2-socket, 2u rack system for demanding
environments, provides ideal balance
between storage, i/o and application
acceleration with superior configuration
flexibility (80 pages)
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Dell EMC PowerEdge R7425 Installation and Service Manual Regulatory Model: E38S Series Regulatory Type: E38S002...
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Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
Contents 1 PowerEdge R7425 system overview.......................8 Supported configuration..............................8 Front view of the system..............................10 Left control panel view............................... 11 Right control panel view............................14 Back view of the system..............................16 NIC indicator codes..............................18 Power supply unit indicator codes..........................18 Drive indicator codes..............................20 LCD panel..................................
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Log in to iDRAC................................39 Options to install the operating system.........................39 Methods to download firmware and drivers......................39 Downloading drivers and firmware.......................... 40 5 Pre-operating system management applications..................41 Options to manage the pre-operating system applications..................41 System Setup..................................41 Viewing System Setup............................... 41 System Setup details..............................
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Intrusion switch................................77 Removing an intrusion switch...........................77 Installing an intrusion switch............................. 78 Mid drive tray..................................79 Removing the mid drive tray.............................79 Installing the mid drive tray............................80 Removing drive blank from the mid drive carrier....................81 Installing drive blank into the mid drive carrier....................... 82 Removing the drive carrier from the mid drive tray....................
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Removing the riser 3 blank............................133 Installing the riser 3 blank............................134 Removing the expansion card riser 1........................135 Installing the expansion card riser 1........................136 Removing the expansion card riser 2........................137 Installing the expansion card riser 2........................138 Removing the expansion card riser 3........................140 Installing the expansion card riser 3........................
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System board jumper settings............................190 Disabling forgotten password............................191 9 Getting help............................... 192 Contacting Dell................................192 Documentation feedback.............................. 192 Accessing system information by using QRL......................192 Quick Resource Locator for PowerEdge R7425 system..................193 Receiving automated support with SupportAssist ....................193 Contents...
PowerEdge R7425 system overview The PowerEdge R7425 is a 2U rack server that supports up to: • Two AMD EPYC ™ processors • 32 DIMM slots • Two AC or DC power supply units • 32 SAS, SATA, Nearline SAS hard drives or SSDs, and up to 24 NVMe drives. For more information about supported drives, see the Technical specifications section.
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Figure 1. Supported configuration PowerEdge R7425 system overview...
The front view displays the features available on the front of the system. Figure 2. Front view of 24 x 2.5 inch drive system Figure 3. Front view of 12 x 3.5 inch drive system Figure 4. Front view of 8 x 3.5 inch drive system PowerEdge R7425 system overview...
The USB port is a 9-pin, 3.0-compliant. This port enables you to connect USB devices to the system. Left control panel view Figure 5. Left control panel without optional iDRAC Quick Sync 2.0 indicator Figure 6. Left control panel with optional iDRAC Quick Sync 2.0 indicator PowerEdge R7425 system overview...
Getting help section. voltage regulator). Memory indicator The indicator turns solid amber if a Check the System Event Log or system messages for the memory error occurs. location of the failed memory. Reseat the memory module. PowerEdge R7425 system overview...
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Event and Error Messages Reference Guide at Dell.com/ openmanagemanuals > OpenManage software. iDRAC Quick Sync 2 indicator codes iDRAC Quick Sync 2 module (optional) is located on the left control panel of your system. Figure 8. iDRAC Quick Sync 2 indicator PowerEdge R7425 system overview...
Blinking amber Indicates that the iDRAC Quick Sync 2 Restart the system. hardware is not responding properly. If the problem persists, see the Getting help section. Right control panel view Figure 9. Right control panel view PowerEdge R7425 system overview...
Solid green for two seconds Indicates that the laptop or tablet is connected. Flashing green (on for two Indicates that the laptop or tablet connected is recognized. seconds and off for two seconds) Turns off Indicates that the laptop or tablet is unplugged. PowerEdge R7425 system overview...
Back view of the system Figure 10. Back view of three riser system Figure 11. Back view of 4 x 2.5 inch drive system Figure 12. Back view of 2 x 3.5 inch drive system PowerEdge R7425 system overview...
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ID button (for more than five seconds) to enter the BIOS progress mode. Drive slots (3.5 inch or 2.5 Enable you to install drives that are supported on your system. For more inch drives) information about drives, see the Technical specifications section. PowerEdge R7425 system overview...
AC power supply units (PSUs) have an illuminated translucent handle that serves as an indicator and DC PSUs have an LED that serves as an indicator. The indicator shows whether power is present or a power fault has occurred. Figure 14. AC PSU status indicator AC PSU status indicator/handle PowerEdge R7425 system overview...
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If two PSUs are used, they must be of the same type and have the same maximum output power. CAUTION: Combining AC and DC PSUs is not supported and triggers a mismatch. Figure 15. DC PSU status indicator DC PSU status indicator PowerEdge R7425 system overview...
The activity LED indicator indicates whether the drive is currently in use or not. The status LED indicator indicates the power condition of the drive. Figure 16. Drive indicators on the drive and the mid drive tray backplane drive activity LED indicator drive status LED indicator drive backplane on mid drive tray drive PowerEdge R7425 system overview...
If the problem persists, see the Getting help section. • The LCD backlight remains off if LCD messaging is turned off using the iDRAC utility, the LCD panel, or other tools. Figure 17. LCD panel features PowerEdge R7425 system overview...
OpenManage software. Set home Select the default information to be displayed on the Home screen. See View menu section for the options and option items that can be set as the default on the Home screen. PowerEdge R7425 system overview...
Enterprise Service Tag (EST) is found on the back of the system. This information is used by Dell to route support calls to the appropriate personnel. Figure 18. Locating Service Tag of your system information tag (front view) information tag (back view) OpenManage Mobile (OMM) label (optional) iDRAC MAC address and iDRAC secure password label Service Tag PowerEdge R7425 system overview...
Dell OpenManage Essentials, see the Dell OpenManage Essentials User’s Guide. For information about installing and using Dell Dell.com/serviceabilitytools SupportAssist, see the Dell EMC SupportAssist Enterprise User’s Guide. For understanding the features of Dell Lifecycle Dell.com/idracmanuals Controller, see the Dell Lifecycle Controller User’s Guide.
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Task Document Location For information about partner programs enterprise Dell.com/openmanagemanuals systems management, see the OpenManage Connections Enterprise Systems Management documents. Working with the Dell For information about understanding the features Dell.com/storagecontrollermanuals PowerEdge RAID controllers of the Dell PowerEdge RAID controllers (PERC), Software RAID controllers, or BOSS card and deploying the cards, see the Storage controller documentation.
Technical specifications The technical and environmental specifications of your system are outlined in this section. Topics: • System dimensions • Chassis weight • Processor specifications • PSU specifications • System battery specifications • Expansion card riser specifications • Memory specifications •...
Figure 19. System dimensions of PowerEdge R7425 system Table 15. Dimensions System Za (with Za (without bezel) bezel) PowerEdge R7425 482.0 mm 434.0 mm 86.8 mm 35.84 mm 22.0 mm 677.3 mm 715.63 mm (3.42 inches) (26.66 (28.17 inches) (18.98 (17.09 inches)
Processor specifications ™ The PowerEdge R7425 system supports up to two AMD EPYC processors. PSU specifications The PowerEdge R7425 system supports up to two AC or DC power supply units (PSUs). Table 17. PSU specifications Class Heat dissipation Frequency Voltage...
Expansion card riser specifications The PowerEdge R7425 system supports up to eight PCI express (PCIe) generation 3 expansion cards that can be installed on the system board using expansion card risers. The following table provides detailed information about the expansion card riser specifications: Table 18.
External storage controller cards: PERC H840 and 12Gbps SAS HBA. Drive specifications Drives The PowerEdge R7425 system supports SAS, SATA, Nearline SAS hard drives/SSDs, or NVMe drives. Table 20. Supported drive options for the PowerEdge R7425 system 8 drives system •...
Servers AMD tuning guide. VGA ports The Video Graphic Array (VGA) port enables you to connect the system to a VGA display. The PowerEdge R7425 system supports two 15- pin VGA ports on the front and back panels. Technical specifications...
Serial connector The PowerEdge R7425 system supports one serial connector on the back panel, which is a 9-pin connector, Data Terminal Equipment (DTE), 16550-compliant. IDSDM or vFlash module The PowerEdge R7425 system supports optional Internal Dual SD module (IDSDM) or vFlash module. In 14th generation of PowerEdge servers, IDSDM or vFlash module are combined into a single card module, and are available in these configurations: •...
Environmental specifications NOTE: For additional information about environmental measurements for specific system configurations, see Dell.com/ environmental_datasheets. Table 22. Temperature specifications Temperature Specifications Storage –40°C to 65°C (–40°F to 149°F) Continuous operation (for altitude less than 950 m or 3117 10°C to 35°C (50°F to 95°F) with no direct sunlight on the equipment. Maximum temperature gradient (operating and storage) 20°C/h (68°F/h) Table 23.
Table 27. Operating temperature de-rating specifications Operating temperature de-rating Specifications Up to 35°C (95°F) Maximum temperature is reduced by 1°C/300 m (1°F/547 ft) above 950 m (3,117 ft). 35°C to 40°C (95°F to 104°F) Maximum temperature is reduced by 1°C/175 m (1°F/319 ft) above 950 m (3,117 ft).
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• The operating temperature specified is for a maximum altitude of 3050 m (10,000 ft). • 180 W/200 W CPUs are not supported. • Redundant power supply unit is required. • Non-Dell qualified peripheral cards and/or peripheral cards greater than 25 W are not supported. •...
Table 31. Configuration based ambient temperature restrictions Storage configuration Chassis or CPU Thermal Design Ambient hardware CPU heat sink Fan type Power (TDP) restriction configuration 12 x 3.5 inch Mid (SAS) and 200 W/180 W 1U high performance High performance 30°C rear drive 12 x 3.5 inch...
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Particulate contamination Specifications NOTE: This condition applies to data center and non-data center environments. Table 33. Gaseous contamination specifications Gaseous contamination Specifications Copper coupon corrosion rate <300 Å/month per Class G1 as defined by ANSI/ISA71.04-2013. Silver coupon corrosion rate <200 Å/month as defined by ANSI/ISA71.04-2013. NOTE: Maximum corrosive contaminant levels measured at ≤50% relative humidity.
Initial system setup and configuration Setting up your system Complete the following steps to set up your system: Unpack the system. Install the system into the rack. For more information about installing the system into the rack, see the Rail Installation Guide at Dell.com/poweredgemanuals.
Interfaces Document/Section iDRAC Direct and See Dell Integrated Dell Remote Access Controller User's Guide at Dell.com/idracmanuals Quick Sync 2 (optional) NOTE: To access iDRAC, ensure that you connect the Ethernet cable to the iDRAC direct port. You can also access iDRAC through the shared LOM mode, if you have opted for a system that has the shared LOM mode enabled.
Table 35. Firmware and drivers Methods Location From the Dell Support site Dell.com/support/home Using Dell Remote Access Controller Lifecycle Controller (iDRAC Dell.com/idracmanuals with LC) Using Dell Repository Manager (DRM) Dell.com/openmanagemanuals Using Dell OpenManage Essentials (OME) Dell.com/openmanagemanuals Using Dell Server Update Utility (SUU) Dell.com/openmanagemanuals Using Dell OpenManage Deployment Toolkit (DTK) Dell.com/openmanagemanuals...
Pre-operating system management applications You can manage basic settings and features of a system without booting to the operating system by using the system firmware. Topics: • Options to manage the pre-operating system applications • System Setup • Dell Lifecycle Controller •...
System Setup details The System Setup Main Menu screen details are explained as follows: Option Description System BIOS Enables you to configure BIOS settings. iDRAC Settings Enables you to configure the iDRAC settings. The iDRAC settings utility is an interface to set up and configure the iDRAC parameters by using UEFI (Unified Extensible Firmware Interface).
Option Description Network Settings Specifies options to manage the UEFI network settings and boot protocols. Legacy network settings are managed from the Device Settings menu. Integrated Devices Specifies options to manage integrated device controllers and ports, specifies related features and options. Serial Specifies options to manage the serial ports, its related features and options.
Option Description Memory Specifies if Non-Uniform Memory Architecture (NUMA) is supported. Interleaving Table 36. Memory interleaving options Memory Options Single memory module Disabled by default Two or more memory modules • Disabled • Channel Interleaving • Die Interleaving • Socket Interleaving Memory Interleaving is set to Channel Interleaving by default.
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Option Description Hardware Enables or disables the hardware prefetcher. This option is set to Enabled by default. Prefetcher Software Enables or disables the software prefetcher. This option is set to Enabled by default. Prefetcher Number of Cores Controls the number of enabled cores in each processor. This option is set to All by default. per Processor Processor Core Specifies the maximum core frequency of the processor.
Option Description Write Cache Enables or disables the command for the embedded SATA drives during POST. This option is set to Disabled by default. Port n Sets the drive type of the selected device. For AHCI Mode, BIOS support is always enabled. Option Description Model...
Viewing Boot Settings To view the Boot Settings screen, perform the following steps: Turn on, or restart your system. Press F2 immediately after you see the following message: F2 = System Setup NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then restart your system and try again.
Network Settings screen details The Network Settings screen details are explained as follows: Option Description PXE Device n (n = 1 Enables or disables the device. When enabled, a UEFI PXE boot option is created for the device. to 4) PXE Device n Enables you to control the configuration of the PXE device.
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Integrated Devices You can use the Integrated Devices screen to view and configure the settings of all integrated devices including the video controller, integrated RAID controller, and the USB ports. Viewing Integrated Devices To view the Integrated Devices screen, perform the following steps: Turn on, or restart your system.
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Option Description Internal MicroSD Enables or disables the internal MicroSD card port of the Internal Dual SD Module (IDSDM). This option is set to Card Port On by default. Internal MicroSD Configures the redundancy mode of the Internal Dual SD Module (IDSDM). When set to Mirror Mode, data is Card Redundancy written on both MicroSD cards.
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Option Description Table 38. Slot Bifurcation Slot 1 Bifurcation X16 or X8 or X4 or X4X4X8 or X8X4X4 Bifurcation Slot 2 Bifurcation X16 or X8 or X4 or X4X4X8 or X8X4X4 Bifurcation Slot 3 Bifurcation X16 or X8 or X4 or X4X4X8 or X8X4X4 Bifurcation Slot 4 Bifurcation X16 or X8 or X4 or X4X4X8 or X8X4X4 Bifurcation Slot 5 Bifurcation...
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Option Description External Serial Enables you to associate the External Serial Connector to Serial Device 1, Serial Device 2, or the Remote Access Connector Device by using this option. This option is set to Serial Device 1 by default. NOTE: Only Serial Device 2 can be used for Serial Over LAN (SOL).
Option Description Turbo Boost Enables or disables the processor to operate in the turbo boost mode. This option is set to Enabled by default. C States Enables or disables the processor to operate in all available power states. This option is set to Enabled by default. Memory Patrol Sets the memory patrol scrub frequency.
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Option Description Table 39. TPM 1.2 security information TPM Information Changes the operational state of the TPM. This option is set to No Change by default. TPM Firmware Indicates the firmware version of the TPM. TPM Status Specifies the TPM status. TPM Command Controls the Trusted Platform Module (TPM).
Option Description Options Description User Mode In User Mode, PK must be installed, and BIOS performs signature verification on programmatic attempts to update policy objects. The BIOS allows unauthenticated programmatic transitions between modes. Deployed Mode Deployed Mode is the most secure mode. In Deployed Mode, PK must be installed and the BIOS performs signature verification on programmatic attempts to update policy objects.
Reenter the setup password, and click OK. Press Esc to return to the System BIOS screen. Press Esc again. A message prompts you to save the changes. NOTE: Password protection does not take effect until the system reboots. Using your system password to secure your system About this task If you have assigned a setup password, the system accepts your setup password as an alternate system password.
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Even after you turn off and restart the system, the error message is displayed until the correct password is typed. The following options are exceptions: • If System Password is not set to Enabled and is not locked through the Password Status option, you can assign a system password. For more information, see the System Security Settings screen section.
Option Description When set to Enabled, BIOS boots to the device specified in Redundant OS Location. When set to Disabled, BIOS preserves the current boot list settings. This option is set to Enabled by default. Miscellaneous Settings You can use the Miscellaneous Settings screen to perform specific functions such as updating the asset tag and changing the system date and time.
For more information about using iDRAC, see Dell Integrated Dell Remote Access Controller User's Guide at Dell.com/idracmanuals. Device Settings Device Settings enables you to configure device parameters. Dell Lifecycle Controller Dell Lifecycle Controller (LC) provides advanced embedded systems management capabilities including system deployment, configuration, update, maintenance, and diagnosis.
Menu item Description Launch System Enables you to access System Setup. Setup Launch Lifecycle Exits the Boot Manager and invokes the Dell Lifecycle Controller program. Controller System Utilities Enables you to launch System Utilities menu such as System Diagnostics and UEFI shell. One-shot BIOS boot menu One-shot BIOS boot menu enables you to select a boot device to boot from.
Installing and removing system components Safety instructions WARNING: Whenever you need to lift the system, get others to assist you. To avoid injury, do not attempt to lift the system by yourself. WARNING: Opening or removing the system cover while the system is powered on may expose you to a risk of electric shock. CAUTION: Do not operate the system without the cover for a duration exceeding five minutes.
Recommended tools You need the following tools to perform the removal and installation procedures: • Key to the bezel lock The key is required only if your system includes a bezel. • Phillips #1 screwdriver • Phillips #2 screwdriver • Torx #T20 screwdriver •...
Figure 20. Removing the front bezel Next step Install the front bezel. Installing the front bezel The procedure to install the front bezel with the LCD panel and the front bezel without the LCD panel is the same. Prerequisite Follow the safety guidelines listed in Safety instructions.
Figure 21. Installing the front bezel System cover System cover provides security for the entire system and also helps in maintaining proper air flow inside the system. Removing the system cover Prerequisites Follow the safety guidelines listed in Safety instructions. Turn off the system, including any attached peripherals.
Figure 22. Removing the system cover Next step Install the system cover. Installing the system cover Prerequisites Follow the safety guidelines listed in Safety instructions. Ensure that all internal cables are routed correctly and connected, and no tools or extra parts are left inside the system. Steps Align the tabs on the system cover with the guide slots on the system.
Figure 23. Installing the system cover Next steps Reconnect the peripherals and connect the system to the electrical outlet. Turn on the system, including any attached peripherals. Backplane cover Removing the backplane cover Prerequisites Follow the safety guidelines listed in Safety instructions.
Figure 24. Removing the backplane cover Next step Install the backplane cover. Installing the backplane cover Prerequisite Follow the safety guidelines listed in Safety instructions. Steps Align the backplane cover with the guide slots on the system. Slide the backplane cover toward the front of the system until the cover locks into place. Installing and removing system components...
Figure 25. Installing the backplane cover Next step Follow the procedure listed in After working inside your system. Inside the system CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
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Figure 26. Inside the system - Configuration showing air shroud backplane backplane expander cooling fan (6) in the cooling fan assembly air shroud network daughter card riser 1 Installing and removing system components...
Figure 27. Inside the system – Configuration showing mid drive tray and rear drive cage backplane backplane expander cooling fan (6) in the cooling fan assembly drive (4) in the mid drive tray mid drive backplane rear drive backplane drive (2 x 3.5 inch or 4 x 2.5 inch) in the rear drive cage system board riser 1 Air shroud...
Figure 28. Removing the air shroud Next step Install the air shroud. Installing the air shroud Prerequisites Follow the safety guidelines listed in Safety instructions. If applicable, route the cables inside the system along the system wall and secure the cables by using the cable latch. Steps Align the tabs on the air shroud with the slots on the system.
Figure 29. Installing the air shroud Next steps If removed, install the expansion cards. Follow the procedure listed in After working inside your system. Cooling fan assembly The cooling fan assembly ensures that the key components of the server such as the processors, drives, and memory get adequate air circulation to keep them cool.
Figure 30. Removing the cooling fan assembly Next step Install the cooling fan assembly. Installing the cooling fan assembly Prerequisite Follow the safety guidelines listed in Safety instructions. CAUTION: Ensure that the cables inside the system are correctly installed and retained by the cable latch before installing the cooling fan assembly.
Figure 31. Installing the cooling fan assembly Next step Follow the procedure listed in After working inside your system. Cooling fans The cooling fans are integrated into the system to dissipate the heat generated by the functioning of the system. These fans provide cooling for the processors, expansion cards, and memory modules.
Follow the safety guidelines listed in Safety instructions. Follow the procedure listed in Before working inside your system. Step Press the release tab and lift the cooling fan out of the cooling fan assembly. Figure 32. Removing a cooling fan Next step Install the cooling fan.
Figure 33. Installing a cooling fan Next step Follow the procedure listed in After working inside your system. Intrusion switch The Chassis Intrusion Switch is activated when the cover of your system is removed while your system is on. The system event logs [SEL] records the number of times the cover is removed when the system is turned on.
Figure 34. Removing an intrusion switch Next step Install an intrusion switch. Installing an intrusion switch Prerequisite Follow the safety guidelines listed in Safety instructions. Steps Align the tabs on the intrusion switch with the slots on the cooling fan assembly. Push the intrusion switch until it locks in place.
Figure 35. Installing an intrusion switch Next steps Install the cooling fan assembly. Follow the procedure listed in After working inside your system. Mid drive tray The mid drive tray is located behind the cooling fan assembly. It supports up to four 2.5 inch or four 3.5 inch drives. NOTE: The mid drive tray is supported only in 32 drives and 18 drives system configurations.
Figure 36. Removing the mid drive tray Next step Install the mid drive tray. Installing the mid drive tray Prerequisite Follow the safety guidelines listed in Safety instructions. NOTE: Systems that support the internal mid drive tray support low-profile heat sinks and do not support an air shroud. Steps Lift the drive tray handles to 90 degrees upward.
Figure 37. Installing the mid drive tray Next steps Connect all the cables to the mid drive backplane. Follow the procedure listed in After working inside your system. Removing drive blank from the mid drive carrier The procedure for removing 2.5 inch and 3.5 inch blanks is identical. Prerequisites Follow the safety guidelines listed in Safety...
Figure 38. Removing drive blank from the mid drive carrier Next step Install drive blank into the mid drive carrier. Installing drive blank into the mid drive carrier The procedure to install drive blank from mid drive carrier is identical to installation of drive into mid drive carrier. The procedure for installing 2.5 inch and 3.5 inch blanks into mid drive carriers is identical.
Figure 39. Installing drive blank into the mid drive carrier Next step Follow the procedure listed in After working inside your system. Removing the drive carrier from the mid drive tray Prerequisites Follow the safety guidelines listed in Safety instructions. Follow the procedure listed in Before working inside your system.
Hold the drive carrier handle and lift the drive carrier out of the drive tray. CAUTION: To maintain proper system cooling, all empty drive slots must have drive blanks installed. Figure 40. Removing the drive carrier from the mid drive tray Next steps Install the drive carrier into the mid drive tray.
Figure 41. Installing the drive carrier into mid drive tray Next step Follow the procedure listed in After working inside your system. Removing a 3.5 inch drive from the 3.5 inch drive carrier Prerequisites Follow the safety guidelines listed in Safety instructions.
Figure 42. Removing a 3.5 inch drive from the 3.5 inch drive carrier Next step Install a 3.5 inch drive into the 3.5 inch drive carrier. Installing a 3.5 inch drive into the 3.5 inch drive carrier Prerequisite Follow the safety guidelines listed in Safety instructions.
Figure 43. Installing a 3.5 inch drive into the 3.5 inch drive carrier Next steps Install the drive carrier into the mid drive tray. Follow the procedure listed in After working inside your system. Removing a 2.5 inch drive from the 3.5 inch drive carrier Prerequisites Follow the safety guidelines listed in Safety...
Figure 44. Removing a 2.5 inch drive from the 3.5 inch drive carrier Next step Install a 2.5 inch drive into the 3.5 inch drive carrier. Installing a 2.5 inch drive into the 3.5 inch drive carrier Prerequisite Follow the safety guidelines listed in Safety instructions.
Figure 45. Installing a 2.5 inch drive into the 3.5 inch drive carrier Next steps Install the drive carrier into the mid drive tray. Follow the procedure listed in After working inside your system. Drives Drives are supplied in hot swappable drive carriers that fit in the drive slots. CAUTION: Before attempting to remove or install a drive while the system is running, see the documentation for the storage controller card to ensure that the host adapter is configured correctly.
CAUTION: To maintain proper system cooling, drive blanks must be installed in all empty drive slots. CAUTION: Mixing drive blanks from previous generations of PowerEdge servers is not supported. Step Press the release button, and slide the drive blank out of the drive slot. Figure 46.
Removing a drive carrier Prerequisites Follow the safety guidelines listed in Safety instructions. If installed, remove the front bezel. Using the management software, prepare the drive for removal. If the drive is online, the green activity or fault indicator flashes while the drive is turning off. When the drive indicators are off, the drive is ready for removal.
Installing a drive carrier Prerequisites CAUTION: Before attempting to remove or install a drive while the system is running, see the documentation for the storage controller card to ensure that the host adapter is configured correctly to support drive removal and insertion. CAUTION: Mixing drives from previous generations of PowerEdge servers is not supported.
Removing a 2.5 inch drive from the 3.5 inch drive adapter Prerequisites Follow the safety guidelines listed in Safety instructions. Follow the procedure listed in Before working inside your system. Remove 3.5 inch drive adapter from the 3.5 inch drive carrier.
Figure 51. Installing a 2.5 inch drive into the 3.5 inch drive adapter Next steps Install a 3.5 inch adapter into the 3.5 inch drive carrier. Follow the procedure listed in After working inside your system. Removing a 3.5 inch adapter from a 3.5 inch drive carrier Prerequisites Follow the safety guidelines listed in Safety...
Figure 52. Removing a 3.5 inch adapter from a 3.5 inch drive carrier Next step Install a 3.5 inch adapter into a 3.5 inch drive carrier. Installing a 3.5 inch adapter into a 3.5 inch drive carrier Prerequisite Follow the safety guidelines listed in Safety instructions.
Figure 53. Installing a 3.5 inch adapter into a 3.5 inch drive carrier Next steps Install the 3.5 inch drive carrier into the system. Follow the procedure listed in After working inside your system. Removing a drive from the drive carrier Prerequisites Follow the safety guidelines listed in Safety...
Figure 54. Removing a drive from the drive carrier Next step Install a drive into the drive carrier. Installing a drive into the drive carrier Prerequisite Follow the safety guidelines listed in Safety instructions. CAUTION: Mixing drive carriers from other generations of PowerEdge servers is not supported. Steps Insert the drive into the drive carrier with the connector end of the drive towards the back of the carrier.
Figure 55. Installing a drive into the drive carrier Next steps If removed, install the front bezel. Install the drive carrier. Rear drive cage The drive cage supports up to four 2.5 inch or two 3.5 inch drives. Four 2.5 inch rear drive cage is supported only in 32 drives system configuration, and two 3.5 inch rear drive cage is supported only in 18 drives system configuration.
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Figure 56. Removing a 4 x 2.5 inch rear hard drive cage Figure 57. Removing a 2 x 3.5 inch hard drive rear cage Next step Install the rear drive cage. Installing and removing system components...
Installing the rear drive cage The procedure for installing 2.5 inch and 3.5 inch rear drive cages is identical. Prerequisite Follow the safety guidelines listed in Safety instructions. Steps Align the screws on the drive cage with the screw holes on the system. Lower the drive cage into the system.
Figure 59. Installing a 2 x 3.5 inch rear hard drive cage Next steps Connect all the cables to the rear drive backplane. Install all the drives. Follow the procedure listed in After working inside your system. System memory The system supports DDR4 registered DIMM (RDIMMs) slots and load reduced DIMM (LRDIMMs) slots. System memory holds the instructions that are executed by the processor.
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Table 41. AMD EPYC 7000 Series datasheet Model 2P/1P Core Thread Base All cores Max DDR freq PCIe TDP (W) numb freq boost boost (MB) chann (1DPC) (Ghz) freq freq (Ghz) (Ghz) 7601 PS7601BDVIH 2P OR 2.20 2.70 3.20 2666 X128 7551 PS7551BDVIH...
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Figure 60. Memory socket locations Memory channels are organized as follows: Table 43. Memory channels Process Channel 0 Channel 1 Channel 2 Channel 3 Channel 4 Channel 5 Channel 6 Channel 7 Processo Slots A1 and Slots A2 and Slots A3 and Slots A4 and Slots A5 and Slots A6 and...
General memory module installation guidelines NOTE: If your system's memory configurations fail to observe these guidelines, your system might not boot, might stop responding during memory configuration, or might operate with reduced memory. The system supports Flexible Memory Configuration, enabling the system to be configured and run in any valid chipset architectural configuration.
If installed, remove the mid drive tray. WARNING: Allow the memory modules to cool after you power off the system. Handle the memory modules by the card edges and avoid touching the components or metallic contacts on the memory module. CAUTION: To ensure proper system cooling, memory module blanks must be installed in any memory socket that is not occupied.
CAUTION: To prevent damage to the memory module or the memory module socket during installation, do not bend or flex the memory module. You must insert both ends of the memory module simultaneously. Open the ejectors on the memory module socket outward to allow the memory module to be inserted into the socket. Align the edge connector of the memory module with the alignment key of the memory module socket, and insert the memory module in the socket.
• 1U performance heat sink (For 180/200W CPU in mid drive tray configurations) • 1U heat sink (For 120W-170W CPU) Use the following procedures when: • Removing and installing a heat sink • Installing an additional processor • Replacing a processor NOTE: To ensure proper cooling, you must install a processor blank in any empty processor socket.
Figure 63. Removing a heat sink Next step Install the heat sink. Removing the processor Prerequisites Follow the safety guidelines listed in Safety instructions. Follow the procedure listed in Before working inside your system. If installed, remove the expansion cards. Remove the air shroud.
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Figure 64. Removing screws on the force plate Release the processor socket frame by lifting up the blue latches. Installing and removing system components...
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Figure 65. Lifting the rail frame Holding the blue tab on the processor tray, slide the tray out of the processor socket frame. Installing and removing system components...
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Figure 66. Removing the processor tray If you are removing the processor permanently, install a processor blank. The procedure to install a processor blank is similar to that of the processor. Installing and removing system components...
Figure 67. Installing a processor blank Next step Install the processor. Installing the processor Prerequisite Follow the safety guidelines listed in Safety instructions. Steps If installed, remove the processor blank. The procedure to remove a processor blank is similar to that of the processor. Installing and removing system components...
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Figure 68. Removing a processor blank Holding the blue tab on the processor tray, slide the tray into the processor socket frame until firmly seated. Installing and removing system components...
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Figure 69. Placing the processor into the processor socket frame Lower the rail frame down until the blue latches lock into place. Installing and removing system components...
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Figure 70. Closing the processor socket frame Secure the processor socket cover to the processor socket base by tightening the screws in the sequence 1, 2, and 3. When all three screws are fully threaded, the socket is then actuated. The three screws are tightened to a torque value of 16.1 ± 1.2 kgf-cm (14.0 ± 1.0 lbf-in).
Figure 71. Securing the processor socket cover Next steps Install the heat sink. Install the air shroud. If removed, install the mid drive tray. If removed, install the expansion cards. Follow the procedure listed in After working inside your system. Installing the heat sink Prerequisite CAUTION:...
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CAUTION: Applying too much thermal grease can result in excess grease coming in contact with and contaminating the processor socket. NOTE: The thermal grease syringe is intended for single use only. Dispose of the syringe after you use it. Orient the heat sink with the screw holes on the processor plate. The captive screws on the heat sink should align with the screw holes on the processor plate.
Expansion card installation guidelines The PowerEdge R7425 system supports up to eight PCI express (PCIe) generation 3 expansion cards, that can be installed on the system board using expansion card risers. The following table provides detailed information about the expansion card riser specifications: Table 45.
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Riser configuration and Slot description PCIe slots on riser (Height and length) Processor connection supported risers Slot 3: x8 full-height, half length Processor 1 Slot 4: x16 full-height, full length Processor 2 Slot 6: x8 low profile, half length Processor 2 Slot 7: x8 full-height, full length Processor 2 Slot 8: x16 full-height, full length...
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Table 46. Riser configurations with 4 PCIe slots [Riser configuration 1 with or without rear storage (1D) and Riser configuration 2 with or without rear storage (1D+2C)] Card Type Slot priority Maximum number of cards Internal storage adapter HCA EDR HCA EDR HBA FC32 2, 1...
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Card Type Slot priority Maximum number of cards HBA FC32 7, 2, 1, 8, 4 HBA FC32 1, 8, 4, 2, 7, 5 HBA FC32 2, 1, 4, 5, 7, 8 25 GB NIC 2, 1, 4, 5 25 GB NIC 25 GB NIC 7, 3, 1, 8, 4 25 GB NIC...
Card Type Slot priority Maximum number of cards External storage adapter 7, 2, 1, 8, 4 External storage adapter 1, 8, 4, 2, 7, 5 External storage adapter 2, 1, 4, 5, 7, 8 Integrated Slot BOSS 2, 1, 4, 5 BOSS 7, 3, 1, 8, 4 BOSS...
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Figure 73. Opening the PCIe card holder latch To close the PCIe card holder latch, push the latch until it locks in place. Installing and removing system components...
Figure 74. Closing the PCIe card holder latch Next step Follow the procedure listed in After working inside your system. Removing expansion card from the expansion card riser Prerequisites Follow the safety guidelines listed in Safety instructions. Follow the procedure listed in Before working inside your system.
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Figure 75. Removing expansion card from expansion card riser 1 Figure 76. Removing expansion card from expansion card riser 2 Installing and removing system components...
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Figure 77. Removing expansion card from expansion card riser 3 If you are not going to replace the expansion card, install a metal filler bracket over the empty expansion slot opening and lower the expansion card latch. NOTE: You must install a filler bracket over an empty expansion card slot to maintain Federal Communications Commission (FCC) certification of the system.
Figure 79. Installing a filler bracket for riser 2 Figure 80. Installing a filler bracket for riser 3 Next step Install expansion card into the expansion card riser. Installing expansion card into the expansion card riser Prerequisites Follow the safety guidelines listed in Safety instructions.
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If installing a new expansion card, unpack it and prepare the card for installation. NOTE: For instructions, see the documentation accompanying the card. When installing a card into riser 2 or 3, open the PCIe card holder latch. Steps Lift the expansion card latch. If installed, remove the filler bracket.
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Figure 82. Removing a filler bracket for riser 2 Figure 83. Removing a filler bracket for riser 3 Hold the card by its edges, and align the card edge connector with the expansion card connector on the riser. Insert the card edge connector firmly into the expansion card connector until the card is fully seated. Lower the expansion card latch to lock the card in place.
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Figure 84. Installing expansion card into the expansion card riser 1 Figure 85. Installing expansion card into the expansion card riser 2 Installing and removing system components...
Figure 86. Installing expansion card into the expansion card riser 3 Next steps If applicable, connect the cables to the expansion card. If removed, install the air shroud. Follow the procedure listed in After working inside your system. Install any device drivers required for the card as described in the documentation for the card. Removing the riser 2 and 3 blank Prerequisites Follow the safety guidelines listed in...
Figure 87. Removing the riser 2 and 3 blank Next step Install the riser 2 and 3 blank. Installing the riser 2 and 3 blank Prerequisite Follow the safety guidelines listed in Safety instructions. Steps Align the screw and guide rail on the riser blank with the screw hole and standoff on the system. Lower the blank into the system until the release tab clicks into place.
Figure 88. Installing the riser 2 and 3 blank Next steps Install the air shroud. Follow the procedure listed in After working inside your system. Removing the riser 3 blank Prerequisites Follow the safety guidelines listed in Safety instructions. Follow the procedure listed in Before working inside your system.
Figure 89. Removing the riser 3 blank Next step Install the riser 3 blank. Installing the riser 3 blank Prerequisite Follow the safety guidelines listed in Safety instructions. Steps Align the screw on the riser with the screw hole on the system. Using a Phillips #2 screwdriver, tighten the screw to secure the blank to the system.
Figure 90. Installing the riser 3 blank Next steps Install the air shroud. Follow the procedure listed in After working inside your system. Removing the expansion card riser 1 Prerequisites Follow the safety guidelines listed in Safety instructions. Follow the procedure listed in Before working inside your system.
Figure 91. Removing the expansion card riser 1 Next step Install the expansion card riser Installing the expansion card riser 1 Prerequisite Follow the safety guidelines listed in Safety instructions. Steps Align the guide rails on the riser with the standoffs on the side of the system. Lower the riser into the system until the riser connector engages with the connector on the system board.
Figure 92. Installing the expansion card riser 1 Next steps If removed, install the expansion cards into the riser. Connect the cables to the riser. Follow the procedure listed in After working inside your system. Install any device drivers required for the card as described in the documentation for the card. Removing the expansion card riser 2 Prerequisites Follow the safety guidelines listed in...
Figure 93. Removing the expansion card riser 2A or 2E To remove expansion card riser 2B or 2C, hold the riser by its edges and lift the riser from the riser connector on the system board. Figure 94. Removing the expansion card riser 2B or 2C Next step Install the expansion card riser Installing the expansion card riser 2...
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b Lower the riser into the system until the riser connector engages with the connector on the system board. Using a Phillips #2 screwdriver, tighten the screws to secure the riser to the system. Figure 95. Installing the expansion card riser 2A To install expansion card riser 2B or 2C: Align the slots on the riser with the standoffs on the system.
Install any device drivers required for the card as described in the documentation for the card. Removing the expansion card riser 3 Prerequisites Follow the safety guidelines listed in Safety instructions. Follow the procedure listed in Before working inside your system.
Using a Phillips #2 screwdriver, tighten the screw to secure the riser to the system. Figure 98. Installing the expansion card riser 3 Next steps If removed, install the expansion cards into the riser. Connect the cables to the riser. Install the air shroud.
Next steps Follow the procedure listed in After working inside your system. Install the MicroSD card. Installing the MicroSD card Prerequisites Follow the safety guidelines listed in Safety instructions. NOTE: To use an MicroSD card with your system, ensure that the Internal SD Card Port is enabled in System Setup. NOTE: If reinstalling, ensure that you install the MicroSD cards into the same slots based on the labels you had marked on the cards during removal.
Figure 99. Removing the IDSDM or vFlash module Next step Install the IDSDM or vFlash module. Installing the IDSDM or vFlash module Prerequisite Follow the safety guidelines listed in Safety instructions. Steps Locate the IDSDM or vFlash connector on the system board. To locate IDSDM or vFlash connector, see the System board jumpers and connectors section.
Figure 100. Installing the optional IDSDM or vFlash module Next steps Install the MicroSD cards. NOTE: Re-install the MicroSD cards into the same slots based on the labels you had marked on the cards during removal. For systems that support rear 2.5 inch or 3.5 inch drive configuration, install the rear drive cage.
Figure 101. Removing the network daughter card Next step Install the NDC. Installing the network daughter card Prerequisite Follow the safety guidelines listed in Safety instructions. Steps Orient the NDC so that the Ethernet connectors fit through the slot in the chassis. Align the captive screws at the back-end of the card with the screw holes on the system board.
Follow the procedure listed in After working inside your system. Drive backplane Depending on your system configuration, the drive backplanes supported in PowerEdge R7425 are listed here: Table 48. Supported backplane options for PowerEdge R7425 systems System Supported backplane options 2.5 inch (x24) SAS/SATA/NVMe backplane, 3.5 inch (x4) SAS/SATA backplane on the mid drive...
Drive backplane connectors Figure 103. Back view of 24 x 2.5 inch backplane backplane to expander board connector (BP_XCEDE_3) backplane to expander board connector (BP_XCEDE_2) backplane to expander board connector (BP_XCEDE_31) signal connector (J_BP_SIG) power connector (J_PWR_A) power connector (J_PWR_B) PCIe connector (BP PCIE A2) PCIe connector (BP PCIE B2) PCIe connector (BP PCIE A1)
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Figure 105. Back view of 12 x 3.5 inch backplane power connector (J_BP_PWR) SAS connector (A2 BP SAS) SAS connector (A1 BP SAS) signal connector (BP SIG1) SAS connector (J_SAS_A0_B0) Figure 106. Back view of 8 x 3.5 inch drive backplane SAS connector (BP SAS B) signal connector (J_BP_SIG) SAS connector (BP SAS A)
Figure 108. Back view of 3.5 inch backplane (rear drive cage) power connector (J_BP_PWR_A) SAS connector (J_SAS_A) release pin (2) signal connector (J_BP_SIG) Figure 109. Back view of 2.5 inch backplane (rear drive cage) signal connector (J_BP_SIG) power connector (J_BP_PWR_A) SAS connector (J_SAS_1) Removing the drive backplane Prerequisites...
Figure 110. Removing the drive backplane Next step Install the drive backplane. Installing the drive backplane Prerequisite Follow the safety guidelines listed in Safety instructions. Steps Use the hooks on the system as guides to align the drive backplane. Lower the drive backplane until the release tabs snap into place. Installing and removing system components...
Figure 111. Installing the drive backplane Next steps Connect all the cables to the backplane. Install all the drives. Install the backplane cover. Install the cooling fan assembly. Install the air shroud. Follow the procedure listed in After working inside your system.
Figure 112. Removing the mid drive tray backplane Next step Install the mid drive tray backplane. Installing the mid drive tray backplane The procedure to install the backplane is identical for 2.5 and 3.5 inch configurations. Prerequisite Follow the safety guidelines listed in Safety instructions.
Figure 113. Installing the mid drive tray backplane Next steps Connect all the cables to the backplane. Install all the drive carriers into the mid drive tray. Follow the procedure listed in After working inside your system. Removing the 3.5 inch rear drive backplane Prerequisites CAUTION: To prevent damage to the drives and backplane, you must remove the drives from the system before removing the...
Figure 114. Removing the 3.5 inch rear drive backplane Next step Install the 3.5 inch rear drive backplane. Installing the 3.5 inch rear drive backplane Prerequisite Follow the safety guidelines listed in Safety instructions. Steps Use the hooks on the rear drive module as guides to align the drive backplane. Lower the backplane into the system until the release pins click in place.
Removing the 2.5 inch rear drive backplane Prerequisites CAUTION: To prevent damage to the drives and backplane, you must remove the drives from the system before removing the backplane. CAUTION: You must note the number of each drive and temporarily label them before removal so that you can replace them in the same locations.
Figure 117. Installing the 2.5 inch rear drive backplane Next steps Install all the drives into the rear drive cage. Connect all the cables to the backplane. Follow the procedure listed in After working inside your system. Cable routing Figure 118. Cable routing – 24 x 2.5 inch drive backplane with adapter PERC (slot 6) backplane backplane signal cable Installing and removing system components...
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backplane power cable A backplane power cable B system board SAS cable adapter PERC on slot 6 Figure 119. Cable routing – 24 x 2.5 inch drive backplane with adapter PERC (slot 3) backplane backplane signal cable backplane power cable A backplane power cable B system board SAS cable...
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Figure 120. Cable routing – 24 x 2.5 inch drive backplane with 4 x 3.5 (with 4 x 2.5 adapter) mid drive tray and 4 x 2.5 rear drive cage backplane backplane signal cable backplane power cable 4 x 3.5 inch drives (with 4 x 2.5 adapter) SAS cable SAS cable SAS cable...
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Figure 121. 24 x 2.5 inch NVMe drive backplane backplane backplane signal cable A backplane power cable A backplane signal cable B PCIe cable (A2, B2 to M3, M4) PCIe cable (A1, B1 to M1, M2) backplane power cable B backplane expander Installing and removing system components...
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Figure 122. Cable routing – 12 x 3.5 inch drive backplane with adapter PERC (slot 6) backplane backplane signal cable backplane power cable system board adapter PERC on slot 6 SAS cable Installing and removing system components...
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Figure 123. Cable routing – 12 x 3.5 inch drive backplane with adapter PERC (slot 3) backplane backplane signal cable backplane power cable system board adapter PERC on slot 3 SAS cable Installing and removing system components...
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Figure 124. Cable routing – 12 x 3.5 inch drive backplane with 4 x 3.5 mid drive tray and 2 x 3.5 rear drive cage backplane backplane signal cable backplane power cable system board SAS cable SAS cable rear drive backplane adapter PERC on slot 3 mid drive backplane 4 x 3.5 inch drives...
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Figure 125. Cable routing – 8 x 3.5 inch drive backplane with onboard SATA backplane backplane signal cable backplane power cable system board onboard SATA cable Installing and removing system components...
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Figure 126. Cable routing – 8 x 3.5 inch drive backplane with adapter PERC (slot 6) backplane backplane signal cable backplane power cable system board adapter PERC on slot 6 SAS cable Installing and removing system components...
Figure 127. Cable routing – 8 x 3.5 inch drive backplane with adapter PERC (slot 3) backplane backplane signal cable backplane power cable system board adapter PERC on slot 3 SAS cable System battery The system battery is used for low-level system functions such as powering the real-time and date settings of the system. Replacing the system battery Prerequisites WARNING:...
Figure 128. Removing the system battery To install a new system battery, hold the battery with the positive side facing up and slide it under the securing tabs. Press the battery into the connector until it snaps into place. Figure 129. Installing the system battery Next steps Install the expansion card riser If applicable, connect the cables to the expansion card(s) in the expansion card riser 1.
Remove the internal USB memory key. NOTE: The position of the USB 3.0 module may vary depending on the configuration of your system. NOTE: Ensure that you note the routing of the cables as you remove them from the system board. Route these cables properly when you replace them to prevent them from being pinched or crimped.
Figure 131. Installing the USB 3.0 module Next steps Install the internal USB memory key. Install the air shroud. Install the cooling fan assembly. Install the backplane cover. Follow the procedure listed in After working inside your system. Optional internal USB memory key An optional USB memory key can be installed in the internal USB 3.0 port.
Steps Locate the USB port or USB memory key on the system board. To locate the USB port, see the Optional internal USB memory key section. If installed, remove the USB memory key from the USB port. Insert the replacement USB memory key into the USB port. Next steps Follow the procedure listed in After working inside your...
Figure 132. Removing the optical drive Next steps Install the optical drive. If you are not adding a new optical drive, install the optical drive blank. The procedure to install the optical drive blank is the same as the optical drive. Installing the optional optical drive Prerequisite Follow the safety guidelines listed in...
Figure 133. Installing the optional optical drive Next steps Connect the power and data cables to the optical drive. NOTE: Route the cable properly on the side of the system to prevent it from being pinched or crimped. Install the air shroud.
NOTE: If two PSUs are used, they must be of the same maximum output power. Hot spare feature Your system supports the hot spare feature that significantly reduces the power overhead associated with power supply unit (PSU) redundancy. When the hot spare feature is enabled, one of the redundant PSUs is switched to the sleep state. The active PSU supports 100 percent of the load, thus operating at higher efficiency.
Install the power supply unit (PSU) blank only in the second PSU bay. Step Align the PSU blank with the PSU slot and push it into the PSU slot until it clicks into place. Figure 135. Installing a power supply unit blank Removing a power supply unit The procedure for removing AC and DC PSUs is identical.
Figure 136. Removing a power supply unit Next step Install the PSU or the blank. Installing a power supply unit The procedure for installing AC and DC PSUs is identical. Prerequisites Follow the safety guidelines listed in Safety instructions. For systems that support redundant PSU, ensure that both the PSUs are of the same type and have the same maximum output power.
Figure 137. Installing a power supply unit Next steps If you have unlatched the cable management arm, relatch it. For information about the cable management arm, see the system’s rack documentation at Dell.com/poweredgemanuals. Connect the power cable to the PSU, and plug the cable into a power outlet. CAUTION: When connecting the power cable to the PSU, secure the cable to the PSU with the strap.
• Current consumption: 32 A (maximum) Kit contents • Dell part number 6RYJ9 terminal block or equivalent (1) • #6-32 nut equipped with lock washer (1) Required tools Wire-stripper pliers capable of removing insulation from size 10 AWG solid or stranded, insulated copper wire. NOTE: Use alpha wire part number 3080 or equivalent (65/30 stranding).
Rotate the rubber cap clockwise to fix it over the captive screws. Insert the mating connector into the power supply. Control panel A control panel allows you to manually control the inputs to the server. Your system supports: • Left control panel: Contains status LEDs, system ID button, and iDRAC Quick Sync 2 (optional). •...
Installing the left control panel Prerequisite Follow the safety guidelines listed in Safety instructions. Steps Route the control panel cable through the side wall of the system. Align the left control panel assembly with the control panel slot on the system and attach the control panel assembly to the system. Connect the control panel cable to the system board connector and secure it using cable latch.
Steps Disconnect the VGA cable from the system board. Lift the cable latch and disconnect the control panel cable from the system board connector. Using a Phillips #1 screwdriver, remove the screws that secure the control panel and cable tube to the system. Holding the control panel and cable tube by its sides, remove the control panel and cable tube away from the system.
Figure 141. Installing the right control panel Next steps Install the cooling fan assembly. Install the air shroud. Follow the procedure listed in After working inside your system. System board A system board (also known as the motherboard) is the main printed circuit board in the system with different connectors used to connect different components or peripherals of the system.
Power supply unit(s) Expansion card riser 1 Expansion card riser 2 Expansion card riser 3 Processors Heat sinks IDSDM or vFlash module Internal USB memory key (if applicable) USB 3.0 module (if applicable) Memory modules and memory module blanks Network daughter card Steps Disconnect all cables from the system board.
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CAUTION: Take care not to damage the system identification button while placing the system board into the chassis. Holding the system board holder and blue release pin, lower the system board aligning the connectors into the slot, and place it in the system until the release pin click into place.
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Update the BIOS and iDRAC versions. Re-enable the Trusted Platform Module (TPM). For more information, see the Upgrading the Trusted Platform Module section. Import your new or existing iDRAC Enterprise license. For more information, see Integrated Dell Remote Access Controller User's Guide, at Dell.com/idracmanuals. Entering the system Service Tag by using System Setup If Easy Restore fails to restore the Service Tag, use System Setup to enter the Service Tag.
Click Service Tag Settings. Enter the service tag. NOTE: You can enter the service tag only when the Service Tag field is empty. Ensure that you enter the correct service tag. Once the service tag is entered, it cannot be updated or changed. Click OK.
Figure 144. Installing the TPM Next steps Install the system board. Follow the procedure listed in After working inside your system. Initializing TPM for BitLocker users Initialize the TPM. For more information, see http://technet.microsoft.com/en-us/library/cc753140.aspx. The TPM Status changes to Enabled, Activated. Installing and removing system components...
Using system diagnostics If you experience a problem with your system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test your system hardware without using additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.
System diagnostic controls Menu Description Configuration Displays the configuration and status information of all detected devices. Results Displays the results of all tests that are run. System health Provides the current overview of the system performance. Event log Displays a time-stamped log of the results of all tests run on the system. This is displayed if at least one event description is recorded.
Jumpers and connectors This topic provides specific information about the jumpers. It also provides some basic information about jumpers and switches and describes the connectors on the board in the system. Jumpers on the system board help to disable the system and setup passwords. You must know the connectors on the system board to install components and cables correctly.
Table 50. System board jumper settings Jumper Setting Description PWRD_EN The BIOS password feature is enabled. The BIOS password feature is disabled. iDRAC local access is unlocked at next AC power cycle. iDRAC password reset is enabled in F2 iDRAC settings menu. NVRAM_CLR The BIOS configuration settings are retained at system boot.
Getting help Topics: • Contacting Dell • Documentation feedback • Accessing system information by using QRL • Receiving automated support with SupportAssist Contacting Dell Dell provides several online and telephone based support and service options. If you do not have an active internet connection, you can find contact information about your purchase invoice, packing slip, bill, or Dell product catalog.
Resource Locator section. Quick Resource Locator for PowerEdge R7425 system Figure 146. Quick Resource Locator for PowerEdge R7425 system Receiving automated support with SupportAssist Dell SupportAssist is an optional Dell Services offering that automates technical support for your Dell server, storage, and networking devices.
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