Troubleshooting - Chattanooga Group TX 4759 User Manual

TROUBLESHOOTING

The TX traction unit is designed with patient safety in mind. An error can be caused by both external and internal disturbances. Errors can be caused by
disruptions in the power supply (such as a voltage break) and excess or inadequate voltage. Errors may also be caused by patient movement during the
traction therapy.
All traction unit errors and warnings are categorized by three numerical digits. Messages beginning with a 1 are general errors, a 2 symbolizes internal
warnings and errors, and a 3 signifies a critical error where the problem has locked up the unit.
Before calling for service, carefully review this user manual. In the event you are still unable to correct the problem, contact your Chattanooga Group
dealer for all repair service. Be certain to specify your model number, serial number, and a detailed description of the issue you encountered.
Problem
The Power On/Off Switch is in the "ON" position -
nothing happens.
The LED Indicator (Power On/Off) Light glows, but there
is nothing displayed on the LCD, or the LCD displays
confusing wording.
The LED Indicator (Power On/Off) blinks -
nothing is displayed on the screen.
The Patient Interrupt Switch is not working.
The Rope Release will not work.
(See Warning on Page 38 for more information)
Possible Remedy
• Verify the Mains Power Cord is properly connected to the power supply outlet.
• Return to Chattanooga Group for replacement.
• Verify the voltage from the power supply of the electrical outlet is the same as that
listed on your Voltage Rating and Serial Number Plate.
• The LCD contrast may need to be adjusted. Use the Adjustment knob on the back
of LCD Display.
• The unit is in Screen Saver Mode. Touch the screen or any button to reactivate the
unit.
• Make sure the Patient Interrupt Switch is properly connected to the Patient
Interrupt Switch Receptacle.
• Release all tension on the Traction Cord.
• If patient is attached, have patient move towards the traction head to release tension.
• Shake the Traction Cord while holding down the Rope Release button.
• Turn unit off and return to Chattanooga Group for repair.
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TX® Traction