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SERVICE MANUAL Model C712 & C713 Soft Serve Freezers Original Service Instructions 062179-S 6/15/05 (Original Publication) (Updated 7/31/2018)
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CAUTION: Information in this manual is intended to be used by authorized Taylor service technicians only. Note: Continuing research results in steady improvements; therefore, information in this manual is subject to change without notice. Note: Only instructions originating from the factory or its authorized translation representative(s) are considered to be the original set of instructions.
INTRODUCTION Safety We at Taylor Company are committed to manufacturing safe operating and serviceable machines. The many built-in safety features that are part of all Taylor machines are aimed at protecting operators and trained service WARNING! Avoid injury. technicians alike.
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WARNING! Only install this machine in a location where its use and maintenance is restricted to trained personnel. Failure to comply may result in personal injury. Introduction Models C712/C713...
INTRODUCTION Model C712 Specifications Freezing Cylinder This machine may be manufactured in other electrical characteristics. Refer to the local Taylor distributor for Two, 3.4 qt. (3.2 L) availability. (For exact electrical information, always see the data label of the machine.)
INTRODUCTION Model C713 Specifications Freezing Cylinder This machine may be manufactured in other electrical characteristics. Refer to the local Taylor distributor for Two, 3.4 qt. (3.2 L) availability. (For exact electrical information, always see the data label of the machine.)
INTRODUCTION Running Specifications Pressures/Temperatures Table 1-3 Normal Operating Head The following are the Taylor recommended settings for Ambient Temperature Pressures various components within these models. The freezers in this manual use refrigerant R404A. ° ° 240–270 21.1 Expansion Valve (AXV) (1,655 kPa–1,862 kPa.)
Uncrate the machine. Inspect the machine for damage. Review the area where the machine is to be installed Report any damage to the Taylor factory immediately. before uncrating the machine. Make sure that all possible This machine is made in the USA and has USA sizes of hazards to the user and the equipment have been hardware.
FOLLOW YOUR LOCAL ELECTRICAL CODES. • For Cord-Connected Machines: Only authorized Taylor service technicians may install a plug on this machine. Failure to follow these instructions may result in electrocution or equipment damage. WARNING! This machine must be properly...
CAUTION! In consideration of our environ- ment, Taylor uses only earth-friendly HFC refrigerants. Water Connections The HFC refrigerant used in this machine is R404A. This refrigerant is generally considered nontoxic and nonflam-...
3. Inspect the rear shell bearing for tightness. Make the machine. sure the locking tab has been folded over to prevent the nut from loosening. Pump Motor Rotation (C712 Only) Beater Rotation 1. Remove the air/mix pump assembly. 2. Connect power to the freezer and place the power switch in the ON position.
1.6 meters from the floor. temperature jar. Environmental Notices CAUTION! In consideration of our environment, Taylor uses only earth-friendly HFC refrigerants. The HFC refrigerant used in this machine is R404A. This refrigerant is generally considered nontoxic and nonflammable, with an ozone-depleting potential (ODP) of zero (0).
It should be noted, that Taylor does not warrant the refrigerant used in its equipment. For example, if the refrigerant is lost during the course of ordinary service to...
Power Switch Mix Low Indicator Liquid Crystal Display (LCD) Select Button Buttons Service Menu Button Mix Out Indicator Brush Clean Counter Standby Button Arrow Buttons Wash Button Note: *C713 does not have the Mix Pump Button. 1-15 Introduction Models C712/C713...
During normal operation, the display is switches, function, and fault indicators. Your Taylor blank. The display is used to show menu options and machine is designed with these international symbols.
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INTRODUCTION Beater Motor Overload Air/Mix Pump Reset Mechanism (C712 Only) The beater motor overloads are located in the rear panel. The RESET buttons for the pumps are located in the rear panel. The beater motor overload protects the beater motor from an overload condition.
English is the factory default setting. System Data System data is protected separately from the rest of the data in memory. System data includes variables that Controls Models C712/C713...
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When the correct number is selected, press the buttons, the SEL button, and the Service Menu SEL button to move the cursor to the next number button will be illuminated when the ACCESS CODE position. screen is displayed. ENTER ACCESS CODE Figure 2-8 Controls Models C712/C713...
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NET SERVICE PIN > Exit Exit From Menu Figure 2-13 Selecting EXIT FROM MENU will exit the Manager's To make any changes, press the Up Arrow to move to Menu and return the control panel buttons to normal Controls Models C712/C713...
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DST START MONTH AUTO START TIME can also be disabled and require > MAR starting the Auto mode manually. Figure 2-17 Pressing the SEL button with the arrow next to the appropriate month selects the START MONTH and then Controls Models C712/C713...
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If a probe has shorted > EXIT (resistance less than 1 ohm), SHRT will be displayed on the screen for its respective unit location. If the probe is Figure 2-24 open (resistance above 1 megohm), OPEN will be Controls Models C712/C713...
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41°F (5°C) for more than 4 hours following a power failure. SOFTWARE VERSION C712 / C713 UVC4 (L/R) HPR>45F (7C) AFTER 1 HR—The mix VERSION X X X temperature in the left or right hopper was above 45°F >...
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The display may show the message COMMUNICATIONS FAILURE MANUAL CONTROL during this time. SOFTWARE UPDATE RESET TO DEFAULTS Temperature Scale This option allows the service technician to choose the scale in which the machine will display all temperatures. Controls Models C712/C713...
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This option allows the technician to adjust the hopper temperature in Auto and Standby. The first screen prompts the technician to choose a side (left or right). After that selection is made, the following screen displays. Controls Models C712/C713...
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CONTROLS Mix Pump Off Delay (C712 Only) COMP CYCLE TIME This option allows the technician to set the amount of L CYCLE TIME : 10 MIN time that the mix pump runs after the draw valve has closed (switch opened). After selecting the appropriate side of the machine, the following screen is displayed.
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CONTROLS > EXIT ENTER STORE ID L BEATER MOTOR 0 0 0 0 0 L COMPRESSOR L MIX PUMP (C712 Only) L AGITATOR Figure 2-44 R BEATER MOTOR Repeat the operation as described previously. Once the R COMPRESSOR correct store ID has been entered, pressing the SEL R MIX PUMP (C712 Only) button returns to the Service Menu screen.
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Pressing the Up Arrow button moves the arrow to Yes. ARE YOU SURE? Pressing the SEL button will start the update process. > Figure 2-52 Loading Software Moving the cursor to YES and selecting the Calibration button will restore all factory default values. Figure 2-51 2-12 Controls Models C712/C713...
Figure 2-55 simultaneously for 5 minutes. These criteria will be met when the machine is properly brush cleaned according to the Taylor Operator's Manual. Completion of a successful brush clean resets the Brush Clean Cycle timer and removes the locked condition.
Mix Draw Timer During the Auto mode, the mix pump will run for 5 to 30 sec. every time product is drawn from the machine. The factory setting is 10 sec. 2-15 Controls Models C712/C713...
6 seconds. After the stir cycle, the process will the setpoint and stops when the hopper temperature repeat itself; the timer will count down reaches the setpoint -2°. 2 minutes, and the beater will run for 6 seconds. 2-16 Controls Models C712/C713...
The serving temperature may range (thickens), the amperage load increases. When the from 16°F to 19°F (-8.8°C to -7.2°C). amperage load reaches the setpoint, the refrigeration cycle discontinues. VISCOSITY SETTING VISC AMPS CURRENT Figure 2-57 2-17 Controls Models C712/C713...
JP3 - 3 & 4 ** Jumper initially installed at factory. Table 2-2 Personality Board 0 - 6 Beater Motor Amperage (do not use) 0 - 12 Beater Motor Amperage ** Jumper initially installed at factory. Table 2-3 2-18 Controls Models C712/C713...
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Reserved (do not install) DBGEN - 1 & 2 temperature display. Note: C712/C713 Standby ** Jumper initially installed at factory. buttons are always enabled. C712/C713 do not have Heat buttons. Table 2-5 4. Jumper should be installed on shake machines to enable proximity sensor.
CONTROLS Universal Control Board - UVC4 Universal Control Board Connections - UVC4 (X69355-SER) Beginning in January 2011, Taylor transitioned from the Note: UVC4 can only be used to replaced UVC3 UVC3 to the UVC4. boards. UVC4 is not compatible with UVC1 or UVC2.
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There are three sets of pins on the UVC3 board and four sets of pins on the UVC4 board. Refer to the following chart to identify their function. Note: Use Part No. 040084-001 Connector-Programing Shunt to jumper pins. 2-22 Controls Models C712/C713...
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Boards installed at the factory have two cables Important! See “UVC4 Electrostatic Discharge and connected to the UVC4 board. Connected at J13 is the Proper Handling Procedures” on page 2-22 before USB cable part number 069023. handling a UVC4 board. 2-23 Controls Models C712/C713...
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Important! See “UVC4 Electrostatic Discharge and board. When replacing a UVC3 board in the field, adapter Proper Handling Procedures” on page 2-22 before cables are needed. Cable part number 069024 (1) handling a UVC4 board. connects to the existing USB cable. 2-24 Controls Models C712/C713...
CONTROLS C712/C713 UVC4 Update Instructions Estimated Time: 35 minutes 8. Reconnect power to the machine and turn power on. Verify that the display says UNIT CLEANED. Important! 9. Remove the jumper from W2 on the left side interface • See “UVC4 Electrostatic Discharge and Proper board.
Receiver Accumulator - 047062 The liquid receiver is a storage The use of a liquid receiver tank for liquid refrigerant. makes the quantity of refrigerant in a system less critical. 2-27 Controls Models C712/C713...
Bad scraper blades. a. Replace scraper blades. b. Faulty air/mix pump components (C712). b. Inspect air/mix pump components and replace those found faulty. c. Restricted air intake (air/mix pump) (C712). c. Clear restriction. d. Long ON cycles. d. See problem 2. Troubleshooting...
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Inadequate lube on draw valve O-rings. b. Lubricate properly. c. Wrong type of lubricate being used. c. Use proper lubricant. Example: Taylor Lube High Performance. 9. Product is not being fed a. Inadequate mix in the hopper (Mix-Out light a.
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21.When Auto is pressed, a. Mix-out condition. a. Add mix. freezer goes into Standby. 22.“Compressor On Too a. Inadequate pump operation (C712). a. Check the pump operation. Assemble the Long fault message. pump according to instructions in the Operator Manual.
TROUBLESHOOTING C712/C713 Electrical Troubleshooting Guide Power Cord Plugged In/Power Switch in the Power Switch in the ON Position/Mode OFF Position Select: PUMP L1 power from the power cord connection travels through With L1 power supplied to the L1 terminal of the interface the EMI filter to the 16 volt transformer.
Inadequate or incorrect lubrication of pump a. Lubricate properly. wear. cylinder. b. Ball crank rotates clockwise. b. Rewire ball crank rotation to rotate counterclockwise. 3. Not enough pressure in the a. Malfunctioning draw switch. a. Reposition or replace the microswitch. freezing cylinder. Troubleshooting Models C712/C713...
3. Worn, damaged, or cracked parts. a. Provide a food grade lubricant (Example: Taylor Lube). b. Inspect O-rings for holes or tears. O-rings, seals and other wear items must be supplied by the freezer company to meet food industry standards.
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C). will allow cell division in as little as 1 hour. f. Once the mix is placed in the hopper, covers must be properly installed to maintain adequate refrigeration and to prevent airborne contaminants from entering the mix. Troubleshooting Models C712/C713...
Class 000 Parts: Wear Items—no warranty. CAUTION: Warranty is valid only if required service work is provided by an authorized Taylor service technician. Note: Taylor reserves the right to deny warranty claims on equipment or parts if a unapproved refrigerant was installed in the machine, system modifications were performed beyond factory recommendations, or it is determined that the failure was caused by neglect or abuse.
Lubricant-Taylor 4 oz. 047518 Tool-O-ring Removal 048260-WHT Sanitizer-Stera Sheen SEE NOTE Tool-Mix Pump Shaft Removal 057167 Kit A.-Tune-Up C712 X49463-81 Note: A sample container of sanitizer is sent with the ® machine. For reorders, order Stera-Sheen part no. ® 055492 (100 packs) or Kay-5 part no.
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Part C712 C713 Description Warr. Class Remarks Number Qty. Qty. Cable-Ribbon-20C-16"L-DIL/DIL 040040-049 Cable-Ribbon-50C-10"L-DIL/DIL 040040-058 Cable-Ribbon-14C-3"L-SIL/SIL 056864 Cap-Design 1.010"ID-6 Point 014218 Cap-Valve Body SS 056874-12 Cap-Valve Body SS 056874-14 Cap-Valve Body SS 056874-16 Caster-4" SWV 3/4-10 STM 044106 Caster-4" SWV 3/4-10 STM w/Brk...
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Motor-Agitator-24VAC 50/60 H 050535-03 O-ring-1-3/8 OD X .070W 017395 Plate-Holding-Agitator *C708 056587 Screw-4-40X1/4 Socket Head 600165 Screw-8-32X3/16 Socket Set 006812 Shell A.-Insulated *C712* X65598 Shell A.-Insulated *C713* X65599 Tube A.-Feed-SS-7/32 Hole X29429-4 Added as of M3071813 Integrated Syrup Rail Jar-Syrup*Plastic*Shallow 036573...
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Part C712 C713 Description Warr. Class Remarks Number Qty. Qty. PCB A.-LED-4 Position X63930-SER Standoff-Nylon 6-32X1/2L SNA 040280-002 Trim A.-Rear Corner L X81329 Harness-Rear Mix Lights 081703...
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