Culligan HE 1.25 Series Owner's Manual
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Culligan HE 1.25 Series Owner's Manual

High efficiency water softener
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High
Efficiency
1.25 Water
Softener
Owners
Guide
01024584_RevE
DCO 190528 11/19
©2019 Culligan International Company

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Summary of Contents for Culligan HE 1.25 Series

  • Page 1 High Efficiency 1.25 Water Softener Owners Guide 01024584_RevE DCO 190528 11/19 ©2019 Culligan International Company...
  • Page 2 United States and other countries. Culligan reserves the right to change the specifications referred to in this literature at any time, without prior notice. Culligan, AquaSensor, Tripl-Hull, and SoftMinder are trademarks of Culligan International Company or its affiliates.

  • Page 3: Table Of Contents

    Contents About this Manual ............................4 Thank You..............................5 Specifications ..............................6 Introduction ..............................7 How Your Water Conditioner Works ......................8 The Culligan Process ..........................9 Modes of Operation ...........................10 Navigating the Menus and Keypad......................12 Set Date and Time .............................13 Information..............................15 Regeneration .............................17 Salt Supply, Usage and Service .......................19...

  • Page 4: About This Manual

    Use protective clothing and proper face or eye protection equipment when handling chemicals or tools. NOTE: The Culligan High Efficiency 1.25 Softener is not intended for use with water that is microbiologically unsafe or of unknown quality without adequate disinfection either before or after the system.

  • Page 5: Thank You

    Congratulations, too, on selecting one of the “first family” of water conditioners in the prestigious Culligan High Efficiency Water Softeners. With Culligan’s many years of knowledge and experience in water treatment, you can be confident that the model you selected has been designed and engineered to provide years of service with a minimum of care and attention.

  • Page 6: Specifications

    Specifications Model 10" 12" 14" 16" Control Valve 1¼” Reinforced Thermoplastic with GBE Circuit Board Overall Culligan 62 in 60 in 73 in 73 in Conditioner Height High Efficiency Media Tank Design Quadra-Hull™ Quadra-Hull™ Quadra-Hull™ Quadra-Hull™ 1.25 Water Media Tank...

  • Page 7: Introduction

    Softened water is not recommended for house plants because a build-up of sodium in the soil may interfere with efficient absorption of water by the plant root system. Additional information may be obtained from your independently operated Culligan dealer. 01024584 E 11/19...

  • Page 8: How Your Water Conditioner Works

    Some localities have corrosive water. A softener cannot correct this problem and so its written warranty disclaims liability for corrosion of plumbing lines, fixtures or appliances. If you suspect corrosion, your Culligan dealer has equipment to control the problem. Iron is a common water problem.

  • Page 9: The Culligan Process

    (expressed as pounds of salt) passed through the resin column during regeneration. Your Culligan service person, taking into account the hardness of your water and the amount of softened water your household may reasonably expect to use each day, has carefully established how often the softener will regenerate and how much salt will be used for each regeneration.

  • Page 10: Modes Of Operation

    Culligan Connect The Culligan Connect™ interface is an intuitive mobile app and is available on both iOS and Android. Users will see their daily and weekly usage patterns graphically represented and instantly updated each time they open the app. In addition, low salt alerts and the ability to put the unit in bypass mode or regeneration from anywhere offer an all new level of control and convenience.
  • Page 11 Predict Mode The Predict Mode is used with the flow meter to determine the optimum regeneration point. Before the regeneration starts, the control will compare the remaining capacity value with the average daily water use. If the average daily water usage is less than the reserve capacity, the controller will wait 24 more hours before regeneration.

  • Page 12: Navigating The Menus And Keypad

    Navigating the Menus and Keypad UP button CHECK MARK CANCEL (X) button or OK button DOWN button UP ARROW button: scrolls up the menu DOWN ARROW button: scrolls down the menu CHECK MARK button: selects the highlighted option, opens a new screen, or accepts a changed setting Controller CANCEL or X button: returns to the...

  • Page 13: Set Date And Time

    Set Date Follow this procedure to update the date or time. and Time NOTE: The control must be returned to the HOME screen if settings are changed. Screen Display Range Setting Description From the HOME screen, press to view the main menu. SOFTENING JAN-01-17 12:01P 1–6...
  • Page 14 Screen Display Range Setting Description Set Daylight Savings Time The screen displays the Daylight Savings Time setting. Yes, DAYLIGHT SAVING Press and then to change the setting. 10. The screen displays the main menu. 2)MANUAL MODE Press to save the changes and initialize the system. >3)SET DATE/TIME 11.

  • Page 15: Information

    Information The following information can be displayed at the control valve or remote display. These settings are read-only. Press to scroll through the settings. Press to view the previous setting. Screen Display Range Setting Description From the HOME screen, press to view the main menu.
  • Page 16 Screen Display Range Setting Description The screen displays the date of the next NEXT REGEN ON regeneration, based on average daily water usage. JAN-03 Press to see the next information screen. 10. This is the local dealer’s eight-digit identification DEALER ID number as entered during the First Time Setup.

  • Page 17: Regeneration

    Regeneration There are several conditions that will cause the control to trip a regeneration. The screen displays REGEN Tonite when the control has signaled for a regeneration. Regenerating is displayed while the control is in regeneration. The following are conditions that will call for regeneration: When the Soft-Minder meter has recorded the passage of a predetermined number of gallons.
  • Page 18 Standard Manual Regeneration Screen Display Range Setting Description From the HOME screen, press to view the main menu. SOFTENING JAN-01-17 12:01P 1–6 The screen displays the main menu. 1)INFORMATION Press to select 2)MANUAL MODE. >2)MANUAL MODE The screen displays the manual regeneration menu. Regen MANUAL MODE Press...

  • Page 19: Salt Supply, Usage And Service

    Ask your Culligan Dealer for details about salt delivery service. You can have your salt supply replenished on a regular basis. Whether you have automatic delivery service or pick up salt from your Culligan Dealer, you will be getting quality salt packaged according to rigid Culligan specifications. Using Culligan Brand Salt will help assure continued efficiency and trouble-free operation of your water conditioner.

  • Page 20: Things To Check Before You Call For Service

    Things to If you unexpectedly experience changes in your water, make these simple checks before calling your Culligan deal er. One of the following conditions may be the reason for your interruption of service. Check Before You Call for Important...

  • Page 21: Error Codes

    Comment/ Clearing Error Message An Aqua-Sensor was “Installed” but Aqua Sens main board detects the Aqua-Sensor is Contact your local Culligan dealer. Probe not connected. The board might not be detecting the 2.5V power supply The brine draw rate of water to the Brine Blocked Contact your local Culligan dealer.
  • Page 22 Error Reason for Error Comment/ Clearing Error Message Check SBT SBT sensor indicated improper signals Contact your local Culligan dealer. Sensor at the beginning of the refill cycle. Low Battery Battery needs replacement. Contact your local Culligan dealer. Salt level is low; less than Low Salt Level Contact your local Culligan dealer.

  • Page 23: When And How To Bypass Your Water Conditioner

    If you are going away on vacation and do not want the unit to recharge. Bypass Valve In the back of Culligan water softener is a Cul-Flo-Valv® Bypass valve. To bypass the unit, turn the blue knob clockwise. To return to softened water service, turn the blue knob counter-clockwise.

  • Page 24: Performance Data Sheet

    Culligan water softeners are designed to work with any salt of good quality, although it is recommended that you ask your local Culligan dealer for his suggestion on the best type and grade of salt to use in this softener.

  • Page 25: Softener Specifications

    Culligan water softeners are designed to work with any salt of good quality, although it is recommended that you ask your local Culligan dealer for his suggestion on the best type and grade of salt to use in this softener.
  • Page 26 Culligan water softeners are designed to work with any salt of good quality, although it is recommended that you ask your local Culligan dealer for his suggestion on the best type and grade of salt to use in this softener.
  • Page 27 Culligan water softeners are designed to work with any salt of good quality, although it is recommended that you ask your local Culligan dealer for his suggestion on the best type and grade of salt to use in this softener.
  • Page 28 Culligan water softeners are designed to work with any salt of good quality, although it is recommended that you ask your local Culligan dealer for his suggestion on the best type and grade of salt to use in this softener.

  • Page 29: Data Sheet

    Culligan water softeners are designed to work with any salt of good quality, although it is recommended that you ask your local Culligan dealer for his suggestion on the best type and grade of salt to use in this softener.
  • Page 30 Culligan water softeners are designed to work with any salt of good quality, although it is recommended that you ask your local Culligan dealer for his suggestion on the best type and grade of salt to use in this softener.
  • Page 31 Culligan water softeners are designed to work with any salt of good quality, although it is recommended that you ask your local Culligan dealer for his suggestion on the best type and grade of salt to use in this softener.

  • Page 32: Important Data On Your Water Softener

    Important Data It is advisable to have the salesperson or installer fill in the information below for your future reference. If this has not been done, please ask for it, as it is nec es sary if you contact your dealer. on Your Water Softener Identification...

  • Page 33: Parts List

    Parts List High Efficiency 1.25 Control Valve Assembly 01024584 E 11/19...
  • Page 34 Item Part No. Description Item Part No. Description HE 1.25 Control Valve, O-ring, Eductor Plug Assembly, 01031600 P1020424 Downflow, Complete Small, 10ea/Kit Electronics Enclosure Kit 01031629 Valve Body 01030307 less Circuit Board Piston Rebuild Kit, includes 4ea 01020745 Replacement Circuit Board Large Piston Assemblies, 2ea 01031428 Standard Piston Assemblies,...
  • Page 35 Parts List Remote Display and Accessories Figure 3. Remote display Item Part No. Description 01020553 Remote Display Assembly, Softener/Filter - 915 MHz, North American English Version D1025235 Remote Display Assembly, Softener/Filter - 869 MHz, European English Version D1020608 Remote Display Assembly, Softener/Filter - 869 MHz, European French Version D1025110 Remote Display Assembly, Softener/Filter - 869 MHz, European Italian Version D1025111...
  • Page 36 Wide Slot O-Ring, P1009099 50ea/pk Manifold Outlet 01014539 Manifold - 10” Outlet 01018846 Manifold - 12” Outlet Manifold - 14” 01016429 and 16" O-Ring, P1017434 Plug and Sensor Plug 01015122 Aqua-Sensor, 01031717 Hanging HE 1.25 Culligan Emblem 01016174 01024584 E 11/19...
  • Page 37 Parts List 16” and 18” Brine System Item Part No. Description — 01018705 Brine System, 250 lb — 01018715 Brine System, 375 lb 01018709 Replacement Tank, 250 lb 01018716 Replacement Tank, 375 lb — Cover, 250 lb (not available for sale) 01018717 Cover, 375 lb 01018707...
  • Page 38 Parts List Item Part No. Description — 01035282 Brine Valve Brine Valve Assembly 01035204 BLFC Elbow - 0.45 gpm 01018711 BLFC Elbow - 0.8 gpm P1020194 Brine Well Cap - 24 Pack P1012091 Retaining Clip - 24 Pack P1020192 Pin - 24 Pack P1020193 5/16”...
  • Page 39 Parts List Item Part No. Description 24” Brine System — 01018720 Brine System, 650 lb 01018718 Replacement Tank, 650 lb 01018719 Cover, 650 lb 01018909 Salt Plate, 650 lb 01018708 Brine Chamber 01035282 Brine Valve 01024584 E 11/19...

  • Page 40: Culligan Limited Warranty

    If a part described above is found defective within the specified period, you should notify your independently operated Culligan dealer and arrange a time during normal business hours for the dealer to inspect the water conditioner on your premises. Any part found defective within the terms of this warranty will be repaired or replaced by the dealer.
  • Page 41 Notes 01024584 E 11/19...

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