What To Do If Something Goes Wrong; Service Repairs - Mira Platinum Installation Manual

What to do if something goes wrong

If when you first use your shower, it doesn't function correctly, first contact
your installer to check that installation and commissioning are satisfactory
and in accordance with the instructions in this manual. We are on hand to
offer you or your installer any advice you may need.
Should this not resolve the difficulty, simply contact our Customer Services
Team who will give every assistance and, if necessary, arrange for our
service engineer to visit. If the performance of your shower declines,
consult this manual to see whether simple home maintenance is required.
Please call our Customer Services Team to talk the difficulty through,
request a service under guarantee if applicable, or take advantage of our
comprehensive After-Sales service.
As part of our quality and training programme calls may be recorded or
monitored.
Our Customer Services Team is comprehensively trained to provide every
assistance you may need: help and advice, spare parts or a service visit.
Service / Repairs
Our Service Force is available to provide a quality service at a reasonable
cost. You will have the assurance of a Mira trained engineer/agent, genuine
Mira spare parts and a 12 month guarantee on the repair.
Payment should be made directly to the engineer/agent who will accept most
major Credit or Debit cards or a cheque supported by a banker's card.
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