Risco Agility 4 User Manual
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Risco Agility 4 User Manual

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Agility 4
User Manual
Model: RW132V

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Summary of Contents for Risco Agility 4

  • Page 1 Agility 4 User Manual Model: RW132V...
  • Page 2 Important Notice This manual is delivered subject to the following conditions and restrictions:  This manual contains proprietary information belonging to RISCO Group, supplied solely and explicitly for the purpose of assisting properly authorized users of the system.  No part of its contents may be used for any other purpose, disclosed to any other person or firm, or reproduced by any means, electronic or mechanical, without the express prior written permission of RISCO Group.

  • Page 3: Table Of Contents

    Table of Contents INTRODUCTION ......................6 – V IP C ..............6 POINT IDEO ERIFICATION WITH AMERA ..................... 6 NAPSHOT OLLOW VENT ....................6 DDITIONAL EATURES ....................7 PERATIONAL EVICES IMPORTANT SAFETY PRECAUTIONS ................8 SYSTEM STATUS INDICATIONS ..................9 LED I ....................
  • Page 4 ........................ 37 PERATION SMS Confirmation Reply ..................... 37 Table of SMS Commands .................... 37 Operation ........................37 REGISTERING THE AGILITY 4 TO THE RISCO CLOUD............. 38 Registering to the RISCO Cloud ................... 38 RISCO C ........... 39 OGGING IN TO THE...
  • Page 5 Adding a Proximity Tag ....................44 Deleting a Proximity tag ..................... 44 ..................45 EFINING OLLOW ESTINATIONS Testing Follow Me Reporting ..................46 & U .. 47 CTIVATING EACTIVATING UTOMATIC ETTING TILITY UTPUT ROGRAMS WITH CHEDULER SYSTEM TECHNICAL SPECIFICATIONS ................. 48 Page 5...

  • Page 6: Introduction

    – can trigger the IP camera. Snapshot Follow Event Agility 4 also supports advanced PIR camera functionality to “follow” event activations (to capture and send snapshots) – other than those of the PIR camera itself – which occur within the PIR’s partitions.

  • Page 7: User Operational Devices

    User Operational Devices Agility 4 can use several RISCO devices. The most typical ones are listed below. NOTE: All RISCO devices available for system use come with their respective instructions. Smartphone For Android and iOS, use the iRISCO Smartphone app for system operation and control.

  • Page 8: Important Safety Precautions

    Internet connectivity. It includes all the capabilities of the iRISCO Smartphone app and can also configure RISCO’s PIR Camera settings such as the number of images taken, image resolution, and more. The app is powered by the RISCO Cloud.

  • Page 9: System Status Indications

    System Status Indications Main Panel LED Indicators Power LED (Green) Condition Description Power OK Rapid flash Indicates AC Fault Slow flash Indicates low battery Fault Full Set & Alarm LED (Red) Condition Description System is Full Set Rapid flash Alarm activation Slow flash System is in Exit delay System is Unset...

  • Page 10: Main Panel Sound Indicators

    Main Panel Sound Indicators Type Description Intrusion alarm Continuous, rapid beeping Fire alarm Staggered, rapid beeping Exit delay Slow buzzer beeps until the Exit Delay time period expires Entry delay Slow buzzer beeps until the Entry Delay time period expires Confirm operation 1-second tone Reject operation...

  • Page 11: Panda Keypad Led Indicators

    Panda Keypad LED Indicators Description  On: System connected to cloud  No: No cloud connectivity  Slow Flash: Cloud connectivity Fault  On: System ready  Off: Open zones  Slow Flash: Ready to set with open entry/exit zone ...

  • Page 12: Message Indicators

    Message Indicators Viewing Last Alarm Device Procedure Press for two seconds. [Smartphone app]: View last alarm from the event log SMS: Enter code + AL Page 12...

  • Page 13: Viewing And Hearing System Status

    Viewing and Hearing System Status Device Procedure NOTE: Short-press for display, or long-press for display + announcement. Quick mode: Press High Security mode: Press , then enter code or use proximity tag. NOTE: Short-press for LCD display, or long-press for display + announcement.

  • Page 14: Hearing Voice Messages & Announcements

    Entrance Receiving E-Mail Messages When the Agility 4 system is connected to the RISCO Cloud, the system can send the following system status and event notification messages to predefined e-mail addresses: Safety; Alarms; SOS; System Status; Faults; Maintenance; and Cloud Related. For example:...

  • Page 15: On-Site User Operation

    On-Site User Operation NOTE: For user operations by telephone see Remote User Operation by Telephone, page 34. For user operations by SMS, see SMS Operation, page 37. Setting Before Setting the system check if the LED is on, which indicates the system is ready to arm.

  • Page 16: Part Setting

    Press Press [SMS]: Enter code + S Example: 1234S. For more information refer to SMS Operation, page 37. [Web app]: Click Full Set Part Setting Partial Setting (also referred to as “Part” Setting or “Home” Setting) sets only part of the premises, while enabling people to remain in another Unset part of the premises.

  • Page 17: Partition Setting - Part Or Full

    Press or the small button if defined (installer-defined) [SMS]: Enter code + P Example: 1234P. For more information refer to SMS Operation, page 37. [Web app]: Click Part Set Partition Setting – Part or Full There can be up to 3 partitions. Each partition can be managed as a separate security system that can be Set and Unset individually, regardless of the condition of the other.

  • Page 18: Forced Setting

    Press or small button 4 (installer-defined) [SMS]: Enter code + S (Set) or P (Part Set). Now enter partition number (1– 3). Example: 1234P3. For more information refer to SMS Operation, page 37. Forced Setting If the installer has enabled forced Setting (for specific zones), you can set the system regardless if those zones are open (not set) or faulty.

  • Page 19: Setting With Zone Omitting

    Setting with Zone Omitting Omitting a zone enables you to set a partition even if a zone within that partition is open (not secured). You may need to omit a zone, for example, when access is needed to one zone in an otherwise protected area, or to cause the system to temporarily circumvent a zone.

  • Page 20: System Unsetting

    System Unsetting Device Procedure [Smartphone app]: Press NOTE: For LED and buzzer indication and code descriptions, see Main Panel LED Indicators on page 9, and Main Panel Sound Indicators on page 10 Quick mode: Press High security mode: Press , then enter code. Press then enter code or use proximity tag.

  • Page 21: Partition Unsetting

     To view the last alarm information, at the LCD/Panda keypad press for about 3 seconds.  If an entry door is opened prior to Unsetting the system, "Alarm occurred in the system" will be announced.  Short-press to view the alarm type (system status), or long-press to view & also hear the status.

  • Page 22: Duress Unsetting (Unsetting While Sending A Duress Alarm)

    Duress Unsetting (Unsetting while Sending a Duress Alarm) If a user is ever forced to Unset the system, they can comply while at the same also send a silent duress alarm from the LCD/Panda keypad to the monitoring station. At the premises there are no audible alarms nor any visible indicators.

  • Page 23: Sending A Duress Alarm (Duress Unsetting)

    Sending a Duress Alarm (Duress Unsetting) To Unset under duress (send duress alarm to monitoring station) via the LCD/Panda keypad:  Press , then enter the duress code NOTE: Under no circumstances should the duress code be used haphazardly or without reason.

  • Page 24: Sending Alarms (Events)

    Sending Alarms (Events) Sending a Duress Alarm See Duress Unsetting (Unsetting while Sending a Duress Alarm), page 22. Sending a Panic Alarm In the event of an emergency you can send a panic notification to the monitoring station or to Follow-Me destinations. The panic alarm feature must be installer-enabled, and can also be installer-defined to be silent at the premises at the premises when sent from the LCD/Panda keypad.

  • Page 25: Sending A Medical / Emergency Alarm

    Sending a Medical / Emergency Alarm You can send a medical / emergency alarm from the LCD/Panda keypad. To send a medical / emergency alarm from the LCD/Panda keypad:  Press (LCD Keypad) / (Panda Keypad) simultaneously for 2 seconds Operating Output Control Also known as Home Automation or Utility Output, this enables you to schedule multiple automated external (not system-connected) devices to be remotely turned on and off, such...

  • Page 26: Viewing The Event Log

    Viewing the Event Log Device Procedure Press then enter code and then scroll to Event Log and press Press then enter code and then scroll to Event Log and press [Web app]: Viewing the Event Log (History tab) [Smartphone app]: Viewing the Event Log Describing Talk &...

  • Page 27: User-Initiated Talk & Listen

    User-Initiated Talk & Listen Device Procedure To activate/deactivate the Talk & Listen feature at the Talk & Listen unit (if installer-defined), at the keypad press simultaneously. To activate/deactivate the Talk & Listen feature at the Talk & Listen unit (if installer-defined), at the keypad press simultaneously.

  • Page 28: Additional Common User Operations At The Lcd/Panda Keypad

    Additional Common User Operations at the LCD/Panda Keypad Permissions Keypad Operation Grand Procedure User Installer Master LCD Keypad: Press and hold for 2 seconds.    to adjust the display contrast, and then press Set keypad Panda Keypad: Press and hold for 2 contrast seconds.
  • Page 29 LCD/Panda Keypad: Press for 2    Adjust speaker seconds. Press 0-4 to select volume level, volume and then press Panda Keypad: / Press and hold for 2    seconds. Adjust keypad to select the icon and volume press then use...
  • Page 30 Press , enter code, at Activities, Service Mode press , scroll to Advanced and (Activate this mode press , then scroll to Service when changing a   device’s battery to Mode and press ; “Service Mode silence the tamper Activated”...
  • Page 31 Press , enter code, at Activities Entry/Exit beeps press , scroll to Advanced and   (Provides beep indication when in press , then scroll to Ex/En Entry Delay / Exit Delay modes) Beeps and press ; “Ex/En Beeps On (or Off)” displays. Repeat procedure to toggle between On and Off.
  • Page 32 CS Connect (Grants permission Press , enter code, at Activities to installer / press , scroll to Advanced and monitoring station to establish   press , scroll to CS Connect and communication with the press , scroll to via IP or via configuration software via IP or GPRS, and then press...

  • Page 33: System Operation By Remote Control

    System Operation by Remote Control Changing the Remote Control Code Each remote control can be defined by your installer to have a unique 4-digit code, which is used to perform operations in High Security mode. To change the remote control code, it is mandatory to perform the following procedure in close proximity to the control panel.

  • Page 34: Remote User Operation By Telephone

    LCD/Panda keypad. To remotely access the system: 1. From a remote touch-tone telephone, dial the number at the premises where Agility 4 is installed (for the telephone connected to the Agility 4 main panel).

  • Page 35: Receiving Follow-Me Event Notification By Telephone

    Receiving Follow-Me Event Notification by Telephone Up to 16 users can receive Follow-Me event notifications (pre-recorded messages) to their telephones, which can be sent for any or all types of events (for example, intrusion, safety, or panic), depending on the installer-defined event type configuration for each Follow-Me user.

  • Page 36: Telephone Operations Menu

    Telephone Operations Menu The Operations menu announces the options and instructions for operating the system by telephone. The menu options vary, according to system status and user access rights. Operation Procedure Set all partitions Press [1][1] Set a selected partition Press [1][9] followed by the partition number Unset all partitions Press [2][2]...

  • Page 37: Sms Operation

    SMS Operation The following table describes user SMS commands for remote system operations. NOTE: For SMS operation, the GSM/GPRS module must be installed in your system. SMS Confirmation Reply An SMS sender can receive a confirmation (or fail) reply from the system upon request, by adding the letters RP at the end of any SMS command (see table below of SMS commands): Table of SMS Commands Operation...

  • Page 38: Registering The Agility 4 To The Risco Cloud

    NOTE: Before registering the panel, consult with your installer to check if the panel is already registered in the RISCO Cloud and is assigned to you. If so, open the email that was sent to you, then click on the confirmation link and follow the instructions to complete the registration.

  • Page 39: Logging In To The Risco Cloud / Accessing The Web User App

    Logging in to the RISCO Cloud / Accessing the Web User App Here you can log in to the RISCO Cloud after registration and also log in to access the Web user app: 1. Go to www.riscocloud.com 2. Enter your user name and password (as defined during the registration process).

  • Page 40: Smartphone / Web User Interface Operation

    Smartphone / Web User Interface Operation You must first be registered to the RISCO Cloud in order to operate your system using the Smartphone and Web apps. For access to the Web User app, see the Web User App User Guide.

  • Page 41: User Settings

    Using the LCD/Panda keypad or Web app, each system user is assigned a unique user code, which is needed to operate the system. Agility 4 can support the following: up to 31 different codes for system users and 1 Grand Master code. User codes are typically issued for: ...
  • Page 42 6. Scroll to select the index number (to designate to a system user), and then press NOTE: Index number 00 is reserved for the Grand Master, while the other index numbers (01 through 31) are for all other system users. 7.

  • Page 43: Deleting User Codes

    Deleting User Codes User codes can only be deleted when the system is Unset. NOTE: It is not possible to delete the Grand Master code, although it can be changed. To delete a user code using an LCD/Panda keypad: 1. Press and enter your code to access the User Menu.

  • Page 44: Adding And Deleting Proximity Tags

    Adding and Deleting Proximity Tags At the LCD/Panda keypad you can use a proximity tag instead of entering your code – for performing Setting/Unsetting or activating/deactivating functions. The following Proximity tag operations can be performed:  Adding a new proximity tag ...

  • Page 45: Defining Follow Me Destinations

    To delete by user index number: 1. Press and enter your code to access the User Menu. 2. Use scroll to Codes/Tags, and then press 3. Scroll to Proximity Tags, and then press 4. Scroll to Delete by User, and then press 5.

  • Page 46: Testing Follow Me Reporting

    To define a Follow Me destination using the LCD/Panda keypad: 1. Press and enter your Grand Master code to access the User Menu. 2. Use scroll to Follow Me, and then press 3. Scroll to select the user’s index number, and then press 4.

  • Page 47: Activating /Deactivating Automatic Setting & Utility Output Programs With Scheduler

    Activating/Deactivating Automatic Setting & Utility Output Programs with Scheduler The Scheduler feature enables the Grand Master to activate or de-activate the following whenever needed:  Automatic system Setting/Unsetting: The Grand Master can activate (or deactivate) the system to be Set/Unset at its pre-set time intervals. ...

  • Page 48: System Technical Specifications

    System Technical Specifications Electrical Characteristics 230 V AC (-15%+10%), 50 Hz, 50 mA System power Main board: Typical 130 mA GSM: Standby 35 mA, Communication 300 mA Units consumptions Modem: Standby 20 mA, Communication 60 mA IP Card: 115 mA (max) Backup battery Sealed lead acid battery 6 V, 3.7 Ah Battery dimensions (HxWxD)
  • Page 49 RISCO, for a period of (i) 24 months from the date of connection to the RISCO Cloud (for cloud connected products) or (ii) 24 months from production (for other products which are non-cloud connected), as the case may be (each, the “Product Warranty Period”...
  • Page 50 RISCO’s written approval or combined with, or installed on products, or equipment of the customer or of any third party; (d) have been damaged by any factor beyond RISCO’s reasonable control such as, but not limited to, power failure, electric power surges, or unsuitable third party...
  • Page 51 No employee or representative of RISCO is authorized to change this warranty in any way or grant any other warranty. RED Compliance Statement Hereby, RISCO Group declares that this equipment is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU.
  • Page 52 Contacting RISCO Group RISCO Group is committed to customer service and product support. You can contact us through our website www.riscogroup.com or as follows: Belgium / Benelux Italy Tel: +32-2522-7622 Tel: +39-02-66590054 E-mail: support-be@riscogroup.com E-mail: support-it@riscogroup.com Spain China (Shanghai) Tel: +34-91-490-2133 Tel: +86-21-52-39-0066 E-mail: support-es@riscogroup.com...

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