Risco Agility 3 User Manual
Risco Agility 3 User Manual

Risco Agility 3 User Manual

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Summary of Contents for Risco Agility 3

  • Page 1 User Manual...
  • Page 2 Agility 3 User Manual Important Notice This manual is delivered subject to the following conditions and restrictions: This manual contains proprietary information belonging to RISCO Group, supplied solely and explicitly for the purpose of assisting properly authorized users of the system.
  • Page 3: Table Of Contents

    Agility 3 User Manual Table of Contents INTRODUCTION ............................ 5 – V IP C ................... 5 POINT IDEO ERIFICATION WITH AMERA ........................... 5 NAPSHOT OLLOW VENT ........................5 DDITIONAL EATURES ......................... 6 PERATIONAL EVICES IMPORTANT SAFETY PRECAUTIONS ...................... 7 SYSTEM STATUS INDICATIONS......................8 LED I ........................
  • Page 4 SMS O ............................31 PERATION SMS Confirmation Reply ........................31 Table of SMS Commands ........................31 Operation ............................31 REGISTERING TO THE RISCO CLOUD ....................32 RISCO C ..............32 OGGING IN TO THE LOUD CCESSING THE SMARTPHONE / WEB USER INTERFACE OPERATION ................33 RISCO S .....................
  • Page 5: Introduction

    – can trigger the IP camera. Snapshot Follow Event Agility 3 also supports advanced PIR camera functionality to “follow” event activations (to capture and send snapshots) – other than those of the PIR camera itself – which occur within the PIR’s partitions.
  • Page 6: User Operational Devices

    Agility 3 User Manual User Operational Devices Agility 3 can use several RISCO devices. The most typical ones are listed below. NOTE: All RISCO devices available for system use come with their respective instructions. Smartphone For Android and iOS, use the iRISCO Smartphone app for system operation and control.
  • Page 7: Important Safety Precautions

    Agility 3 User Manual Important Safety Precautions WARNING: Installation or usage of this product that is not in accordance with the intended use as defined by the supplier and as described in the instructional materials can result in damage, injury or death.
  • Page 8: System Status Indications

    Agility 3 User Manual System Status Indications Main Panel LED Indicators Power LED (Green) Condition Description Power OK Rapid flash Indicates AC trouble Slow flash Indicates low battery trouble Away (Full) Arm & Alarm LED (Red) Condition Description System is Away (Full) armed...
  • Page 9: Main Panel Sound Indicators

    Agility 3 User Manual Main Panel Sound Indicators Type Description Intrusion alarm Continuous, rapid beeping Fire alarm Staggered, rapid beeping Exit delay Slow buzzer beeps until the Exit Delay time period expires Entry delay Slow buzzer beeps until the Entry Delay time period expires...
  • Page 10: Remote Control Led Indicators

    Agility 3 User Manual Remote Control LED Indicators Operation LED state (send command*) LED state (receive status) Away Arm Green Stay Arm Green Orange Disarm Green Green Alarm Green Flashing Red *If the Send command (green) LED changes to orange, it indicates a low battery condition.
  • Page 11: Viewing And Hearing System Status

    Agility 3 User Manual Viewing and Hearing System Status Device Procedure NOTE: Short-press for LCD display, or long-press for display + announcement. Quick mode: Press High Security mode: Press , then enter code or use proximity tag. NOTE: For both modes, pressing...
  • Page 12: Receiving Sms Messages

    For example: Receiving E-Mail Messages Using the Agility IP Module or the RISCO Cloud, the system can send system status and event notification messages to predefined e-mail addresses. For example: Subject: Alarm Security Message: Intruder Alarm...
  • Page 13: On-Site User Operation

    Agility 3 User Manual On-Site User Operation NOTE: For user operations by telephone see Remote User Operation by Telephone, page 28. For user operations by SMS, see SMS Operation, page 31. Arming Before arming the system check if the LED is on, which indicates the system is ready to arm.
  • Page 14: Stay / Home (Partial) Arming

    Agility 3 User Manual Stay / Home (Partial) Arming Partial arming (also referred to as “Stay” arming or “Home” arming) arms only part of the premises, while enabling people to remain in another disarmed part of the premises. Device Procedure...
  • Page 15: Partition Arming - Stay Or Away

    Agility 3 User Manual Partition Arming – Stay or Away There can be up to 3 partitions. Each partition can be managed as a separate security system that can be armed and disarmed individually, regardless of the condition of the other.
  • Page 16: Arming With System Trouble (Trouble Bypassing)

    Agility 3 User Manual Arming with System Trouble (Trouble Bypassing) If required, and defined by your installer, arming can take place from the wireless keypad even when there are system troubles occurring. When arming the system with a simultaneous trouble, the display will show a system trouble message.
  • Page 17: Disarming

    Agility 3 User Manual Disarming When the system is disarmed, the system’s devices will not detect events or trigger alarms. When entering an armed site, the installer-defined entry delay countdown begins, during which time you must disarm the system in order not to activate alarms. The disarming operation will be followed by a local message announcement (if installer-defined).
  • Page 18: Disarming After Alarm Activation / Silencing An Alarm

    Agility 3 User Manual Disarming after Alarm Activation / Silencing an Alarm After an alarm activation, if you disarm the system it will also serve to silence the alarm. NOTES: After disarming, the system will sound 4 siren chirps to inform that an alarm has occurred, and then any alarms will be silenced.
  • Page 19: Duress Disarming (Disarming While Sending A Duress Alarm)

    Agility 3 User Manual Duress Disarming (Disarming while Sending a Duress Alarm) If a user is ever forced to disarm the system, they can comply while at the same also send a silent duress alarm from the LCD keypad to the monitoring station. At the premises there are no audible alarms nor any visible indicators.
  • Page 20: Sending A Duress Alarm (Duress Disarming)

    Agility 3 User Manual Sending a Duress Alarm (Duress Disarming) To disarm under duress (send duress alarm to monitoring station) via the LCD keypad: Press , then enter the duress code NOTE: Under no circumstances should the duress code be used haphazardly or without reason.
  • Page 21: Sending Alarms (Events)

    Agility 3 User Manual Sending Alarms (Events) Sending a Duress Alarm See Duress Disarming (Disarming while Sending a Duress Alarm), page 19. Sending a Panic Alarm In the event of an emergency you can send a panic notification to the monitoring station or to Follow-Me destinations.
  • Page 22: Operating Output Control

    Agility 3 User Manual Operating Output Control Also known as Home Automation or Utility Output, this enables you to schedule multiple automated external (not system-connected) devices to be remotely turned on and off, such as lights, appliances, a garage door, etc.).
  • Page 23: Describing Talk & Listen

    Agility 3 User Manual Describing Talk & Listen The Talk & Listen feature enables 1-way or 2-way voice communication between the monitoring station and system users at the premises. Installer-defined, it can be activated by the monitoring station and also user-activated and operated from the keypad. The monitoring station, for example, can listen silently to the premises in order to verify an event or to talk to someone at the premises who needs assistance.
  • Page 24: Additional Common User Operations At The Lcd Keypad

    Agility 3 User Manual Additional Common User Operations at the LCD Keypad Permissions LCD Keypad Grand Procedure Operation User Installer Master Press and hold for 2 seconds. Set LCD keypad contrast to adjust the display contrast, and then press System Chime...
  • Page 25 Agility 3 User Manual Enter code, at Activities, press , scroll Service Mode to Advanced and press , then scroll to (Activate this mode when changing a Service Mode and press ; “Service device’s battery to Mode Activated” displays. Remove device silence the tamper cover and replace battery.
  • Page 26 Agility 3 User Manual Enter code > scroll to Service Info. and View Service Info press > use the scroll keys to toggle (View the installer’s name & phone between Name and Phone > press number) select > enter the information, using scroll keys to go to the next space.
  • Page 27: System Operation By Remote Control

    Agility 3 User Manual Enable CS (Grants permission Enter code, at Activities press , scroll to to installer / monitoring station Advanced and press , then scroll to to enable remote configuration and Enable CS and press ; “Connection operation via the Ready”...
  • Page 28: Remote User Operation By Telephone

    LCD keypad. To remotely access the system: 1. From a remote touch-tone telephone, dial the number at the premises where Agility 3 is installed (for the telephone connected to the Agility 3 main panel).
  • Page 29: Receiving Follow-Me Event Notification By Telephone

    Agility 3 User Manual Receiving Follow-Me Event Notification by Telephone Up to 16 users can receive Follow-Me event notifications (pre-recorded messages) to their telephones, which can be sent for any or all types of events (for example, intrusion, safety, or panic), depending on the installer-defined event type configuration for each Follow-Me user.
  • Page 30: Telephone Operations Menu

    Agility 3 User Manual Telephone Operations Menu The Operations menu announces the options and instructions for operating the system by telephone. The menu options vary, according to system status and user access rights. Operation Procedure Arm all partitions Press [1][1]...
  • Page 31: Sms Operation

    Agility 3 User Manual SMS Operation The following table describes user SMS commands for remote system operations. NOTE: For SMS operation, the GSM/GPRS module must be installed in your system. SMS Confirmation Reply An SMS sender can receive a confirmation (or fail) reply from the system upon request, by...
  • Page 32: Registering To The Risco Cloud

    3, and click the link to activate your registration to the Cloud. Logging in to the RISCO Cloud / Accessing the Web User App Here you can log in to the RISCO Cloud after registration, and also log in to access the Web user app: 1. Go to www.riscocloud.com 2.
  • Page 33: Smartphone / Web User Interface Operation

    Agility 3 User Manual Smartphone / Web User Interface Operation You must first be registered to the RISCO Cloud in order to operate your system using the Smartphone and Web apps. For access to the Web User app, see the Web User App User Guide.
  • Page 34: User Settings

    Using the LCD keypad or Web app, each system user is assigned a unique user code, which is needed to operate the system. Agility 3 can support the following: up to 31 different codes for system users and 1 Grand Master code. User codes are typically issued...
  • Page 35 Agility 3 User Manual 6. Scroll to select the index number (to designate to a system user), and then press NOTE: Index number 00 is reserved for the Grand Master, while the other index numbers (01 through 31) are for all other system users.
  • Page 36: Deleting User Codes

    Agility 3 User Manual Deleting User Codes User codes can only be deleted when the system is disarmed. NOTE: It is not possible to delete the Grand Master code, although it can be changed. To delete a user code using an LCD keypad: 1.
  • Page 37: Adding And Deleting Proximity Tags

    Agility 3 User Manual Adding and Deleting Proximity Tags At the LCD keypad you can use a proximity tag instead of entering your code – for performing arming/disarming or activating/deactivating functions. The following Proximity tag operations can be performed: Adding a new proximity tag Deleting a proximity tag by the user’s index number...
  • Page 38: Defining Follow Me Destinations

    Agility 3 User Manual To delete by user index number: 1. Press and enter your code to access the User Menu. 2. Use scroll to Codes/Tags, and then press 3. Scroll to Proximity Tags, and then press 4. Scroll to Delete by User, and then press 5.
  • Page 39: Testing Follow Me Reporting

    Agility 3 User Manual To define a Follow Me destination using the LCD keypad: 1. Press and enter your Grand Master code to access the User Menu. 2. Use scroll to Follow Me, and then press 3. Scroll to select the user’s index number, and then press 4.
  • Page 40: Activating/Deactivating Automatic Arming & Utility Output Programs With Scheduler

    Agility 3 User Manual Activating/Deactivating Automatic Arming & Utility Output Programs with Scheduler The Scheduler feature enables the Grand Master to activate or de-activate the following whenever needed: Automatic system arming/disarming: the Grand Master can activate (or deactivate) the system to be armed/disarmed at its pre-set time intervals.
  • Page 41: System Technical Specifications

    Agility 3 User Manual System Technical Specifications Electrical Characteristics 230 V AC (-15%+10%), 50 Hz, 50 mA System power Optional: 9 V AC, 50-60 Hz Main board: Typical 130 mA GSM: Standby 35 mA, Communication 300 mA Units consumptions Modem: Standby 20 mA, Communication 60 mA...
  • Page 42 Risco, for a period of (i) 24 months from the date of connection to the Risco Cloud (for cloud connected products) or (ii) 24 months from production (for other products which are non-cloud connected), as the case may be (each, the “Product Warranty...
  • Page 43 APPLICABLE THERETO, IF ANY, IS THE BATTERY MANUFACTURER'S WARRANTY. Risco makes no other warranty, expressed or implied, and makes no warranty of merchantability or of fitness for any particular purpose. For the sake of good order and avoidance of any doubt: DISCLAIMER.
  • Page 44 Agility 3 User Manual Contacting RISCO Group RISCO Group is committed to customer service and product support. You can contact us through our website www.riscogroup.com or as follows: Australia Italy Tel: + 1-800-991-542 Tel: +39-02-66590054 E-mail: support-au@riscogroup.com E-mail: support-it@riscogroup.com Belgium / Benelux...

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