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Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
Rear view of the system..............................9 Inside the system................................10 Locating the Service Tag of your system........................12 System Information Label..............................13 PowerEdge R840 – Front system information label....................13 PowerEdge R840 – Service information......................... 14 2 Technical specifications..........................17 Chassis dimensions................................18 Chassis weight..................................
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Dell Embedded System Diagnostics........................40 4 Documentation resources..........................41 5 Getting help..............................43 Contacting Dell................................. 43 Documentation feedback..............................43 Accessing system information by using QRL........................43 Quick Resource Locator for PowerEdge R840 system..................44 Receiving automated support with SupportAssist ..................... 44 Recycling or End-of-Life service information....................... 44 Contents...
Dell EMC PowerEdge R840 system overview The Dell EMC PowerEdge R840 system is a 2U server that supports up to: • Four Intel Xeon Processor Scalable Processors • 48 DIMM slots • Two AC or DC power supply units •...
Quick Sync 2 feature allows you to manage your system using mobile devices. This feature is only available on certain configurations. For more information about the feature, see the Integrated Dell Remote Access Controller User's Guide at www.dell.com/idracmanuals. Dell EMC PowerEdge R840 system overview...
If the LCD panel stops responding, remove the bezel and reinstall it. If the problem persists, see Getting help. • The LCD backlight remains off if LCD messaging is turned off using the iDRAC utility, the LCD panel, or other tools. Dell EMC PowerEdge R840 system overview...
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DNS entries are available. Set error Select SEL to view LCD error messages in a format that matches the IPMI description in the SEL. This enables you to match an LCD message with an SEL entry. Dell EMC PowerEdge R840 system overview...
Riser 2 -Full-height PCIe expansion card slots (Slot 5 and 6) Power supply units (2) System identification button iDRAC9 dedicated port USB 3.0 ports (2) VGA port Serial port NIC ports (4) Rear handle Dell EMC PowerEdge R840 system overview...
For more information about the ports and connectors, see the Technical Specifications section. Inside the system NOTE: Components that are hot swappable have orange touch points and the components that are not hot swappable have blue touch points. Dell EMC PowerEdge R840 system overview...
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Figure 8. Inside the system without rear drive cage Drive backplane SAS Expander board Cooling fans (6) System board Full-height expansion card Riser 2 Full-height expansion card Riser 1 Intrusion switch Dell EMC PowerEdge R840 system overview...
Enterprise Service Tag (EST) is found on the back of the system. This information is used by Dell to route support calls to the appropriate personnel. Figure 10. Locating Service Tag of your system Information tag (top view) Information tag (bottom view) OpenManage Mobile (OMM) label (optional) Dell EMC PowerEdge R840 system overview...
Information tag. This section of label will be blank, if you have not opted for secure default access to iDRAC, then the default user name and password are root and calvin. Service Tag System Information Label PowerEdge R840 – Front system information label Figure 11. LED behavior, and Configuration and Layout Dell EMC PowerEdge R840 system overview...
PowerEdge R840 – Service information Figure 12. Mechanical overview Figure 13. Signal and power cable routing Dell EMC PowerEdge R840 system overview...
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Figure 14. Electrical overview Figure 15. CPU installation Dell EMC PowerEdge R840 system overview...
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Figure 16. Express service tag Dell EMC PowerEdge R840 system overview...
Technical specifications The technical and environmental specifications of your system are outlined in this section. Topics: • Chassis dimensions • Chassis weight • Processor specifications • Supported operating systems • PSU specifications • System battery specifications • Expansion card riser specifications •...
Chassis dimensions Figure 17. Dimensions of PowerEdge R840 system Table 2. Dimensions of PowerEdge R840 system Xb (without Xb (w Za (with Za (without Zc (with Zc (with brackets) brackets) bezel) bezel) PSU handle) chassis rear wall handle) 482 mm 434 mm 444.0 (17.48...
• VMware ESXi For more information on the specific versions and additions, see https://www.dell.com/support/home/Drivers/SupportedOS/poweredge- r840. PSU specifications The PowerEdge R840 system supports up to two AC or DC power supply units (PSUs). Table 4. PSU specifications Class Heat Frequency Voltage...
The PowerEdge R840 system supports CR 2032 3.0-V lithium coin cell system battery. Expansion card riser specifications The PowerEdge R840 system supports up to six PCI express (PCIe) generation 3 expansion cards that can be installed on the system board and expansion card risers.
Half length Memory specifications The PowerEdge R840 system supports up to 48 288-pins RDIMMs, LRDIMMs, and NVDIMM-Ns supported with speeds of 2667 MT/s, 2400 MT/s, 2133 MT/s, and 1866 MT/s with support for memory optimized operation. Table 6. Memory specifications...
Up to twenty-four 2.5 inch SAS/SATA front accessible drives in slots 0–23 + up to two 2.5-inch SAS/SATA Twenty four front + two rear accessible drives rear drive chassis Optical drives The PowerEdge R840 system supports one optional slim SATA DVD-ROM drive or DVD +/-RW drive. Technical specifications...
• One optional USB 3.0-compliant port NIC ports The PowerEdge R840 system supports up to four Network Interface Controller (NIC) ports that are integrated on the network daughter card (NDC), and are available in the following configurations: • Four RJ-45 ports that support 10 Mbps, 100 Mbps, and 1000 Mbps •...
Serial connector The serial connector on the rear of system for serial device connection and console redirection. The PowerEdge R840 system supports one serial connector on the back panel, which is a 9-pin connector, Data Terminal Equipment (DTE), 16550-compliant. IDSDM or vFlash module The PowerEdge R840 system supports optional Internal Dual SD module (IDSDM) or vFlash module.
Resolution Refresh rate (Hz) Color depth (bits) 1440 x 900 8, 16, 32 1600 x 900 8, 16, 32 1600 x 1200 8, 16, 32 1680 x 1050 8, 16, 32 1920 x 1080 8, 16, 32 1920 x 1200 8, 16, 32 NOTE: 1920 x 1080 and 1920 x 1200 resolutions are only supported in reduced blanking mode.
Table 14. Maximum shock pulse specifications Maximum shock pulse Specifications Operating Six consecutively executed shock pulses in the positive and negative x, y, and z axes of 6 G for up to 11 ms. Storage Six consecutively executed shock pulses in the positive and negative x, y, and z axes (one pulse on each side of the system) of 71 G for up to 2 ms.
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Expanded operating temperature Specifications For temperatures 35 °C – 40°C, derate maximum allowable temperature by 1°C per 175 m (1°F per 319 ft.) above 950 m (3,1171 ft.). ≤ 1% of annual operating hours –5 °C–45°C at 5% to 90% RH with 29°C dew point. NOTE: Outside the standard operating temperature (10 °C–35°C), the system can operate down to –5°C or...
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Table 19. Configuration-based ambient temperature restrictions R840 configurations Backplane 8 x 2.5 inch 24 x 2.5 inch 24 x 2.5-inch 24 x 2.5 inch SAS/SATA SAS/ NVMe(Expander SAS/SATA/ SATA(Expander) NVMe(Expander + 2x 2.5 inch(rear) R840 configurations No. Of processors supported Processor heat sink No.
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R840 configurations Backplane 8 x 2.5 inch 24 x 2.5 inch 24 x 2.5-inch 24 x 2.5 inch SAS/SATA SAS/ NVMe(Expander SAS/SATA/ SATA(Expander) NVMe(Expander + 2x 2.5 inch(rear) Intel Xeon Gold 140 W 6140 Intel Xeon Gold 140 W 6132 Intel Xeon Gold 125 W 6138...
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R840 configurations Backplane 8 x 2.5 inch 24 x 2.5 inch 24 x 2.5-inch 24 x 2.5 inch SAS/SATA SAS/ NVMe(Expander SAS/SATA/ SATA(Expander) NVMe(Expander + 2x 2.5 inch(rear) Intel Xeon Gold 165 W 6146 Intel Xeon Gold 150 W 6144 Intel Xeon 165W Platinum 8176...
R840 configurations Backplane 8 x 2.5 inch 24 x 2.5 inch 24 x 2.5-inch 24 x 2.5 inch SAS/SATA SAS/ NVMe(Expander SAS/SATA/ SATA(Expander) NVMe(Expander + 2x 2.5 inch(rear) Intel Xeon Gold 125 W 6130 Intel Xeon 125 W Platinum 8153 Intel Xeon Gold 125 W 6126...
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Table 22. Gaseous contamination specifications Gaseous contamination Specifications Copper Coupon Corrosion <300 Å/month per Class G1 as defined by ANSI/ISA71.04-1985. Silver Coupon Corrosion <200 Å/month as defined by AHSRAE TC9.9. NOTE: Maximum corrosive contaminant levels measured at ≤50% relative humidity. Technical specifications...
System diagnostics and indicator codes The diagnostic indicators on the system front panel display system status during system startup. Topics: • Status LED indicators • System health and system ID indicator codes • iDRAC Quick Sync 2 indicator codes • iDRAC Direct LED indicator codes •...
Icon Description Condition Corrective action If the problem persists, see Getting help. PCIe The indicator turns solid amber if a Restart the system. Update any required drivers for the PCIe card. Reinstall indicator PCIe card experiences an error. the card. If the problem persists, see Getting help.
Table 25. iDRAC Quick Sync 2 indicators and descriptions iDRAC Quick Sync 2 indicator Condition Corrective action code Off (default state) Indicates that the iDRAC Quick Sync 2 If the LED fails to turn on, reseat the left control panel feature is turned off.
NIC indicator codes Each NIC on the back of the system has indicators that provide information about the activity and link status. The activity LED indicator indicates if data is flowing through the NIC, and the link LED indicator indicates the speed of the connected network. Figure 22.
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Figure 23. AC PSU status indicator AC PSU status indicator/handle Table 28. AC PSU status indicator codes Power indicator codes Condition Green A valid power source is connected to the PSU, and the PSU is operational. Blinking amber Indicates a problem with the PSU. Not illuminated Power is not connected to the PSU.
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Power indicator codes Condition CAUTION: Combining AC and DC PSUs is not supported and triggers a mismatch. Figure 24. DC PSU status indicator DC PSU status indicator Table 29. DC PSU status indicator codes Power indicator codes Condition Green A valid power source is connected to the PSU, and the PSU is operational.
Power indicator codes Condition CAUTION: Combining AC and DC PSUs is not supported and triggers a mismatch. Drive indicator codes The LEDs on the drive carrier indicates the state of each drive. Each drive carrier in your system has two LEDs: an activity LED (green) and a status LED (bicolor, green/amber).
Using system diagnostics If you experience a problem with your system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test your system hardware without using additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.
To view the document that is listed in the documentation resources table: • From the Dell EMC support site: Click the documentation link that is provided in the Location column in the table. Click the required product or product version.
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Dell OpenManage Essentials, see Essentials the Dell OpenManage Essentials User’s Guide. For information about installing and using Dell Dell.com/serviceabilitytools SupportAssist, see the Dell EMC SupportAssist Enterprise User’s Guide. For information about partner programs enterprise Dell.com/openmanagemanuals systems management, see the OpenManage Connections Enterprise Systems Management documents.
The Contact Technical Support page is displayed with details to call, chat, or e-mail the Dell Global Technical Support team. Documentation feedback You can rate the documentation or write your feedback on any of our Dell EMC documentation pages and click Send Feedback to send your feedback.
Receiving automated support with SupportAssist Dell EMC SupportAssist is an optional Dell EMC Services offering that automates technical support for your Dell EMC server, storage, and networking devices. By installing and setting up a SupportAssist application in your IT environment, you can receive the following benefits: •...
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