMe connector) Figure 47.
Figure 49. 16 x 2.5-inch drive backplane 1. BP_DST_SB1 (backplane to front PERC) 2. BP_PWR_1 (backplane power and signal cable to system board) 3. BP_PWR_CTRL (front PERC power and control signal) 4. BP_DST_SA1 (backplane to front PERC) Figure 50. 24 x 2.5-inch drive backplane 1.
Steps 1. Press the blue release tabs to disengage the drive backplane from the hooks on the system. 2. Lift and pull the drive backplane out of the system. NOTE: To avoid damaging the backplane, ensure that you move the control panel cables from the cable routing clips before removing the backplane.
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2. Insert the backplane into the guides and lower the backplane until the blue release tabs clicks into place. 3. Route the cables properly through the cable guide and connect the cables to the connector on the system board. Figure 52. Installing the drive backplane Next steps Install the cooling fan cage assembly.
Figure 63. 8 x 2.5-inch with NVMe and GPUs Rear drive cage Removing the rear drive cage Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 26. 2. Follow the procedure listed in the Before working inside your system on page 27.
Figure 64. Removing the rear drive cage Next steps Replace the rear drive cage. Installing the rear drive cage Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 26. 2. Follow the procedure listed in Before working inside your system on page 27.
Figure 65. Installing the rear drive cage Next steps 1. Replace the expansion card riser, if needed. 2. Connect all the cables to the rear drive cage. Install all the drives. 4. Follow the procedure listed in After working inside your system on page 27.
Figure 66. Removing the front mounting front PERC module Next steps Replace the front mounting front PERC module. Installing the front mounting front PERC module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 26. 2. Follow the procedure listed in Before working inside your system on page 27.
Figure 67. Installing the front mounting front PERC module Next steps 1. Reconnect all the required cables. 2. If removed, install the air shroud. Install the drive backplane cover. 4. Follow the procedure listed in After working inside your system on page 27.
Figure 68. Removing the rear mounting front PERC module Next steps Replace the rear mounting front PERC module. Installing the rear mounting front PERC module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 26. 2. Follow the procedure listed in Before working inside your system on page 27.
System memory System memory guidelines The PowerEdge R7525 system supports DDR4 registered DIMMs (RDIMMs) and Load Reduced DIMM (LRDIMMs). System memory holds the instructions that are started by the processor. Your system memory is organized into eight channels per processor (two memory sockets per channel),16 memory sockets per processor and 32 memory sockets per system.
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Figure 70. Memory channels Memory channels are organized as follows: Table 12. Memory channels Processor Channel Channel Channel C Channel D Channel E Channel F Channel G Channel H Processor 1 Slots A6 Slots A5 Slots A2 Slots A1 and Slots A8 and Slots A7 Slots A4 and...
General memory module installation guidelines To ensure optimal performance of your system, observe the following general guidelines when configuring your system memory. If your system's memory configurations fail to observe these guidelines, your system might not boot, stop responding during memory configuration, or operate with reduced memory.
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● The BIOS Setup menu presents the applicable NPSx options based on the underlying model number. A change to the current NPSx is communicated to pre-BIOS firmware to take effect on the next boot. The default NPS setting is 1. ●...
Table 16. Optimal NPS configuration (continued) Number of DIMMs per processor ● Recommended NPS setting is marked by X that indicate optimal performance. ● NPS0 is only available for dual processor systems and is the preferred setting. ● The NPS setting that are blank are functional. However, indicate non-optimal performance. ●...
2. Follow the procedure listed in the Before working inside your system on page 27. 3. If installed, remove the air shroud. WARNING: The memory modules are hot to touch for some time after the system has been powered off. Allow the memory modules to cool before handling them.
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3. Align the edge connector of the memory module with the alignment key of the memory module socket, and insert the memory module in the socket. NOTE: Ensure the memory socket ejectors are fully open. NOTE: The memory module socket has an alignment key that enables you to install the memory module in the socket in only one orientation.
Processor and heat sink Removing a heat sink Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 26. 2. Follow the procedure listed in the Before working inside your system on page 27. 3. If installed, remove the air shroud.
Removing the processor Prerequisites WARNING: The heat sink may be hot to touch for some time after the system has been powered off. Allow the heat sink to cool before removing it. 1. Follow the safety guidelines listed in the Safety instructions on page 26.
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Figure 75. Lifting the rail frame 3. Holding the blue tab on the processor tray, slide the tray out of the rail frame. Figure 76. Removing the processor tray Next steps Replace the processor. Installing and removing system components...
Installing the processor Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 26. 2. Follow the procedure listed in Before working inside your system on page 27. Remove the heat sink. Steps 1. Holding the blue tab on the processor tray, slide the tray into the processor socket rail frame until firmly seated. Figure 77.
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Figure 78. Closing the rail frame 3. Secure the force plate to the processor socket base by tightening the screws in the sequence 1, 2, and 3. When all three screws are fully threaded, the socket is then actuated. The three screws are tightened to a torque value of 12.0 ± 1.2 lbf-in. NOTE: The screw numbers are marked on the force plate.
Next steps Install the heat sink. 2. Follow the procedure listed in After working inside your system on page 27. Installing the heat sink Prerequisites Never uninstall the heat sink from a processor unless you intend to replace the processor or system board. The heat sink is necessary to maintain proper thermal conditions.
A system event entry is logged in the iDRAC Lifecycle Controller if an expansion card riser is not supported or missing. It does not prevent your system from turning on. However, if a F1/F2 pause occurs with an error message, see Troubleshooting expansion cards section in the Dell EMC PowerEdge Servers Troubleshooting Guide at www.dell.com/ poweredgemanuals.
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NOTE: The numbers on the image do not depict the exact steps. The numbers are for representation of sequence. Figure 82. Removing the expansion card riser (Riser 1) 2. For Riser 2, press the blue button on the riser, and holding the touch points lift the expansion card riser from the riser connector on the system board.
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Figure 84. Removing the expansion card riser (Riser 3) 4. For Riser 4, loosen the captive screw on the riser, and then press the blue release tab on the riser, and holding the touch point lift the expansion card riser from the riser connector on the system board. Figure 85.
Next steps Replace the expansion card riser. Installing the expansion card risers Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 26. 2. Follow the procedure listed in Before working inside your system on page 27. 3.
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Figure 87. Installing the expansion card riser (Riser 2) Figure 88. Installing the expansion card riser (Riser 3) Installing and removing system components...
Figure 89. Installing the expansion card riser (Riser 4) Next steps 1. If required, re-connect the cables to the expansion card. 2. Follow the procedure listed in After working inside your system on page 27. 3. Install any device drivers required for the card as described in the documentation for the card. Removing expansion card from the expansion card riser Prerequisites 1.
Figure 90. Removing expansion card from the expansion card riser 4. If the expansion card is not going to be replaced, install a filler bracket and close the card retention latch. Figure 91. Installing the filler bracket Next steps 1. If applicable, install an expansion card into the expansion card riser.
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2. If installed, remove the filler bracket. NOTE: Store the filler bracket for future use. Filler brackets must be installed in empty expansion card slots to maintain Federal Communications Commission (FCC) certification of the system. The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system.
Removing the full length expansion card risers Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 26. 2. Follow the procedure listed in the Before working inside your system on page 27. Remove the GPU air shroud top cover.
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Figure 95. Removing the expansion card riser (Riser 3A) 3. To remove expansion card Riser 4A: a. Disconnect the GPU power cable from the system board. b. Loosen the captive screw. c. Press the blue release tab and holding the edges lift the expansion card riser from the riser connector on the system board.
Next steps Replace the full length expansion card riser. Installing the full length expansion card risers Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 26. 2. Follow the procedure listed in Before working inside your system on page 27.
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Figure 98. Installing the expansion card riser (Riser 3A) 2. To install the full length expansion card Riser 4A: a. Holding the edges or the touch points, align the holes on the expansion card riser with the guides on the system board. b.
Next steps 1. If removed, install the GPU air shroud Install the GPU air shroud top cover. 3. Follow the procedure listed in After working inside your system on page 27. 4. Install any device drivers required for the card as described in the documentation for the card. Removing a GPU Prerequisites 1.
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NOTE: The numbers on the image do not depict the exact steps. The numbers are for representation of sequence. Figure 101. Removing GPU 1 3. To remove the GPU from Riser 3 and 4: a. Slide the expansion card latch on the riser. b.
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Figure 102. Removing GPU 3 and 4 4. If you are removing the GPU permanently, install a filler bracket. NOTE: You must install a filler bracket over an empty expansion card slot to maintain Federal Communications Commission (FCC) certification of the system. The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system.
Figure 103. Installing the metal filler bracket Next steps Replace the GPU. Installing a GPU Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 26. 2. Follow the procedure listed in Before working inside your system on page 27.
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Figure 104. Installing GPU on Riser 1 2. To install the GPU on Riser 3 and 4: a. Align the connector on the GPU with the connector on the riser. b. Insert the GPU into the riser until it is fully seated. c.
Figure 105. Installing GPU on Riser 3 and Riser 4 Next steps 1. If removed, install the GPU air shroud Install the GPU air shroud top cover. Install the full length expansion card riser. 4. Follow the procedure listed in After working inside your system on page 27.
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Figure 106. Removing the Serial COM port 2. Disconnect the serial COM port cable from the serial port. Figure 107. Removing the Serial COM port Next steps Replace the serial COM port. Installing and removing system components...
Installing the serial COM port Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 26. 2. Follow the procedure listed in Before working inside your system on page 27. Remove expansion card riser. 4. Disconnect the serial COM port cable from the connector on the rear I/O board. Steps 1.
Figure 109. Installing the Serial COM port Next steps 1. Reconnect the serial COM port cable to the connector on the rear I/O board. Install the expansion card riser. 3. Follow the procedure listed in After working inside your system on page 27.
Figure 110. Removing the IDSDM module Next steps Replace the IDSDM module. Installing the IDSDM module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 26. 2. Follow the procedure listed in Before working inside your system on page 27.
Figure 111. Installing the IDSDM module Next steps Install the MicroSD cards. NOTE: Reinstall the Micro-SD cards into the same slots based on the labels you had marked on the cards during removal. 2. Follow the procedure listed in After working inside your system on page 27.
Figure 112. Removing the MicroSD card Next steps Replace the MicroSD cards. Installing the MicroSD card Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 26. 2. Follow the procedure listed in Before working inside your system on page 27.
Figure 113. Installing the MicroSD card Next steps Install the IDSDM module. 2. Follow the procedure listed in After working inside your system on page 27. M.2 SSD module Removing the M.2 SSD module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 26.
Figure 114. Removing the M.2 SSD module Next steps Replace the M.2 SSD module. Installing the M.2 SSD module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 26. 2. Follow the procedure listed in the Before working inside your system on page 27.
Figure 115. Installing the M.2 SSD module Next steps 1. Install the BOSS card. Installing the BOSS is similar to installing expansion card into the expansion card riser. 2. Follow the procedure listed in the After working inside your system on page 27.
Figure 116. Removing the BOSS card filler Next steps Replace the BOSS card filler BOSS S2 controller card module. Installing the BOSS card filler Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 26. Steps Align the BOSS card filler with the BOSS S2 controller card module bay and push it into the bay until it clicks into place. Figure 117.
Removing the BOSS S2 controller card module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 26. 2. Follow the procedure listed in the Before working inside your system on page 27. Steps 1. Pull and lift the BOSS S2 card carrier retention latch lock to open. 2.
Figure 120. Removing the BOSS S2 controller card module 7. Remove the BOSS power cable and BOSS signal cable from the BOSS S2 controller card module. Figure 121. Removing the BOSS power cable and BOSS signal cable from the BOSS S2 controller card module Next steps Replace the BOSS S2 controller card module Replace the BOSS card filler...
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Steps 1. Connect the BOSS power cable and BOSS signal cable to the BOSS S2 controller card module. Figure 122. Connecting the BOSS power cable and BOSS signal cable to the BOSS S2 controller card module 2. Align the BOSS S2 controller card module at an angle with the controller card module slot. 3.
Figure 124. Installing the M.2 SSD 9. Slide the BOSS S2 card carrier into the BOSS S2 controller card module slot. 10. Close the BOSS S2 card carrier release latch to lock the carrier in place. Figure 125. Installing the BOSS S2 card carrier Next steps 1.
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to the manufacturer's instructions. See the Safety instructions. that came with your system for more information. 1. Follow the safety guidelines listed in the Safety instructions on page 26. 2. Follow the procedure listed in the Before working inside your system on page 27.
Figure 127. Removing the system battery Next steps Install the expansion card risers. 2. If applicable, connect the cables to one or more expansion cards. 3. Follow the procedure listed in After working inside your system on page 27. 4. Confirm that the battery is operating properly, by performing the following steps: a.
Figure 128. Removing the internal USB card Next steps Replace the internal USB card. Installing the internal USB card Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 26. 2. Follow the procedure listed in Before working inside your system on page 27.
Figure 129. Installing the internal USB card Next steps Install the expansion card risers. 2. Follow the procedure listed in After working inside your system on page 27. 3. While booting, press F2 to enter System Setup and verify that the system detects the USB memory key. Intrusion switch module Removing the intrusion switch module Prerequisites...
Figure 130. Removing the intrusion switch module Next steps Replace the intrusion switch module. Installing the intrusion switch module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 26. 2. Follow the procedure listed in Before working inside your system on page 27.
Figure 131. Installing the intrusion switch module Next steps Install the expansion card riser. 2. Follow the procedure listed in After working inside your system on page 27. Optional OCP card Removing the OCP card Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 26.
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Figure 132. Removing the OCP card 4. If the OCP card is not going to be replaced, install a filler bracket . Figure 133. Installation of filler bracket Next steps Replace the OCP card. Installing and removing system components...
Installing the OCP card Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 26. 2. Follow the procedure listed in the Before working inside your system on page 27. Remove the expansion card riser. Steps 1. If installed, remove the filler bracket. Figure 134.
Figure 135. Installing the OCP card Next steps Install the expansion card riser 2. Follow the procedure listed in After working inside your system on page 27. Power supply unit NOTE: While replacing the hot swappable PSU, after next server boot; the new PSU automatically updates to the same firmware and configuration of the replaced one.
Removing a power supply unit blank Prerequisites Follow the safety guidelines listed in the Safety instructions on page 26. Steps Pull the blank out of the system. CAUTION: To ensure proper system cooling, the PSU blank must be installed in the second PSU bay in a non- redundant configuration.
Figure 136. Removing a power supply unit Next steps Replace the PSU install the PSU blank. Installing a power supply unit Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 26. 2. For systems that support redundant PSU, ensure that both the PSUs are of the same type and have the same maximum output power.
Figure 137. Installing a power supply unit Next steps 1. If you have unlatched or removed the cable management accessory, re-install or relatch it. For information about the cable management when the PSU is removed or installed while the system is in the rack, see the system’s cable management accessory documentation at https://www.dell.com/poweredgemanuals.
Removing the TPM Steps 1. Locate the TPM connector on the system board. 2. Press to hold the module down and remove the screw using the security Torx 8-bit shipped with the TPM module. 3. Slide the TPM module out from its connector. 4.
Initializing the TPM 2.0 for users Steps 1. While booting your system, press F2 to enter System Setup. 2. On the System Setup Main Menu screen, click System BIOS > System Security Settings. 3. From the TPM Security option, select On. 4.
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Figure 139. System board screw location 2. Using the system board holder and plunger, slide the system board towards the front of the system. 3. Lift the system board out of the chassis. Figure 140. Removing the system board Installing and removing system components...
Next steps Install the system board. Installing the system board Prerequisites NOTE: Before replacing the system board, replace the old iDRAC MAC address label in the Information tag with the iDRAC MAC address label of the replacement system board 1. Follow the safety guidelines listed in the Safety instructions on page 26.
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Figure 142. System board screw location Next steps 1. Replace the following components: Trusted Platform Module (TPM). NOTE: The TPM Module must be replaced only while installing new system board. IDSDM module (if installed). Internal USB card (if installed). Power supply units (PSU).
c. Update the BIOS and iDRAC versions. Reenable the Trusted Platform Module (TPM). See the Upgrading the Trusted Platform Module section. 4. If you are not using Easy restore, import your new or existing iDRAC Enterprise license. For more information, see the iDRAC User's Guide available at https://www.dell.com/idracmanuals 5.
2. Follow the procedure listed in the Before working inside your system on page 27. Remove the system board. Steps 1. Using a Phillips # 2 screwdriver, remove the screws that secure the LAN on Motherboard (LOM) card and rear I/O board to the system board.
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Figure 144. Installing the LOM card and rear I/O board Next steps Install the system board. 2. Follow the procedure listed in After working inside your system on page 27. Installing and removing system components...
Upgrade Kits The table lists the available After Point Of Sale [APOS] kits. Table 30. Upgrade kits Kits Part number Related links to service instructions Bezel JYPW8/MPW3H (LCD) Installing the front bezel Boss Installing the M.2 SSD module BOSS S2 Installing the BOSS S2 controller card module Embedded management (IDSDM) C2KCJ...
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NOTE: To enable the BOSS S2 in the system, ensure that the BIOS firmware version is 1.5.5 and iDRAC firmware version is 4.30.30.30 or later. Before you begin the installation or removal process, follow the safety guidelines before working inside the system instructions.
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Figure 146. Installing the BOSS blank To install the BOSS S2 controller card module: 1. Install the BOSS S2 controller card. To install the BOSS S2 controller card, see installing the BOSS S2 controller card module steps 1 to 4. 2.
GPU kit The GPU FL kit and HL kit are two different kits available for the Customer. Depending on the kit ordered, the respective components will be available. Table 32. GPU kit components Components GPU FL kit GPU HL kit Quantity Quantity Risers...
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NOTE: All GPU/FPGA cards require L-type heat sink and GPU shroud, irrespective of the length. Remove the air shroud install the GPU air shroud. Remove the GPU air shroud top cover. NOTE: The GPU air shroud top cover is part of the GPU air shroud. Install the GPU.
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b. Twist the cable to 180 degrees to connect the MB_SL3 and MB_SL4 to the J_SL3 and J_SL4 connectors on the system board. c. Install the cable tie and tighten to fix the cables. d. To know the XGMI cable connectors on the system board, refer to the System board jumpers and connectors topic.
IDSDM kit The IDSDM kit contains one IDSDM card. For installation procedure of IDSDM, see installing the IDSDM module section. NOTE: Ensure to install the IDSDM module in the IDSDM/USB card port and not in the J_R3_PCIE_PWR connector port. Figure 148. IDSDM port information Upgrade Kits...
Internal USB card kit The internal USB card kit contains one internal USB card. For installation of internal USB card, see installing the internal USB card section. NOTE: Ensure to install the internal USB card in the IDSDM/USB card port and not in the J_R3_PCIE_PWR connector port.
Jumpers and connectors This topic provides some basic and specific information about jumpers and switches. It also describes the connectors on the various boardsboard in the system. Jumpers on the system board help to disable the system and reset the passwords. To install components and cables correctly, you must know the connectors on the system board.
Table 37. System board jumpers and connectors (continued) Item Connector Description B16, B8, B15, B7, B14, B4, B13, B3 DIMMs for processor 2 channels E, F, G, SL1_CPU2_PB3_XB2 XGMI/NVMe connector 1 FAN_2U2 Fan 2 CPU2 Processor 2 FAN_2U1_1U1/2 Fan 1 B1, B9, B2, B10, B5, B11, B6, B12 DIMMs for processor 2 channels A, B, C, 42 .
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NOTE: The existing passwords are not disabled (erased) until the system boots with the jumper on pins 4 and 6. However, before you assign a new system and/or setup password, you must move the jumper back to pins 2 and 4. NOTE: If you assign a new system and/or setup password with the jumper on pins 4 and 6, the system disables the new password(s) the next time it boots.
System diagnostics and indicator codes The diagnostic indicators on the system front panel display system status during system startup. Topics: • Status LED indicators • System health and system ID indicator codes • iDRAC Quick Sync 2 indicator codes • iDRAC Direct LED indicator codes •...
Table 39. Status LED indicators and descriptions (continued) Icon Description Condition Corrective action Electrical The indicator turns solid amber if Check the System Event Log or system messages indicator the system experiences an for the specific issue. If it is due to a problem with electrical error (for example, the PSU, check the LED on the PSU.
Table 41. iDRAC Quick Sync 2 indicators and descriptions iDRAC Quick Sync 2 indicator Condition Corrective action code Off (default state) Indicates that the iDRAC Quick Sync 2 If the LED fails to power on, reseat the left feature is powered off. Press the iDRAC control panel flex cable and check.
● The LCD backlight is white during normal operating conditions. ● If there is an issue, the LCD backlight turns amber and displays an error code followed by descriptive text. NOTE: If the system is connected to a power source and an error is detected, the LCD turns amber regardless of whether the system is powered on or off.
Table 44. Setup menu Option Description iDRAC Select DHCP or Static IP to configure the network mode. If Static IP is selected, the available fields are IP, Subnet (Sub), and Gateway (Gtw). Select Setup DNS to enable DNS and to view domain addresses.
Table 46. NIC indicator codes (continued) NIC indicator codes Condition Link indicator is green, and activity indicator is blinking Indicates that the NIC is connected to a valid network at its maximum green. port speed, and data is being sent or received. Link indicator is amber, and activity indicator is blinking Indicates that the NIC is connected to a valid network at less than its green.
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Table 47. AC PSU status indicator codes (continued) Power indicator codes Condition same power rating. This results in a PSU mismatch condition or failure to power on the system. CAUTION: If two PSUs are used, they must be of the same type and have the same maximum output power.
Drive indicator codes The LEDs on the drive carrier indicates the state of each drive. Each drive carrier has two LEDs: an activity LED (green) and a status LED (bicolor, green/amber). The activity LED blinks whenever the drive is accessed. Figure 156.
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● Display or save test results ● Run thorough tests to introduce additional test options to provide extra information about the failed device(s) ● View status messages that inform you if tests are completed successfully ● View error messages that inform you of issues encountered during testing Running the Embedded System Diagnostics from the Dell Lifecycle Controller Steps...
Accessing system information by using QRL You can use the Quick Resource Locator (QRL) located on the information tag in the of the R7525 system, to access information about Dell EMC PowerEdge R7525. Prerequisites Ensure that your smartphone or tablet has the QR code scanner installed.
Dell EMC. This information is used by Dell EMC Technical Support to troubleshoot the issue. ● Proactive contact — A Dell EMC Technical Support agent contacts you about the support case and helps you resolve the issue.
This section provides information about the documentation resources for your system. To view the document that is listed in the documentation resources table: ● From the Dell EMC support site: 1. Click the documentation link that is provided in the Location column in the table.
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OpenManage Server Administrator OpenManage Server Administrator User’s Guide. For information about installing https://www.dell.com/ and using Dell SupportAssist, see serviceabilitytools the Dell EMC SupportAssist Enterprise User’s Guide. For information about partner www.dell.com/ programs enterprise systems openmanagemanuals management, see the OpenManage Connections Enterprise Systems Management documents.
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