Problems When Starting Expressbuilder - NEC Express5800 Series Maintenance Manual

Chapter 1 Maintenance
[?] POST does not complete
 Is memory installed correctly?

Check if memory is installed correctly.
 Is the memory size large?

The memory check may take longer than usual if the installed memory size is large. Wait for a while.
 Did you perform any keyboard or mouse operation immediately after you started the server?

If you perform any keyboard or mouse operation immediately after start-up, POST may accidentally
detect a keyboard controller error and stops processing. In such a case, reboot the server. Do not
perform any keyboard or mouse operation until the BIOS start-up message appears after you reboot the
server.
 Are memory and PCI devices supported for use with this server?

Operation of the server with unauthorized devices is not guaranteed.
5.2

Problems When Starting EXPRESSBUILDER

[?] Unable to start EXPRESSBUILDER
 Did you insert EXPRESSBUILDER DVD and reboot while POST was being executed?

Insert the DVD and reboot the server again.
 Are BIOS settings correct?

Configure the boot order so that the optical disk drive is the first to start up.
(Check menu: Boot)
 Is the following message displayed?
This EXPRESSBUILDER version is not designed for this
computer.
Insert the correct version and click [OK].
EXPRESSBUILDER could not get the hardware parameters of this
motherboard.
This version is not designed for this computer or the
motherboard may be broken.
The file that EXPRESSBUILDER tried to operate was not found.
The file that EXPRESSBUILDER tried to operate was not able
to open.
EXPRESSBUILDER cannot get the parameters of the definition
file.
An undefined error occurred.
Message
Express5800/E120d-1 Maintenance Guide
5. Troubleshooting
Solution
Execute EXPRESSBUILDER provided
with the server.
Contact your sales representative.
EXPRESSBUILDER cannot be read.
Media may be defective or the optical
disk drive may be faulty.
Contact your sales representative .
Contact your sales representative.
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